El cliente no dejó un comentario.DAVID M.
Customer Reviews for U-Haul Moving & Storage of Johnstown
Johnstown, PA 15906
(@ 2nd Av)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DAVON H.
El cliente no dejó un comentario.Lu M.
El cliente no dejó un comentario.Darryle P.
Joe the manager went above and behind to expedite my rental experience.Allan B.
It is always a great experience working with this location. The staff is friendly and works hard to make sure the customers experience is pleasant. I will definitely rent from this location again when I need u-haul productsJonathan P.
Everything went smooth from reserving the equipment on line with short notice to returning it after hours. Thank you for making our move easier!Saundra S.
El cliente no dejó un comentario.Bruce K.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Torre M.
El cliente no dejó un comentario.JODIE B.
El cliente no dejó un comentario.Ryan E.
El cliente no dejó un comentario.NANCY S.
The app did not work properly during check in or return. I'm not sure how this would be efficient during non business hours. We still had to go in to the counter both times to complete the transactions. Employees were friendly and very helpful.John M.
I am very impressed with the service, the capability of the ones who packed and unpacked. Very friendly and hardworking you men who did a wonderful job. They made my cross country move so much easier. I will definitely recommend the U-Box to anyone and everyone.Judy H.
El cliente no dejó un comentario.Daniel J.
I wouldn't change anything concerning customer service at this location. Even though this location was extremely busy the service provided went above and beyound what we expected.Lawrence I.
El cliente no dejó un comentario.Ryan S.
El cliente no dejó un comentario.barbara C.
Problem with one tire that rattled and wiggled on the road at any speed above approximately 50 mph. Overcharged $212 and had to wait to get it back.Eva S.
El cliente no dejó un comentario.Brandi S.
I had to change my order 3 times before I got this uhaul because I originally got double booked through another uhaul locationEli H.
El cliente no dejó un comentario.James P.
Staff was amazing. After a long trip they even had me laughing. A great experiencestephanee D.
El cliente no dejó un comentario.April B.
El cliente no dejó un comentario.Sandra H.
They were very helpful and friendlyJesse F.
El cliente no dejó un comentario.Regina M.
El cliente no dejó un comentario.Lisa B.
El cliente no dejó un comentario.Adam W.
El cliente no dejó un comentario.Jeremy L.
Nothing, I have used this facility numerous times over the years and will continue to use them. Manager Joe is a very nice person.gerald C.
El cliente no dejó un comentario.Devin M.
No problems, easy rental!KENNETH G.
This is the 2nd time I've used this location for drop off and it's simple and easy. I was very angry when my pickup location was changed, but am happy it was changed back.Megan K.
My hutch was broken during the shipping. It is probably not repairable. This one piece of 5 pieces of furnitureKathy T.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Buddy L.
El cliente no dejó un comentario.James S.
Good location.Derek H.
El cliente no dejó un comentario.Frank T.
El cliente no dejó un comentario.jerica S.
El cliente no dejó un comentario.John H.
Staff was very friendly and helpful had a great experience. The only complaint I had was I received the truck at 1/4 tank of gas and if returned under you are charged $30. So I had to stop in the middle of moving to fill the truck up and then I did not want to overfill (with the prices of gas right now) It cost me $125 to fill only 3/4 a tank. All in all I wish they would've filled the truck prior to pick up.tara W.
More room in the cab so you can put the chair further back.Jesus A.
I wasn't given enough mileage from pick up to place of getting my stuff and drop off then was charged extra mileage for less than 10 miles.bob M.
Nothing was greatdiana T.
I rented the 6x12 trailer with ramps. However the entire trailer is not accessible due to the ramp being necked down to under 60". It caused trouble when I got to location to load product. Probably will not rent again.Chad K.
El cliente no dejó un comentario.Terrence K.
First of all the phones did not work it hung up on me in the middle of booking a truck. Joe the owner never showed any customer service and called me back or sent an email or anything. I had to book online. Then when I returned the truck they had to charge me 50$ for 23$ worth of gas bc it wasn't right at quarter of tank. I will never rent again.Toccara T.
Everything was greatKristie B.
El cliente no dejó un comentario.Tyrone M.
This unit is far too expensive for what it is.Nathanael W. | Overall Experience
Very easy transactionDaniel W.
