Customer Reviews for U-Haul Moving & Storage of Holbrook

3,532 comentarios

1110 Lincoln Ave   Holbrook, NY 11741
(1/2 mile North of Sunrise Hwy)

(631) 589-6655

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(631) 589-6655

1110 Lincoln Ave
Holbrook, NY 11741
(1/2 mile North of Sunrise Hwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 6:30 a. m. - 8 p. m.
  • Dom.: 8 a. m. - 6 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Every aspect of the rental went well. Thank you to Dustin for checking our car for trailer compatibility and hooking it on. Both the guys I dealt with were polite and accommodating.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

No improvement necessary. Had a great experience, employees at pickup and drop off were great !

James D. 
Clasificación:
1.0

The employee shouldn't complain about a customer walking in right before closing time. He also shouldn't complain about how bad a mood he's in. He made the encounter very uncomfortable

Fausto R. 
Clasificación:
5.0

The whole experience from start to finish could not have been better, Chris checked me out on Monday morning and in Thursday morning like a pro.

Peter R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEEROBERT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
3.0

Unable to make the return over the phone, had to leave trailer and call next morning to make sure everything was fine

Wilmer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse F. 
Clasificación:
5.0

Excelente

Doreen R. 
Clasificación:
1.0

NO ISSUE with location. Online system would not let me complete transaction through phone. Caused delay having to go inside, wait on line, etc. Will not use again (however employees were nice).

Christopher C. 
Clasificación:
3.0

i can't understand why you wouldn't have a business division or corporate account division. I've been using the Holbrook NY location for many years on a regular basis for my business and I'm treated as a one-off customer. Friday's up charges shouldn't be for frequent business users. In fact, frequent business users should get a discount for repeat business. If i find another suitable truck rental, i would never rent from U-Haul!! i doubt this comment will spark any interest in improving customer relations. If so, Anthony Williams - Eastern Business Solutions - 631-567-8111

Anthony W. 
Clasificación:
5.0

The gentleman that checked me in was efficient, polite, and answered all of my questions

Jessie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLASMICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
3.0

Have equipment there when it Reserved for a specific time. Once our trailer arrived about 20 minutes to a half hour late and it was full of dirt when we got to do a site where we wanted to put some furniture in it need to clean equipment and have it there on time

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jean A. 
Clasificación:
5.0

Everyone was great and very accommodating.

Kelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY R. 
Clasificación:
4.0

Friendlier Staff it seemed like I was bothering him

ROBERT L. 
Clasificación:
5.0

Awesome experience every time!

Cyrus M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy M. 
Clasificación:
4.0

Clerk at check out -- a young man -- was bored, monotonous and seemed annoyed. Clerk at check -- an older woman -- in was very friendly, funny and warm.

Barbara K. 
Clasificación:
5.0

I'm always satisfied with your service I have never been disappointed

PETERMICHAEL S. 
Clasificación:
3.0

They charged me extra because I brought it back early after that where closed don't think that was right !!!!

Vincent Z. 
Clasificación:
5.0

Good customer service

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent L. 
Clasificación:
5.0

great service, fantastic

James C. 
Clasificación:
5.0

nothing needed to improve. Everything was perfect.

michael H. 
Clasificación:
5.0

Other than giving out rentals for free, my experience was flawless. Professional operation from start to finish. Gracias.

grant H. 
Clasificación:
2.0

Truck had dents everywhere paint peeling off no pull out ramp installed like other U-haul trucks I have rented at other locations there where other trucks same size available in better shape I brought it to the of the front clerk and he blew me off didn't take the time to come out and look at what he rented to us .

willam E. 
Clasificación:
5.0

The moving help are scammers the damaged one car carrier and never filed a police report or called Uhaul and gave it to the port authority. After causing thousands of admired damages then to try to. Make up the losses sent me a bill for three time my flat rate and I have a text asking me to cancel with Uhaul and pay him directly so he does not pay Uhaul . He does not have any insurance or pay his workers as employees.I would lite to report eternity movers as scammers. I have been using Uhaul my entire life and all of my family and we never made a claim or even asked for a discount. I would like to speak to whoever has authority to resolve this matter. Thanks Louis Demetro

Louis D. 
Clasificación:
5.0

None, have used this location for years. Equipment is ready to go and staff is friendly and helpful.

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMFRANCIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
3.0

Brooklyn location has a lack of communication

CHRISTINA D. 
Clasificación:
1.0

i drove down the block with my car on it 2 hours after i got the trailer And had two blow out was told i had to wait 1.5 hours on the side of the road for roadside service so i returned the trailer because i couldn't use it and wasn't waiting an hour and a half at 10:30 pm the night b4 i got on a drive with. trailer …….. very very disappointed!!

george S. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

I would highly recommend this uhaul location.

Thomas S.  |  Overall Experience 
Clasificación:
2.0

A more inviting costumer service

JACKQUELINE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

costanzo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

great customer service and staff

TIM L. 
Clasificación:
5.0

The gentlemen we dealt with were very friendly and efficient. I always rent from them, and will continue to recommend them.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yair B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNR S C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve G. 
Clasificación:
3.0

El cliente no dejó un comentario.

anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELGREGORY W. 
Clasificación:
5.0

For us the service was excellent.The cargo and the utility trailer rented was clean and work great for our needs and the shop was located in a great location also the workers was very knowledgeable as well.I would highly recommend Holbrook NY site to all and keep doing whatever your staff are doing to make our experience memorable thank you.

NORBERTD J. 
Clasificación:
4.0

I brought the truck back with more gas than was in it when I picked it up. I was told to leave the truck and they would email a receipt. Upon receiving the receipt I noticed they charged me for 2 gallons of gas. When I called they said they cannot do anything. That's just poor business. I think from now on I will be using budget or Ryder truck rental.

LEONARDTHOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMASA M. 
Clasificación:
5.0

Everything went smoothly!

WAYNECURTISS B. 
Clasificación:
5.0

Love Love the employees at UHAUL Holbrook on Lincoln Avenue. They are friendly, helpful, and they remember their customers. I have rented trucks from UHAUL for many years at different sites, and everyone was always kind. But UHAUL Holbrook is a One Stop Shopping store. They shelves and wall are full with so many supplies. UHAUL Holbrook is the place to go to!!!!

Chavonne N. 
Clasificación:
5.0

I couldn't return trailer thru phone.

EDWINN III V. 
Clasificación:
5.0

Everyone at U-Haul Lincoln was so very, very nice. I will always always rent from this location. This is a real U-Haul location. You can find so many supplies for your rental. Maybe you don't need to rent, that's okay. You can find supplies for your trucks or SUVs. It's a great place. I forgot to mention they also have storage units, too. WOW!!!! Go check them out.

Chavonne N. 
Clasificación:
5.0

Newer equipment

DOMINICK R. 
Clasificación:
2.0

having staff and phone operators more understanding

ROCKY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASSTEVEN F. 
Clasificación:
5.0

Mike was courteous and made things easy. A+ Customer Service!

DONNF L S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMFRANCIS L. 
Clasificación:
5.0

Employee was extremely polite and helpful

JOHNM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Seth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHJ JR H. 
Clasificación:
3.0

I was over charged bc they bumped me up a day (was supposed to be a free extra day bc of weather) but was charged a new rate/more expensive although it wasn't my fault.

ELVINANGEL G. 
Clasificación:
3.0

Notify a customer when you change the pick up location. I booked at one location and when I got there they didn't have the equipment I needed.

THOMASJOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian F. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHYROBERT E. 
Clasificación:
1.0

Rep was too busy on a personal call. Changed contract without consent. Didn't even check the vehicle just drove over fast and walked back inside. Mileage was wrong.

Curtis S. 
Clasificación:
4.0

El cliente no dejó un comentario.

VITON S. 
Clasificación:
5.0

very accurate! sometimes we reserve something, we go to the location and they don't have it. So this time we were able to rent what we reserved!!

NANCY K. 
Clasificación:
4.0

El cliente no dejó un comentario.

VINCENT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHJ JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELARTHUR Z. 
Clasificación:
5.0

It was fast and easy!

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREWS D. 
Clasificación:
5.0

Nothing everything was perfect and staff was friendly. MIKE went above and beyond for us.

alyssa V. 
Clasificación:
5.0

Great customer service, vehicle was alittle older with a lot mileage but got job done.

Cesar V. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNIE M. 
Clasificación:
5.0

Everything you could hope for been there 8 yrs already

Mark K.  |  First Impressions 
Clasificación:
3.0

was not the cleanest rent what up frequently and significantly

DEBORHA E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Layla B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTISWILLIAM B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tiffany R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie F.  |  Overall Experience 
Clasificación:
5.0

All employees have been extremely professional and helpful. Chris the manager is awesome!

