Customer Reviews for U-Haul Moving & Storage of Johnson City

761 comentarios

631 Field St   Johnson City, NY 13790

(607) 821-4499

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(607) 821-4499

631 Field St
Johnson City, NY 13790

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
2.0

They treated me like a thief

GILBERT N. 
Clasificación:
5.0

Justin Camacho, the GM is beyond amazing, professional, and courteous. My initial visit to the Johnson City location, and meeting Justin were the elements that made my decision.

Edwina M C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tasha A.  |  First Impressions 
Clasificación:
5.0

Justin did everything possible to make the experience positive. I will recommend this location to anyone who needs a rental truck.

DENNIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcie F.  |  First Impressions 
Clasificación:
5.0

The staff, Mia and Justin at the Johnson City NY location were so helpful to me and my Mom.

Nancy K. 
Clasificación:
5.0

Courteous staff. Knowledgeable about equipment. Personable young man at rental and hook up.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradford F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber B.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Zoran M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey O.  |  Overall Experience 
Clasificación:
5.0

Amelia and Justin were both friendly and helpful as always- thank you both!

Jake A. 
Clasificación:
5.0

First storage experience that was clean, safe and staff friendly and extremely helpful.

Rose H.  |  First Impressions 
Clasificación:
5.0

The uhaul employees in Johnson city were amazing. So patient and going above and beyond to help ALL customers. Really professional.

Melissa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Evaleen L.  |  Overall Experience 
Clasificación:
4.0

I loved the service Justin and his friend offered to me, although this was not my initial location of choice. I don't know why the system allowed me to reserve at a nearby location then later say they didn't have the equipment. This ended up adding up to 10 miles due to relocation!

ELIASKIVUTI N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEALBERTO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy K. 
Clasificación:
5.0

This location in JC is the best in the area. Delt with them twice now. Last time they helped me get equipment at the vestal location when the people there said they didnt have it. This time I went directly to the johnson city location and was in and out. Super helpful and polite throughout the transaction and hooking up the trailer. All locations should be like this. Will never go to vestal ny location again. People and service at the johnson city ny location are A+

THOMASNORMAN P. 
Clasificación:
5.0

I detest the after hours check-out app requiring me to take multiple photos of the cleanliness of the cab and box interior, parking location, mielage and fuel levels, etc. Such a long, complicated check-out procedure, late at night, in a dark, desolate area, in the rain, is not acceptable to me. Let a Uhaul employee spend 5 minutes checking this in daylight. I'm surprised I was not required to open the hood and take a picture of the oil-level on the dipstick. I would only rent from Uhaul again if was 100% sure that I were able to return the truck during store hours, Never doing the after-hours checkout again.The location, staff, and truck were excellent.

RM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence W. 
Clasificación:
5.0

My experience through out the years at uhaul was Superior. I was very sad to leave, 50 stars, ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️, I would recommend everyone to rent there. Thank you for all your services. Gracias.

Leon F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Overall Experience 
Clasificación:
5.0

Justin and Mia are amazing!!! This facility is hands down the best managed, cleanest, most convenient and the employees go above and beyond for the people that have units or need trucks. I've gone to other uhaul facilities in the area and they don't even come close to the one in Johnson City behind Wegmans. Justin and Mia deserve recognition and a raise for sure!!!!!!! Always pleasant. Always accommodating. Never have I had a bad experience there.

AIMEEK C.  |  First Impressions 
Clasificación:
5.0

This is the location I always recommend to all my business associates, friends and family. Justin and Amelia always do a superb job without error. It's nice to work with such a positive and professional group! No improvements from my perspective!

RICHARD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli G. 
Clasificación:
5.0

Outstanding in every way, even when I gave them wrong address, they still were understanding and excellent

Cory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra F.  |  Overall Experience 
Clasificación:
5.0

I moved back to upstate NY from South Mississippi in the beginning of June and had to store my items until I could secure housing. I was very pleasantly surprised to find out that because I had rented a 6x12 trailer from uHaul for my move, I was awarded free storage for a month from this uHaul storage company! What a tremendous blessing it was!!! The facility was easily accessible, clean, and the service was outstanding! Thank you so very much!

Kathy D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Genevieve M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia A.  |  Overall Experience 
Clasificación:
4.0

This was absolutely the worst moving experience I've ever had. My box arrived LATE with no notice to me of any delay until I specifically had to reach out to inquire the location. On top of that, the box arrived damaged along with many of my personal belongings broken, shattered, and even missing from the back wall being torn off. Not only will I never recommend uhaul to friends or family, but I will actively dissuade them from using this AWFUL awful company ever.

