El cliente no dejó un comentario.Jorge M.
U-Haul Moving & Storage of Hunters Creek
Orlando, FL 32837
(Where the 417 crosses Hwy 441 OBT)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The trailer door/ramp didn't close good, and running lights didn't work but I used it during the day so I didn't care much the guy in the return section very friendly, respectful and politeChristopher G.
Spoke to man on the phone who was horribly rude. Will not use U-Haul again because of that one phone call with that man. I was polite with a simple question and was given nothing but a condescending attitude.Anthony N.
We loved the uhaul experience! Lilliana was great!MUHSANA C.
This is NOT the person who reserved the truck. My name is Ron. The renter was named Juan Melo.The reservation was made using an incorrect phone number (tied to my email address). I called your 1 800 UHAUL number to inform them. They changed nothing. COMPLETE inefficiency and potential for fraud.JUAN M.
Movers were Great and really helped alot in such a short period of time. Would definitely recommend.EVAN C.
El cliente no dejó un comentario.ARVIN R.
Everyone here was amazing to work with! Including the representative at customer service that changed me from the slingshots orlando location to this one. I was so frustrated that slingshots were completely useless as they were new to U-Haul and couldn't help me at all with my return. I was upset that the first customer service person tried to connect me with scheduling but couldn't find the number then disconnected then disconnected the call while transferring. Thank God for the second representative that felt me me being rude and pissed off, took total control of the issue, and was able to change location to hunters Creek as I was pulling in to the facility. I don't know her name but please thank her for me somehow!!! Also, the gentleman than unhooked the trailer super fast at hunters Creek explained the return process and got me on my way while standing in the rain with me deserves some kudos!! I was dead set on never using U-Haul again but these last two encounters changed my mind. Great Service Recovery Y'all!!!!!Brandon H.
El cliente no dejó un comentario.NELSON Q.
El cliente no dejó un comentario.FRANCISCO A.
Have representatives do less talking and more service to movewaiting linesCarlos R.
El cliente no dejó un comentario.Joyce D.
All goodRAMON M.
Nothing it went pretty smoothFRANK N.
Better management, more organized, and better communication within employees.Juan R.
El cliente no dejó un comentario.Janet L.
El cliente no dejó un comentario.Vicki T.
El cliente no dejó un comentario.MICHAEL D.
El cliente no dejó un comentario.MICHAEL D. | Overall Experience
El cliente no dejó un comentario.SHARIKA Y. | Overall Experience
El cliente no dejó un comentario.EDWIN G.
El cliente no dejó un comentario.Nelson A.
I had a great experience all the way through the entire process. Gracias.Jasmine E.
El cliente no dejó un comentario.Edward B.
El cliente no dejó un comentario.Nancy M.
The store owner was able to provide great service! Will come recommend again!JESUS S.
El cliente no dejó un comentario.Dimas D.
El cliente no dejó un comentario.Peter R.
Truck had a lot of damage but ran good enough to get the job done. Once I dropped the truck off they wanted to charge me twice the price I agreed when rented. Had to go inside and stand in line for a long time to get the issue resolved. The person at the desk still argued with me till I showed my contact.GENE M.
I come from a Worldwide company were Customer Service is our number 1 priority and Jorge Mercado exceeds excellent customer service. We appreciate his help and great attitude towards the customer.Madeline R. | First Impressions
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.Donald S.
Equipment was working great but my truck was dirty inside and outside I had to throw out garbage from previous renterBRAULIO O.
communication is not the best at the location i went to. plus i was told i would be charged an extra $10 for gas when in reality i was charged $25. in total i spent about $65 just to use a cargo van which seems a little bit pricey compared to their actual trucks. times are hard, some of us unfortunately have to move our things and don't have funds like that, so the fact that the ending price was never properly communicated with me is upsetting.Bernice M.
not everyone can use the app, be friendly to walk insEric M.
El cliente no dejó un comentario.DEMETRIUS W.
El cliente no dejó un comentario.Jordan B.
El cliente no dejó un comentario.Jorge L M.
Over all good experience. Tried to charge me for 3 days and I only rented for one. He corrected it when I questioned it.Don A.
I would like to know if I will have a refund because I paid for 4 days and only used it for two days. Thanks a lot.RAFAEL T.
Inside of trailer had trash in it. When I returned the trailer I did see personnel cleaning another vehicle. Office staff: mine was nonchalant while other was actively and friendly helping a customer.LEWIS J.
We did not drop our trailer off here. We ended up getting charged over $200 additional for our rental supposedly being returned to a completely different state than where we actually returned it. Still waiting for a resolution.JAMES B.
El cliente no dejó un comentario.GIULIANA L.
El cliente no dejó un comentario.Darbin C.
I was taken care of by a highly professional and knowledgeable employee, Danny Perez. I was in and out and quickly and definitely will keep this location in mind during any of my future moves. Gracias.LUIS B.
El cliente no dejó un comentario.Lilian A. | First Impressions
El cliente no dejó un comentario.ARMANDO P.
El cliente no dejó un comentario.Karen H.
Realmente satisfecho todos muy atentos y la entrega super rÃ¡pidoJOSE S.
El cliente no dejó un comentario.Fleurilet F.
El cliente no dejó un comentario.ALFRED O.
El cliente no dejó un comentario.JAMES P.
Uhaul engages in socialist practices requiring the customer to surrender personal private information which the company then uses to target advertisong and to sell to otber so l icitprs. Uhaul engages in practices to hide fees and misrepresent the true cost to use their services. Uhaul practices discrimination in quoting and renting its equipment.MICHAEL K.
El cliente no dejó un comentario.Dale E.
El cliente no dejó un comentario.maria G.
Perfect 👌WILFREDO O. | First Impressions
Guy at counter obviously didn't want to be there that day. Everyone else was very helpful. Trailer had wood chunks and sticks from tree trimming. Not good for hauling a Harley.David T.
The first truck had an engine warning and I asked about it before I left, I got about a mile down the road before it was not drivable and we had to get another truck. The second truck was great!MARY S.
customer service was a little slowjames P.
I have rented in other branches, of all the ones I have visited this was the one I liked the most, I would definitely recommend it. Thank you !!!! And Happy New Year !!!!!PAOLAM R.
Maybe try get me trailer that is NOT BROKENRobbert S.
El cliente no dejó un comentario.EXEQUIEL M.
El cliente no dejó un comentario.Jean D.
More customer parking. Not sure if it's always congested but a lot is going on. Staff did a great job making things flow.Akirsy P.
El cliente no dejó un comentario.TAMMY H.
The employees were friendly and helpful.MAURICE G.
El cliente no dejó un comentario.JEAN R.
Nothing. Your people were friendly and very knowledgeable. I just had a very good experience. Keep the good work and I will gladly come back everytime.BRIAN K.
El cliente no dejó un comentario.Orivaldo H.
The experience was ok. Only down part was the guy that hooked up the trailer, he was very distracted and not pay attention to his tasks - which are important safety tasks. Upon returning the trailer - rental trucks were back all the way out to the road, I had to drive around those returned trucks to avoid a safety hazard on the road, mind you there was an ambulance in route also. The same worker was just lagging around, he could easily move these trucks out of the way. It was just pure laziness.DEVANAND G.
El cliente no dejó un comentario.Andrea r. | Overall Experience
El cliente no dejó un comentario.GREGORY KEITH L.
El cliente no dejó un comentario.EMILIO H.
Mr.Perez(young man) was excellent, listened to my needs and what I could afford, it was a very good experienceBlanca S. | First Impressions
El cliente no dejó un comentario.vla r. | Overall Experience
Great service from all members. The storage facilities easy access and convenience, very clean truck. I recommend this location 5 stars. Thank you so much! Happy Holidays!JORGE D.
Uhaul claim to have guarantee reservation, and when I got there for my reservation their was no pickup available. The girl I spoke to was rude and at no help. She said its customer like us that don't return rental on time that make it hard. I ask her why is there a guarantee reservation when it just a sham. I had to go back later that day when a pickup cane in. How so ever running uhaul needs to get it straight. Also the guarantee reservation was not fulfilled so when is my $50 that you claim a custimer will get if its not fulfilled.rishi B.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Alex I.
Friendly, knowledgeable, helpful staff. I live renting from this location.MICHAEL R.
El cliente no dejó un comentario.TAO Z.
El cliente no dejó un comentario.DGMIL ELIAS H.
El cliente no dejó un comentario.FRANCISCO A.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Gabriela Q.
I rent a trailer and was not clean. And why I have to do all the online reservation if I have to do all the same in the counter? The rest was good Nice serviceRAFAEL M.
Make sure there is enough parking to return the equipmentEric Q.
You were great. Will use Uhaul again the next time a need a truck.RANDY F.
El cliente no dejó un comentario.Islael V.
El cliente no dejó un comentario.MYRNA R.
El cliente no dejó un comentario.Holandais B.
I recommend that all agents give the same information to customers.Alondra M.