El cliente no dejó un comentario.roger R.
El cliente no dejó un comentario.AUDREY H. | Overall Experience
El cliente no dejó un comentario.ronald C.
El cliente no dejó un comentario.Robert K.
Not to much joe handled it great!Deven F.
Remove from the wiper blades any encrusted ice & snow. Set the dome light to illuminate when a door is opened (the Chevy van I rented had it set not to, and I was picking up the van at nighttime.)Perry Y.
El cliente no dejó un comentario.Gino D.
Joe was excellent. Very professional and has great customer service skills. Gracias.MATTHEW S.
The vehicle had 1/4 tank of gas on pickup. I had no idea of how much I would need so I filled it up and ended up returning it with almost 3/4 tank of gas. So I grossly overpaid because the vehicle wasn't filled to begin with. Also when driving there was a loud squeeking noise from the engine compartment, like a belt. It was disconcerting, wondering if something was going wrong. Luckily the gauges all remained steady and nothing went wrong but it was an added concern that wasn't needed on an already stressful day.Renee K.
El cliente no dejó un comentario.STEPHEN P.
Because of an error they went out of their way to help find another storage unitRANDI W.
JOE LITVIN, manager is top notch guy. Always quick to get me in truck and out the door. Impressed with way I've seen him handle other customers while I'm there. Knowledgeable, and just overall nice guy. DO I WIN PRIZE FOR LEAVING THE 2,000th review for this location?Leah P.
El cliente no dejó un comentario.Sally G.
El cliente no dejó un comentario.Eugene D.
Thank you all for leaving me have storage there .I really appreciate ittammie r. | First Impressions
Always check the windshield washer fluid and whether or not the nozzles are plugged. In the middle of a snowstorm this can get dicey.Robert S.
Trailer rental was quick and easy. Everyone working there was friendly. Returning trailer was quick and easy.Douglas E.
El cliente no dejó un comentario.Charles W.
The staff was super helpful and friendly. The process was easy and the communication from reservation to drop off was thorough. Much appreciated!Kathy J.
Professional and quickDarnell J.
Would've been 5 stars but I was told that I would get renewal notifications about upcoming payments being due. Instead I received nothing and my person of contact was notified that my locket was past due on rent before I was. That's poor business etiquette. Either remind your customers like you say they will be or reach out to them first to obtain payment. I made my locker payment the next day do there was no need to make it an issue as it became one.David F. | Overall Experience
Absolutely the best rental experience! Friendly, courteous, professional. Highly recommended!Edward D.
El cliente no dejó un comentario.Lawrence S.
Friendly service.jason C.
Joe and his crew are the best!Ronald G.
El cliente no dejó un comentario.Helen M.
El cliente no dejó un comentario.Kirk Z.
El cliente no dejó un comentario.Damon J.
El cliente no dejó un comentario.Jeremy L.
Some of the employees need better knowledge about the sizes of the storage.MATTHEW K. | First Impressions
El cliente no dejó un comentario.AUDREY H. | First Impressions
El cliente no dejó un comentario.Ann A.
JOE is the absolute best, very kind and understanding of needs, been there for years and it shows he knows his stuff!!!TAYQUON W.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Latoya Y.
Nothing. This is the best business I have dealt with in the entire area. I use them frequently, and every time has been amazing.Aaron S.
The people are always so friendly and helpful. No improvement necessaryVERONICA S.
El cliente no dejó un comentario.Adam P.
El cliente no dejó un comentario.Zachary F.
El cliente no dejó un comentario.GERALD S.
I have no suggestions on any improvements, but Joe who runs that location is great. Any issues or questions I had he had a quick easy solution to make things run smoothly.Alexander M.
El cliente no dejó un comentario.James B.
Was able to accommodate us at the last moment!Michael G.
Joe Litvin (store manager) and his crew always exceed expectations! They are super professional, knowledgeable, helpful and friendly-- please give them raises!!!!!!Melissa P.
This location is very well run and they do their best.Nicholas D.
Joe is professional and helpful. Highly recommend this business.ASTELLAS U. | Overall Experience
Servicio al cliente de excelencia. When I got there, the truck was warmed up and ready to go with the heat on and everything. I'd highly recommend this location.John M.