ERICA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

Ninguno

Maisha J.  |  First Impressions 
Clasificación:
4.0

The pickup paperwork took a few minutes but she had the trailer hitched up immediately. And drop off was super easy. I pulled in and got out to unhitch the trailer and a UHaul guy immediately was there and took over. No paperwork, just a "have a nice day"!

BRUCEJ C. 
Clasificación:
5.0

Mia was terrific to work with!

Steve V.  |  Overall Experience 
Clasificación:
5.0

Clean facility, easy process and the office had everything I needed to pack! Best part was the staff was beyond friendly and helpful.

Jake A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

Great experience

Jake A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Malynthia S.  |  First Impressions 
Clasificación:
5.0

THE SERVICE THAT I RECEIVED WAS CARING, FRIENDLY AND PROFESSIONAL

Malynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

The whole experience was effortless. Highly recommend this location.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khaleel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S.  |  Overall Experience 
Clasificación:
1.0

Within the first six months of my lease At the storage unit, the lease price was raised $30. That is completely unacceptable. My family had relocated to this area due to Covid factors and at a time when many people are strapped financially, I find it difficult to understand why a company like U-Haul would put additional financial burdens on people when storage units are needed. I may never use U-Haul for any factor in the future.

Gene B.  |  Overall Experience 
Clasificación:
5.0

The young lady that helped us was extremely helpful and polite. She walked us through everything we would need to do and offered help in needed to load our storage unit.

Theresa J.  |  First Impressions 
Clasificación:
4.0

The process to cancel my account was excellent. I walked in, told the attendant my name, he did something quick and handed me two papers and I was done. However - I would have preferred to do it over the phone. I tried to, but the national number said I had to talk to the local office - but the only number I could call was the national number. The local office called me back and the national number was the caller ID. I missed the call and then called and got the national number again! So it was impossible to get ahold of the local office to cancel. I was FORCED to go to the local office to cancel - which I did not appreciate. Once there is was good though. Fix the phone issue.

Vicki B.  |  Overall Experience 
Clasificación:
1.0

A customer should be allowed to pick up their belongs when they want to. Not told to come back the next day or told " You should have come yesterday"! I have never heard of such a thing.

Shari B. 
Clasificación:
1.0

The manager Justin Camacho was not helpful and very dismissive. The uhual representative told me the store closed at 6 but when I went Justin said 5 and gave me no solution and wanted me to leave. He was there last year when I had my locker and was rude sexist and not helpful.

Brianna A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bridgette C. 
Clasificación:
5.0

Everyone I met there was extremely helpful and very courteous.

Nora V.  |  First Impressions 
Clasificación:
5.0

Went above and beyond to help me

Anthony G.  |  First Impressions 
Clasificación:
5.0

Justin and Mia are the dream team! We are repeat customers because this facility is so clean and well run. The staff is extremely helpful, thoughtful, knowledgeable, and easy to work with. Justin and Mia always make my moving and storage experience a pleasant one. They also carry a great selection of supplies that are very fairly priced. No need to schlepp supplies from home. Happy to have found U-HAUL of Johnson City, NY. I highly recommend them.

NACHUM L. 
Clasificación:
5.0

Staff super friendly and helpful.

Ann C.  |  First Impressions 
Clasificación:
5.0

Thanks for all the help, much appreciated.

Maggy P.  |  First Impressions 
Clasificación:
5.0

Staff is very friendly and super helpful, this facility is like 8 minutes apart from Binghampton University which is very convenience. We could transport all of our daughter college stuff into the facility pretty fast. I am very happy with the U-Haul storage facility.

Yris D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana F.  |  First Impressions 
Clasificación:
3.0

Rent trucks out with a full tank of gas. Have the customer fill tank before return. Too much "guess work" renting truck with 1/2 or 3/4 tank and asking for same in return. Gas station has my money, UHaul has the gas - and I'm out approx. $20 in "extra gas".

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Volodymyr K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela Y.  |  First Impressions 
Clasificación:
1.0

Would have had a great experience until the end. Moved out 10 days prior to the end of my month rent. Just went back because small pieces to our entertainment center and pressure washer were missing and thought they might be on the floor. Only to find a new lock on my unit and it rented out to someone else. How can you do this when it's still being paid for by me and a final move out was not given by me to you? I assume you watched us move? Like the security but I thought it was to keep storage items safe not use it to maximize your rental income.

Corinna E.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the clean appearance of the inside store and the selection of moving boxes and products. Although the unit I was thinking of renting was unavailable for me, they made it right with another unit!

Alicia K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A.  |  First Impressions 
Clasificación:
5.0

the young lady that took care of me was very polite and helpful

Earl S.  |  First Impressions 
Clasificación:
3.0

Uhaul s phone service is poor , rings way to long before you actually get a person on the phone , service was good other than that

Vincent F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JiaMing F.  |  Online Move In 
Clasificación:
5.0

My belongings have been stored here since 2019 and I find the owners and staff at this location are great! Very friendly,helpful and understanding. The prices are great. I've had some trying times and the staff was more then kind to wave a late fee a time or two. That's a rarity and I greatly appreciate the simple act of kindness and compassion from the staff at Uhaul. ~Jennifer Stasko~

Frank N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanne C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerstin C. 
Clasificación:
5.0

My only complaint is that the side mirror on the passenger side could not be adjusted so you could see out of it . Could have been dangerous in traffic

ELIZABETHANN R. 
Clasificación:
5.0

I was put on the waiting list for storage and luckily a 10x10 opened up.

Joelle M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy E. 
Clasificación:
5.0

Extremely nice and helpful staff. Helped me set up the moveable steps to access my unit. Quick and easy rental of unit. Answered all my questions. Patient. Great prices.

Cindy K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

theresa A. 
Clasificación:
4.0

The trailer itself was pretty beat up but it worked for what I needed. The representative at the counter acted like I was a bother when I came in to rent it. No interpersonal skills at all but he processed my request quickly and I was out the door and on my way faster than I ever have been getting a u-haul.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHYCHANDLER B. 
Clasificación:
5.0

Justin and everyone else on the uhaul crew are all exceptional !! Speaking to them is like talkin to an old friend, they are all very helpful & very nice and if i ever need storage again i wont go anywhere else! I HIGHLY recommend uhaul of johnson city if you need storage or moving/rental services, you'll get a fair deal and they take care of their customers !!! FIVE GOLD STARS TIMES 1,000 !!! YES they really REALLY are THAT GOOD !!! ⭐️⭐️⭐️⭐️⭐️

Mary P.  |  Overall Experience 
Clasificación:
5.0

My rental truck JH2155G had a window leak that dripped on the passenger during transit in the rain. Suggest fixing the leak.

STEVEN C. 
Clasificación:
4.0

Personnel were very helpful and courteous. Very much appreciated. Being new to Binghamton/Johnson City, was surprised our route to U-Haul location had a low 10'11” bridge. We were in a truck with a 12' tall box. Glad we saw the trouble and avoided it. Overall a great experience.

KENNETH ALVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven O. 
Clasificación:
5.0

Could use more signage

TOM D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Broderick B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  First Impressions 
Clasificación:
4.0

The experience was great, just wish there had been a unit the size I needed instead of having to get two smaller units.

Nathaniel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colette F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENJ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie K.  |  Overall Experience 
Clasificación:
5.0

Very efficient business and people. I was very pleased.

Michael G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCEELAINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaitlyn S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

The Family & Childrens C.  |  Overall Experience 
Clasificación:
3.0

Waited during open hours for the staff to check me in, after 15 minutes did it my self....c'mon. The sign says park here and we'll come out and Ck you during working hours?

DAVIDD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha D.  |  Overall Experience 
Clasificación:
5.0

They are the Best - very friendly and helpful-

Eileen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANJ B. 
Clasificación:
5.0

Staff went beyond expectations to help make our move in experience easy.

Ruth J.  |  First Impressions 
Clasificación:
1.0

I was renting 3 storage units. I got a charge for one of them stating I have to pay 200 plus pay an additional 150 fee

Christopher L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERTG S. 
Clasificación:
5.0

My experience with this facility was excellent, a fact I attribute principally to that it has a very special person working there. Her name is Mia and I rarely meet such a competent and pleasant person in my business activities. On the other hand, I am afraid I cannot say the same thing about the conditions under which I reserved and picked up my U-Haul trailer. My dealings with U-Haul's reservation center and the local U-Haul operator that checked out my truck's electricals at the origination point of my trip were very poor. But if you're looking for a storage facility in the Binghamton NY area, this is the place.

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LORNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S.  |  First Impressions 
Clasificación:
5.0

This facility is staffed with outstanding, helpful people.

Eileen F. 
Clasificación:
5.0

Excellent service and friendly staff. Only concern was one of the ratchets on the trailer I rented was broken or frozen. I could only use one tire strap. Will rent here again though

HEATHERA E. 
Clasificación:
5.0

Transaction/interaction was pleasurable and efficient.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

R Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

M

Joshua S. 
Clasificación:
5.0

Everything was great!

TRACI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwen W.  |  Overall Experience 
Clasificación:
4.0

We only dealt with Justin and he was very professional and helpful when we started the contract and when we ended it.

Debra W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G.  |  Overall Experience 
Clasificación:
1.0

I rented a 10” truck, and had to take it a total of 100 miles , within the first 20 minutes of driving this truck I noticed many problems. Service lights coming on and then going off, a really bad transmission that didn't want to shift when you changed speeds, bad fuel economy the whole time, and other problems as well.

TESSANIRAE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat W.  |  First Impressions 
Clasificación:
5.0

I was pleased with the experience and would definitely recommend it. Question. My billing date was the 25th of the month and I was out by the 5th, do you pro rate for time left in billing month? Thks

Linda M.  |  Overall Experience 
Clasificación:
5.0

Very nice people

Suhail S. 
Clasificación:
5.0

Very easy to rent

Lawerence C.  |  First Impressions 
Clasificación:
5.0

Staff were friendly and helpful. Prime location. Great place

Leslie R.  |  First Impressions 
Clasificación:
5.0

Very helpful staff 😊

shannon b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald P. 
Clasificación:
5.0

Very helpful staff great experience at that location

JOHN L. 
Clasificación:
5.0

Great storage mall. Very clean and nicely updated. The staff are very helpful and professional.Great company. To store or move go U-Haul you won't be disappointed. Gracias.

Joseph J.  |  Overall Experience 
Clasificación:
5.0

nothing to offer

stephen R. 
Clasificación:
4.0

Wifi does not work well for check it or returns

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B.  |  First Impressions 
Clasificación:
4.0

The service rep in Johnson City could have corrected the fuel level to the correct amount rather that just highlighting the amount as 3/4. The receiving facility had to do a fuel adjustment from 7/8+ down to 3/4 so I wouldn't be charged for the gas I never had.

STEVENDOUGLAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole L.  |  Overall Experience 
Clasificación:
4.0

It was too expensive, but other than that everything was excellent. The staff were very helpful.

Stephanie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C.  |  Overall Experience 
Clasificación:
5.0

Professional staff and very clean units. Always updating to the very best. Gracias.

Joseph J.  |  First Impressions 
Clasificación:
5.0

Thanks again for all u do Courteous service Friendly Recommend over an over

SUSAN T. 
Clasificación:
4.0

We had a bit of a complicated move for my mother-in-law, moving her out of an apartment complex with a security gate, and the U-haul staff did a great job of communicating and getting the containers into the parking lot and into the designated area. On the other end we ilkewise had great communication and a great job placing and picking up the containers.

Melody B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabrielle B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dene S. 
Clasificación:
5.0

Very helpful staff, and a lot of good products as well. I would not hesitate to support the business again. The storage hallway was well lit (question #1) but the unit itself was not.

Joshua F.  |  Overall Experience 
Clasificación:
5.0

This drop-off location was also the beginning contract location. Despite multiple issues with booking the 10' Van and the Tow Dolly, the staff at this location was superb. Each time I realized the was a fly in the ointment, your staff member (Mia) rose to the challenge and by the following morning it was handled. The day before pick-up, I realized that there was a misunderstanding concerning the number of miles previously booked. Mia was not on duty so Justin Camacho stepped right in and corrected the order. I have often rented from UHaul in the past, and I must admit there have been a few less that appreciated experiences. This adventure with these staff members has cemented my loyalty to the Johnson City location. Their willingness to go above and beyond to make our moving experience a pleasant adventure deserves much praise. In future my UHaul business will be done with this location if all possible. Thank you UHaul and Thank You Justin and Mia.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam V.  |  Overall Experience 
Clasificación:
5.0

Mia, Justin, Alex, and Kyle are extremely helpful. Never an Issue!

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
4.0

very good customer support very knowledgeable about the rental options able to answer all questions that I had.