JAMES G.  |  Overall Experience 
Clasificación:
4.0

The previous employee called the police because he thought I stole the truck. Very embarrassing for me and the police.

TOM G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  First Impressions 
Clasificación:
5.0

Manager and staff were excellent. Always accommodating.

Alfred C.  |  Overall Experience 
Clasificación:
5.0

I never ended up needing the storage unit but the staff was very helpful every step of the way.

JOAN R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter R.  |  Overall Experience 
Clasificación:
5.0

During covid -19 pandemic, I wish they reimbursed you or wave the late fees because not a lot of people can pay on time. Other than that, I'm happy with uhaul experience they don't play games with you like any other storage place

Jason M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne c.  |  First Impressions 
Clasificación:
5.0

Quick, informative, and friendly service!

kathleen v.  |  First Impressions 
Clasificación:
5.0

I rented a storage unit for almost two years had no problem. U haul of Holbrook is great

Dana H.  |  Overall Experience 
Clasificación:
5.0

I'm not sure of the gentleman who helped me but he was excellent. He had a beard and should be recognized. Extremely helpful and knowledgeable.

Alfred C.  |  First Impressions 
Clasificación:
5.0

The Holbrook NY uhaul is a very good location Highly Recommend !

VALERIE S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

George Z.  |  Overall Experience 
Clasificación:
5.0

The folks were always friendly. Not 1 single issue.

Anthony G.  |  Overall Experience 
Clasificación:
5.0

Manager Chris was a great guy and his whole staff top notch

SCOTT N.  |  Overall Experience 
Clasificación:
5.0

Great experience. Love this facility.

ANGELLA B.  |  Overall Experience 
Clasificación:
5.0

Dave was very nice and helpful with the process

John M.  |  First Impressions 
Clasificación:
5.0

The customer service was great.

grace r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia M.  |  Overall Experience 
Clasificación:
5.0

Chris, the manager was great! Thank you.

Lori T.  |  Overall Experience 
Clasificación:
5.0

Having a large trailer I needed to maneuver for parking and ability to come and go as needed. The lot provided all my needs and I felt the trailer was in a safe place.

John C.  |  Overall Experience 
Clasificación:
3.0

Great staff and good facility. Didn't like the fact I had to waste few hours to sort out the free month for the storage because I got charged for the first month which technically should've been free.

Dharmik S.  |  Overall Experience 
Clasificación:
4.0

Great location ,friendly staff,great rates thanks for 4 years

ENRICO A.  |  Overall Experience 
Clasificación:
4.0

Helpful and friendly

Lisa K.  |  Overall Experience 
Clasificación:
3.0

Make sure you read and understand everything you are getting your self into ... This is a business, so even thought you might be going threw a stressful time. Your lose is there gain .

delia s.  |  First Impressions 
Clasificación:
5.0

i am very happy with uhaul, I would use them again for moving trucks and storage! great customer service!!!!!!

nadine o.  |  Overall Experience 
Clasificación:
5.0

Chris went above and beyond to accommodate the storage of our camper in such short notice. I would highly recommend them in the future.

Donna B.  |  First Impressions 
Clasificación:
4.0

good place, no frills, does the job.

Peter C.  |  Overall Experience 
Clasificación:
5.0

Excellent job

Thomas N. | Reservación
Clasificación:
1.0

The reservation system is decietful and costly. Made a reservation with U-Haul only to be told that the "location" for which it was made would NOT honor it. No recourse, no assistance, no honor.

phil r. | Reservación
Clasificación:
5.0

When I need to rent storage I will go to uhaul again

Genese S.  |  Overall Experience 
Clasificación:
1.0

Every rep stated the space i reserved was available. And it was not. Was disconnected several times. No need to say anything further. It will just bring back what a lousy experience it was.

Michael S. | Reservación
Clasificación:
4.0

All told it was a good experience. The location should have numbers on the walls of the storage to find them easier. Employee got lost trying to find mine. He was embarrassed as was I.

TOM G. | Reservación
Clasificación:
5.0

.

PATRICK D.  |  Overall Experience 
Clasificación:
1.0

I was given a day to pick up my UBox. I arrived, and the staff member could not drive the forklift. I went back again, and the same thing happened. Very poor management at this place. I won't be back.

Katharine P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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