U-Haul Moving & Storage of Hunters Creek

9811 comentarios

13301 S Orange Blossom Trl   Orlando, FL 32837
(Where the 417 crosses Hwy 441 OBT)

(407) 888-8279

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(407) 888-8279

13301 S Orange Blossom Trl
Orlando, FL 32837

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ARVIN R. 
Clasificación:
5.0

Everyone here was amazing to work with! Including the representative at customer service that changed me from the slingshots orlando location to this one. I was so frustrated that slingshots were completely useless as they were new to U-Haul and couldn't help me at all with my return. I was upset that the first customer service person tried to connect me with scheduling but couldn't find the number then disconnected then disconnected the call while transferring. Thank God for the second representative that felt me me being rude and pissed off, took total control of the issue, and was able to change location to hunters Creek as I was pulling in to the facility. I don't know her name but please thank her for me somehow!!! Also, the gentleman than unhooked the trailer super fast at hunters Creek explained the return process and got me on my way while standing in the rain with me deserves some kudos!! I was dead set on never using U-Haul again but these last two encounters changed my mind. Great Service Recovery Y'all!!!!!

Brandon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO A. 
Clasificación:
5.0

Have representatives do less talking and more service to movewaiting lines

Carlos R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Joyce D. 
Clasificación:
5.0

All good

RAMON M. 
Clasificación:
4.0

Nothing it went pretty smooth

FRANK N. 
Clasificación:
1.0

Better management, more organized, and better communication within employees.

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARIKA Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson A. 
Clasificación:
5.0

I had a great experience all the way through the entire process. Gracias.

Jasmine E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M. 
Clasificación:
5.0

The store owner was able to provide great service! Will come recommend again!

JESUS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dimas D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
2.0

Truck had a lot of damage but ran good enough to get the job done. Once I dropped the truck off they wanted to charge me twice the price I agreed when rented. Had to go inside and stand in line for a long time to get the issue resolved. The person at the desk still argued with me till I showed my contact.

GENE M. 
Clasificación:
5.0

I come from a Worldwide company were Customer Service is our number 1 priority and Jorge Mercado exceeds excellent customer service. We appreciate his help and great attitude towards the customer.

Madeline R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

Equipment was working great but my truck was dirty inside and outside I had to throw out garbage from previous renter

BRAULIO O. 
Clasificación:
2.0

communication is not the best at the location i went to. plus i was told i would be charged an extra $10 for gas when in reality i was charged $25. in total i spent about $65 just to use a cargo van which seems a little bit pricey compared to their actual trucks. times are hard, some of us unfortunately have to move our things and don't have funds like that, so the fact that the ending price was never properly communicated with me is upsetting.

Bernice M. 
Clasificación:
5.0

not everyone can use the app, be friendly to walk ins

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMETRIUS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge L M. 
Clasificación:
5.0

Over all good experience. Tried to charge me for 3 days and I only rented for one. He corrected it when I questioned it.

Don A. 
Clasificación:
5.0

I would like to know if I will have a refund because I paid for 4 days and only used it for two days. Thanks a lot.

RAFAEL T. 
Clasificación:
5.0

Inside of trailer had trash in it. When I returned the trailer I did see personnel cleaning another vehicle. Office staff: mine was nonchalant while other was actively and friendly helping a customer.

LEWIS J. 
Clasificación:
1.0

We did not drop our trailer off here. We ended up getting charged over $200 additional for our rental supposedly being returned to a completely different state than where we actually returned it. Still waiting for a resolution.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIULIANA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darbin C. 
Clasificación:
5.0

I was taken care of by a highly professional and knowledgeable employee, Danny Perez. I was in and out and quickly and definitely will keep this location in mind during any of my future moves. Gracias.

LUIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilian A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

Realmente satisfecho todos muy atentos y la entrega super rápido

JOSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fleurilet F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALFRED O. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
1.0

Uhaul engages in socialist practices requiring the customer to surrender personal private information which the company then uses to target advertisong and to sell to otber so l icitprs. Uhaul engages in practices to hide fees and misrepresent the true cost to use their services. Uhaul practices discrimination in quoting and renting its equipment.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale E. 
Clasificación:
5.0

El cliente no dejó un comentario.

maria G. 
Clasificación:
5.0

Perfect 👌

WILFREDO O.  |  First Impressions 
Clasificación:
4.0

Guy at counter obviously didn't want to be there that day. Everyone else was very helpful. Trailer had wood chunks and sticks from tree trimming. Not good for hauling a Harley.

David T. 
Clasificación:
3.0

The first truck had an engine warning and I asked about it before I left, I got about a mile down the road before it was not drivable and we had to get another truck. The second truck was great!

MARY S. 
Clasificación:
5.0

customer service was a little slow

james P. 
Clasificación:
5.0

I have rented in other branches, of all the ones I have visited this was the one I liked the most, I would definitely recommend it. Thank you !!!! And Happy New Year !!!!!

PAOLAM R. 
Clasificación:
1.0

Maybe try get me trailer that is NOT BROKEN

Robbert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EXEQUIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean D. 
Clasificación:
5.0

More customer parking. Not sure if it's always congested but a lot is going on. Staff did a great job making things flow.

Akirsy P. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAMMY H. 
Clasificación:
5.0

The employees were friendly and helpful.

MAURICE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN R. 
Clasificación:
5.0

Nothing. Your people were friendly and very knowledgeable. I just had a very good experience. Keep the good work and I will gladly come back everytime.

BRIAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orivaldo H. 
Clasificación:
3.0

The experience was ok. Only down part was the guy that hooked up the trailer, he was very distracted and not pay attention to his tasks - which are important safety tasks. Upon returning the trailer - rental trucks were back all the way out to the road, I had to drive around those returned trucks to avoid a safety hazard on the road, mind you there was an ambulance in route also. The same worker was just lagging around, he could easily move these trucks out of the way. It was just pure laziness.

DEVANAND G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea r.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY KEITH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILIO H. 
Clasificación:
5.0

Mr.Perez(young man) was excellent, listened to my needs and what I could afford, it was a very good experience

Blanca S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

vla r.  |  Overall Experience 
Clasificación:
5.0

Great service from all members. The storage facilities easy access and convenience, very clean truck. I recommend this location 5 stars. Thank you so much! Happy Holidays!

JORGE D. 
Clasificación:
1.0

Uhaul claim to have guarantee reservation, and when I got there for my reservation their was no pickup available. The girl I spoke to was rude and at no help. She said its customer like us that don't return rental on time that make it hard. I ask her why is there a guarantee reservation when it just a sham. I had to go back later that day when a pickup cane in. How so ever running uhaul needs to get it straight. Also the guarantee reservation was not fulfilled so when is my $50 that you claim a custimer will get if its not fulfilled.

rishi B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Exelent

JUAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex I. 
Clasificación:
5.0

Friendly, knowledgeable, helpful staff. I live renting from this location.

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

DGMIL ELIAS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANCISCO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela Q. 
Clasificación:
4.0

I rent a trailer and was not clean. And why I have to do all the online reservation if I have to do all the same in the counter? The rest was good Nice service

RAFAEL M. 
Clasificación:
5.0

Make sure there is enough parking to return the equipment

Eric Q. 
Clasificación:
5.0

You were great. Will use Uhaul again the next time a need a truck.

RANDY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Islael V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYRNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holandais B. 
Clasificación:
1.0

I recommend that all agents give the same information to customers.

Alondra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard o.  |  Overall Experience 
Clasificación:
3.0

I reserved the truck for 8, got there at 8:05am and was told to give the guys a few minutes to load the dollies and furniture pads that I paid for. 15 minutes later we had to ask about our truck which had been sitting there the whole time and no one told us. Then when we got home to load the truck there weren't any dollies or furniture pads inside. We had to go back to the store and get them delaying the move.

CARL G. 
Clasificación:
5.0

Everything went smooth. Enough staff to cover all of the customers. Great service.

Walter E. 
Clasificación:
4.0

I was told I was going to be charged extra for mileage.