El cliente no dejó un comentario.richard o. | Overall Experience
I reserved the truck for 8, got there at 8:05am and was told to give the guys a few minutes to load the dollies and furniture pads that I paid for. 15 minutes later we had to ask about our truck which had been sitting there the whole time and no one told us. Then when we got home to load the truck there weren't any dollies or furniture pads inside. We had to go back to the store and get them delaying the move.CARL G.
Everything went smooth. Enough staff to cover all of the customers. Great service.Walter E.
I was told I was going to be charged extra for mileage.DANIEL W.
El cliente no dejó un comentario.ROBERTO G.
El cliente no dejó un comentario.CARY C.
I did not see anything wrong that requires improvement. All personnel were very professional, assist us in loading boxes in our vehicle and transaction of renting and returning equipment was very smooth. 100% satisfied, kudos to the Team.RAFAEL L.
All goodShane C.
El cliente no dejó un comentario.Renato L.
great service. I'd use it again.Jae K.
El cliente no dejó un comentario.Machon B.
El cliente no dejó un comentario.Roberta H. | Overall Experience
Everyone very helpful and friendly!Ruth L. | Overall Experience
Nice people, nice services and latest technology support!!!VIVEK G.
El cliente no dejó un comentario.SALVADOR N.
El cliente no dejó un comentario.JULIO C.
Truck leaked and got boxes soggy enough to fall apart was to drop off car trailer to pumpkin hill uhaul in Ledyard conn. when I got there at 930am I was informed the "guy" went home for the day forceing me to find another location to get my car off trailer with no help from uhaulTimothy D.
When I returned my truck to the Lynn location , I was meet by a very mean man. I asked where do I return my keys his reply was " I don't give a shit where you return your fucking keys you piece of shit "I was speechless, I asked for the manager and he said he was the manager so I left the keys on the desk and walked out , never again will I or anyone I know will use uhaul againTimothy D.
This uhaul location is one of the best I will go back there to rent a vehicle and storage space if needed. Place is easy To find and clean , The staffs there And the owner were friendly, communicative, respectful, nice, and have a happy/smiling face even under the Mask.as far as star rated, I give them 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️SANDRA L. | Overall Experience
I did not have any need for or interaction wi5 staff.Jennifer W. | Overall Experience
El cliente no dejó un comentario.Luz Maria G. | Overall Experience
El cliente no dejó un comentario.Heather C. | Overall Experience
El cliente no dejó un comentario.Edgar C. | First Impressions
The facility is very well run, they are helpful and it is very clean. We had a UHaul container shipped there last year. Then we rented a truck, rented a storage unit and rented another container to move again. Jorge, the manager, took good care of us and the owner even helped. She keeps the facility spotless. They were great to work with and I would use them again if in Orlando and highly recommend them to everyone.Nancy B. | Overall Experience
Personal friendly and professionalLuis C. | First Impressions
El cliente no dejó un comentario.Cesar L. | First Impressions
I would definitely recommend this UHaul storage facility- to all my friends and family members . Great job - they were professional, courteous and knowledgeable MYRNA U. | Overall Experience
Really Good.Carlos A. | Overall Experience
El cliente no dejó un comentario.Maritza M. | Overall Experience
El cliente no dejó un comentario.Victor P. | Overall Experience
El cliente no dejó un comentario.christine p. | Overall Experience
Jorge Mercado who is the General Manager of this location was extremely professional and helpful.Hameed J. | Overall Experience
The staff was knowledgeable and courteous, I would recommend U-haul to friends and family for future business.KARLIEF T. | Overall Experience
El cliente no dejó un comentario.EFRAIN G. | Overall Experience
Several of the customers were complaining about a heavy odor at the elevator and there was a lot of trash by the restroom. Not bad customer service.MAX S. | First Impressions
Excelentedinorah l. | Overall Experience
El cliente no dejó un comentario.Debra M. | Overall Experience
My only negative comment is that there is no feedback given that a credit card transaction failed until after the $15 fee is assessed. Many businesses inform their customers when a transaction fails, before asking fees. In the current climate of credit card theft, many of us have our cards compromised and then cancelled. It's very difficult to recall all the locations using that cancelled card.Thomas H. | Overall Experience
Excellent staff and facility.Hameed J. | First Impressions
El cliente no dejó un comentario.KIMBERLY L. | Overall Experience
El cliente no dejó un comentario.Jorge O. D. | First Impressions
Everything about this place is amazing. The staff was great and nice and the facility is extremely clean. If you need a place to store your property, come here.MARCUS M. | Overall Experience
It was Great very clean helpful staff!Justin H. | Overall Experience
Only they said that the first month is free and they aplay the fees in my credit card. Explain why?ROSA H. | Overall Experience
Great Job to everyone 👍🏾👍🏾Henry W. | Overall Experience
El cliente no dejó un comentario.Miriam D. | First Impressions
Super friendly employeeselaine b. | First Impressions
The office staff is HORRIBLE. The manager is noncommunicative and just an terrible person. The staff they have there lies, cheats and tries to rip people off. I literally went .5 miles down the road and saved $40 per month!!!!! when I came back to empty my unit not even 30 mins later they had a guy going to "dispose of the contents of my unit" AWFUL and I will spend every second i have free to ensure no one local uses your terrible location and service ever again.Christopher H. | Overall Experience
Absolutely no complaintsPHIL B. | Overall Experience
I was impressed with the cleanliness of the facility. The staff was very helpful. Will use again.steve c. | Overall Experience
Management was AWESOME!!!! They took very good care of my storage needs.Debra M. | First Impressions
OkChristopher T. | Overall Experience
The best U-HaulRoberto D. | Overall Experience
The manager and the staff were always professional informative and very helpful! I would recommend this facility to anyone who needs to rent a storage unit or a truck! I would like to thank them all!Juanita F. | Overall Experience
The staff is always professional and friendly. The facility is clean and secure. The location is very convenient. We have used this facility on multiple occasions and will continue to do so.ROBERT B. | Overall Experience
Not comment.Marisol P. | Overall Experience
ExcelenteAlfredo G. | Overall Experience
The best u-haul storage facility i ever usesFrancisco O. | Overall Experience
Honestly with the Uhaul experience in Atlanta I hated UHaul and vowed to never again. After my Flordia experience at that location. I could never use another company but UHaul! Simply amazing.Cass W. | Overall Experience
Great staff very helpful and kindTyrone D. | Overall Experience
Excellent serviceFrancisco O. | First Impressions
should put more loading cart. When I came yesterday, there's no one left and I had to ask the staff to borrow a tiny dolly. should put fan in elevator to ventilate morePhuong P. | Overall Experience
George was awesome and took care of me!!Georgio L. | Overall Experience
The place is kept clean and the employees are very friendly and helpful. The only thing that I would recommend is that the air conditioning be adjusted at a lower temperature.Leticia R. | Overall Experience
Thank you very much to the Lady at the front counter. She went beyond and above duty. At a time like this during a move, every bit of humanity is precious. And should I say they were more than fair.flavio a. | Overall Experience
.LATOYA B. | Overall Experience
Best, so far.Miriam D. | Overall Experience
Everyone was extremely professional and friendly. William was especially helpful. Thank you all very much.Nicole W. | First Impressions
Good jobElaine J. | First Impressions
GreatAlicia C. | First Impressions
Great place to keep my valued, personal belongings here. Didn't have any issues while I used their storage.Eric S. | Overall Experience
Personnel were very professional and attentive to my every needJose N. | First Impressions
Great customer services and facilitiesCARLOS O. | Overall Experience
Jorge and his staff were very professional, helpful, and pleasant to work with. They went out of their way to accommodate me.Beth T. | Overall Experience
Jorge and Marquese are always helpful! Also, the guys outside are friendly and quick to answer any questions.NIKITA S. | Overall Experience
N/CMiriam D. | First Impressions
Excellent storage area. Staff very friendly and helpful.Robin B. | Overall Experience
This facility has a great team, is well run and is very clean!!Janice C. | Overall Experience
When I moved in there was someone who already put their things in my storage unit. I had to wait almost an hour for a staff member to issue me a new unit. Did not get promotion for that week either.Meglana O. | Overall Experience
Would use again.William B. | Overall Experience
The kids (under 25) are obviously there to pass time. The weekend is the busiest time in the moving business and they seem to have no sense of urgency and lines of customers mean nothing at all.Michael E. | Overall Experience
Great service, great deal, great location.swap shop t. | First Impressions
Convenient location.Patricia C. | Overall Experience
Every one was kind and very friendly and waited on each customer with great care..Anita J. | First Impressions
The staff is always friendly and helpful and they are very professional. Place is secure even after dark. Thanks so much for everythingjeanne b. | Overall Experience
Excellent serviceALBERTO L. | First Impressions
The manager George was very polite and was able to answer all my questionsCELINA P. | Overall Experience
The only problem with the stay you could not have access of the big doors after dark. Also I have been out of the unit and they are wanting to charge meSheila C. | Overall Experience
Simply excellent ( David, Nathalie and cleaning girls )Pedro M. | Overall Experience
Best Uhaul location I have ever used.Darby W. | Overall Experience
Excellent treatment and service is all I can say.MARIA F. | First Impressions
This is my firts experiance getting a storage, but the customer service at moment we need to rent was in a verry professional manner. Thank you fir the good job. Wigberto FigueroaWigberto F. | First Impressions
This was by far my best experience I have had at any UHaul facility. The staff were great and the facility was clean and well lit.Darby W. | Overall Experience
As a retired veteran the staff there were more than helpful and glad there was so much help since I am 99% disabled hurt in Mosul Iraq all war related injuries and I will keep coming back.justin t. | Overall Experience
We had a stressful move, but returning the truck and setting up the storage unit was easy. ¡Gracias!Gina B. | First Impressions
All the answers above are good but the end result has been very bad. I needed to expense all my moving expenses related to everything I am using with Uhall but it seems that your organization is not.MARINELA C. | Overall Experience
Excellent serviceJOSHUA M. | Reservación
Was a very good experience thank youLinda C. | Overall Experience
The staff and general manager were attentive and provided excellent customer service.Juan R. | Overall Experience
Very friendly folks and a very clean facility.Philip G. | Reservación
Great place, great staff.Kai T. | Overall Experience
I would have given a four or five star if the staff was more friendly. They did their job which was good. But very long faces no smiles, you don't feel welcomed. Almost like your bugging them.Maria M. | Overall Experience
Great facilityAMY L. | Overall Experience
very good experianceRobert B. | Overall Experience
A lot of reservations were made without my consent and wanted me to pay for their mistake...very disappointedandres m. | Reservación
Always friendly and helpful. never had a problemBRADFORD B. | Overall Experience
xxxAbraham G. | Overall Experience
The best Uhaul storage in town!!!!MIGUEL V. | Overall Experience
I'm still waiting for someone to resolve my issue, no one has contacted me at all. I have been been the one call you, and yet still no one has contacted me yetAndy H. | Overall Experience
The facility was great but the call center was AWFUL!!! I was hung up on several times when the customer service representatives were not able to answer questions.Shantel S. | Overall Experience
I gave average rating is because although I had made a reservation and processed my information, the representative could not find and took longer during the check in. I was disappointed.Juan R. | Reservación
Great customer service and satisfactionAmanda J. | Overall Experience
The best service and very convenientjuan g. | Reservación
Non of the above because I never moved in. I had requested for this order to be cancelled.Maribel L. | Reservación
place is clean and staff very helpful.Felix D. | Reservación
ExcelenteJOSE R. | Overall Experience
No commentsBarbara D. | Overall Experience
My experience with using the UBox service was awesome! Everything went as planned with UHaul as well as with the 3rd party movers.Gina S. | Overall Experience
Very friendly and helpful. Couldn't have been smoother. No issues.Thomas H. | Reservación
The staff were very nice and respectful. My storage was infested with roaches I had to get rid of my furniture because they were everywhere! soon as I open my storage they were everywhere!Ashly H. | Overall Experience
Often when I was working in the unit the motion activated lights would go out leaving me in a dark storage room unit I left my unit & walked more than halfway pass the next unit.JUDY JENNETTE S. | Overall Experience
Great customer service thank you all for a great jobFranciso T. | Overall Experience
It took longer than I expected to clean out the unit so when I went in to close the account Mr. Jorge Mercado was a tremendous help because he helped me even after their closing hours, great job!!NATHAN B. | Overall Experience
My bottom floor unit was not climate controlled (always warm/hot), but I was paying for it. I now pay less down the road for the same space & it's actually cool! Staff was great though! Jorge is niceTIMOTHY C. | Overall Experience
ExcelenteMaria Virginia P. | Overall Experience
The only suggestion I had was regarding the staff member who dropped it of. She was very nice and maybe she was newer, but she used up 2 parking spaces at my complex instead of one for the Ubox.Lorena R. | Overall Experience
Always felt that our belongings were in a safe, convenient place. Gracias.Jose C. | Overall Experience
AJuan F. | Overall Experience
thank you for your help.MARCELLO N. | Overall Experience
Staff helpful & kind.Marlon M. | Overall Experience
From day one was a horror, the american girl, blond long hair that assist me have a shirt stating: from Alcatraz. Rude, agressive and terrible guest service was provided. GM Jorge does not return calLenimar S. | Overall Experience
V Very expensiveJOHN W G. | Overall Experience
Im very happy with ur customer service at hunter creekVittoreano C. | Overall Experience
Excellent customer service and amazing staff.Noel C. | Overall Experience
During the period I stored my things the staff was always friendly, helpful and provided good service. Truck, van rentals when I needed them were efficient, safe and clean. Thank you for your help.JUAN R. | Overall Experience
Great service personnel, location was good and I was very satisfied with this experience.Tia C. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!