Comentarios de los clientes para U-Haul Moving & Storage of Kenosha

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Kenosha

Clasificación general:

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Kenneth M.
Clasificación:

El cliente no dejó un comentario.

Sean B.
Clasificación:

STaff were great. App was problematic and unnecessarily time consuming. I saw no benefit in using the app unless there was a long long line at the counter.

Melissa M.
Clasificación:

El cliente no dejó un comentario.

matthew J.
Clasificación:

El cliente no dejó un comentario.

Joe P.
Clasificación:

El cliente no dejó un comentario.

gregory m. | Overall Experience |
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El cliente no dejó un comentario.

Kenneth H.
Clasificación:

Truck was cleaned and sanitized and fit my needs perfectly. Employees were courteous and friendly. Thx. Ken

Karen R.
Clasificación:

Follow through with confirming location the day before, instead of keeping the customer guessing after you told them the location isn't guaranteed but only the size truck.

Ricardo R.
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El cliente no dejó un comentario.

Rhonda E. | First Impressions |
Clasificación:

Both gentlemen I worked with were extremely helpful and knowledgeable. I first called to inquire after looking over your website and the man I spoke with was great. He informed me he would not be there when I came in but his co-worker would be able to assist me. When I went in person, that employee confirmed everything I was told on the phone. I was shown "model" storage units and was able to choose from there. I felt no pressure to choose, which was great. Bonus was first month free, free lock and keys, first floor units, climate controlled and facility is extremely clean as well. I will definitely refer people to this storage facility.

Michael M.
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El cliente no dejó un comentario.

CRYSTAL K.
Clasificación:

Only complaint I would have is the smell of the inside of cab. It was maybe some sort or air freshener or cleaner it was very overwhelming and I was nauseous the entire time I was inside it.

Teresa W. | Online Move In |
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Ryan was friendly and helpful. Only question I had was in there supposed to be a rodent box inside the unit?

Barbara N. | First Impressions |
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El cliente no dejó un comentario.

Demetria H.
Clasificación:

El cliente no dejó un comentario.

tom d. | First Impressions |
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Very helpful..me all my moving and storage need

MARTHA L.
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Awesome experience - Ryan Lemke was extremely courteous, friendly + helpful.

David M. | Overall Experience |
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El cliente no dejó un comentario.

Keith K.
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I needed a vehicle on a short notice and they had one available for me. Excellent customer service. Thank you!

Raneesha B. | Overall Experience |
Clasificación:

I understand the construction but the garage doors barely worked

Joseph G.
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El cliente no dejó un comentario.

DIANA L. | Overall Experience |
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El cliente no dejó un comentario.

ty R.
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

Great experience! Friendly staff. Quick check-in and check-out. Clean trailer that pulled easily. Will definitely recommend this location to friends and family. Thank you!

Theodore B.
Clasificación:

El cliente no dejó un comentario.

doug S.
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El cliente no dejó un comentario.

Steve N.
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El cliente no dejó un comentario.

Danielle R.
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El cliente no dejó un comentario.

DIANA D.
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El cliente no dejó un comentario.

Raul R.
Clasificación:

This was the best uhaul experience I've ever had!

Jennifer K. | Online Move In |
Clasificación:

Great, clean new facility. Was rented a storage unit with a big beam through the middle of it, Mali got unusable. The staff was quick to change my unit. However I got a call yesterday saying I was behind on my rent. They had never taken the original unit off my account. It was quickly fixed but would have also been easily avoided. Still happy with my rental and love that it’s an indoor climate controlled environment.

Thomas N.
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El cliente no dejó un comentario.

Scott A.
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El cliente no dejó un comentario.

Eric H.
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El cliente no dejó un comentario.

Gregg M.
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El cliente no dejó un comentario.

Lori G.
Clasificación:

I cannot think of anything that needs improving. My experiences with U-Haul have always been positive. The locations are clean, well organized; staff is friendly, knowledgeable and professional. Prices are reasonable, vehicles are maintained excellently. I appreciate the business consistency at various locations.

Theo H. | Overall Experience |
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The manager & staff are very kind & helpful!!!

GEOFFREY B.
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El cliente no dejó un comentario.

SCOTT L.
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El cliente no dejó un comentario.

Scott A.
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El cliente no dejó un comentario.

Keith D.
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El cliente no dejó un comentario.

JAMES S.
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Overall a pretty good rental. A couple minor problems with the equipment.

