Customer Reviews for U-Haul Moving & Storage of Johnstown

1,925 comentarios

101 Broad St   Johnstown, PA 15906
(@ 2nd Av)

(814) 536-8973

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(814) 536-8973

101 Broad St
Johnstown, PA 15906
(@ 2nd Av)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin R. 
Clasificación:
3.0

The staff here were very friendly and helpful and the office was clean and well stocked. But our unit had no light in it and was pretty dirty when we came in. I reserved a second floor unit assuming there was an elevator and I was wrong, but it should be listed clearly that there is no elevator before you reserve it. There is also no garbage can or dumpster available, we had to take our trash with us.

Rachel R.  |  Overall Experience 
Clasificación:
5.0

Best customer service ever!!! Give special nod to Joe. Very attentive and kind.

CHERYL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica H. 
Clasificación:
5.0

Joe was very helpful and friendly.

traci m.  |  First Impressions 
Clasificación:
5.0

The staff were very helpful and friendly. I would recommend them to everyone.

Katherine S. 
Clasificación:
5.0

Joe and his staff were professional and courteous. I will always go to this Uhaul for my rental needs. And I recommend this Uhaul to everyone! Thanks Joe!

Lawrence W. 
Clasificación:
5.0

Friendly and informative staff

Timothy P. 
Clasificación:
5.0

Nothing!! It's a wonderful resource for the community! Everyone is so kind, everything is easily explained. Always pleasant to work with!

Carol B. 
Clasificación:
5.0

Joe and his staff are the best

Donald M. 
Clasificación:
5.0

Nada

Randall R. 
Clasificación:
5.0

I prefer person to person or via phone. I do not care for the online reservation.

patricia E. 
Clasificación:
5.0

This location was great and the personnel were very friendly and helpful.

Patricia F. 
Clasificación:
5.0

Have someone local answer phone.

Bradley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lora L. 
Clasificación:
5.0

Customer service is great at this location

Susan K. 
Clasificación:
5.0

Staff is fantastic. Highly recommend this facility

Mitchell C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Oscar C. 
Clasificación:
5.0

Thank you for all your help and service.

Barbara K. 
Clasificación:
5.0

Ben , Joe and the other fellow that helped me were knowledgeable helpful and Professional. I was in-and-out in good time.

Joseph H. 
Clasificación:
5.0

My first time renting a moving van would highly recommend it 👌 👍

Tina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darleen W. 
Clasificación:
5.0

Excellent costumer service! Keep up the awesome work

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

best staff ever!!!

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa N. 
Clasificación:
5.0

This is one of the most cleanest facilities, I have ever used . Staff was so helpful and polite . I had a very good experience here. Highly recommend this facility!

rosemary z.  |  Overall Experience 
Clasificación:
5.0

nothing

Roger F. 
Clasificación:
5.0

Very helpful!! Convenient, polite, and courteous. Will definitely recommend!!

jessica c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex P. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

edward K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne M. 
Clasificación:
4.0

Have parts in stock

paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY S. 
Clasificación:
5.0

Nothing! Always top notch!

CAROL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadine B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
3.0

The contract said that the fuel gauge was at 1/2 but it was actually between 1/2 and 1/4. Thus I had to put in extra gas @3.46 per gallon in order to return it with the gauge at 1/2 as per contract.

Roger K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquita T. 
Clasificación:
5.0

People who work there are very professional and extremely helpful. They made sure I understood how the equipment operated. Equipment was very clean and they got me in and out very quickly. Extremely well run operation. I highly recommend this location to others

Donald N. 
Clasificación:
4.0

So sorry that things didn't work out for me I've tried my best but I just didn't get enough money up to pay the full balance thank you for service and again I'm truly sorry and I. Sorry for the inconvenience have a bless day

Wanda H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela K. 
Clasificación:
5.0

Joe hands down has to be the best manager in the entire company. Joe is the nicest, friendliest, and most caring person I've ever met and he really goes the extra mile to ensure the customers are happy. I pass 5 other uhaul retailers just to make sure I go to him because he's the best, I won't use any other branch other than his.

Jacob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry P. 
Clasificación:
3.0

Long distance moving with Uboxes is clearly not the core competency of the Uhaul Company. My Uboxes were shipped to the wrong city, they arrived two days late, and the communication was horrific (on hold for 47 minutes before giving up). I would not recommend Uhaul for your moving needs.

Brian H. 
Clasificación:
4.0

It was just a busy day but the gentlemen that were there were very courteous

Mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany P.  |  Overall Experience 
Clasificación:
5.0

The gentleman was more than helpful and very friendly and informative.

maria R. 
Clasificación:
5.0

Great experience. Employees were friendly and helpful. Gracias

LOUIS S. 
Clasificación:
5.0

Brad was phenomenal. He deserves a raise.

Gregory H. 
Clasificación:
5.0

Ratchet straps could use a little WD-40 now and then.