DANIEL W. 
Clasificación:
2.0

El cliente no dejó un comentario.

ROBERTO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARY C. 
Clasificación:
5.0

I did not see anything wrong that requires improvement. All personnel were very professional, assist us in loading boxes in our vehicle and transaction of renting and returning equipment was very smooth. 100% satisfied, kudos to the Team.

RAFAEL L. 
Clasificación:
5.0

All good

Shane C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Renato L. 
Clasificación:
5.0

great service. I'd use it again.

Jae K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Machon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta H.  |  Overall Experience 
Clasificación:
5.0

Everyone very helpful and friendly!

Ruth L.  |  Overall Experience 
Clasificación:
5.0

Nice people, nice services and latest technology support!!!

VIVEK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALVADOR N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO C. 
Clasificación:
1.0

Truck leaked and got boxes soggy enough to fall apart was to drop off car trailer to pumpkin hill uhaul in Ledyard conn. when I got there at 930am I was informed the "guy" went home for the day forceing me to find another location to get my car off trailer with no help from uhaul

Timothy D. 
Clasificación:
1.0

When I returned my truck to the Lynn location , I was meet by a very mean man. I asked where do I return my keys his reply was " I don't give a shit where you return your fucking keys you piece of shit "I was speechless, I asked for the manager and he said he was the manager so I left the keys on the desk and walked out , never again will I or anyone I know will use uhaul again

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY R. 
Clasificación:
5.0

Bien bueno

JOSE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAYNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amit M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

This uhaul location is one of the best I will go back there to rent a vehicle and storage space if needed. Place is easy To find and clean , The staffs there And the owner were friendly, communicative, respectful, nice, and have a happy/smiling face even under the Mask.as far as star rated, I give them 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

SANDRA L.  |  Overall Experience 
Clasificación:
4.0

I did not have any need for or interaction wi5 staff.

Jennifer W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luz Maria G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar C.  |  First Impressions 
Clasificación:
5.0

The facility is very well run, they are helpful and it is very clean. We had a UHaul container shipped there last year. Then we rented a truck, rented a storage unit and rented another container to move again. Jorge, the manager, took good care of us and the owner even helped. She keeps the facility spotless. They were great to work with and I would use them again if in Orlando and highly recommend them to everyone.

Nancy B.  |  Overall Experience 
Clasificación:
5.0

Personal friendly and professional

Luis C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar L.  |  First Impressions 
Clasificación:
5.0

I would definitely recommend this UHaul storage facility- to all my friends and family members . Great job - they were professional, courteous and knowledgeable 

MYRNA U.  |  Overall Experience 
Clasificación:
5.0

Really Good.

Carlos A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maritza M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Victor P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christine p.  |  Overall Experience 
Clasificación:
5.0

Jorge Mercado who is the General Manager of this location was extremely professional and helpful.

Hameed J.  |  Overall Experience 
Clasificación:
5.0

The staff was knowledgeable and courteous, I would recommend U-haul to friends and family for future business.

KARLIEF T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EFRAIN G.  |  Overall Experience 
Clasificación:
3.0

Several of the customers were complaining about a heavy odor at the elevator and there was a lot of trash by the restroom. Not bad customer service.

MAX S.  |  First Impressions 
Clasificación:
5.0

Excelente

dinorah l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra M.  |  Overall Experience 
Clasificación:
5.0

My only negative comment is that there is no feedback given that a credit card transaction failed until after the $15 fee is assessed. Many businesses inform their customers when a transaction fails, before asking fees. In the current climate of credit card theft, many of us have our cards compromised and then cancelled. It's very difficult to recall all the locations using that cancelled card.

Thomas H.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facility.

Hameed J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge O. D.  |  First Impressions 
Clasificación:
5.0

Everything about this place is amazing. The staff was great and nice and the facility is extremely clean. If you need a place to store your property, come here.

MARCUS M.  |  Overall Experience 
Clasificación:
5.0

It was Great very clean helpful staff!

Justin H.  |  Overall Experience 
Clasificación:
5.0

Only they said that the first month is free and they aplay the fees in my credit card. Explain why?

ROSA H.  |  Overall Experience 
Clasificación:
5.0

Great Job to everyone 👍🏾👍🏾

Henry W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam D.  |  First Impressions 
Clasificación:
5.0

Super friendly employees

elaine b.  |  First Impressions 
Clasificación:
1.0

The office staff is HORRIBLE. The manager is noncommunicative and just an terrible person. The staff they have there lies, cheats and tries to rip people off. I literally went .5 miles down the road and saved $40 per month!!!!! when I came back to empty my unit not even 30 mins later they had a guy going to "dispose of the contents of my unit" AWFUL and I will spend every second i have free to ensure no one local uses your terrible location and service ever again.

Christopher H.  |  Overall Experience 
Clasificación:
5.0

Absolutely no complaints

PHIL B.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the cleanliness of the facility. The staff was very helpful. Will use again.

steve c.  |  Overall Experience 
Clasificación:
5.0

Management was AWESOME!!!! They took very good care of my storage needs.

Debra M.  |  First Impressions 
Clasificación:
4.0

Ok

Christopher T.  |  Overall Experience 
Clasificación:
5.0

The best U-Haul

Roberto D.  |  Overall Experience 
Clasificación:
5.0

The manager and the staff were always professional informative and very helpful! I would recommend this facility to anyone who needs to rent a storage unit or a truck! I would like to thank them all!

Juanita F.  |  Overall Experience 
Clasificación:
5.0

The staff is always professional and friendly. The facility is clean and secure. The location is very convenient. We have used this facility on multiple occasions and will continue to do so.

ROBERT B.  |  Overall Experience 
Clasificación:
4.0

Not comment.

Marisol P.  |  Overall Experience 
Clasificación:
5.0

Excelente

Alfredo G.  |  Overall Experience 
Clasificación:
5.0

The best u-haul storage facility i ever uses

Francisco O.  |  Overall Experience 
Clasificación:
5.0

Honestly with the Uhaul experience in Atlanta I hated UHaul and vowed to never again. After my Flordia experience at that location. I could never use another company but UHaul! Simply amazing.

Cass W.  |  Overall Experience 
Clasificación:
5.0

Great staff very helpful and kind

Tyrone D.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Francisco O.  |  First Impressions 
Clasificación:
4.0

should put more loading cart. When I came yesterday, there's no one left and I had to ask the staff to borrow a tiny dolly. should put fan in elevator to ventilate more

Phuong P.  |  Overall Experience 
Clasificación:
5.0

George was awesome and took care of me!!

Georgio L.  |  Overall Experience 
Clasificación:
4.0

The place is kept clean and the employees are very friendly and helpful. The only thing that I would recommend is that the air conditioning be adjusted at a lower temperature.

Leticia R.  |  Overall Experience 
Clasificación:
5.0

Thank you very much to the Lady at the front counter. She went beyond and above duty. At a time like this during a move, every bit of humanity is precious. And should I say they were more than fair.

flavio a.  |  Overall Experience 
Clasificación:
5.0

.

LATOYA B.  |  Overall Experience 
Clasificación:
5.0

Best, so far.

Miriam D.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely professional and friendly. William was especially helpful. Thank you all very much.

Nicole W.  |  First Impressions 
Clasificación:
5.0

Good job

Elaine J.  |  First Impressions 
Clasificación:
5.0

Great

Alicia C.  |  First Impressions 
Clasificación:
5.0

Great place to keep my valued, personal belongings here. Didn't have any issues while I used their storage.

Eric S.  |  Overall Experience 
Clasificación:
5.0

Personnel were very professional and attentive to my every need

Jose N.  |  First Impressions 
Clasificación:
5.0

Great customer services and facilities

CARLOS O.  |  Overall Experience 
Clasificación:
5.0

Jorge and his staff were very professional, helpful, and pleasant to work with. They went out of their way to accommodate me.

Beth T.  |  Overall Experience 
Clasificación:
5.0

Jorge and Marquese are always helpful! Also, the guys outside are friendly and quick to answer any questions.

NIKITA S.  |  Overall Experience 
Clasificación:
4.0

N/C

Miriam D.  |  First Impressions 
Clasificación:
5.0

Excellent storage area. Staff very friendly and helpful.

Robin B.  |  Overall Experience 
Clasificación:
5.0

This facility has a great team, is well run and is very clean!!

Janice C.  |  Overall Experience 
Clasificación:
3.0

When I moved in there was someone who already put their things in my storage unit. I had to wait almost an hour for a staff member to issue me a new unit. Did not get promotion for that week either.

Meglana O.  |  Overall Experience 
Clasificación:
5.0

Would use again.

William B.  |  Overall Experience 
Clasificación:
4.0

The kids (under 25) are obviously there to pass time. The weekend is the busiest time in the moving business and they seem to have no sense of urgency and lines of customers mean nothing at all.

Michael E.  |  Overall Experience 
Clasificación:
5.0

Great service, great deal, great location.

swap shop t.  |  First Impressions 
Clasificación:
5.0

Convenient location.

Patricia C.  |  Overall Experience 
Clasificación:
5.0

Every one was kind and very friendly and waited on each customer with great care..

Anita J.  |  First Impressions 
Clasificación:
5.0

The staff is always friendly and helpful and they are very professional. Place is secure even after dark. Thanks so much for everything

jeanne b.  |  Overall Experience 
Clasificación:
5.0

Excellent service

ALBERTO L.  |  First Impressions 
Clasificación:
5.0

The manager George was very polite and was able to answer all my questions

CELINA P.  |  Overall Experience 
Clasificación:
5.0

The only problem with the stay you could not have access of the big doors after dark. Also I have been out of the unit and they are wanting to charge me

Sheila C.  |  Overall Experience 
Clasificación:
5.0

Simply excellent ( David, Nathalie and cleaning girls )

Pedro M.  |  Overall Experience 
Clasificación:
5.0

Best Uhaul location I have ever used.

Darby W.  |  Overall Experience 
Clasificación:
5.0

Excellent treatment and service is all I can say.

MARIA F.  |  First Impressions 
Clasificación:
5.0

This is my firts experiance getting a storage, but the customer service at moment we need to rent was in a verry professional manner. Thank you fir the good job. Wigberto Figueroa

Wigberto F.  |  First Impressions 
Clasificación:
5.0

This was by far my best experience I have had at any UHaul facility. The staff were great and the facility was clean and well lit.

Darby W.  |  Overall Experience 
Clasificación:
5.0

As a retired veteran the staff there were more than helpful and glad there was so much help since I am 99% disabled hurt in Mosul Iraq all war related injuries and I will keep coming back.

justin t.  |  Overall Experience 
Clasificación:
5.0

We had a stressful move, but returning the truck and setting up the storage unit was easy. ¡Gracias!

Gina B.  |  First Impressions 
Clasificación:
2.0

All the answers above are good but the end result has been very bad. I needed to expense all my moving expenses related to everything I am using with Uhall but it seems that your organization is not.

MARINELA C.  |  Overall Experience 
Clasificación:
5.0

Excellent service

JOSHUA M. | Reservación
Clasificación:
5.0

Was a very good experience thank you

Linda C.  |  Overall Experience 
Clasificación:
5.0

The staff and general manager were attentive and provided excellent customer service.

Juan R.  |  Overall Experience 
Clasificación:
5.0

Very friendly folks and a very clean facility.

Philip G. | Reservación
Clasificación:
5.0

Great place, great staff.

Kai T.  |  Overall Experience 
Clasificación:
3.0

I would have given a four or five star if the staff was more friendly. They did their job which was good. But very long faces no smiles, you don't feel welcomed. Almost like your bugging them.

Maria M.  |  Overall Experience 
Clasificación:
5.0

Great facility

AMY L.  |  Overall Experience 
Clasificación:
5.0

very good experiance

Robert B.  |  Overall Experience 
Clasificación:
1.0

A lot of reservations were made without my consent and wanted me to pay for their mistake...very disappointed

andres m. | Reservación
Clasificación:
5.0

Always friendly and helpful. never had a problem

BRADFORD B.  |  Overall Experience 
Clasificación:
5.0

xxx

Abraham G.  |  Overall Experience 
Clasificación:
5.0

The best Uhaul storage in town!!!!

MIGUEL V.  |  Overall Experience 
Clasificación:
1.0

I'm still waiting for someone to resolve my issue, no one has contacted me at all. I have been been the one call you, and yet still no one has contacted me yet

Andy H.  |  Overall Experience 
Clasificación:
5.0

The facility was great but the call center was AWFUL!!! I was hung up on several times when the customer service representatives were not able to answer questions.

Shantel S.  |  Overall Experience 
Clasificación:
3.0

I gave average rating is because although I had made a reservation and processed my information, the representative could not find and took longer during the check in. I was disappointed.

Juan R. | Reservación
Clasificación:
5.0

Great customer service and satisfaction

Amanda J.  |  Overall Experience 
Clasificación:
5.0

The best service and very convenient

juan g. | Reservación
Clasificación:
1.0

Non of the above because I never moved in. I had requested for this order to be cancelled.

Maribel L. | Reservación
Clasificación:
5.0

place is clean and staff very helpful.

Felix D. | Reservación
Clasificación:
5.0

Excelente

JOSE R.  |  Overall Experience 
Clasificación:
5.0

No comments

Barbara D.  |  Overall Experience 
Clasificación:
5.0

My experience with using the UBox service was awesome! Everything went as planned with UHaul as well as with the 3rd party movers.

Gina S.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. Couldn't have been smoother. No issues.

Thomas H. | Reservación
Clasificación:
2.0

The staff were very nice and respectful. My storage was infested with roaches I had to get rid of my furniture because they were everywhere! soon as I open my storage they were everywhere!

Ashly H.  |  Overall Experience 
Clasificación:
4.0

Often when I was working in the unit the motion activated lights would go out leaving me in a dark storage room unit I left my unit & walked more than halfway pass the next unit.

JUDY JENNETTE S.  |  Overall Experience 
Clasificación:
5.0

Great customer service thank you all for a great job

Franciso T.  |  Overall Experience 
Clasificación:
5.0

It took longer than I expected to clean out the unit so when I went in to close the account Mr. Jorge Mercado was a tremendous help because he helped me even after their closing hours, great job!!

NATHAN B.  |  Overall Experience 
Clasificación:
4.0

My bottom floor unit was not climate controlled (always warm/hot), but I was paying for it. I now pay less down the road for the same space & it's actually cool! Staff was great though! Jorge is nice

TIMOTHY C.  |  Overall Experience 
Clasificación:
5.0

Excelente

Maria Virginia P.  |  Overall Experience 
Clasificación:
3.0

The only suggestion I had was regarding the staff member who dropped it of. She was very nice and maybe she was newer, but she used up 2 parking spaces at my complex instead of one for the Ubox.

Lorena R.  |  Overall Experience 
Clasificación:
5.0

Always felt that our belongings were in a safe, convenient place. Gracias.

Jose C.  |  Overall Experience 
Clasificación:
5.0

A

Juan F.  |  Overall Experience 
Clasificación:
5.0

thank you for your help.

MARCELLO N.  |  Overall Experience 
Clasificación:
5.0

Staff helpful & kind.

Marlon M.  |  Overall Experience 
Clasificación:
1.0

From day one was a horror, the american girl, blond long hair that assist me have a shirt stating: from Alcatraz. Rude, agressive and terrible guest service was provided. GM Jorge does not return cal

Lenimar S.  |  Overall Experience 
Clasificación:
4.0

V Very expensive

JOHN W G.  |  Overall Experience 
Clasificación:
5.0

Im very happy with ur customer service at hunter creek

Vittoreano C.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service and amazing staff.

Noel C.  |  Overall Experience 
Clasificación:
5.0

During the period I stored my things the staff was always friendly, helpful and provided good service. Truck, van rentals when I needed them were efficient, safe and clean. Thank you for your help.

JUAN R.  |  Overall Experience 
Clasificación:
5.0

Great service personnel, location was good and I was very satisfied with this experience.

Tia C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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