GLYNDWR G.
Clasificación:

I tried to use U-Haul's national online check-in system on my iPhone, but it is slow and buggy. I called U-haul national 800 # but no answer. I had to go inside to use the local office staff to check me in. They were excellent.

ildefonso G.
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El cliente no dejó un comentario.

Dennis D.
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Trailer needed repair before I could use. Had to bring back t to U haul to fix. Took extra 1 1/2 hrs.

Carl R.
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El cliente no dejó un comentario.

charles e. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lisa W.
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This whole experience has been a NIGHTMARE. The problem does not lie with the KENOSHA location. The problem is with the MAIN OFFICE.

Janette N.
Clasificación:

It was a smooth process.

JUSTIN C.
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Great experience and great owner.

Jason P.
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El cliente no dejó un comentario.

MONESHA S.
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Great people found me a large truck at the last minute. Very friendly

Tom A.
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El cliente no dejó un comentario.

Connor PARTS in called P.
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El cliente no dejó un comentario.

Conner B. | First Impressions |
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Ryan had excellent customer service. The staff was very friendly and made my moving process a breeze. Will definitely recommend this location to friends and family.

Carol G.
Clasificación:

El cliente no dejó un comentario.

Brian G.
Clasificación:

I was impressed with all of the accessories available at this location. Better customer service (friendliness) would help, as the gentleman who waited on me was quite abrupt throughout our conversation. I don't know what the protocol is for vehicle inspections and Preventive Maintenance, but this truck needed a wheel alignment. Also, the tires were not all at the same pressure, which added to the rough ride.

Elaine L. | Overall Experience |
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El cliente no dejó un comentario.

John B.
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Nothing really. A uhaul employee promptly hooked the trailer up to my truck then promptly unhooked it upon return. Could not have been easier.

Tracy B.
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Greet customer as you walk by them!

Steven B. | Overall Experience |
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We left items out of our unit once because we no longer wanted them. When other patrons started looking through the bags, we got a phone call letting us know to be sure nothing got stole. We really appreciated that!!

Collette F.
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El cliente no dejó un comentario.

MARK R.
Clasificación:

El cliente no dejó un comentario.

Raymond W. | Overall Experience |
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El cliente no dejó un comentario.

DANNY L.
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El cliente no dejó un comentario.

Emma H.
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El cliente no dejó un comentario.

Donna V.
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El cliente no dejó un comentario.

Mary W.
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El cliente no dejó un comentario.

JAMES OLIVER M.
Clasificación:

El cliente no dejó un comentario.

morris K.
Clasificación:

El cliente no dejó un comentario.

BRIAN S.
Clasificación:

Reservation was for 7am. Nobody showed up at the store until 7:20am. Several customers waiting.

BENJAMIN J W.
Clasificación:

Employees helpful and quick.

Carmen H.
Clasificación:

El cliente no dejó un comentario.

Kyleah R.
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El cliente no dejó un comentario.

JACALYN C.
Clasificación:

Super easy and reasonable rental

jenna G.
Clasificación:

El cliente no dejó un comentario.

kristen D.
Clasificación:

When leaving with the truck, my paperwork said it was at a half tank and when I was leaving I realized it was only 1/4 tank. I went back to tell them and I was told by a worker, named Frank, who was outside to just take a picture of it and it'd be taken care of when I returned the truck. Once I returned the truck, I told the worker who was checking me in about the mistake. He rudely told me I should've come right back and when I told him that I did and what Frank told me, he said that's not how I should've done it. Frank is new so he'd let it slide. Also, after I left, when I opened the back of the truck, it was dirty, dusty and full of sand or gravel or cat litter or something, so I did a quick sweep before I loaded up. When I returned the truck, that same worker came back from checking the truck and told me that I should be charged for how dirty it was.. When it was actually cleaner than I received it. Lastly, it felt like the brakes were in need of maintenance. The worker who gave me the keys was negligent with the condition of the truck and accuracy of the gas, Frank gave me incorrect instructions on how to proceed with the mistake and the worker who checked me in was rude when I wasn't at fault. Overall, it was NOT a pleasant experience.

Allen W.
Clasificación:

El cliente no dejó un comentario.

Richard R.
Clasificación:

sweep out the cargo trailers

Erin S.
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Everyone was very helpful. So much better than the Forest Park location.