Michael V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Equipment was good for having over 170,000 miles! Had some vibrations no big deal! Pick up and drop off of truck was pleasant! Both employees where polite and willing to answer questions and have a smile on there faces! A lot of times it is hard to find polite workers that will smile while working!

Ryan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mirza B. 
Clasificación:
5.0

Nothing. Very easy and painless as my third time renting from you guys.

Maximilian S. 
Clasificación:
4.0

Always nice and friendly and always a good experience and never no issues. Unlike these one I picked up yesterday in somerset

Joseph R. 
Clasificación:
5.0

Every person that assisted us was very friendly and kind!

Stacy K. 
Clasificación:
5.0

Nada

Melissa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

I don't think it could of been any better. Worked with great people, got done, what i needed done and very happy with the service!!! I could not ask for anything more. All was great!!!

Kenneth N. 
Clasificación:
5.0

Really hard to find something, this place is a top shop

Stacie S. 
Clasificación:
5.0

Honestly nothing!I am with The Nutrition Group, we provide meals for seniors and needed a truck fast and they helped get set up in no time. The manager there was AMAZING! Great customer service as well as the young man who checked us back in. First time going to that location and i will definitley return if need be.

The Nutrition Gr T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Very helpful with setting up rental. Appreciated the Uhaul movers, they did a great job.

robert G. 
Clasificación:
4.0

One drawback: I selected a dolly when I placed the reservation online. The dolly was not provided to me during my rental. The young man who checked me in noticed that I chose insurance in my online reservation, but not the dolly. I have been trying to call the Johnstown location for one week about a refund for the dolly charge and am neither getting through to a real person nor answering machine. I am giving a 4 star review because the location is very clean, the rental process was otherwise smooth, and Joe is kind and knowledgeable.

Maria G. 
Clasificación:
3.0

El cliente no dejó un comentario.

JANENE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi S. 
Clasificación:
5.0

The first truck (15') we did not have any instruction. The second one we had excellent training. So having said that you need to make sure that every renter gets training on the truck they rent.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

al M. 
Clasificación:
5.0

Easy in and out. Very friendly

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna T. 
Clasificación:
5.0

The staff was amazing and couldn't ask for more. In this environment I would suggest giving them more money to keep your business alive and well.

Jason V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
5.0

Very nice and accommodating!

CHANTEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle N. 
Clasificación:
5.0

Nothing! Joe was great and very helpful.

Maxine S. 
Clasificación:
5.0

Friendly and right on time. Quick and easy. I would definitely recommend your services.

dan M. 
Clasificación:
5.0

Great friendly service

Kay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
5.0

They were great to work with. Being physically handicapped leg amputee they went above in assisting me. Loading stuff in my car. Only issue was basic moving dolly wheels were flat. They gave me an appliance dolly in exchange.

Terri H. 
Clasificación:
5.0

Nothing. You all are so customer service friendly. It is a well managed facility/business. Top notch. I can't say enough positive things about you all.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry D.  |  First Impressions 
Clasificación:
5.0

The staff at U-haul on 101 Broad Street, Johnstown, PA were knowledgeable and kind going through the process of renting and driving away in my cargo van. Gracias

Teresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daijah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Herbert B. 
Clasificación:
5.0

Live The Team There Customer Service Is PERFECT

Felicia F. 
Clasificación:
4.0

First...we scheduled a 9' cargo van from Latrobe Pa. I called them shortly before i needed to leave to pick up my van to find out if we could leave a vehicle there. To my surprise i was going to be getting a 10' box truck. I had not changed the order! The person on the phone didn't know who changed it. I had received NO notification of the change ! No phone call! No text Message! Nothing! This is Unacceptable. I was transferred to someone else who set me up with a van in Johnstown. Not where I wanted to go, but acceptable. Several miles down the road, a warning indicator came on. Forward crash detector sensor was obscured. Not a deal breaker, but a safety feature that would have been nice to have. At the end of the trip we got to where we needed to and back safely. The van was clean. The people in Johnstown were very friendly. Communication needs some serious work! Looking forward to your response!

DAVID O. 
Clasificación:
5.0

Good people to work with and I appreciate their kindness.

Barbara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loren P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY D. 
Clasificación:
5.0

Location website online rental needs to be better coordinated with uhaul app

Gregory B. 
Clasificación:
4.0

Well done by all employees.

Barbara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Al T. 
Clasificación:
3.0

I moved in my easily

Eric G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlette H.  |  First Impressions 
Clasificación:
5.0

Everyone is always helpful and friendly

Terry H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy B.  |  First Impressions 
Clasificación:
5.0

Everyone has been so friendly and helpful and we feel they have gone over and above in both Johnstown and Baltimore. They made it a worry free experience. They were very professional.

ruth b.  |  First Impressions 
Clasificación:
5.0

The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.

JACQUALIE H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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