Customer Reviews for U-Haul Moving & Storage of Huber Heights

3,343 comentarios

6550-6660 Brandt Pike   Huber Heights, OH 45424
(North of Chambersburg Rd)

(937) 204-1602

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(937) 204-1602

6550-6660 Brandt Pike
Huber Heights, OH 45424
(North of Chambersburg Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Let me know when I'm checking in that a text will be comming to me before I drive off. Notifications were set to silent. By the time i noticed the link had expired. I took video on my phone of the walk around I performed, along with pic of mileage anf fuel level. Would appreciate a call from corporate office.

Vance V. 
Clasificación:
4.0

The general manager gave excellent customer service! My unit was coming due however I needed two extra days till I was moving. I offered to pro rate the days but she she allowed me the extra days without paying a full months rent as well as did not charge for the two days. I was very grateful. I wish I could remember her name but GREAT customer service

Mary Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaShe M.  |  Overall Experience 
Clasificación:
5.0

More stock

Gilberto B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor N. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan N. 
Clasificación:
5.0

Good thank you

Dipak S. 
Clasificación:
5.0

Both employees were super nice knowledgeable and helpful

Cynthia C. 
Clasificación:
5.0

Pleased with service provided, no ideas on how service could be improved.

Wilbur S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
1.0

Originally ordered a 17 foot then they changed me to a 20 foot then when I got there they said the 20th it was in the way back they just talked to the guy on the phone that was returning it then after 45 minutes of waiting they ended up giving me a 26 foot which was worse on gas Millage and way harder to drive, also my original quote was around 150 with an estimated 90 miles used and I used 97 miles and somehow my payment was $210 not sure how I got an extra $60 added! Overall a terrible experience!

Cayden T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Drivers side was "sticky". Roger Rabbit was a great customer service representative.

Dorothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Erika L. 
Clasificación:
5.0

Jeremy is a very nice guy!!

jerri b.  |  Overall Experience 
Clasificación:
5.0

The amount of gas wasn't what was indicated on the form we received. I am not media savvy and didn't have the time to fill out the on line form to dispute the amount of gas. I don't think I was charged for it anyway. It was a good day of moving because of the use of the uhaul truck!

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex A. 
Clasificación:
2.0

The mobile pick up isn't really mobile. They don't tell you you need a secondary verification person till you are picking up. Then once you make it through the mobile portion you still have go inside the store to pick up the keys...what's the point of mobile pick up if I still have to go inside and wait in line while employees sit around with multiple trucks waiting to be checked. This whole experience was a mess.

Jon F. 
Clasificación:
5.0

Very quick. Emailed me my receipt

Michael K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARMEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred B. 
Clasificación:
5.0

The man that helped me was absolutely Great 😊

JAMI B. 
Clasificación:
4.0

El cliente no dejó un comentario.

courtland K. 
Clasificación:
5.0

Dropping off the truck was simple and made life easier for me!

Adair R. 
Clasificación:
5.0

Service was amazing!

Jennifer W. 
Clasificación:
4.0

The customer rep was preoccupied with her cell phone when I dropped the truck off. It took her about 20 minutes to check me out because I requested a hard copy receipt. Note, there was only one other customer at the store. An additional charge was added to my bill after I turned in vehicle. However, there was more gas when I returned the vehicle and the back was clean and free of trash.

Brian T. 
Clasificación:
5.0

The place is excellent but the general manager has an attitude and she is not polite at all. Rather than that and other male members are courteous and helpful.

malik L. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrew E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen B. 
Clasificación:
5.0

Friendly and helpful staff!

Jeffrey Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven M. 
Clasificación:
3.0

Your equipment was not DOT legal

Cayce K. 
Clasificación:
5.0

More of a comment to the next customer. When renting the trailers, make sure you check the tie down straps during your trip. With the bouncing of vehicle an trailer, the straps may work loose.

Dean H. 
Clasificación:
3.0

The only complaint I have is towards the person who was working on the day we rented the uhaul. She was not helpful whatsoever and she had a nasty attitude. Very rude and unprofessional.