NORMA T.
Clasificación:

El cliente no dejó un comentario.

Candice O.
Clasificación:

Staff thinks everything is a game or contest. They also find it fun to race/ drive wreckless in the trucks

james S.
Clasificación:

Quick and efficient check out

Zach M.
Clasificación:

El cliente no dejó un comentario.

gregory m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

DAVID G.
Clasificación:

I really can't think of anything to improve. I've always had good experiences in my rentals with U-Haul. The staff is friendly, helpful and knowledgeable. Check-in and check-out processes have gone smoothly and quickly. I would definitely recommend U-Haul (this location and the Kenosha 39th Avenue location)

Michael S.
Clasificación:

The truck was extremely clean and sanitized. Check out and check in extremely fast, easy, and professional. Excellent service!!!

Corey M.
Clasificación:

El cliente no dejó un comentario.

Matthew B.
Clasificación:

Your employees have no sense of customer service. They don't seem to have a clue about what they are doing

Donna S. | First Impressions |
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El cliente no dejó un comentario.

James L.
Clasificación:

Sorry, I can't help you here. Keep up the excellently-run operation with friendly, knowlegeable staffers making renting and moving simple for customers like me. When you have an excellent operation like 52nd St. Kenosha, you should adveertise more. Like the Bible says, don't hide your light under a basket.

DENISE S. | First Impressions |
Clasificación:

Thumbs up!

WILLIS B. | Overall Experience |
Clasificación:

I was told, after I filled out all requested information, that a card, debit or credit was needed on file, which I gave but made sure it was understood I would be paying in cash and then I was told I have to sign a document stating my card will be drawn from if I'm late to pay, this should have been explained to me from the beginning and I submitted all my information and card information, as I wouldn't have wasted my time nor given my card information to a stranger, but while I waited in line a lady ahead of me was making a late payment and the uhaul employee said nothing about drawing funds from her account and said to her that he was waiving her late fees as if she didn't have a card on file. Just a terrible experience and seemed discriminatory.

Cory T.
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El cliente no dejó un comentario.

Lirhonda P.
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El cliente no dejó un comentario.

BOSKO J.
Clasificación:

Long wait to return dolly. Only two employees

TARAL P.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

ADRIAN C.
Clasificación:

El cliente no dejó un comentario.

lana f. | First Impressions |
Clasificación:

Ryan gave me 2 choices of units. He took to them. Explained the access card and hours.

William W.
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El cliente no dejó un comentario.

CRYSTAL K. | First Impressions |
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All the staff there were extremely welcoming amazong customer service!

JOHN G.
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El cliente no dejó un comentario.

ORAN B.
Clasificación:

Keep up the consistent good customer service. Appreciated

Dennis W.
Clasificación:

El cliente no dejó un comentario.

NATHAN C.
Clasificación:

El cliente no dejó un comentario.

ingrid J.
Clasificación:

El cliente no dejó un comentario.

ANGELO N.
Clasificación:

El cliente no dejó un comentario.

michael n. | Overall Experience |
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El cliente no dejó un comentario.

Theo H. | First Impressions |
Clasificación:

The manager is very polite, & was helpful when I selected my storage unit. All the other staff are very nice.

PAUL B.
Clasificación:

I towed a pickup truck behind a 26 foot truck from Wisconsin to Texas. Part way through the trip while stopping for gas I noticed that the straps that hold down the front wheels had come off so the only thing holding my pickup to the carrier was the emergency chains under the truck, WOW, fortunately I was able to restrap the wheels down and had no further issues with the straps for the rest of the trip.

JULIE D.
Clasificación:

El cliente no dejó un comentario.

denise H.
Clasificación:

El cliente no dejó un comentario.

Alyssa L.
Clasificación:

El cliente no dejó un comentario.

DEANNA F.
Clasificación:

El cliente no dejó un comentario.

KRISTYN F.
Clasificación:

Found roaches in the back of the uhaul before we even used it

Richard P.
Clasificación:

Nothing all good experience

Jim N. | First Impressions |
Clasificación:

We’re thrilled to have such a first-class facility available to us. Very impressed with the whole operation. Ryan Lemke was exceptionally nice.

MICHAEL L.
Clasificación:

Employees friendly and very helpful

lisa c. | First Impressions |
Clasificación:

Justin at the Uhaul on 52nd st in Kenosha was a tremendous help & made it stress free.

paul K.
Clasificación:

Nothing, everything was perfect

Scott S.
Clasificación:

El cliente no dejó un comentario.

ELIZABETH D.
Clasificación:

El cliente no dejó un comentario.

KEITH J.
Clasificación:

El cliente no dejó un comentario.

Adeline K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

phillip m. | Overall Experience |
Clasificación:

Every one that worked was very friendly and was willing to help out.

Hazel C.
Clasificación:

I would not recommend U-Haul at all, I had a horrible experience and was given the wrong information and overcharged. I am not a happy customer.

Victoria E. | First Impressions |
Clasificación:

I love that you guys have climent control. It made the move much easier and comfortable.

James M. | Overall Experience |
Clasificación:

Staff very helpful very friendly. Facility well lit very clean. The best UHaul I have ever been to. Would highly recommend this place.

nakira d. | Overall Experience |
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El cliente no dejó un comentario.

theresa w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

dan s. | First Impressions |
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So easy to get set up and the staff was really helpful and friendly.

Isaac M. | First Impressions |
Clasificación:

Both employees were very helpful and knowledgeable. They’re really are people friendly! Our storage area is clean as well as the building. Easy access! Will use Uhaul as our storage as needed and anytime in the future!! Huge thanks to the employees for all your help!!😎

pattice t. | First Impressions |
Clasificación:

Everyone was so friendly and a big help to me. I will be sending everyone know there for their storage needs. Keep up the awesome job.

ADAM C. | First Impressions |
Clasificación:

Very simple. Rental process took all of ten minutes. Nice friendly staff. Was happy to see the model of the various sizes right in the rental office. I would recommend this facility to friends.

jeannette i. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Dawn G. | First Impressions |
Clasificación:

The employee that helped us get our storage unit and return our truck was extremely professional and helpful! I will definitely do my business wth them for any future moves.

Randy K. | First Impressions |
Clasificación:

U-haul, you have an excellent staff who work here. Very friendly and wllling to make sure customer is satisfied and informed. Great job.

mark z. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

michael n. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

bertile c. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Justine P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jeffrey H. | First Impressions |
Clasificación:

Extremely helpful, knowledgeable, and friendly.

Tia T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Harry K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

andrew o. | First Impressions |
Clasificación:

Great experience. The staff is very friendly and helpful. It’s my first storage unit and they walked me through the whole process. I love the security access they have set up

Tina N. | Online Move In |
Clasificación:

The only thing I would suggest is to place better signs stating where room numbers are. When I moved in, I could not open the map and it took a bit to figure out the numbering system. Overall, very nice place!

Gerald F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Gerald F. | Overall Experience |
Clasificación:

Best U-Haul place in town

Thomas H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Raymond W. | First Impressions |
Clasificación:

U-Haul is my first choice

anita m. | Overall Experience |
Clasificación:

Other than the persons that went in there and plundered through our things on camera it was fine,

Timothy G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michael P. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

lynn s. | First Impressions |
Clasificación:

Having indoor climate control storage in Kenosha, WI was q genius idea!

carol M. | Overall Experience |
Clasificación:

Love to be able to enter at any time during day. Very convenient for me and glad the servive was available.

Tynisha W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Martin D. | Online Move In |
Clasificación:

The man who helped was AWESOME. Really courteous, and super accommodating. He was the only person working. It was a Saturday afternoon everyone dropping off trucks and he did it w/ a smile for all.

Erwin G. | Overall Experience |
Clasificación:

I love the automatic entrance doors formy truck can ingresess the facilities

yolanda w. | First Impressions |
Clasificación:

Great customer service and their prices don't change.

chuck s. | First Impressions |
Clasificación:

Used a car trailer to hall a car, both places were very clean and helpful, unfortunately the trailer ended up with a flat tire but they were extremely helpful to get me help. Outstanding service!

Alysa H. | Overall Experience |
Clasificación:

Wasn’t informed that there would be limited access hours due to construction until signing the papers Had 1 1/2 hours to fill and empty my storage because of the inconvenient hours due to construction

Jesse B. | Overall Experience |
Clasificación:

Very helpful staff. I am glad I went through U Haul.

Aquanisha E. | First Impressions |
Clasificación:

Customer Service was very good.

chuck e. | Overall Experience |
Clasificación:

delivery perfect. Called to keep me informed about delivery and pickup time for the boxes.

No se han enviado comentarios para esta ubicación.

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