Customer Reviews for U-Haul Moving & Storage of Hunters Creek

10,679 comentarios

13301 S Orange Blossom Trl   Orlando, FL 32837
(Where the 417 crosses Hwy 441 OBT)

(407) 888-8279

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(407) 888-8279

13301 S Orange Blossom Trl
Orlando, FL 32837
(Where the 417 crosses Hwy 441 OBT)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jordan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUNIL M. 
Clasificación:
5.0

All good

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C.  |  First Impressions 
Clasificación:
4.0

The AC was broke on the truck.

SEBASTIAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
5.0

Very professional great staff.

Glen G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARDO F. 
Clasificación:
5.0

I had the worst experience I ever had with uhaul in 2017. I told myself I would never use ihaul again. I just want to say that the uhaul at orange blossom trail restored my faith in using uhaul and it reset my true expectations that I always had for uhaul

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry R.  |  First Impressions 
Clasificación:
2.0

You over charged me, because your staff forgot to put the equipment return information in the system.

MILTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVETTE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SATYA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

LISA M. 
Clasificación:
2.0

They forget to close my tow dolly order.

JOSUE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH F. 
Clasificación:
5.0

Everything was great! Can't think of anything to improve.

MARK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam E. 
Clasificación:
5.0

great location, good customer service. well organized.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARCHIE S. 
Clasificación:
2.0

Heard profanity used with other workers. There was a line in the lobby and the workers were just talk amongst eachother before finally acknowledging their guest.

GUERSCHOM D. 
Clasificación:
5.0

Bigger locations

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deandra J. 
Clasificación:
5.0

I feel like all was well with the u-haul.

LELA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICARDO A. 
Clasificación:
1.0

I went with u haul because they were cheaper than Penske but next tim I will pay the extra money and go with Penske. Both times I used u haul, I had to wait, they were not there on time like it said for pick up. I felt the equipment was not the best for an 11 hour drive , all over the road. When you call u haul no one there has a clue what's going on.

robert S. 
Clasificación:
1.0

Lyianina Miranda needs to be re-trained. Terrible customer service skills.

Shelby W.  |  Overall Experience 
Clasificación:
5.0

Todo excelente

HERMES B. 
Clasificación:
1.0

Clean house in the hunters creek location and retrain employees to do their jobs and be friendly. It is unfortunate and shocking that even some of the management at this location is clueless and unwilling to do things when and how they should be. Highly recommend for leadership to seriously begin screening phone calls and performing mystery shops to their staff members so Uhaul can become aware of the horrible customer service and comments that are being said to customers nationwide and include their 3rd party affiliates in the audits as well.

Meralex A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR O. 
Clasificación:
4.0

El cliente no dejó un comentario.

DORIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zsolt E. 
Clasificación:
5.0

Did an after-hours drop off. Well lit, ample parking, and the u-haul app worked flawlessly. Thank you for offering those services.

John K. 
Clasificación:
3.0

We paid extra for our car to be loaded onto the car trailer. They would not put the car on the trailer just strap it down. Then the staff member told me to move the car forward as another one said he was getting wood to help my car. I did not know why the other staff member left do I listed to the one who told me to move forward. When I did the front end of my car was stuck and damaged one the front edge of the trailer.

CRYSTALYN P. 
Clasificación:
5.0

Hasta los momento fine

ESTEBAN G.  |  First Impressions 
Clasificación:
1.0

Lyliana Miranda needs to be retrained. Her customer service is terrible! Christopher fisher thank you for your help and listening to my issue and resolving it.

Shelby W.  |  First Impressions 
Clasificación:
4.0

There was a very long line with only one clerk available, but they were very helpful and friendly.

TYRI K. 
Clasificación:
5.0

The team at Hunters Creek and Gatorland has been really helpful with us. The always offer the best services and the best solutions for every problem Thank you U-haul team!!

JUAN P. 
Clasificación:
5.0

Fast service . Best service always.

Jose A L. 
Clasificación:
5.0

You guys are the best.

Jose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSUE O. 
Clasificación:
1.0

I asked for a phone call before they started installation about the location of the hitch, never received the phone call, we stated that we needed to leave town and to let us know as soon as the car was done never got a phone call we show up to pick up the car and will waiting inside the show room for 20 minutes before someone helped us, it was a young lady named SonielySitting in a chair at the counter she told my wife and I that she couldn't see us I suggested that she should stand up to see if she can help any customers she did like the comment and got rude and nasty to us totally unprofessional she explained us that there was a shelf in her way we didn't appreciate being talked to the way we were

Andrew I. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODOLFO L. 
Clasificación:
2.0

When I took the truck the gas tank was in a half level, so I was told for the attendance about it, but I don't take care of check the paper and I took a bad foto of the level. Before arrive again I filled the truck up until the level I received it... But in the U-Haul location they complain about the level of the tank and asked me why I haven't took a right foto !? This was absolutely amazing ! Why? I/me as a customer have to take a foto of a gas level !? And also I don't know why they gave me a truck with a half level and in the paper indicated full level !?... It was a very frustrating moment for me...

LENIN T. 
Clasificación:
1.0

I used a cargo van for 21 miles and i spend 4.7 gallons of fuel it up. when I complain about . they said cant do anything about. and I used the vehicle for 3 hours and they want me to paid $ 40.00 extra because the system have me for 2 days. what a rip off

JUAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAKIRA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIAM E. 
Clasificación:
5.0

When a $19.95 a day vehicle is rented for three hours and the customer knowing they won't meet the deadline and request an additional hour they shouldn't be charged an additional $20 dollars.

ELDGRIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS Y. 
Clasificación:
1.0

Truck was late being ready for me to pick up, Truck cab was absolutely filthy.

Gerald A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maty H.  |  Overall Experience 
Clasificación:
5.0

All of the staff was very friendly, service was very quick and location was great. There is a Cracker Barrel and Target within walking distance which was great for passing the time while we waited for our hitch installation. Would definitely recommend this location for you hitch installation.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M.  |  First Impressions 
Clasificación:
1.0

I will never use uhaul ever again. I've used this company for over 15 years and I was treated so badly this time around that it makes me sick how y'all let this go on.

NICOLE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KLEBER D. 
Clasificación:
3.0

1. First month free seems to be inaccurate 2. Hours of access differ at facility vs online advertised facility hours. 3. Additional fee for access during hours advertised 4. Instructions to find lock was unclear 5. Lock was not where I was told after asking 6. Description of unit size capacity (1200 sq ft) vs actual 5x10x8 capacity

Star B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRIQUE M.  |  First Impressions 
Clasificación:
1.0

Every time we needed help for example when our ex daughter inlaws boyfriend stole things from our unit we asked for you to watch the camera and you never did.

earnest s.  |  Overall Experience 
Clasificación:
5.0

House calls with the equiptment..van/truck...that would take off like wild fire......and i know how to maeket it to..its really not difficult to sell that service for an extra...49.99.. My name is Tomas Quinones 6468212808....my idea...i have tge proof with this.....gimme a cut! Of the idea..

Tomas Q. 
Clasificación:
3.0

I arrived on time to return my rental truck but was stuck on property for 25 min because the uhaul app didn't want to accept the correct odometer mileage number all due to the fact the app couldnt upload or accept the photo. Had to log into my web browser to log into the uhaul page to upload the photo and complete the steps Not sure why you guys have a app.

Erick F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHEYENNE B. 
Clasificación:
4.0

The truck was given me issues with the A/c and had issues with steering wheel not being safe to drive. I spoke to the Manager and he was reasonable and offered a discount for the inconvenience. Otherwise everything was great.

ALBERTO T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill R. 
Clasificación:
1.0

We hooked up 8 tow Dolly before we found a safe tow Dolly to take across the USA that took over 5 hours of wasted time.. unbelievable

LAWRENCE E. 
Clasificación:
3.0

Car LIKE NEW but to nosy wind IN THE door gaskets Not clean IN THE cabin /old papers FROM ather customer

ANDRZEJ T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

Everything went very well. Quick in and out of office. Friendly service.

Tamie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANTIAGO O. 
Clasificación:
5.0

Boa variedade de equipamentos

JULIO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO S. 
Clasificación:
4.0

El cliente no dejó un comentario.

OSCAR R. 
Clasificación:
5.0

The manager and all the workers were very nice and extremely helpful best U-Haul service I’ve ever had Would recommend it to anyone

RONALD G.  |  First Impressions 
Clasificación:
5.0

The girl that helped my was extremely helpful and nice. Helped me fast and made it easy.

DIEGO P. 
Clasificación:
1.0

After making a reservation I had to wait in line to pickup the equipment, what's the sence of making a reservation if you have to wait to be attended to. Made reservation for 9:30am and didn't get out until 10:30am

HENRY A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina A. 
Clasificación:
5.0

They should clean the inside of the truck a little better especially when you are moving mattresses because they can get dirty very easily.

EDGARDO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEAMBIORIX R. 
Clasificación:
4.0

Kinda hard to say anything good after everything. The guy came out and got keys and we left.

robert S. 
Clasificación:
3.0

I wouldn't recommend u haul to anybody

CALVIN ALLAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELADIO G. 
Clasificación:
5.0

Actualizar las fotos de la situación actual de los vehículos

ALILIAN G. 
Clasificación:
5.0

Good experience

ANTONIO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTANDREW B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAX D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EILEEN C. 
Clasificación:
3.0

Vehicle given had 1/8 of a tank full of gas when they told me it had 1/4 tank full. Dash board indicated a bad fuel cap check which I could not resolve. Then during trip check engine light went on. Cargo door jammed when fully opened. Had to use hammer to release. Not worth the big bucks shelled out for a few hour rental.

Gregory P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL L. 
Clasificación:
5.0

Everything good good thank you

CARLOS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott Z. 
Clasificación:
5.0

N/C

IXAELL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSICA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRECIOUS W. 
Clasificación:
2.0

The pony tail guy needs to adjust his attitude we pulled up to drop unit off asked what we needed to response was what do u wanna do well considering we are driving in to the check in area we want to drop unit off duh o ok u crackers wanna be smartasses today I was embarrassed more because my wife was standing there listening to this nonsense at a well we thought was a professional environment I gotta say the mobile pick up was the most professional part of my experience I give it 5 stars

Jacob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY D.  |  Overall Experience 
Clasificación:
5.0

It was perfect

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANILO P. 
Clasificación:
5.0

We rented a 26' truck. It had a pretty good front end wobble and it had not been swept in quite a while. It also had 1/2 a tank of fuel. When I returned it, it had a 1/4 tank more than when I picked it up. Why don't they require people to fill it when returned any more?

CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain T. 
Clasificación:
5.0

Great service and clean equipment, however, please be mindful when renting an appliance dolly to customers. The dolly they gave me had a red tag "needs strap" so it was completely pointless for me and caused me to pay an extra day for the truck because I had to move things by hand.

VERONICA D. 
Clasificación:
5.0

The vehicle was returned about closing hours and it was extremely difficult to return the vehicle

JAMES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Natalie R.  |  First Impressions 
Clasificación:
5.0

The attendants who helped with the reservation were polite and helpful. I wish U-Haul would provide a better mechanical method for moving the heavy trailers around the lot. It is a hard thing to do by hand all day. Gracias

MARCIAL G. 
Clasificación:
5.0

Used the App, Truck on the App was no where to be found. Found the second Truck. This site had Amazing Customer Service

Gregory V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

angel m.  |  First Impressions 
Clasificación:
3.0

It would have been excellent except for having to walk about a half mile down the hall to my storage locker. LOL Employees are all very helpful and nice!

JOEY F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO V.  |  First Impressions 
Clasificación:
5.0

Gracias

celso g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo O.  |  First Impressions 
Clasificación:
1.0

Nefasto el tema con ellos

Julian R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NELLIE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arleen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

euckides c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRICEL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVARO A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca c.  |  Overall Experience 
Clasificación:
4.0

El horario no es muy conveniente, pq hubo un día q a las 7:30 pm se mantenía la alarma sonando no sé pq cuando dicen 24/7 y fue muy molestoso e inconveniente! Por esta razón no doy las 5 ⭐️, pero por lo demás no tengo quejas.

Mayra A.  |  Overall Experience 
Clasificación:
5.0

All good

james M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Reinaldo A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra M.  |  Overall Experience 
Clasificación:
5.0

Personal muy amable y muy atento y muy buena localidad!

Mayra A.  |  First Impressions 
Clasificación:
5.0

I had 2 major incidents one with storage and the other with returning a truck and the manager of that facility was so understand and helpful and really took care of the problem I would def go back to his store the next time I need a truck or storage

Andres T.  |  Overall Experience 
Clasificación:
5.0

Mauricio and Orlando were awesome and so very helpful in all information i needed relating to on site storage, unhooking the car dolly from my car and closing out my arrival/return on truck. i was very pleased with their diligence and customer service skills. They were both great!!

GERMANIA G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cathy L.  |  Overall Experience 
Clasificación:
5.0

I was very impressed as I was hesitant to place my things in storage after hearing some horror stories. The Staff was always friendly and helpful and the facilities were always immaculately clean.

Milagros Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

louis B.  |  First Impressions 
Clasificación:
3.0

I called and called, only to wait for someone to answer, waited for over an hour. Your customer service is unacceptable.

Margaret B.  |  Overall Experience 
Clasificación:
5.0

This location was awesome. They are fast and efficient and the storage areas are nice and spacious. They provide multiple carts that are very helpful in moving your items into storage. They are also very efficient at getting you your truck and also when you return your truck it's very quick and easy.

Victor G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis R.  |  Overall Experience 
Clasificación:
5.0

This was my first experience using a storage facility. The staff was so amazing they were super sweet and helpful. The unit was very clean and convenient. It definitely did the job.

JACQUELINE Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ILIN G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Blanca B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSITA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EFRAIN F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE Q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva R.  |  Overall Experience 
Clasificación:
3.0

The facility is clean and the hours of access are great. Most of the time there are no carts immediately available for transport and the unit, although spacious, cannot store some of my items because the hallways leading to it have corners that are too tight.

Evan B.  |  First Impressions 
Clasificación:
5.0

I was in between moving from an apartment and house and the storage unit was a life saver! I took advantage of the climate control unit. Kept my belongings safe and protected them from damage. Loading and unloading was made easy with the flatbeds offered. Would recommend.

David V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B.  |  Overall Experience 
Clasificación:
5.0

Thanks for your help

Angel E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tapatha W.  |  First Impressions 
Clasificación:
5.0

Perfect 👌

WILFREDO O.  |  First Impressions 
Clasificación:
5.0

Mr.Perez(young man) was excellent, listened to my needs and what I could afford, it was a very good experience

Blanca S.  |  First Impressions 
Clasificación:
5.0

Personal friendly and professional

Luis C.  |  First Impressions 
Clasificación:
3.0

Several of the customers were complaining about a heavy odor at the elevator and there was a lot of trash by the restroom. Not bad customer service.

MAX S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam D.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely professional and friendly. William was especially helpful. Thank you all very much.

Nicole W.  |  First Impressions 
Clasificación:
5.0

place is clean and staff very helpful.

Felix D. | Reservación
No se han enviado comentarios para esta ubicación.

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