Comentarios del cliente para U-Haul Moving & Storage of Homefield

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Homefield

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anthony v. en

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El cliente no dejó un comentario.

Lee F. en

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Great experience!

Robert M. en

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El cliente no dejó un comentario.

George B. en

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El cliente no dejó un comentario.

louis p. en

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El cliente no dejó un comentario.

Justin S. en

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You’re services and quite deceiving and will never use uhaul again.

arcadio i. en

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El cliente no dejó un comentario.

Joseph R. en

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Very nice staff. In and out quickly.

MILTON S. en

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Thus particular staff that was there on Friday 5 July about maybe 12 pm, my fault for not writing his name, was extraordinary. A person that you could joke with which created a very comfortable atmosphere. Awesome

Vivian P. en

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El cliente no dejó un comentario.

Joseph H. en

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El cliente no dejó un comentario.

cristina t. en

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Although this was just my drop off location and not the location for my free storage unit, (smh) your representatives tried their best to help me

kendra t. en

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El cliente no dejó un comentario.

Spiro G. en

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El cliente no dejó un comentario.

Marianna G. en

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This facility was not secure and did not require any access card to enter. The door always opened and when it was brought to the managers attention more than once unfortunately she did not resolve it.

lex b. en

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this location lacks decent customer service, employees seem to be doing the bare minimum. however this location also seems understaffed which would interfere with the quality customer service over time.

Anita M. en

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El cliente no dejó un comentario.

Everett K. en

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El cliente no dejó un comentario.

Christopher M. en

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El cliente no dejó un comentario.

Steven L. en

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El cliente no dejó un comentario.

RAFAEL B G. en

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El cliente no dejó un comentario.

carlos b. en

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Excellent! The staff is amazingly wonderful.

Carmen S. en

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El cliente no dejó un comentario.

KWAKAU A. en

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El cliente no dejó un comentario.

Douglis P. en

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first location was staffed by incompetents who ultimately cost me $200 second location was staffed by arrogant, insensitive staff I will never go back and won't recommend using U haul

Frank M. en

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Furniture pads and dolly charged but not supplied. Had to call twice for refund and still have not been paid back.

Fernando C. en

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The one that I rent don't have air conditioning

Victor A. en

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El cliente no dejó un comentario.

Nirav P. en

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El cliente no dejó un comentario.

Kathryn P. en

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El cliente no dejó un comentario.

Mani A. en

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El cliente no dejó un comentario.

Paul H. en

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El cliente no dejó un comentario.

james B. en

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The staff was helpful and pleasant.

GREG R. en

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Staff was very attentive and they knew what they were doing. Great job! I always use this location.

cynthia g. en

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There was an issue with the computer other than that everything was fine

Cecilia L. en

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El cliente no dejó un comentario.

Adnan C. en

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I accidentally left something inside the truck and called the next morning to see if I could pick it up and they had thrown it out. They have my contact info they could have at least contacted me before disposing my property. I was charged more then I should have been and had to go out of my way and take out time to go to the store and prove that I shouldn’t have been charged extra. Rip off!

Babu S. en

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The truck had 125000 plus miles on it. Brake was nkt in good condition. I didn't use the blankets in the truck but was charged for it. I had first rented a 10' truck but came back after total 10 miles to exchage with a 15', but was charged for both. Had to wait more than 30 min to puck up the truck. Understaffed facility.

Binit L. en

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El cliente no dejó un comentario.

Siwy M. en

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El cliente no dejó un comentario.

Joseph F. en

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The personnel at pick up and drop off were friendly and very courteous. U-haul can be proud to claim these folks.

Peter D. en

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El cliente no dejó un comentario.

KENNETH P. en

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El cliente no dejó un comentario.

Samora C. en

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The mgr was welcoming, helpful and extremely customer service oriented. I could not be happier and will recommend this location highly!

brian m. en

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We were charged for a hand truck that we did not use.

CHANEL R. en

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El cliente no dejó un comentario.

yvette s. en

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Excellent

Yvette S. en

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El cliente no dejó un comentario.

Stephen P. en

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Excellent service

gerard l. en

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El cliente no dejó un comentario.

George R. en

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El cliente no dejó un comentario.

Diane W. en

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The clerk was very nice and courteous. Explained things really well. However, I was told the gas tank would be 3/4 full and I had to return it with the tank 3/4 full. As I turned out of the parking lot I noticed it was just slightly over half full. Unfortunately, I was on a time constraint and didn't have time to go back in to complain so I ended up giving you guys a quarter tank extra when I returned it. You should probably actually check that when the trucks are returned.

Carlos M. en

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El cliente no dejó un comentario.

chris v. en

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El cliente no dejó un comentario.

Dale B. en

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I used the U-Haul truck share and had several difficulties obtaining a key because the instructions provided an incorrect 3 digit password. It took 40 minutes to obtain the correct code. Another problem was that I ordered a furniture dolly but it was not inside the vehicle. I had to come back the following day to pick it up. Everything else about the location was excellent… The manager deducted the cost of the dolly from my bill as compensation for having to return the next morning. I found the employees and the cleanliness to be superb.

karen m. en

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Renting the UHAUL to move bedroom furniture went really well. The staff were very helpful and I really appreciate it.

THOMAS E. K. en

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El cliente no dejó un comentario.

LAWRENCE B. en

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El cliente no dejó un comentario.

Sergio M. en

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Good

Hennadii L. en

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El cliente no dejó un comentario.

john c. en

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yes I rent there if I had 2 again , mangers very nice

Edna S. en

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For the last 13 years I've been renting moving trucks and I never knew that you had storage place. I also had recommended my family of the excellent treatment I had received. Thank you.

Regan C. en

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Wait time in line was 1 hour. This location needs more than one person at the counter on the weekends. The employee on duty worked hard and was pleasant and helpful but the wait time was unacceptable.

Justin A. en

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El cliente no dejó un comentario.

TERRI A. en

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El cliente no dejó un comentario.

Frank M. en

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Great SERVICE

Xiaobin L. en

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El cliente no dejó un comentario.

Samuel H. en

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I had reserved a 5x8 trailer 3 weeks in advance allowing ample time to move a trailer at one location to another. However, due to the employees not caring or the negligence of the corporation of U-Haul, nothing was done. When time for my pick up arrived, no trailer in my area was available, instead a larger trailer (one of which that my vehicle would not be able to tow with additional weight) was offered. The reason for this long winded explanation of my pick up situation, is that U-Haul had plenty of opportunity to ensure my reservation would be complete in 3 WEEKS, yet lazy chose not to.

Bianca M. en

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Gentlemen at the counter were knowledgeable and courteous.

Hylton P. en

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El cliente no dejó un comentario.

RONAR O. en

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El cliente no dejó un comentario.

william c. en

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El cliente no dejó un comentario.

Alina C. en

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Skip

Lyle A. en

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El cliente no dejó un comentario.

Ronald R. en

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El cliente no dejó un comentario.

clara r. en

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El cliente no dejó un comentario.

Monique W. en

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El cliente no dejó un comentario.

Jamal T. en

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El cliente no dejó un comentario.

Patricia C. en

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Very friendly and helpful customer service. They made it very easy.

TAMARA R. en

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El cliente no dejó un comentario.

Kevin F. en

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This was a one way rental. They were professionals and handled the return without any qualms.

Francisco J. en

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El cliente no dejó un comentario.

SANFORD F. en

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We were renters for 30 years! We were grateful that our unit was kept safe and dry. Many thanks.

SIDNEY W P. en

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The service was great

Deisy C. en

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Excelente servece and combined location. Thanks

WILLIAM C. en

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Attendant was very helpful and informative.

kevin P. en

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Nice and friendly staff

JOSEPH Z. en

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had no problems

CATARINA D. en

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Staff wasn't very helpful when I needed to upgrade to bigger storage, I had to take my business else where.

David U. en

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Pleased with my experience. Thank you.

RODGEIVE W. en

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It's a very convient location to use and the 24/7 gate key works great for those who is never around to get in the unit during business regular hours.

judith h. en

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Cool staff. I dont like the storage units that are overhead. Seems dangerous and you guys avertise the storage prices for those and not the ground level ones.

thadeous k. en

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The staff here are friendly, courteous, and helpful. I rented two trucks and a storage room and everything with the pickup and return was smooth and efficient. It was a pleasure working with them.

erik g. en

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thank you

David V. en

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I dont have much to say

JOANNA R. en

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Had a space for two years. No complaints.

Zach M. en

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4/5 for the facility - clean, helpful friendly staff. 1/5 for check in process. Website didn't work, call center was rude and unhelpful and wrong about skipping the desk.

JIM C. en

Grado:

Excellent staff. They were very helpful and professional throughout the process.

Milagros L. en

Grado:

Thanks 🙏 a lot - especially to ANGEL 👼 HE IS SO UNDERSTANDING - i surely recommend very highly YOUR COMPANY ,. Thanks 🙏 again GOD BLESS