Donald B. 
Clasificación:
5.0

The dat started off with some trouble a customer was late bringing the truck I order the day before but despite the set back the manger Liza and one of the employees Nate who had excellent attitudes and were pleasant the experience wasn't bad at all then for Trouble ms Liza found me another truck to use

Zachary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
3.0

I didn't find out about the "gas scam" until it was too late. The associate only mentioned that level needed to be at 1/4 tank or gas would be charged at $5.50/gal. Nothing about a $30 surcharge. (I know it's in the fine print, but he didn't mention it)

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elie G. 
Clasificación:
5.0

Gracias

levi B. 
Clasificación:
5.0

Servicio al cliente de excelencia. Employees were exceptionally friendly and patient. Enjoyed my experience.

James T. 
Clasificación:
5.0

The truck was clean with the exception of the cupholder inside the truck. It was disgusting. I cleaned it out myself before I could use the truck. Your people should check everything.

DAVID B. 
Clasificación:
5.0

Grease some of your moving parts would be try helpful for future use.

AUGUST G. 
Clasificación:
5.0

El cliente no dejó un comentario.

logan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Rent more of the Ford vans. They drive so much better than the older Chevy's.

JUSTIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

Great experience all around. Easy pick up / easy return. Clean vehicle and helpful staff. No issues whatsoever, would reccomend

Hunter S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenton A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth J. 
Clasificación:
3.0

Had difficulty returning trailer after hours.

Jeremy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred C. 
Clasificación:
5.0

Somebody had smoked on the truck before us, but Samantha was very proactive and we are very happy with the way it all worked out. We've used this location before and will not hesitate to do so again. Thanks for everything!

Joseph Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maggie S. 
Clasificación:
4.0

Ok so this was not my choice pick up location. I was sent here after the trailer I reserved disappeared from the lot I reserved it at. Though the employees did not seem too concerned that one of their trailers was gone. So after a 45 minute out of my way detour I go the trailer. However now I'm running 1 hour and a half late consequently this put me behind and I had to extend my contract a day. So the staff here was nice given the situation.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jearlene M. 
Clasificación:
3.0

Van was noisy and not very clean unknown bug inside on the window? 👁👁But It truly was a blessing to have a rental place so close me & so easy to rent a vehicle from these owners and people working there were a SO kind!! I would definitely rent again from here & i would definitely recommend it too.

randy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan Y. 
Clasificación:
5.0

Everything was perfect. Have already set my next rental up for Monday. Thanks to everyone for the great service

DavidM B. 
Clasificación:
5.0

Rented the 6 x 12 enclosed trailer. Worked out perfectly for moving household items into storage!

Gregory W. 
Clasificación:
5.0

Everyone there was amazing.

Amy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith V. 
Clasificación:
5.0

El cliente no dejó un comentario.

angel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bert N. 
Clasificación:
5.0

Reserving a trailer via your 800 number was a nightmare! My pickup location request was ignored, and somebody reserved the trailer at a location that was an hour round trip from my house -- that's 2 hours round trip to pick up and drop off the trailer. Next day I canceled taht reservation and made reservation directly with my preferred location. 800 number is not helpful at all.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

Everything was great! I even got your Cargo Van back early! ¡Gracias!

Sue L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Francis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris B. 
Clasificación:
5.0

This store does amazing job !!!Thanks so much for all you do!

Ronald B. 
Clasificación:
5.0

Perfecto

Loan N. 
Clasificación:
5.0

Passenger side door pocket full of trash, drink cup, plastic bottle. Inside windshield needs cleaned. I know it's not a big deal but the survey asked! The van operated perfectly.

JON L. 
Clasificación:
1.0

If I had to put it into the greatest perspective, I would suggest the one associate in the place who knows how to run “the system” losing her mind from the transaction previous to mine, while letting everyone know her boss could come and get the keys right now (never saw a boss) and that she's the only person that ever works in the place open to close. There was another lady attempting to help, explaining how she's only been trained to clean the trucks. The system was also down for a period while we were there, which apparently had something to do with Arizona. I will say for the main lady I dealt with when I returned the trailer, she was in a much better mood and apologized for earlier, I assume attempting to grasp at any chance that I would ever re-enter this establishment.

Jason J. 
Clasificación:
5.0

Upon my trip to rent storage the system to the store operations had shut down and Ms.Candace had to enter it manually I am very grateful that she went above and beyond to make sure I got storage thank you.

Deborah A. 
Clasificación:
5.0

Customer service was great!

Taylor W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
5.0

Good customer service

Suresh K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica T. 
Clasificación:
5.0

Easiest drop off ever, great job!

John H. 
Clasificación:
4.0

This is by far your best location in greater Dayton. "Roger Rabbit" took great care of me. Would have rated 5 stars, but drop off took forever. I'll be back!

William S. 
Clasificación:
4.0

The truck did not have cruise control. I drove 500 miles with no cruise control. I am not sure why u-haul would have vehicles without this basic provision.

James E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

Nothing. Fast and easy to drop off the truck.

vince F. 
Clasificación:
5.0

The location of the actual vehicle is hard to find and left us wondering around the lot in the rain. It would be nice to have the rented vehicles for the day in a certain area.

Chris P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colleen S. 
Clasificación:
5.0

I was sent a link to my phone about updating if my gas were incorrect. I was told I could only use the link if there was an issue. Unfortunately I do not have unlimited data on my phone and would not have been able to make any corrections. I was told this was the only way it could be corrected. Personally I think this is bad business, because not everyone has a smart phone or unlimited data. Otherwise my experience was positive.

Terri P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremy C. 
Clasificación:
5.0

Great service

Patrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony K.  |  Overall Experience 
Clasificación:
2.0

The process of opening a business "corporate" account is not worth the hassle! they have conflicting pricing that I mentioned and they would not honor the price that is posted. because the signage have not came in yet for them to replace the pricing. the headache I went through to register for a business account again is not worth it! I spent time on the phone for them to have spelled my business name wrong and then I had to spend the same amount of time in person for them to correct what was entered. And I still had to use my personal information instead of the business account I created. I went into the space and a huge rat trap sat in the middle of the floor now I question will my business inventory be safe in this location, Should I be worried about rat dropping and damaged boxes. I'm giving this 3 months instead of 12 months.

Fast and Neat s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

lauren m.  |  First Impressions 
Clasificación:
5.0

Things were messed up with my reservation over the phone at the call center but Samantha and roger (rabbit) went above and beyond what I expected. I was highly impressed with everything they did to not only fix things for me but also to ease some of the stress I was under. Talk about great customer service and truly caring about each person that walks through their doors!!! I e never had a good experience with uhaul and dreaded using them again but Samantha and Roger changed my opinion. Thank you to both of them for all they did for me and my kids

Benita B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL B.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff and clean facility

Anthony S.  |  Overall Experience 
Clasificación:
3.0

Young lady was not very friendly and gave bad entry directions. Also the lock from previous renter was left on unit and I had to get another associate to help. She told me the lock would be inside the unit. Gentlemen who helped was nice; however he was complaining about other associates out loud!!

Mary Y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Amber H.  |  First Impressions 
Clasificación:
5.0

The staff were so nice to me. Excellent score for them!!

Pamela M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl G.  |  First Impressions 
Clasificación:
3.0

Nice people in the office. The only thing I didn't like was how the price was raised a considerable amount since I reserved the unit, and was never notified of this price change.

Denee J.  |  First Impressions 
Clasificación:
5.0

Everyone was very nice,and Patient. Will definitely come back and Highly recommend future Customer to support their Business.

Tara B.  |  Online Move In 
Clasificación:
5.0

Extraordinario servicio al cliente

MARCHELL M.  |  Overall Experience 
Clasificación:
1.0

The staff at the counter was helpful. The GM was unreasonable and has poor customer service. The back doors and passcode are not working and have not been repaired.

david p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gina R.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

donna g.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gilbert E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

katherine m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan T.  |  Overall Experience 
Clasificación:
4.0

Charging for extra hours access is greedy

Daniel T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kristina v.  |  Overall Experience 
Clasificación:
5.0

I should have received a refund for the unused that was paid in advance. Surely it's not going to break your company that would be good customer service the fair thing to do. Seeing that I broke my arm and I've been off work and could really use the extra money.

Margaret A.  |  Overall Experience 
Clasificación:
5.0

Good service

Sarah H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanetta B.  |  Overall Experience 
Clasificación:
4.0

I couldn't clear out my storage unit in early 2020 because of COVID-19 and I had to cancel my flight to the USA. Now, with the COVID variant, in 2021, I still had to delay my flight to the USA. Unfortunately, the rates had increased a fair amount during this period so I was not too pleased. You might have thought about special cases, such as internationals, like myself, especially 60 plus in age, unable to travel to collect belongings, with difficulties getting vaccinated, during the world- wide pandemic. Other than this, the experience was good.

Monica R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tazia F.  |  Overall Experience 
Clasificación:
5.0

The cashier and manager was very friendly and got us in and out quickly

randolf g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan S.  |  Overall Experience 
Clasificación:
4.0

Facility was great, staff was Awsome even while dealing with some administrative issues. I would highly recommend this facility.

Raymond D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Branden P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F.  |  First Impressions 
Clasificación:
3.0

Normal service

Lindsi T.  |  First Impressions 
Clasificación:
5.0

Excellent and speedy response to an inquiry after my spouse said he had closed out the account. Great service, great personality. Thanks again.

Tamara A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robert f.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and very helpful and I would recommend using the Brandt Pike office any time

Shelly S.  |  First Impressions 
Clasificación:
5.0

Nice, clean facility. A tall, thin gentleman with a beard help me. He was accommodating and okey. He was also working his butt off. Maybe a raise is in order for him. I think his name is Dennis

Amy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Misty D.  |  First Impressions 
Clasificación:
5.0

Samantha and her team on Brandt Pike are the best! I use them for propane, boxes and accessories. I will be back for a storage unit with them soon.

mike c.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and helpful. I had to switch my reservation to a bigger unit and it went quickly. Also rented a van, the online pickup and drop off was very easy and quick. I would definitely recommend to anyone.

Michelle H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy F.  |  Overall Experience 
Clasificación:
5.0

the staff is exceptional I would like to say they were really nice and help me out and show me everything it was really a good experience thank you.

tara k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Johna L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carlese b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana R.  |  Online Move In 
Clasificación:
1.0

I didn't actually get to rent a unit . The website was not working properly for me to actually complete the set up. I got to the store and there was something wrong with i don't know what to where they could only register through mobile and that was was down 路‍♀️Maybe it had something to do with the storm idk. But I didn't get a unit here and the guys were awesome ALLLL of them類

TAKIA H.  |  Online Move In 
Clasificación:
5.0

Clean safe place to store

Margaret A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

phil a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRYANT Z.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

raven h.  |  Overall Experience 
Clasificación:
5.0

Staff and Management are great!

Jasmine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Falishia S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter D.  |  First Impressions 
Clasificación:
3.0

The wait time for service inside the store is terrible. The process takes entirely too long - I believe the problem is exacerbated by a cumbersome computer program. Yesterday, there was only one person behind the counter which doesn't help matters either. Overall, the facility is clean but there is a problem area at the rear north entrance. The downspout discharges right into the area for loading and unloading making things messy on a regular day and treacherous during the winter.

sherry p.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Guy H.  |  Overall Experience 
Clasificación:
5.0

The staff are always friendly and easy to work with. They make sure you have everything you need. We've used Brant Pike U Haul several times in the last few years and always have an excellent experience!!!

