Customer Reviews for U-Haul Moving & Storage of Johnson City

837 comentarios

631 Field St   Johnson City, NY 13790

(607) 821-4499

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(607) 821-4499

631 Field St
Johnson City, NY 13790

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

THE TERMINAL TO TERMINAL SERVICE WAS EXCELLENT. BUT THE MOVES TO AND FROM STORAGE FACILITIES WAS VERY ANXIETY-RIDDEN. AT START, UHAUL HAD NO FLATBED FOR MOVER TO BRING UBOX TO OUR HOME. HE ARRIVED IN REGULAR UHAUL TRUCK, HAD TO LOAD IT AND THEN UNLOAD AT TERMINAL WITH US THERE TO LOCK. AT RECEIVING END, WE HAD TO GET MOVER CLOSER TO HAINES CITY ($100 MORE THAN ORIGINAL MOVER ASSIGNED). WHEN TIME CAME TO BRING UBOX TO OUR HOUSE, MOVER CALLED DAY BEFORE TO CLAIM HE HAD COVID. SO WE RENTED A UHAUL TRUCK TO GO GET OUR LOAD AT TERMINAL SUMMARY; THE UBOX TRANSPORT FROM POINT TO POINT WENT FINE--THE PROBLEMS WERE MOVING TO AND FROM UHAUL TERMINALS TO AND FROM OUR HOMES.

bill K. 
Clasificación:
5.0

add inventory to other uhaul stations so a person doesn't have to drive so far.........

RAFAEL C. 
Clasificación:
5.0

Very good customer service

Eric T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

james T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy D. 
Clasificación:
5.0

Justin and the Team are awesome! They provide outstanding customer service, are very patient, knowledgeable, and go above and beyond to make your rental a very positive experience.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

Best Uhaul place hands down.

JAMES R. 
Clasificación:
5.0

Fast service. Polite thorough explanation when answering questions.

DEBORAH ANN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin C.  |  Overall Experience 
Clasificación:
5.0

Great location- Pleasant staff!

Johanne C.  |  Overall Experience 
Clasificación:
5.0

Great staff & smooth transaction... thanks!

ALAND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna S.  |  First Impressions 
Clasificación:
5.0

Went through all instruction with me.

Jackie S.  |  First Impressions 
Clasificación:
5.0

A very friendly and helpful staff member helped me

Jeanette R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W.  |  Overall Experience 
Clasificación:
5.0

Five Stars! It was particularly nice to work with your very courteous and knowledgeable staff at this Johnson City, NY facility.

Ruth B.  |  Overall Experience 
Clasificación:
5.0

Once again your Johnson City staff was ACES. Fast, friendly, efficient service with many smiles. These folks are the perfect antidote for a stressful, hassled moving experience. Thank you for keeping this team on board.

ROBERTL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carletta S.  |  First Impressions 
Clasificación:
5.0

No issues at all...

Lawerence C.  |  Overall Experience 
Clasificación:
5.0

Instructions to gain access to our unit were detailed and accurate. Unit was clean and dry. It was a pleasant experience

Beverly V.  |  First Impressions 
Clasificación:
5.0

Staff was extremely friendly and helpful. The facility is clean and very secure. I used an indoor climate controlled storage unit and I felt so comfortable leaving my items here for an extended period. I would happily use them again and recommend others.

Eric P.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Elizabeth K.  |  First Impressions 
Clasificación:
5.0

the van did not have any plugs for phone, but it drove beautifully and was exceptionally clean. Staff were really first class.

DAVID C. 
Clasificación:
5.0

Awesome staff and the general manager Justin is extremely professional and down to earth. Kudos

Douglas G.  |  Overall Experience 
Clasificación:
5.0

Very professional and helpful.

MELISSA C. 
Clasificación:
5.0

I had great customer service from all my dealings with the staff! Especially when it was with Justin . Way above and beyond and will return for further business!!

Alicia K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aida R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Volodymyr K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BONITA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tally M.  |  Overall Experience 
Clasificación:
5.0

Storage unit was clean and close to Binghamton university. So glad we stored everything there over the summer. Wish we had thought of that sooner. Very pleased with customer service

Anne H.  |  Overall Experience 
Clasificación:
4.0

The only problem we had was the access card didn't work when we returned to get in to facility. But it was during office hours so we got access anyway.

Ann C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melba M.  |  Overall Experience 
Clasificación:
4.0

Potholes and large dips in the roads sometimes made it difficult to navigate the site

Dana F.  |  Overall Experience 
Clasificación:
1.0

This was the worst experience I've ever had with a company. Every time I called the facility there was an hour wait time and even then they wouldn't help. A month after I ended my Ubox rental I was still being charged and I had no way of communicating with the people at the location due to the unreasonable wait time for calls and conflicting work schedule with store hours. I would not recommend this location or uhaul services in Binghamton to anyone!

Devaunte C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Youngkil H. 
Clasificación:
5.0

Justin and his team always make the storage and moving experience stress-free. Justin is knowledgeable, helpful, and friendly. He goes above and beyond to provide excellent customer service. The facility is very well run and spotless. We are so happy we found this facility and highly recommend it to other Binghamton University Families.

Lauren L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ivette M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

Amazing customer service!

Jubie T.  |  Overall Experience 
Clasificación:
5.0

Justin and his team always went above and beyond to make sure I was comfortable and had everything I needed. THANK YOU!! Will be back

Jake A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitch F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janine L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maggy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BOBBI JEAN J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine K. 
Clasificación:
5.0

Excellent equipment and services with reasonable rates. Mia is great!

JOHNJ F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria C. 
Clasificación:
3.0

Company needs to stop jerking there customers around. The amount of hoops I needed to jump through to get what I reserved was completely ridiculous.

JAIAH R. 
Clasificación:
3.0

The mobile check in takes too long. Had to call customer service, and finally 40 minutes later got the keys to my truck.

Lucas H. 
Clasificación:
5.0

Mia was awesome! Don't change anything. We had a horrible experience with a dealer in Montrose, PA who called us the day before pick up to say a truck wouldn't be available. We had reserved it 2 months prior. Called corporate headquarters who transferred me to a scheduler in PA and she came up with a truck in Johnson City, NY just like that for the next day. (Johnson City is not far from Montrose) Since we had family flying in that evening to help us move, the scheduler and Mia at Johnson City saved us. What would have been a disaster created by the Montrose PA lady turned out great with a nice new truck provided by Mia in JC. Thank you U-Haul and the awesome scheduler lady (unfortunately I didn't get her name) and Mia in JC.

RUSSELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  Overall Experience 
Clasificación:
5.0

Mia was very helpful and great to work with. She got me hooked up quickly and on my way.

DOUGLAS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

I've always used the Johnson City Uhaul several times and the Service was Always Professional and Friendly. !!

Malynthia S.  |  Overall Experience 
Clasificación:
5.0

Definitely convenient in my time of need. ¡Gracias!

Michelle P.  |  First Impressions 
Clasificación:
5.0

There is really nothing you can do to make things more better, it all ready is. Thank you!!

ANTONIOMIGUEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy H.  |  First Impressions 
Clasificación:
5.0

Everything was excellent. Return customer!!!

JEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN T. 
Clasificación:
5.0

100% most professional Uhaul business I have ever used. Building security was above my expectations and the staff were most courteous and friendly. I have been using Uhaul services many years so I believe I can be a good judge the Uhaul facilities.

Wendy T.  |  Overall Experience 
Clasificación:
5.0

Best equipment and service on the market. Mia is excellent! Thanks.

JOHNJ F. 
Clasificación:
5.0

Had a great experience with the employee that assisted me, she made certain to warn me of the issue the trailer was having.

Cody J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy W.  |  Overall Experience 
Clasificación:
2.0

They treated me like a thief

GILBERT N. 
Clasificación:
5.0

Justin Camacho, the GM is beyond amazing, professional, and courteous. My initial visit to the Johnson City location, and meeting Justin were the elements that made my decision.

Edwina M C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tasha A.  |  First Impressions 
Clasificación:
5.0

Justin did everything possible to make the experience positive. I will recommend this location to anyone who needs a rental truck.

DENNIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcie F.  |  First Impressions 
Clasificación:
5.0

The staff, Mia and Justin at the Johnson City NY location were so helpful to me and my Mom.

Nancy K. 
Clasificación:
5.0

Courteous staff. Knowledgeable about equipment. Personable young man at rental and hook up.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradford F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber B.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Zoran M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey O.  |  Overall Experience 
Clasificación:
5.0

Amelia and Justin were both friendly and helpful as always- thank you both!