Friendly staff, efficient and knowledgeable. Didn't ware mask.erin B.
El cliente no dejó un comentario.June L. | First Impressions
Always great service at this location! Keep up the good work!Douglas B.
My daughter lives in Johnstown and whenever they need a truck this is her goto place.Ida T.
El cliente no dejó un comentario.Christopher I.
Stop trying to fix something that is not broken, by asking how to improve for the next customer when given an excellent rating.Howard W.
El cliente no dejó un comentario.natalie m. | Overall Experience
El cliente no dejó un comentario.jeffrey t. | First Impressions
Servicio al cliente de excelencia. Friendly and courteous staff. Convenient hours . New to owning a storage unit. Everything explained very well. Units clean and safe.Barb G. | First Impressions
The staff here were very friendly and helpful and the office was clean and well stocked. But our unit had no light in it and was pretty dirty when we came in. I reserved a second floor unit assuming there was an elevator and I was wrong, but it should be listed clearly that there is no elevator before you reserve it. There is also no garbage can or dumpster available, we had to take our trash with us.Rachel R. | Overall Experience
Joe was very helpful and friendly.traci m. | First Impressions
Staff is fantastic. Highly recommend this facilityMitchell C. | Overall Experience
This is one of the most cleanest facilities, I have ever used . Staff was so helpful and polite . I had a very good experience here. Highly recommend this facility!rosemary z. | Overall Experience
Very helpful!! Convenient, polite, and courteous. Will definitely recommend!!Jerrod c. | First Impressions
El cliente no dejó un comentario.steven s. | Overall Experience
So sorry that things didn't work out for me I've tried my best but I just didn't get enough money up to pay the full balance thank you for service and again I'm truly sorry and I. Sorry for the inconvenience have a bless dayWanda H. | Overall Experience
El cliente no dejó un comentario.Nathan P. | Overall Experience
El cliente no dejó un comentario.Tiffany P. | Overall Experience
El cliente no dejó un comentario.Susan B. | Overall Experience
El cliente no dejó un comentario.Larry D. | First Impressions
The staff was extremely helpful and volunteered to assist me in loading and unloading items without being asked. These guys are great!!!Frank N. | Overall Experience
I moved in my easilyEric G. | First Impressions
El cliente no dejó un comentario.MICHAEL H. | Overall Experience
El cliente no dejó un comentario.PHILLIP D. | Overall Experience
The check in process was HORRIBLE! Was there for a hour checking in very stressful! Had to spend over $250 in gas and the rental was $569 plus a $100 deposit. Too expensive honestly! But my checkout process was great !Kalisha H. | First Impressions
El cliente no dejó un comentario.Darlette H. | First Impressions
Everyone is always helpful and friendlyTerry H. | First Impressions
El cliente no dejó un comentario.Leroy B. | First Impressions
Everyone has been so friendly and helpful and we feel they have gone over and above in both Johnstown and Baltimore. They made it a worry free experience. They were very professional.ruth b. | First Impressions
Joe and his staff are very curious and friendlyRobert V. | Overall Experience
Joe does a super job at the center.KENNETH S. | Overall Experience
The staff are very helpful, courtious and i would recommend the uhaul on boad street for storage and all your moving needs and rentals. Great Job Wonderful Staff mmbers there!!!Linda S. | Overall Experience
The U-Haul Crew went Above and Beyond their usual duties and capacities to assist me with all of my U-Hual issues and concerns...... Kudos to all....... I highly recommend all to Johnstown U-Haul Storage 15906Laurie K. | Overall Experience
El cliente no dejó un comentario.dennis r. | Overall Experience
Joe is awesome....can't thank him enough for his outstanding customer service.Christian R. | Overall Experience
I was very happy with U-Haul.Glenda S. | Overall Experience
Joseph Litvin was very helpful and accommodating. Our daughter's dorm items remained safe, secure and clean the entire time it was in storage. Would highly recommend this location.joy h. | Overall Experience
The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.JACQUALIE H. | First Impressions
Joe Litvin and his staff members are helpful and courtious . I always use U Haul for all my moving and storage needs. Very friendly and helpful, reccondmend to all my friends. Thank You Joe LitvinLinda S. | First Impressions
I've worked in customer service for 30 years. Storing my vehicle at the Johnstown Uhaul was a great experience. Jim Litvin is always kind and helpful. He is knowledgeable and his staff is pleasant to work with. Jim IS the face behind the Uhaul name. His dedication to outstanding customer service should be recognized.FRANCINE O. | Overall Experience
Joe is wonderful to work with, knowledgeable, kind, always easy going. I'll miss working with him.Karen C. | Overall Experience
Provided all the necessary space needed and gave us units that were convenient to access. Very friendly staff.william j. | Overall Experience
Great service every time I conduct business there!!jerry m. | Overall Experience
Much appreciated!TODD W. | Overall Experience
Joe and his staff have always been so helpful, knowledgeable, with every question I had. I have rented many moving trucks and even a van multiple times over the years. This was my first unit I ever rented, with the experience before ng a 10 out of 10 for sure. They never made me feel like anything other than the most important customer even though I called and asked many questions, multiple times. I will always patronize this business, for the kindness and knowledge they showed and shared everytime!! Joe and his team are the very best!! Thank you , is just not enough!! Your services are appreciated, and your kindness will never be forgotten!! Thank you Kristyn PalmerKristyn P. | Overall Experience
El cliente no dejó un comentario.tesia n. | Overall Experience
All staff members were patient, friendly and very helpful.Douglas S. | First Impressions
The staff was always so friendly! They were available to assist me in whatever I needed. I stored my items at the Uhaul storage space for over a year and never had a problem.Dawn B. | Overall Experience
They where very helpfultesia n. | First Impressions
Dealt w/ Mr. Litvin who has excellent customer relations! He represents UHaul well and his willingness to want to help me with what I needed so close to Xmas was valuable service! TY U-Haul!FRANCINE O. | First Impressions
N/CMary Jo P. | First Impressions
What a fabulous find!! The staff at this facility were phenomenal!! They were responsive and great to work with!!! I would use them again if the need arose!! Thanks for everything!!!Susan T. | Overall Experience
The only negative aspect of this facility is there is no elevator to access the 2nd floor storage area. The staff was very accommodating throughout the rental experience.jan k. | Overall Experience
Joe was very helpful and a pleasure to work with. The whole process at this facility was outstanding! I would recommend them!Deborah K B. | First Impressions
Joe is always so kind. He goes above and beyond for his customers!KRISTIE J. | First Impressions
Would highly recommend, Joe was extremely helpful .ANNA A. | Overall Experience
Our U-Box service was excellent. Thank youTeri T. | Overall Experience
Joe is A Great Guy!! Great Help there always and Helpful anytime i was in. Great Management, Loved the service at this Location.keith t. | Overall Experience
It was safe with the U-Haul truck and the facility at our destination. Thank you for that and employee help as well. I love the U-Haul experience!CHRISTINE P. | Overall Experience
The staff was very professional and friendly while answering questions, showing me the storage area and processing my paperwork.jan k. | First Impressions
The staff was so helpful and worked well with us. I would highly recommend this facility!!!Mary B. | Overall Experience
The staff and facility were very nice and helpful.Crystal B. | First Impressions
Excellent serviceDEANNA K. | Overall Experience
very very good thank youRonald R. | First Impressions
great help easyDean G. | Overall Experience
We used Uhaul moving West and when we were coming back, we also chose Uhaul for the experience! Both Joe in Johnstown and Steve in Millcreek(SLC, Utah) were friendly, helpful, and knowledgeable!Ray C. | Overall Experience
Good jobwayann h. | Overall Experience
Everyone worked hard to get us the best deal. Chad was especially helpful when we came to put our things in the storage unit. The place was very neat and clean and the unit itself was immaculate.Mary B. | Reservación
The staff was very helpful and friendly.Linda W. | Overall Experience
Very goodPaul G. | Overall Experience
Everything was great but the storage units alone inside of the storage where we store our stuff could use some lights on the ceiling that would be very helpful other than the ones in the hallwaysRosemary S. | Overall Experience
Great Staff, very nice and professional. Answered all my questions and concerns. Reasonable Storage Unit Prices.candace f. | Overall Experience
Excellent experience. The manager is very helpful!Jill D. | Overall Experience
Servicios adicionales en esta ubicación
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