El cliente no dejó un comentario.Nancy F. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Huber Heights
Huber Heights, OH 45424
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This is a very professional site the staff were wonderfully friendly and very helpful.David P.
Nothing - there were quick, accurate, and helpful. Answered all my questions and was very patient and courteous. Great experience!Tammi H.
the staff is exceptional I would like to say they were really nice and help me out and show me everything it was really a good experience thank you.tara k. | First Impressions
El cliente no dejó un comentario.JON T.
it's the best U-Haul store I have ever been toEdward S.
El cliente no dejó un comentario.Joseph O.
The guys at the Huber Heights location are super helpful and easy to work with. ¡Gracias!WILLIAM T.
El cliente no dejó un comentario.Johna L. | First Impressions
Rabbit is excellent with customer service and was very informative and helpful.Melissa R.
El cliente no dejó un comentario.Christian P.
El cliente no dejó un comentario.JON T.
Rabbit did an outstanding job explaining the rental processDaniell H.
El cliente no dejó un comentario.Kevin D.
Everything was perfectL Christian D.
El cliente no dejó un comentario.Joseph O.
The young lady that waited on us was kind and professional. A definite asset to your company!Mark K.
El cliente no dejó un comentario.carlese b. | Overall Experience
El cliente no dejó un comentario.SHERRY S. | Overall Experience
Isaiah Davis was extremely helpful and professional.Timothy D.
A/C on truck did not work, really bad to have a moving truck with no air conditioning, luckily it wasn't terribly hot that day or i would have brought it back to exchange, but need to get the AC working on it. Battery also died as i was trying to complete the return process since location was closed electronically.Michael S.
El cliente no dejó un comentario.Regena T.
center was not busy at pickup or drop-off. truck was just what i needed and performed great. all transactions were spot-on. my compliments to the staff. i moved my 90-year-old mom into a nursing home and i was stressed. the move was the least stressful part of the day. i've used your rentals/products before and will be back. thanks you.Bruce K.
El cliente no dejó un comentario.Katina C.
I was rented a 26 foot truck with a balled tire that was ready to burst according to the company sent out to replace it. Had to stop in middle of move to wait for service and switch to using personal vehicles. Was put in danger and no seemed to care. After having to ask and continue to discuss we got a discount not full refund which is what was deserved.Ann B.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Kim E.
El cliente no dejó un comentario.Jim S.
El cliente no dejó un comentario.Kelly B.
El cliente no dejó un comentario.Ricky W.
El cliente no dejó un comentario.SIERRA H.
Nice sele tion of various boxes. I will be back to purchase some of them for another move later in the monthhenry S.
El cliente no dejó un comentario.Diana R. | Online Move In
WRT the number vs. size of the containers, I really needed ~1.3 containers, but only got 1. I ended up carrying the overage myself. It is very hard to estimate. Wardrobe containers and a queen size bed took up a lot of space. Overall I was satisfied with the experience.Robert F.
El cliente no dejó un comentario.Victoria B.
El cliente no dejó un comentario.Nicole T.
very professional and friendly staffFred C.
Kudos to Samantha for her politeness and courtesy.Thomas T.
I didn't actually get to rent a unit . The website was not working properly for me to actually complete the set up. I got to the store and there was something wrong with i don't know what to where they could only register through mobile and that was was down 路♀️Maybe it had something to do with the storm idk. But I didn't get a unit here and the guys were awesome ALLLL of them類TAKIA H. | Online Move In
El cliente no dejó un comentario.Kristina L.
El cliente no dejó un comentario.Jessie P.
Samantha is a great person.... always greets me and I can usually get in and out within a short amount of time..... I enjoy renting from the Huber locationCHUCK A.
El cliente no dejó un comentario.Joshua R.
El cliente no dejó un comentario.Chelsea R.
We dropped off the vehicle after hours and the instructions were clear and easy to follow.LORI S.
Tech read that the O2 sensor was bad. Steering was very loose. Had to tighten the passenger side mirror.John W.
El cliente no dejó un comentario.antione R.
El cliente no dejó un comentario.Cathy M.
customer service was greatAnnette G.
El cliente no dejó un comentario.Seana F.
El cliente no dejó un comentario.Will B.
El cliente no dejó un comentario.Aaron B.
The gentleman â€œRabbitâ€ was extremely kind and helpful. He asked if I needed help and guided me to my unit and opened it for me. I was very appreciative of all the help and assistance from all of the workers.Amber M.
El cliente no dejó un comentario.gerald F.
More fully explain how the daily rate worksNancy P.
I want to start by saying the employee who eventually worked with me was helpful and tried his best to fix the issue. The overall problem is that the first truck we were rented was not maintained and was dangerous to drive. One steering linkage bushing was torn and had no grease in it and the whole linkage had an extraordinary amount of play. I only noticed this once we got on the highway and when we hit a bump the truck quickly changed directions even though the steering wheel was still straight. I called roadside service and no one ever answered. We slowly returned to the rental location to show them the issue. We were given another truck, which did not have the same steering issue, but the front end was still loose and vibrated constantly. How these trucks were allowed to be rented is beyond me. We are lucky there was not an accident.Anthony B.
El cliente no dejó un comentario.Gary M.
very friendly courteous. helped us out . great customer service. will tell friends and family about uhaul. nothing you could do to make it any better. great job.Robert L.
El cliente no dejó un comentario.Bradly R.
Full service facility...trucks, trailers, packing materials...ready to go. Convenient location...thanks Uhaul!Jack W.
Clean safe place to storeMargaret A. | First Impressions
El cliente no dejó un comentario.Brian B.
El cliente no dejó un comentario.christian P.
Need more small trailers for motorcycles. Both times I need one from this location you have had none in stock. Had to go to another location to get one.George D.
Pulled trailer to South Carolina and back with no problems. Most of time never know it was back there.Gregory M.
El cliente no dejó un comentario.Sheena M.
When I wanted a cargo van I reserved it 2 weeks in advance. When I showed up, there it was. 26,000 miles on it and did it ever run nice. I had packed a whole lot of shopping and chores and doctor visits in the 2 days of the rental and it was really convenient. This was a test run for me because in a few months I may need a medium truck/van to move. Everybody/everything worked like a well oiled machine. By the way, it was really hot outside and the A/C worked great in the van. Too bad I can't lease it and live in that van down by the river. (SNL Chris Farley skit) LOLJohn P.
Great customer service!George K.
El cliente no dejó un comentario.Caleb Z.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Cline H.
El cliente no dejó un comentario.Candice T.
El cliente no dejó un comentario.John L.
The gentleman who helped me during the return was so nice and patient. There was a woman in front of me when I got there who was just yelling and being very nasty. He handled the situation very professionally.Monica B.
El cliente no dejó un comentario.Thomas T.
El cliente no dejó un comentario.Cherry M.
El cliente no dejó un comentario.phil a. | Overall Experience
El cliente no dejó un comentario.Anthony B.
I didnt see any improvement was needed. Helpful, and polite so if I need to use again I would.Elise T.
I paid for a dozen moving blankets, and a dolly, however, when I got the truck, neither was included.laura F.
Very friendly place and helpfulJoseph O.
El cliente no dejó un comentario.Harlan L.
Terrible customer servicemaleea D.
The lady working had the rental pulled up and waiting for us and other customers.JOHN S.
Always excellent customer service !!!randy K.
Everything was great. The team member who helped me rent the truck was very personable and fun to work with. I believe he said people call him RabbitMelissa K.
El cliente no dejó un comentario.Joseph Z.
El cliente no dejó un comentario.Reisha F.
Check engine light was on for the truck I picked up so I had to delay my drive the next morning while I picked up a new truck.Victor H.
El cliente no dejó un comentario.Vicki B.
Very poor service didnt have equipment that I reserved had to travel to another location.Robert C.
El cliente no dejó un comentario.Scott T.
NadaRobert D S.
Excellent serviceVirginia K.
El cliente no dejó un comentario.Gregory M.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.JON T.
The staff were very professional and friendly- would Trent from this location againJo Lynn B.
Nothing was excellentEdith W.
One-way was not available in the desired size so I had to pay a lot more than expected in gas and mileage. Definitely would not recommend this company for someone needing a last-minute truck; very costly.Candra M.
El cliente no dejó un comentario.Austin C.
El cliente no dejó un comentario.Loura A.
Great customer service. Thanks!!Loyd S.
El cliente no dejó un comentario.Chao Z.
El cliente no dejó un comentario.John S.
Professional, organized! Great service! ThanksPatricia J.
The worst experience I ever had an it still continues and for me to fill this out is a waste of time because nothing will be resolvedBill S.
El cliente no dejó un comentario.Peter D. | Overall Experience
El cliente no dejó un comentario.Mary B. | Online Move In
El cliente no dejó un comentario.Patricia M. | Overall Experience
El cliente no dejó un comentario.raven h. | Overall Experience
Staff and Management are great!Jasmine M. | Overall Experience
El cliente no dejó un comentario.Falishia S. | First Impressions
El cliente no dejó un comentario.linda g. | Overall Experience
El cliente no dejó un comentario.Peter D. | First Impressions
The wait time for service inside the store is terrible. The process takes entirely too long - I believe the problem is exacerbated by a cumbersome computer program. Yesterday, there was only one person behind the counter which doesn't help matters either. Overall, the facility is clean but there is a problem area at the rear north entrance. The downspout discharges right into the area for loading and unloading making things messy on a regular day and treacherous during the winter.sherry p. | Overall Experience
El cliente no dejó un comentario.Guy H. | Overall Experience
The staff are always friendly and easy to work with. They make sure you have everything you need. We've used Brant Pike U Haul several times in the last few years and always have an excellent experience!!!DICK M. | Overall Experience
Wouldnt recommend to someone i hated. No willingness to fix their own mistakes. Places blame on customer and managers attitude was less than pleasant i will not be using uhauls services again this experience was absolutely ridiculous. Learn how to speak to customers and learn how to fix the problems that your employees caused.Alexis g. | Overall Experience
El cliente no dejó un comentario.Deanndrea L. | Online Move In
El cliente no dejó un comentario.Takoya P. | Overall Experience
Excellent facility. Easy to get in and out of and staff were fantastic!Cathy W. | Overall Experience
El cliente no dejó un comentario.Jearlene M. | Online Move In
El cliente no dejó un comentario.Dorothy A. | Overall Experience
El cliente no dejó un comentario.Tiana F. | Overall Experience
El cliente no dejó un comentario.Denee J. | Online Move In
El cliente no dejó un comentario.greg j. | Overall Experience
El cliente no dejó un comentario.Wendy S. | Overall Experience
There was a dead mouse in the hallway but other than that a very convenient and safe experience.KRISTA S. | Online Move In
El cliente no dejó un comentario.Patricia M. | First Impressions
El cliente no dejó un comentario.Seth B. | First Impressions
Samantha Hall, gave excellent customer service and answered all my questions and help solve an issue I was looking for solution. She went over and above by offering me a great solution to move my items for Columbus to the storage on Riverside. I really are her expertise and welcoming attitude.John L. | First Impressions
El cliente no dejó un comentario.Jason R. | Overall Experience
El cliente no dejó un comentario.sonseeahray c. | Overall Experience
U-haul is excellent and very busy. But everything went smoothly.lisa s. | Overall Experience
When they first opened up a storage facility in Huber Heights, I reserved a storage locker then, and have been impressed at how Samantha has run this facility!scott f. | First Impressions
El cliente no dejó un comentario.Joe L. | Overall Experience
I was there 3 years with no added benefits, but my storage fee went up every year. Otherwise it was a good experience and the staff was always helpful and friendly.melissa w. | Overall Experience
You guys are very professional veryhelpful employees always keep up the excellent job . Take care God bless and stay safe .Anita P. | Overall Experience
El cliente no dejó un comentario.Bryan B. | Overall Experience
El cliente no dejó un comentario.Alfredo J. | Overall Experience
El cliente no dejó un comentario.Katheleen C. | Overall Experience
I was told at time of rental that once the contract was closed a refund would be issued at a prorated rate for time not used. That's why I moved from my previous storage unit to UHaul. I have been a customer for 3 years. I made my payment on the 23rd and moved out on the 26th and was told sorry no can do. Total of 3 days used. I will never rent or refer anyone to rent from uhaul again as we were lied to. I would like someone for corporate to contact me with regards to this issue at 937-409-3587Kristen V. | Overall Experience
El cliente no dejó un comentario.Brandi S. | Overall Experience
El cliente no dejó un comentario.lawyanna m. | Overall Experience
I have never used a storage facility before. I can only compare and contrast to other facilities that I have seen by assisting friends and associates to move their belongings. I would say that this facility appears to be Average to Above Average. Time will tell the truth.VAUGHN R. | First Impressions
Everyone was friendly. I will return.Kash B. | Overall Experience
El cliente no dejó un comentario.Joe L. | First Impressions
El cliente no dejó un comentario.Douglas H. | Online Move In
Everything was good. Liked the carts that could be used. Would be good to have a cart that you could put mattresses and box springs in. I as very nice you had a place where things could be donatedCathy W. | First Impressions
Liza and Samantha took care of me.They were both very friendly and courteous! I will recommend U Haul to any friends and family looking for storage units.patricia h. | First Impressions
El cliente no dejó un comentario.Vicki S. | Overall Experience
El cliente no dejó un comentario.Bryan B. | First Impressions
El cliente no dejó un comentario.Maria I. | Overall Experience
The UHaul rep was very helpful, Knowledgeable, and kind. He explained everything and even offered to walk us to our storage area. Outstanding customer experience!Mark W. | First Impressions
El cliente no dejó un comentario.MICHAEL G. | Overall Experience
Friendly and helpful staff, worked efficiently to accommodate my needs. The facility is clean and well-maintained.MICHAEL G. | First Impressions
El cliente no dejó un comentario.nicole m. | Overall Experience
El cliente no dejó un comentario.Casey C. | Overall Experience
So we went in and just double checked to make sure everything was ready before we went to the unit. Plus i didn't know where it was so i needed directions since the online map was broken. Scott was really nice and very helpful. He showed us the demo unit to make sure i got the right one and even walked us to the unit and showed us how to get in and what to do after hours, which wasn't in the instructions online. He also made sure we had a lock because there wasn't one in the unit and he got us a swipe card and made sure it worked for us.Morgynn V. | Online Move In
Outstandingjoedy b. | Overall Experience
Overall Great Company and Friendly staff at this location!Jamie J. | Overall Experience
El cliente no dejó un comentario.Renea S. | Overall Experience
El cliente no dejó un comentario.Anthony A. | Overall Experience
El cliente no dejó un comentario.Daniel C. | First Impressions
The counter person wasn't very friendly, but the actual storage unit is much better than I had expected.Janine M. | First Impressions
The customer service clerk, Brianna, was very efficient, friendly and checked us out with ease. The storage facility is awesome, clean and very easy to navigate. I would recommend this facilty highly.Rachelle M. | First Impressions
Great service. Clean!! Thank you!Lisa W. | Overall Experience
Staff were very helpful and informative!kathy m. | Overall Experience
I would recommend this facility!! I was more than satisfied with my experience!!robin d. | Overall Experience
I was overcharged, instead of $60 I paid $90 and when I called them to tell them? Oh, we will tell our supervisor and get this fixed. Never happened. More than 1 person needs to be there tooAmy M. | Overall Experience
My alarm would go off every time I would enter my storage locker. Say had a problem giving me my free monthly storage which means I had to travel from Springfield Ohio to Hubert heights 3 times.Ricky H. | Overall Experience
Items covered in bird poop and dirt on it every time I visited (very gross). I emailed a 'samantha hull' multiple times about it, w/ no replies. The price was raised, and so that was it for me.Denee J. | Overall Experience
Good location, easy access.Tony K. | Overall Experience
The staff was wonderfulDavid M. | Overall Experience
clean place...could live there...just kidding very courteous and knowledgeable. It is a spotless and very well maintained facility.Michael D. | First Impressions
The truck that I was assigned had really bad steering issues. Other than that the staff was a great help with all my needsDean S. | First Impressions
Had a good experience here, I just couldn't afford the price any longer so I had to move to a different facility.Elizabeth M. | Overall Experience
N/CJeremy g. | Overall Experience
Great serviceKeenan B. | Overall Experience
This U-Haul facility was great. Very clean and easy access. The employee were extremely helpful. Would use this facility again.Nancy C. | Overall Experience
The staff was very helpful, facility clean and well maintained I would definitely go back when needed.Stacey T. | Overall Experience
Made a reservation for a storage unit on July 18 or 19 for the 22nd. Came in on the 22nd and computers were down so I couldn't get my unit. Came back on the 23rd 2 same thing,.couldn't get my unit.ronald s. | First Impressions
Schedule a truck pickup and no reservation . Then when went to drop my I couldn't unload because they lied and had the storage locked and now I have to pay my movers 290 move to come back today .Chris B. | First Impressions
Storage unit had leak in ceiling which got my unit wet along with created black mold in my storage unit. Cannot get a manager to call me back about this. Poor communication within this store.Dustin F. | Overall Experience
Provided excellent service when renting the storage locker and answered all my questions after rental. Would recommend renting at this location.William F. | Overall Experience
Everything was goodJoel H. | First Impressions
Thanks for your Support.Ethel C. | First Impressions
Excellent experience, very helpfulShabree R. | First Impressions
Very clean, very secure, nice people, fair price. It's nice to have carts for muse, and the cleanest restrooms I've ever seen.Maria I. | First Impressions
The staff was wonderful and helpful. The only thing that was frustrating was u-haul's insurance policy; I don't want, nor need insurance on my items. I don't store my valuables away from me.Denee J. | First Impressions
The gentleman was very helpful and very friendly. I didn't feel intimidated like I did at the other storage place I was recently at. Keep employees like him always employed with you. He was AWESOME!!!cheyenne i. | First Impressions
very polite young man and very helpfulDonna G. | First Impressions
Pleasant experience. Staff is very nice and helpful.Sandra E. | First Impressions
The people there are so welcomeing that they make you feel like family. I wish all store's had your employees.Diane R. | First Impressions
Outstanding service people in huber heightsStephanie B. | First Impressions
excellent service and made the process very comfortableWilliam F. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!