MICHAELP C. 
Clasificación:
5.0

I overfilled the gas tank...maybe take a 10% discount off for people who do that.

Tom H. 
Clasificación:
4.0

The employee, Mia, was absolutely amazing. She made the atmosphere inviting, answered all my questions, and went above and beyond to ensure my experience was well. My only issue is there is quite a few spiders for the units that are outside (24/7 units). The units inside have limited hours.

Shadia S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo R. 
Clasificación:
5.0

Overall pleasant experience

Betty G. 
Clasificación:
5.0

The truck cab was free of clutter but felt dirty. The windshield was riddled with bug mess. The front seat was broken... couldn't be adjusted.

CONSTANCEELEANOR P. 
Clasificación:
3.0

My only problem was that most of our things were covered in spiders, spider webs and spider eggs. It wasn't pleasant cleaning that up. Other wise I have no complaints.

Avital M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David O.  |  Overall Experience 
Clasificación:
5.0

The vehicle was overall clean. Although, it did have a smell of cigarettes. Staff were very courteous.

Manuel M. 
Clasificación:
5.0

Very nice owners. Used for storage for my Binghamton student. Great experience.

Maria D.  |  Overall Experience 
Clasificación:
5.0

Mia was professional and competent

Linda M.  |  First Impressions 
Clasificación:
4.0

Was very please with how accommodating everyone was. Would definitely use your services again.

Gwynne S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEANAA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C.  |  Overall Experience 
Clasificación:
5.0

Justin, Mia, and Kyle are a great team! Pickup from our storage unit could not have gone smoother. Mia was so helpful with our van rental and Kyle was kind enough to open the bay and bring the van inside for easy loading. Grateful to have such nice and helpful people at this Uhaul location. They also have a terrific selection of packing supplies on-site. Prices are very reasonable. Moving can be stressful, but they really go out of their way to make storing/moving easy! Gracias.

NACHUM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosinna A.  |  Overall Experience 
Clasificación:
5.0

My daughter attends Binghamton Yniversity we have used this facility every summer to store her belongs the staff is excellent and so helpful. I highly recommend.

Linda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L.  |  Overall Experience 
Clasificación:
5.0

I can not say enough about how great our experience was! Justin and his staff made a very hard and stressful move so much easier. They honestly couldn't have done any more to help us.

MAURA S. 
Clasificación:
4.0

The van was clean the work environment was clean But the customer service is terrible there not at pick up time but when we returned there was a sign I'll b back in 5 mins we waited 15 or better I picked up a Uhaul card and called the numbers on it with no answer finally she came back and had a very cocky attitude saying well my phone number is on the sign I said i called the ones on the card. She was very rude and this is the second Uhaul we rented in about a months time but will not again and I will recommend to my customers not to go to that site thank u for letting me leave a review cause she was way outta line

JOHNH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Very friendly, helpful, and flexible

Daniel Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

William O. 
Clasificación:
5.0

Very easy and convenient !

Kira H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMEULL A.  |  Overall Experience 
Clasificación:
5.0

Everything worked out well.

GANSENR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JimTofte T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNIEJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zulfiya I.  |  Overall Experience 
Clasificación:
5.0

Justin always did a GREAT job. Justin was always professional he leads a knowable staff. Justin and his staff were always helpful.

Steve L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn G.  |  Overall Experience 
Clasificación:
5.0

I was greeted by Mia who was very helpful and pleasant in getting me set up for my storage space. Great customer service! Gracias.

Kathleen C.  |  First Impressions 
Clasificación:
3.0

My only problem was being told an access code was added to my unit and that the information would be emailed to me, but I never received an email with the new information and could not find it on the website which caused an inconvenience for the other person on the unit with me. Otherwise the office was very helpful and made the last minute moving out process due to Covid very smooth.

Hannah W.  |  Overall Experience 
Clasificación:
4.0

mmhh

Wolfgang B.  |  First Impressions 
Clasificación:
5.0

The manager was great! He helped us by removing a lock that another person broke a key off into the lock. I believe his last name in Comancho.

Joe C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine C.  |  Overall Experience 
Clasificación:
5.0

Justin was friendly and helpful, always going above to make it more convenient for us.

Michelle D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy L C.  |  Overall Experience 
Clasificación:
1.0

The doors were replaced last summer and my belongings were clearly tampered with, dirtied and some damaged in the process. I was not notified that the doors were going to be changed and only found out they were afterwards when I visited my storage unit and couldn't get in because the locks were also changed. There was no consideration for my best interest and it was quite evident that very little care had been taken to protect and preserve my belongings. When I tried to speak with the manager about it he said that a third party had installed the doors and that there's nothing he can do about it.

Ryan S.  |  Overall Experience 
Clasificación:
4.0

Thought the rental rates were a bit high but it is what I needed so I took it..Staff was very helpful and friendly and explained the process thoroughly..Very Professional..

Jeffrey R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K.  |  Overall Experience 
Clasificación:
2.0

I called a few weeks ahead and reserved a storage unit and they promised me the Covid-Student rate. When I arrived they told me that the call center overbooked and the unit was no longer available and that the student rate was only for the month of March (I was promised in April). They ended up waving the first month, but I ended up having to get a bigger unit and paying $15 extra per month. The people at the facility were very nice, but I'm annoyed that the call center didn't seem to know what was going on.

Kimberly C.  |  First Impressions 
Clasificación:
5.0

Justin and Mia are very helpful and friendly. That goes a long way with me.

Christopher L.  |  Overall Experience 
Clasificación:
5.0

I was so impressed with my experience. Not only was the unit well lit and spotless, the staff was so friendly. I already recommended this Uhaul location to some friends.

Anna S.  |  First Impressions 
Clasificación:
5.0

Great experience, thank you.

Norman O.  |  Overall Experience 
Clasificación:
1.0

When I retrieved my items everything in my storage unit was damp for some reason. Not happy at all

Tabatha L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryam D.  |  First Impressions 
Clasificación:
5.0

The U-Haul facility located on Field St. in Johnson City is big and well-maintained. The employee on shift the day of my move-in, Alex, was very helpful and receptive to questions! The general manager, Justin, was also helpful when I spoke to him on the phone. Would definitely recommend for anyone whose looking for storage space around Binghamton.

Michael L.  |  First Impressions 
Clasificación:
5.0

Thank you , everyone was very nice.

Amy W.  |  Overall Experience 
Clasificación:
5.0

Justin was very nice. He even helped me find my storage area in the rain. The area was very clean

Natasha E.  |  First Impressions 
Clasificación:
5.0

Manager was very kind, friendly and had all the answers

Debra W.  |  First Impressions 
Clasificación:
5.0

Justin Camacho always comes through. I love dealing with his whole team on field street. Keep up the good work guys

Darrell T.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything! Quick, easy, much better than I expected.

Stephen G.  |  First Impressions 
Clasificación:
5.0

Great staff

Douglas G.  |  First Impressions 
Clasificación:
5.0

Justin and his team made everything so easy during a very hectic time. We very much appreciate the one month free for university students. Nice touch by U-Haul! The shop has a ton of supplies on hand and the prices are fair. No need to bring stuff from home. Buy them there! The van was clean and comfortable and the unit clean and well maintained. I loved that they had dollys, etc. available to help us move our items from the van to the unit.

Lauren L.  |  First Impressions 
Clasificación:
5.0

Justin was great!

Jackie Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M.  |  First Impressions 
Clasificación:
5.0

We had reserved a unit for May but unforeseen circumstances led us to need the unit two months earlier- no problem unit was available. Amelia checked us in and assisted us. Her knowledge of her business is extraordinary and she went above and beyond. Her friendly demeanor and extra bits of information were a bonus. Cannot recommend this business any higher!

Robert S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda L.  |  First Impressions 
Clasificación:
5.0

It was my first time renting a storage unit but the staff made the whole process way easier than I thought ! Thank you ! Keep up the good work

Keyanna B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi R.  |  Overall Experience 
Clasificación:
5.0

I stored items here for 18 months without issue. ¡Excelente ubicación!

Michael T.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and accommodated our corporate payment schedule well.

VHB A.  |  Overall Experience 
Clasificación:
5.0

Very good experience.

Jean G.  |  Overall Experience 
Clasificación:
5.0

.

Timothy M.  |  Overall Experience 
Clasificación:
5.0

personnel very helpful and courteous

Margaret M.  |  First Impressions 
Clasificación:
5.0

Checking in was easy and quick and we were given excellent direction for using our storage facility.

Michelle D.  |  First Impressions 
Clasificación:
5.0

They were really kind

Roslen M.  |  Online Move In 
Clasificación:
5.0

Great storage!

Jeanne S.  |  Overall Experience 
Clasificación:
3.0

Should be a gated facility

Michael P.  |  Overall Experience 
Clasificación:
1.0

This facility is not secure. My unit and other units were broken into. The manager did nothing. I had to call the police to report the break in. I was offered no apology, never called, no follow up.

Valerie C.  |  Overall Experience 
Clasificación:
5.0

Everything I Needed, the staff was there for me....THANK YOU!

William V.  |  Overall Experience 
Clasificación:
5.0

Very pleased with my storage experience. Staff is very helpful and accommodating. Units are clean and well maintained. I was mostly worried about water and bugs. No complaints. Thank you so much.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

Amelia Bell and her Manager made this move so amazingly simple and straight forward that it should be put into a textbook, and taught to all uhaul team members. Thank you so very much for your support

Darrell T.  |  First Impressions 
Clasificación:
5.0

Caring people. Very helpful. Always available.

Marilyn G.  |  First Impressions 
Clasificación:
5.0

No issues. Staff was great to deal with.

Lance W.  |  Overall Experience 
Clasificación:
1.0

My contents were stolen I will be filing a claim I’ll never get the things back The door was changed n my lock replaced Stripped of furniture PCs yankee valuables collectible dolls beanies appliances

Cindy K.  |  Overall Experience 
Clasificación:
5.0

Great service

Arthur J.  |  Overall Experience 
Clasificación:
5.0

The staff is great! Always aiming to please and help their customers. If I ever need a truck or storage again, I will be back!!! Thanks JC Staff!!! Keeep up the great customer service! -Shavon Gray

Shavon G.  |  Overall Experience 
Clasificación:
5.0

No nonsense - efficient, answer questions directly - right to the point. Thank you for not giving me the "sales job"

Andy Y.  |  First Impressions 
Clasificación:
5.0

The staff here are professional and polite

Cheryl N.  |  Overall Experience 
Clasificación:
5.0

Justin the manager is amazing, he was really helpful and friendly. During this stressful time in my life, he helped me with everything and was very understanding. Thank you Justin

Alejandro S.  |  Overall Experience 
Clasificación:
5.0

Great place Convenient Great people that run it !!!

THOMAS S.  |  Overall Experience 
Clasificación:
5.0

A

Daniel F.  |  Overall Experience 
Clasificación:
4.0

Security seemed fine. I was never worried about my belongings. But, I cannot say that it was well lit. There was a light inside my unit that was helpful. Otherwise, not much lighting.

Steve D.  |  Overall Experience 
Clasificación:
4.0

When I arrived on 8/31 the staff at the store were very helpful! However, the person I made the reservation with prior provided me with false into about storage rental sizes, and needs more training

Cheryl N.  |  First Impressions 
Clasificación:
4.0

I was taken care of quickly and efficiently. Unit was clean and ready for use. The extra storage will help us as we relocate to the Binghamton area.

Tim F.  |  First Impressions 
Clasificación:
5.0

👍🏻

Patty J.  |  Overall Experience 
Clasificación:
5.0

Staffs are really friendly and helpful

Yifan J.  |  Overall Experience 
Clasificación:
5.0

Every aspect of our self storage experience was positive. Justin and his team were always professional and helpful. We utilize the services annual and will return again.

Christopher L.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

Juan M.  |  First Impressions 
Clasificación:
5.0

I appreciate how easy the process was.

Steve D.  |  First Impressions 
Clasificación:
5.0

General Manager Justin Camacho (Johnson City, NY) in knowledgeable, responsive, and truly cared about my needs and situation. I feel that he made my experience top notch and will continue to do so.

Mark B.  |  First Impressions 
Clasificación:
5.0

Justin Camacho could not have been more helpful. It was a busy Saturday morning and he handled the customers pleasantly and efficiently. He is an excellent representative of U-Haul.

John P.  |  First Impressions 
Clasificación:
5.0

Justin was incredibly polite and proficient. He was able to set us up and get us into our space quickly. Thank you, Christopher

Christopher L.  |  First Impressions 
Clasificación:
5.0

Wonderful service will recommend this facility to anyone

Candace R.  |  First Impressions 
Clasificación:
5.0

Employee was really nice and helpful.

Yifan J.  |  First Impressions 
Clasificación:
5.0

Got the truck when i needed it, customer service was amazing and truck condition was great and easy to use.

Michelle M.  |  First Impressions 
Clasificación:
5.0

Mr. Weber was very helpful when we came to put our belongings in storage and renting a uhaul truck. He was kind and considerate!

Charles L.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba