Customer Reviews for U-Haul Moving & Storage of Jericho NY

4,919 comentarios

121-123 Jericho Trnpk   Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

(516) 333-6334

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(516) 333-6334

121-123 Jericho Trnpk
Jericho, NY 11753
(On the corner of Jericho Turnpike & Brush Hollow Road)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Marcie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN C. 
Clasificación:
5.0

excellent staff with great customer service!

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
3.0

El cliente no dejó un comentario.

WILLIAMALEXANDER U. 
Clasificación:
5.0

I had two rentals back to back and the customer service was the best. Moving is very stressful in itself, and to walk in and have someone greet you and have casual conversation and to have encouraging words just made my move all the easier. I recommend this location all the way..

Jacqueline N. 
Clasificación:
5.0

Had the trailer for 11 days and it was perfect

BRIAN J. 
Clasificación:
5.0

Great service. Very smooth van rental.

Stuart B. 
Clasificación:
5.0

Dropoff was super fast and easy, I pulled up, the gentleman came outside and met me in less than 1 minute, and un-hooked the trailer and that was it, receipt was in my email before I left the parking lot! Whole process took less than 3 minutes, absolutely amazing!

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONYTHOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKHENRY F. 
Clasificación:
5.0

The van was filthy, had to wipe everything down with wet wipes. There was a booger on the steering wheel. The associates there are amazing. Loved them! Just wish the inside of the van was much cleaner.

ARIANNASIMONE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Muhammad Ali H. 
Clasificación:
2.0

I went there personally to book a van for today. All went well. This morning when I went to pickup my van it was given to somebody. What is the use to personally go and book and next day the van is not there. This was today 12/20/21. VERY DISAPPOINTED. I WANTED TO SPEAK TO THE SUPERVISOR. HE CALLED HER I SPOKE TO HER. SHE TELLS ME THAT SHE IS BUSY. BUSY WITH WHAT ??

HABEEBUDDIN A. 
Clasificación:
5.0

Nothing needs to improve service / people / equipment was great . Been here a couple times .ill be back and will recommend to others

Bill W. 
Clasificación:
3.0

The truck I was given had very high miles and was not in good running condition. I thought it was going to break down or blow up. I'm sure this is why it wasn't gas efficient as well

MATTHEWS M. 
Clasificación:
5.0

Was great

ALBERTOANDRES S. 
Clasificación:
5.0

Best customer service

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Puneet B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUSS S. 
Clasificación:
5.0

The personal ovethere is very nice and very helpful

Alvaro J. 
Clasificación:
5.0

Professional and friendly staff made the rental experience easy. Gracias.

JAMESEDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM JR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandro B P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

I had an exceptionally good experience. So nothing to add on improving at this time.

PAULG G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanna C. 
Clasificación:
5.0

THIS LOCATION IS THE BEST ONE I HAVE USED. THE OTHERS WERE GOOD TO BUT YOUR TEAM AT THIS STORE IS EXCEPTIONAL AND THEY SHOULD BE RECOGNIZED FOR THEIR EXCELLENCE!!!

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

Extremely confusing to return the key after hours. The posted instructions are wrong and it took me a half hour to figure out how to do it. I also tried calling customer service and could not get anyone to help.

ADAME K. 
Clasificación:
4.0

Check in took longer than expected, but other than that everything went well

William M. 
Clasificación:
2.0

Gave me 2 hours rental instead of 1 day rental without notification, Also did not give me option of one way rental.

GURPREET S. 
Clasificación:
3.0

Have vans clean and ready to go. And make sure staff knows what they are talking about.

Stephanie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

I love Jericho Uhaul! Everyone is nice and helpful. I highly recommend this location.

Cory L. 
Clasificación:
5.0

Jericho Uhaul is a well-oiled machine with amazing customer service that helps me out with any problem and gets me out quickly so I am not late for my jobs. I highly recommend Jericho Uhaul.

CORYEDEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYEDMOHAMMAD SAL M. 
Clasificación:
5.0

Very professional and great service.

NESTOR F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
1.0

The customer service is really bad. And it over charge for not reason. I submit that I leave my AirPod in the truck. The representative said some one gonna check and called me back, but no one contact with me.

Qijie S. 
Clasificación:
3.0

Everything was in good working order. No issues.

Brett M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASONJ B. 
Clasificación:
5.0

Everything was perfect! No need to improve

Steven K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

joan D. 
Clasificación:
5.0

fix the check engine light and tire monitoring system. ran fine and doesn't bother me but some would be worried if it was on.

JOHNF P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guibo X. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANYL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
5.0

The guys here were really amazing!

KEVINLLOYD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
3.0

No ample customer parking. Vehicles were parked very close to each other making it necessary to pull out into the middle of the lot to inspect. Truck had lots of body damage and was filthy. It was about what I expected when picking up a Uhaul. The employees however were very friendly and helpful.

STEVENP W. 
Clasificación:
5.0

Outstanding customer service. Staff is sociable and want to help. Congratulations to u- haul.

Antonios K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vishal S. 
Clasificación:
5.0

Great service as always with melang and the gentlman that helped accomodate me, this was a last minute visit for me and was given the van with ramp even without reservation. Thank you very much

Gilberto G. 
Clasificación:
4.0

The truck bed was dirty there were lights on the dashboard that were on low tire and check engine the attendant said don't worry about those lights which was fine the truck ran fine

Brian K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kuang P. 
Clasificación:
5.0

El cliente no dejó un comentario.

IZZY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCHLOMO A. 
Clasificación:
5.0

Nothing to improve at all! Thanks to Milly and Taji at this location. They are the best and really know how to take care of customers.

Yaroslav F. 
Clasificación:
5.0

I made reservation for Jericho location which is close to my work. Someone from your office change my location service to Hempsted and second time change it to Hicksville without my consent. Please see the reason . It was very annoying.

MICHAELK B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Yunyi L. 
Clasificación:
5.0

Great staff. Very friendly and helpful

JIMMYDZEMAL BAJR V. 
Clasificación:
4.0

The back lights of the van were broken got pulled over by a cop since we had to drive through the night. We got slapped with a ticket called U-Haul only to have them not care and still paid a huge bill on top of it. Totally hated the experience

NATHALI AANDRE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

VYACHESLAV K. 
Clasificación:
5.0

Thank you so very much! Drexel Avenue is so appreciative. Millie is the BEST:)))

LUISG R. 
Clasificación:
3.0

There was a long line here and I realize people have to train but one of the people had to keep asking questions because they were not sure what to do . More help was needed at the location .

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanien G.  |  Overall Experience 
Clasificación:
5.0

Nothing. Everything went smoothly.

GLENDA B. 
Clasificación:
5.0

The gentleman working at this facility were very efficient in checking me in and getting a van to use for moving a few things. The return process was also quick and easy. This was a same day rental. Booked online within an hour of pickup. Overall a great experience!

JULIANNER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN C. 
Clasificación:
3.0

The storage unit that I used started to smell like mold and mothballs. I left several messages with management and they never called me back. I would like a credit of one or two months. I have used the storage facility for over 10 years and I've spent well over $25,000. I looked back and it was obviously a tremendous waste of my money. The contents of my storage unit was may be valued at about $1000, so paying 25 times that makes no sense.

BRADFORD R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

henry W. 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
3.0

Truck was very old. Mirror was broken. Check out process was long.

Pan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENTJ I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

I like u haul system it's so easy going . Thank you for your co operation!

jangbu L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJOHN F. 
Clasificación:
5.0

Your entire crew at the Jericho Location was professional, courteous and helpful.

Peter M. 
Clasificación:
4.0

El cliente no dejó un comentario.

FABIANRODRIGO G. 
Clasificación:
1.0

My reservation was “lost”. I waited 5 hours , And visited 3 locations before a truck was found for me . I had reserved a 26 foot truck , and had to settle for a 17 foot truck . I now have to make another trip to upstate New York. A one day turn around trip turned into a 2 day excursion. Extra $$ extra $ to pay my workers. An all around bad experience. I have the second trip planned for next week and I am extremely hesitant to even call your company for reservation . Please revamp your reservation system - and upgrade your customer service. I'm this day and age , companies have gone under for less.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
4.0

I am really unhappy with your app, your 24/7 help line and your procedure to bring back your trucks. I brought the truck back at night cleaned and gassed up . Thought from previous rentals that all I had to do was to put the key in the box, put in the mileage and go home. But your procedure now is check it back in on the internet. I wasn't able to do that for some reason so I called the help line. I was on line for a half an hour when a prompt finally came on and said your wait time is 56 minutes. if you press 1 we will call you back. My call was dropped and no one ever called me back. So I drove home 10 mile and brought it back in the morning 10 miles and as far as I'm concerns you ripped me off for $39.80. if you really want to do the right thing and make a customer happy my name is Hugh and my cell is 516-380-5290 By the way the questions you asked are very pointed and does not tell about the whole experience.

Hugh T. 
Clasificación:
4.0

Engine light was on

John F. 
Clasificación:
1.0

The truck's engine light was on and the idling was very rough. It also smoked a lot when accelerating which was very embarrassing. This vehicle should have been take out of service and not given to a customer on this state.

EMMANUELJ N. 
Clasificación:
5.0

El cliente no dejó un comentario.

david M. 
Clasificación:
1.0

I made a appointment online, it told me that I can drop it back to different location. But when I pick the van at this location, the staff told me I have to drive back, if not they can't let me pick the van. Okay, l live in NJ, I have to drive the van back to NY, pay toll fee, pay extra fuel, pay my back travel fee. Pay extra $80 for your stupid system error or bug. That is funny.

TIANYU Z. 
Clasificación:
5.0

Both Milly and Jose are excellent. Milly is a true professional, who knows her business very well. She helped me quickly and answered all my questions. I was in and out quickly which is what I needed.

STEPHENM J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge A. 
Clasificación:
5.0

Good job Great attendants and sales personnel

JONATHANE M. 
Clasificación:
5.0

Everything went smoothly. Van was ready when we got there. We made the right choice with UHaul.

RUDOLPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mauricio L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

richard s.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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