Jake A. 
Clasificación:
5.0

First storage experience that was clean, safe and staff friendly and extremely helpful.

Rose H.  |  First Impressions 
Clasificación:
5.0

The uhaul employees in Johnson city were amazing. So patient and going above and beyond to help ALL customers. Really professional.

Melissa S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Evaleen L.  |  Overall Experience 
Clasificación:
4.0

I loved the service Justin and his friend offered to me, although this was not my initial location of choice. I don't know why the system allowed me to reserve at a nearby location then later say they didn't have the equipment. This ended up adding up to 10 miles due to relocation!

ELIASKIVUTI N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEALBERTO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy K. 
Clasificación:
5.0

This location in JC is the best in the area. Delt with them twice now. Last time they helped me get equipment at the vestal location when the people there said they didnt have it. This time I went directly to the johnson city location and was in and out. Super helpful and polite throughout the transaction and hooking up the trailer. All locations should be like this. Will never go to vestal ny location again. People and service at the johnson city ny location are A+

THOMASNORMAN P. 
Clasificación:
5.0

I detest the after hours check-out app requiring me to take multiple photos of the cleanliness of the cab and box interior, parking location, mielage and fuel levels, etc. Such a long, complicated check-out procedure, late at night, in a dark, desolate area, in the rain, is not acceptable to me. Let a Uhaul employee spend 5 minutes checking this in daylight. I'm surprised I was not required to open the hood and take a picture of the oil-level on the dipstick. I would only rent from Uhaul again if was 100% sure that I were able to return the truck during store hours, Never doing the after-hours checkout again.The location, staff, and truck were excellent.

RM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence W. 
Clasificación:
5.0

My experience through out the years at uhaul was Superior. I was very sad to leave, 50 stars, ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️, I would recommend everyone to rent there. Thank you for all your services. Gracias.

Leon F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Overall Experience 
Clasificación:
5.0

Justin and Mia are amazing!!! This facility is hands down the best managed, cleanest, most convenient and the employees go above and beyond for the people that have units or need trucks. I've gone to other uhaul facilities in the area and they don't even come close to the one in Johnson City behind Wegmans. Justin and Mia deserve recognition and a raise for sure!!!!!!! Always pleasant. Always accommodating. Never have I had a bad experience there.

AIMEEK C.  |  First Impressions 
Clasificación:
5.0

This is the location I always recommend to all my business associates, friends and family. Justin and Amelia always do a superb job without error. It's nice to work with such a positive and professional group! No improvements from my perspective!

RICHARD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelli G. 
Clasificación:
5.0

Outstanding in every way, even when I gave them wrong address, they still were understanding and excellent

Cory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra F.  |  Overall Experience 
Clasificación:
5.0

I moved back to upstate NY from South Mississippi in the beginning of June and had to store my items until I could secure housing. I was very pleasantly surprised to find out that because I had rented a 6x12 trailer from uHaul for my move, I was awarded free storage for a month from this uHaul storage company! What a tremendous blessing it was!!! The facility was easily accessible, clean, and the service was outstanding! Thank you so very much!

Kathy D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Genevieve M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia A.  |  Overall Experience 
Clasificación:
4.0

This was absolutely the worst moving experience I've ever had. My box arrived LATE with no notice to me of any delay until I specifically had to reach out to inquire the location. On top of that, the box arrived damaged along with many of my personal belongings broken, shattered, and even missing from the back wall being torn off. Not only will I never recommend uhaul to friends or family, but I will actively dissuade them from using this AWFUL awful company ever.

ERICA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

Ninguno

Maisha J.  |  First Impressions 
Clasificación:
4.0

The pickup paperwork took a few minutes but she had the trailer hitched up immediately. And drop off was super easy. I pulled in and got out to unhitch the trailer and a UHaul guy immediately was there and took over. No paperwork, just a "have a nice day"!

BRUCEJ C. 
Clasificación:
5.0

Mia was terrific to work with!

Steve V.  |  Overall Experience 
Clasificación:
5.0

Clean facility, easy process and the office had everything I needed to pack! Best part was the staff was beyond friendly and helpful.

Jake A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

Great experience

Jake A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Malynthia S.  |  First Impressions 
Clasificación:
5.0

THE SERVICE THAT I RECEIVED WAS CARING, FRIENDLY AND PROFESSIONAL

Malynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

The whole experience was effortless. Highly recommend this location.

Teresa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khaleel I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S.  |  Overall Experience 
Clasificación:
1.0

Within the first six months of my lease At the storage unit, the lease price was raised $30. That is completely unacceptable. My family had relocated to this area due to Covid factors and at a time when many people are strapped financially, I find it difficult to understand why a company like U-Haul would put additional financial burdens on people when storage units are needed. I may never use U-Haul for any factor in the future.

Gene B.  |  Overall Experience 
Clasificación:
5.0

The young lady that helped us was extremely helpful and polite. She walked us through everything we would need to do and offered help in needed to load our storage unit.

Theresa J.  |  First Impressions 
Clasificación:
4.0

The process to cancel my account was excellent. I walked in, told the attendant my name, he did something quick and handed me two papers and I was done. However - I would have preferred to do it over the phone. I tried to, but the national number said I had to talk to the local office - but the only number I could call was the national number. The local office called me back and the national number was the caller ID. I missed the call and then called and got the national number again! So it was impossible to get ahold of the local office to cancel. I was FORCED to go to the local office to cancel - which I did not appreciate. Once there is was good though. Fix the phone issue.

Vicki B.  |  Overall Experience 
Clasificación:
1.0

A customer should be allowed to pick up their belongs when they want to. Not told to come back the next day or told " You should have come yesterday"! I have never heard of such a thing.

Shari B. 
Clasificación:
1.0

The manager Justin Camacho was not helpful and very dismissive. The uhual representative told me the store closed at 6 but when I went Justin said 5 and gave me no solution and wanted me to leave. He was there last year when I had my locker and was rude sexist and not helpful.

Brianna A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bridgette C. 
Clasificación:
5.0

Everyone I met there was extremely helpful and very courteous.

Nora V.  |  First Impressions 
Clasificación:
5.0

Went above and beyond to help me

Anthony G.  |  First Impressions 
Clasificación:
5.0

Justin and Mia are the dream team! We are repeat customers because this facility is so clean and well run. The staff is extremely helpful, thoughtful, knowledgeable, and easy to work with. Justin and Mia always make my moving and storage experience a pleasant one. They also carry a great selection of supplies that are very fairly priced. No need to schlepp supplies from home. Happy to have found U-HAUL of Johnson City, NY. I highly recommend them.

NACHUM L. 
Clasificación:
5.0

Staff super friendly and helpful.

Ann C.  |  First Impressions 
Clasificación:
5.0

Thanks for all the help, much appreciated.

Maggy P.  |  First Impressions 
Clasificación:
5.0

Staff is very friendly and super helpful, this facility is like 8 minutes apart from Binghampton University which is very convenience. We could transport all of our daughter college stuff into the facility pretty fast. I am very happy with the U-Haul storage facility.

Yris D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana F.  |  First Impressions 
Clasificación:
3.0

Rent trucks out with a full tank of gas. Have the customer fill tank before return. Too much "guess work" renting truck with 1/2 or 3/4 tank and asking for same in return. Gas station has my money, UHaul has the gas - and I'm out approx. $20 in "extra gas".

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Volodymyr K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela Y.  |  First Impressions 
Clasificación:
1.0

Would have had a great experience until the end. Moved out 10 days prior to the end of my month rent. Just went back because small pieces to our entertainment center and pressure washer were missing and thought they might be on the floor. Only to find a new lock on my unit and it rented out to someone else. How can you do this when it's still being paid for by me and a final move out was not given by me to you? I assume you watched us move? Like the security but I thought it was to keep storage items safe not use it to maximize your rental income.

Corinna E.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the clean appearance of the inside store and the selection of moving boxes and products. Although the unit I was thinking of renting was unavailable for me, they made it right with another unit!

Alicia K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A.  |  First Impressions 
Clasificación:
5.0

the young lady that took care of me was very polite and helpful

Earl S.  |  First Impressions 
Clasificación:
3.0

Uhaul s phone service is poor , rings way to long before you actually get a person on the phone , service was good other than that

Vincent F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JiaMing F.  |  Online Move In 
Clasificación:
5.0

My belongings have been stored here since 2019 and I find the owners and staff at this location are great! Very friendly,helpful and understanding. The prices are great. I've had some trying times and the staff was more then kind to wave a late fee a time or two. That's a rarity and I greatly appreciate the simple act of kindness and compassion from the staff at Uhaul. ~Jennifer Stasko~

Frank N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanne C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

R F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerstin C. 
Clasificación:
5.0

My only complaint is that the side mirror on the passenger side could not be adjusted so you could see out of it . Could have been dangerous in traffic

ELIZABETHANN R. 
Clasificación:
5.0

I was put on the waiting list for storage and luckily a 10x10 opened up.

Joelle M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy E. 
Clasificación:
5.0

Extremely nice and helpful staff. Helped me set up the moveable steps to access my unit. Quick and easy rental of unit. Answered all my questions. Patient. Great prices.

Cindy K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
4.0

El cliente no dejó un comentario.

theresa A. 
Clasificación:
4.0

The trailer itself was pretty beat up but it worked for what I needed. The representative at the counter acted like I was a bother when I came in to rent it. No interpersonal skills at all but he processed my request quickly and I was out the door and on my way faster than I ever have been getting a u-haul.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHYCHANDLER B. 
Clasificación:
5.0

Justin and everyone else on the uhaul crew are all exceptional !! Speaking to them is like talkin to an old friend, they are all very helpful & very nice and if i ever need storage again i wont go anywhere else! I HIGHLY recommend uhaul of johnson city if you need storage or moving/rental services, you'll get a fair deal and they take care of their customers !!! FIVE GOLD STARS TIMES 1,000 !!! YES they really REALLY are THAT GOOD !!! ⭐️⭐️⭐️⭐️⭐️

Mary P.  |  Overall Experience 
Clasificación:
5.0

My rental truck JH2155G had a window leak that dripped on the passenger during transit in the rain. Suggest fixing the leak.

STEVEN C. 
Clasificación:
4.0

Personnel were very helpful and courteous. Very much appreciated. Being new to Binghamton/Johnson City, was surprised our route to U-Haul location had a low 10'11” bridge. We were in a truck with a 12' tall box. Glad we saw the trouble and avoided it. Overall a great experience.

KENNETH ALVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven O. 
Clasificación:
5.0

Could use more signage

TOM D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Broderick B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  First Impressions 
Clasificación:
4.0

The experience was great, just wish there had been a unit the size I needed instead of having to get two smaller units.

Nathaniel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colette F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENJ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie K.  |  Overall Experience 
Clasificación:
5.0

Very efficient business and people. I was very pleased.

Michael G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCEELAINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaitlyn S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

The Family & Childrens C.  |  Overall Experience 
Clasificación:
3.0

Waited during open hours for the staff to check me in, after 15 minutes did it my self....c'mon. The sign says park here and we'll come out and Ck you during working hours?

DAVIDD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha D.  |  Overall Experience 
Clasificación:
5.0

They are the Best - very friendly and helpful-

Eileen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIANJ B. 
Clasificación:
5.0

Staff went beyond expectations to help make our move in experience easy.

Ruth J.  |  First Impressions 
Clasificación:
1.0

I was renting 3 storage units. I got a charge for one of them stating I have to pay 200 plus pay an additional 150 fee

Christopher L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERTG S. 
Clasificación:
5.0

My experience with this facility was excellent, a fact I attribute principally to that it has a very special person working there. Her name is Mia and I rarely meet such a competent and pleasant person in my business activities. On the other hand, I am afraid I cannot say the same thing about the conditions under which I reserved and picked up my U-Haul trailer. My dealings with U-Haul's reservation center and the local U-Haul operator that checked out my truck's electricals at the origination point of my trip were very poor. But if you're looking for a storage facility in the Binghamton NY area, this is the place.

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LORNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S.  |  First Impressions 
Clasificación:
5.0

This facility is staffed with outstanding, helpful people.

Eileen F. 
Clasificación:
5.0

Excellent service and friendly staff. Only concern was one of the ratchets on the trailer I rented was broken or frozen. I could only use one tire strap. Will rent here again though

HEATHERA E. 
Clasificación:
5.0

Transaction/interaction was pleasurable and efficient.

Christopher B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

R Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

M

Joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwen W.  |  Overall Experience 
Clasificación:
4.0

We only dealt with Justin and he was very professional and helpful when we started the contract and when we ended it.

Debra W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat W.  |  First Impressions 
Clasificación:
5.0

I was pleased with the experience and would definitely recommend it. Question. My billing date was the 25th of the month and I was out by the 5th, do you pro rate for time left in billing month? Thks

Linda M.  |  Overall Experience 
Clasificación:
5.0

Very easy to rent

Lawerence C.  |  First Impressions 
Clasificación:
5.0

Staff were friendly and helpful. Prime location. Great place

Leslie R.  |  First Impressions 
Clasificación:
5.0

Very helpful staff 😊

Shannon B.  |  First Impressions 
Clasificación:
5.0

Great storage mall. Very clean and nicely updated. The staff are very helpful and professional.Great company. To store or move go U-Haul you won't be disappointed. Gracias.

Joseph J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole L.  |  Overall Experience 
Clasificación:
4.0

It was too expensive, but other than that everything was excellent. The staff were very helpful.

Stephanie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C.  |  Overall Experience 
Clasificación:
5.0

Professional staff and very clean units. Always updating to the very best. Gracias.

Joseph J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabrielle B.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff, and a lot of good products as well. I would not hesitate to support the business again. The storage hallway was well lit (question #1) but the unit itself was not.

Joshua F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent R.  |  First Impressions 
Clasificación:
4.0

The employee, Mia, was absolutely amazing. She made the atmosphere inviting, answered all my questions, and went above and beyond to ensure my experience was well. My only issue is there is quite a few spiders for the units that are outside (24/7 units). The units inside have limited hours.

Shadia S.  |  First Impressions 
Clasificación:
5.0

Mia was professional and competent

Linda M.  |  First Impressions 
Clasificación:
5.0

I was greeted by Mia who was very helpful and pleasant in getting me set up for my storage space. Great customer service! Gracias.

Kathleen C.  |  First Impressions 
Clasificación:
4.0

mmhh

Wolfgang B.  |  First Impressions 
Clasificación:
4.0

Thought the rental rates were a bit high but it is what I needed so I took it..Staff was very helpful and friendly and explained the process thoroughly..Very Professional..

Jeffrey R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryam D.  |  First Impressions 
Clasificación:
5.0

The U-Haul facility located on Field St. in Johnson City is big and well-maintained. The employee on shift the day of my move-in, Alex, was very helpful and receptive to questions! The general manager, Justin, was also helpful when I spoke to him on the phone. Would definitely recommend for anyone whose looking for storage space around Binghamton.

Michael L.  |  First Impressions 
Clasificación:
5.0

Manager was very kind, friendly and had all the answers

Debra W.  |  First Impressions 
Clasificación:
5.0

Thank you for everything! Quick, easy, much better than I expected.

Stephen G.  |  First Impressions 
Clasificación:
5.0

Justin was great!

Jackie Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  First Impressions 
Clasificación:
5.0

We had reserved a unit for May but unforeseen circumstances led us to need the unit two months earlier- no problem unit was available. Amelia checked us in and assisted us. Her knowledge of her business is extraordinary and she went above and beyond. Her friendly demeanor and extra bits of information were a bonus. Cannot recommend this business any higher!

Robert S.  |  First Impressions 
Clasificación:
5.0

No nonsense - efficient, answer questions directly - right to the point. Thank you for not giving me the "sales job"

Andy Y.  |  First Impressions 
Clasificación:
5.0

Excellent service.

Juan M.  |  First Impressions 
Clasificación:
5.0

General Manager Justin Camacho (Johnson City, NY) in knowledgeable, responsive, and truly cared about my needs and situation. I feel that he made my experience top notch and will continue to do so.

Mark B.  |  First Impressions 
Clasificación:
5.0

Justin Camacho could not have been more helpful. It was a busy Saturday morning and he handled the customers pleasantly and efficiently. He is an excellent representative of U-Haul.

John P.  |  First Impressions 
Clasificación:
5.0

Got the truck when i needed it, customer service was amazing and truck condition was great and easy to use.

Michelle M.  |  First Impressions 
Clasificación:
5.0

Mr. Weber was very helpful when we came to put our belongings in storage and renting a uhaul truck. He was kind and considerate!

Charles L.  |  First Impressions 
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