DICK M.  |  Overall Experience 
Clasificación:
2.0

Wouldnt recommend to someone i hated. No willingness to fix their own mistakes. Places blame on customer and managers attitude was less than pleasant i will not be using uhauls services again this experience was absolutely ridiculous. Learn how to speak to customers and learn how to fix the problems that your employees caused.

Alexis g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanndrea L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Takoya P.  |  Overall Experience 
Clasificación:
5.0

Excellent facility. Easy to get in and out of and staff were fantastic!

Cathy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jearlene M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiana F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Denee J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

greg j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wendy S.  |  Overall Experience 
Clasificación:
5.0

There was a dead mouse in the hallway but other than that a very convenient and safe experience.

KRISTA S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth B.  |  First Impressions 
Clasificación:
5.0

Samantha Hall, gave excellent customer service and answered all my questions and help solve an issue I was looking for solution. She went over and above by offering me a great solution to move my items for Columbus to the storage on Riverside. I really are her expertise and welcoming attitude.

John L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

sonseeahray c.  |  Overall Experience 
Clasificación:
5.0

U-haul is excellent and very busy. But everything went smoothly.

lisa s.  |  Overall Experience 
Clasificación:
1.0

When they first opened up a storage facility in Huber Heights, I reserved a storage locker then, and have been impressed at how Samantha has run this facility!

scott f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L.  |  Overall Experience 
Clasificación:
4.0

I was there 3 years with no added benefits, but my storage fee went up every year. Otherwise it was a good experience and the staff was always helpful and friendly.

melissa w.  |  Overall Experience 
Clasificación:
5.0

You guys are very professional veryhelpful employees always keep up the excellent job . Take care God bless and stay safe .

Anita P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfredo J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katheleen C.  |  Overall Experience 
Clasificación:
1.0

I was told at time of rental that once the contract was closed a refund would be issued at a prorated rate for time not used. That's why I moved from my previous storage unit to UHaul. I have been a customer for 3 years. I made my payment on the 23rd and moved out on the 26th and was told sorry no can do. Total of 3 days used. I will never rent or refer anyone to rent from uhaul again as we were lied to. I would like someone for corporate to contact me with regards to this issue at 937-409-3587

Kristen V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lawyanna m.  |  Overall Experience 
Clasificación:
4.0

I have never used a storage facility before. I can only compare and contrast to other facilities that I have seen by assisting friends and associates to move their belongings. I would say that this facility appears to be Average to Above Average. Time will tell the truth.

VAUGHN R.  |  First Impressions 
Clasificación:
5.0

Everyone was friendly. I will return.

Kash B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H.  |  Online Move In 
Clasificación:
5.0

Everything was good. Liked the carts that could be used. Would be good to have a cart that you could put mattresses and box springs in. I as very nice you had a place where things could be donated

Cathy W.  |  First Impressions 
Clasificación:
4.0

Liza and Samantha took care of me.They were both very friendly and courteous! I will recommend U Haul to any friends and family looking for storage units.

patricia h.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Vicki S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria I.  |  Overall Experience 
Clasificación:
5.0

The UHaul rep was very helpful, Knowledgeable, and kind. He explained everything and even offered to walk us to our storage area. Outstanding customer experience!

Mark W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G.  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful staff, worked efficiently to accommodate my needs. The facility is clean and well-maintained.

MICHAEL G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nicole m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey C.  |  Overall Experience 
Clasificación:
5.0

So we went in and just double checked to make sure everything was ready before we went to the unit. Plus i didn't know where it was so i needed directions since the online map was broken. Scott was really nice and very helpful. He showed us the demo unit to make sure i got the right one and even walked us to the unit and showed us how to get in and what to do after hours, which wasn't in the instructions online. He also made sure we had a lock because there wasn't one in the unit and he got us a swipe card and made sure it worked for us.

Morgynn V.  |  Online Move In 
Clasificación:
5.0

Outstanding

joedy b.  |  Overall Experience 
Clasificación:
5.0

Overall Great Company and Friendly staff at this location!

Jamie J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Renea S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Anthony A.  |  Overall Experience 
Clasificación: