Customer Reviews for U-Haul Moving & Storage of Hillwood Plaza

7323 comentarios

3741 Annex Ave   Nashville, TN 37209
(By Hillwood Plaza)

(615) 356-2550

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(615) 356-2550

3741 Annex Ave
Nashville, TN 37209
(By Hillwood Plaza)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Parking is in the Costco parking lot for customers' cars. Come to find out (from a Costco employee) I was minutes away from being towed at 9:30 pm. Customer parking needs to be worked out between this store and a friendly neighbor. Costco was very unhappy.

Patricia R. 
Clasificación:
2.0

We had to change our pickup to this location after the 1st street one did not leave our truck somewhere we could access, and the office was closed even at 8:30am. When the traffic controller updated our reservation to this one, the employee that helped us was extremely rude and lectured us on how this isn't the way we're supposed to do it and that “you can't just walk in here and expect to pick up a truck.” We ended up being charged from both locations and are now waiting for a refund. The truck was only a little over half full of gas too, which was super inconvenient as we had to go find a gas station, using extra miles and being charged for them.

CHELSEA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
2.0

El cliente no dejó un comentario.

VAFUMBA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

LIBBY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEWIS S. 
Clasificación:
3.0

Mr. Loius Harris and her co worker were vert nasty. They were also hiding their name tags. My Harris has been working with U-Hall since 2006. He needs not tolerate or encourage bad co-workers. He should know better. SHAME ON MR HARRIS AND HER CO-WORKER AT THE COUNTER.

Olugbemiga O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

The guy in the scooter interrupted me when I was dealing with a lady that I picked it up from.. he shouldn't interrupt. The younger black man that I originally rented from and turned it in was super nice.

DEBIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zbigniew S. 
Clasificación:
5.0

Here, there were so many trucks returned here we were grateful we found 1 open spot to drop it off after hours. It would be helpful if they had more space to drop the trucks.

MARK P. 
Clasificación:
1.0

I reserved online fir the Hillwood annex location in Nashville the fir 20.00 rental in a pick up truck. J got there and he said well we don't have one for 24hours so we are charging you by the hour. And that was only after I asked why I was bejng charged so much. That is all bullshit , there were like 3 on the lot. I want a refund for what I overpaid

jennifer B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amy D. 
Clasificación:
3.0

I never received a return receipt when I returned the truck several hours ago. I am going to have to stop by the store tomorrow when they are open to request a receipt be emailed to me or printed out. This is the second time I have had to go back to the store to ask fir a receipt.

Stephani H. 
Clasificación:
5.0

The Manager was very pleasant and helpful!

WILLIAM B. 
Clasificación:
3.0

The equipment rental lot is congested. Not enough space for customers to park. First trailer issued the passenger side tire was extremely worn. Second trailer inside of it had dried mud. After waiting over an hour I just took it and cleaned it at home.

SHANNON C. 
Clasificación:
5.0

The app did not allow me to upload the photos necessary to check in the equipment. I spent over ten minutes on hold with customer service trying to resolve that issue. Ultimately, I had to visit the website rather than using the app, and I was able to upload the necessary photos there. That being said, I don't believe that should reflect negatively on this particular U-Haul location! The equipment was in excellent condition, and the employees were friendly and professional.

JESSICA A. 
Clasificación:
5.0

Mr Leroy Harris is an asset to the Uhaul Company. He was very kind and professional. He is definitely a district manager candidate and should be sent to all the other uhaul locations to train them how to give excellent customer service like he does. I will definitely use that location again.

CLIFTON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Maricruz E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADISON G. 
Clasificación:
5.0

Excellent Service! Thank You! I have used them like 4 times now. Always on top of it.

KRIS M. 
Clasificación:
3.0

Could not change the price 3 times. I made my reservation on the app was told 1 price. Signed in to it at pick up price changed again. Then went in the store to complete the pick up and it changed again. Ended up paying almost double what the original price was when I made the reservation. Was suppose to be 590 ended up paying 930.

CRYSTAL C. 
Clasificación:
5.0

The lot was was well positioned and you could see the entire house inventory, all the trucks looke clean and and easy accessible. The facility was very clean and the the staff (Leroy) was nothing but a pleasure to talk to and work with. If I was to recommend UHAUL, I would absolutely tell people to go to this facility.

Robert F. 
Clasificación:
5.0

Extremely helpful staff. They knew I didn't know what to do or even ask and helped me out.

BODEN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
4.0

We had reserved two furniture dollies, but they were not there, so we had to go buy 2 of them for $25 each. We had also reserved at another location closer to where we needed, so we ended up spending way more money on mileage. However, all the workers at this location were quite friendly and helpful. I think uhaul needs to overhaul their reservation system in terms of equipment rentals though!

RICHARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
1.0

The man serving me was racist. Made me wait a long time while he prioritized a black woman who arrived after me.

MARK T. 
Clasificación:
2.0

The vehicle I had was dented up pretty bad, I was not told that I would be getting a text to review the vehicle before I left the lot. It was unclear that I was renting moving pads not buying them. I was told I would be sent a receipt via email and never received it. I had to extend my rental period and the person said he had to check and see if it was rented during that time and it was not but he proceeded to tell me he had to charge me 179.00 because he had to reschedule someone else.

Philip H. 
Clasificación:
3.0

Ninguno

mike Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
1.0

This rental was put to my account without authorization. Please put safeguards in place to prevent this happening as this could be considered fraud.

Clifford H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas O. 
Clasificación:
1.0

I scheduled and paid for the installation of a towing package online and was giving an installation date. When I went to drop off my vehicle at the appointed date and time I was told it would be at least two additional weeks before they could install my towing package. I had to pay for a truck and trailer rental to tow my car and was told that the funds would be refunded to me for the towing package in 3 to 5 business days. This is day five and I still don't have my refund. The drop off location for the truck and trailer to tow my car tells me I have to call the original location. When I called them no one answers and I go through to customer service. Then I am told that the wait time is 59 minutes to talk with someone about the status of my refund for the service I did not receive. This is the worst Uhaul experience I've ever had in over 25 years of using this company!

KRISTI C. 
Clasificación:
2.0

The process was extremely long and frustrating.

Kendall C. 
Clasificación:
5.0

Super efficient pick up and drop off.

EMILY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
4.0

Acquiring the Ready to Go Bins was a challenge as the agent claimed there was no way for him to rent them to me even though I had them reserved and there were in stock. After 30 minutes another agent was able to quickly check them out to me. The return was easy and the team was great to work with.

pamela M. 
Clasificación:
2.0

Location was understaffed so wait times were very long. Staff was rude and I spent over two hours trying to pick up something that should've been quick.

JOSHUA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

olga S. 
Clasificación:
1.0

The workers were rude and I waited for over 30 minutes in line. The dolly I needed was not available.

JESSICA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAITLIN D. 
Clasificación:
1.0

1) No space in the uhaul parking lot. Stuck on the roadway at the entrance of uhaul to wait along with 2 other trucks until they make enough space for 2 trucks, while there was another 3rd truck/customer still waiting on the roadway to get in. 2) My wife had to park at a nearby restaurant parking lot to pick me up. 3) I've returned the truck at 4pm but the uhaul app shows they only checked-out my return at 6pm. So it took them 2 hours to process my equipment return but I was okay in terms of time because my return wasn't due till the following morning. 4) I had a storage space booked over there as well, but due to the parking situation other there and no elevator, I went to a Public Storage instead (despite Uhaul would give 1st month free).

KEVIN KWET LIOON L. 
Clasificación:
3.0

It cost me $91 to rent a pickup truck and drive less than 60 miles! Will not be doing that again! Too expensive for my blood!

MICHAEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sebastian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO M. 
Clasificación:
5.0

It has been an awesome experience so far. I did everything online but an employee there explained everything and walked me to my unit. And showed me where everything was.... how to sign in where the carts were etc she was awesome! Facility was VERY clean and the bathrooms were even clean and fancy! Glad I found this place!

Pamela B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

carol N. 
Clasificación:
4.0

Good experience

JOHN J. 
Clasificación:
2.0

I reserved my truck at a location 10 minutes from my house two months ago. Then was confirmed a few days before to a location that was 45 minutes away. Had to spend 2 separate phone calls to get it to a closer location. Then when I picked up they had ZERO moving pads when I reserved several dozen.

Terry B. 
Clasificación:
3.0

El cliente no dejó un comentario.

melissa M. 
Clasificación:
1.0

Very slow and inattentive service, then the employees get mad and frustrated when you voice your dissatisfaction, very poor customer service.

Tremaine A. 
Clasificación:
3.0

El cliente no dejó un comentario.

JANA W. 
Clasificación:
4.0

Prompt service. Clean facility.

THOMAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARAH B. 
Clasificación:
5.0

Nuthin

ROBERT X. 
Clasificación:
5.0

Employees were fantastic. They answered all my questions and helped me get a larger trailer booked and made sure my car was capable of pulling it. Can't say enough positive about them (Grace was one of them).

Jonah P. 
Clasificación:
4.0

Young gentlemen that took my return did the best he could to get me out quickly. Was extremely busy when we arrived and he appeared to be the only one taking in returns. Made me much more appreciative of his help. Good stuff!

RONALD A. 
Clasificación:
3.0

Tell the renter that there is a corrugated sign in the bed of the truck before they leave the lot- it can become a traffic hazard if it flies out of the bed.

JEANNETTE R. 
Clasificación:
5.0

U-Haul app difficult to use

Andrew M. 
Clasificación:
5.0

Very easy process and Helpful, friendly staff.

ANDREW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDPAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIS W. 
Clasificación:
4.0

Make sure the truck are well maintenance

Salvador C. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
3.0

App wasn't working to take pictures but overall good experience

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nathan H. 
Clasificación:
5.0

Leroy and Verse were pleasant, professional and helpful

LUCY M.  |  Overall Experience 
Clasificación:
5.0

Great, friendly staff.

William L. 
Clasificación:
5.0

My experience was off the charts Positive!!!! Friendly and helpful representatives!!!!!

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK R. 
Clasificación:
5.0

My band rents trailers from this location regularly. They take very good care of us!

Nathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooklyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
3.0

Y'all tried to charge me twice! No no no! Also, I was charged for estimated miles before I actually drove the truck. Kinda weird! Everything was good otherwise though.

JACOB U. 
Clasificación:
2.0

I would like to have a better costumer service on this location. Gracias

MARIA P. 
Clasificación:
5.0

This was my first time using U-Haul and it was the best I started with U-Haul in my home town and Ms. Kathy was the greatest and lots of help and when I got to U-Haul in Nashville it was so easy, walked in sign papers and drove off just that easy

VANESSA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce P. 
Clasificación:
5.0

Always A+++++

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelo A. 
Clasificación:
5.0

Y'all were awesome

Harrison H. 
Clasificación:
5.0

I have used this location several times over the years. I have always received good service and good trucks. I could not be happier.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
4.0

Lots of inventory on site made it a little difficult to maneuver the parking lot.

David H. 
Clasificación:
5.0

Leroy very helpful, good man. Entire staff friendly & responsive. ðŸ'

David E. 
Clasificación:
5.0

Amazing team and hospitality! On a super-busy summer moving weekend, they had it running like a well-oiled machine. AND even called to be follow up that they were charging me for the right equipment afterwards. Thank you all so much!!

CALLAHAN W. 
Clasificación:
4.0

They were short staffed in the back office so only one man was at the register / But it was a busy day

JOHN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ted S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip B. 
Clasificación:
5.0

I can always count on this U-Haul for great service, clean cars and great availability. I'm always satisfied with the customer service and the great experience-from check out to return everyone is very nice and helpful!

TANIA M. 
Clasificación:
1.0

First let me say the manager, Leroy Hill was great. But other than that it was terrible. Your online reservation is horrible and not customer friendly. The trucks need to state the footage by what you can fit in the back. When we got there, they did not have any of the equipment that we reserved, which is the whole purpose of renting it. I overheard a lot of customers very unhappy with the online process.

PAMELA H. 
Clasificación:
5.0

Great service

OSCAR G. 
Clasificación:
5.0

Mr. Harris is the best!

Ronald R.  |  First Impressions 
Clasificación:
4.0

Perfect experience having storage here. The only problem I ever ran into was that they waxed the floors one day and didn't give notice, so I drove 30 minutes to my unit and wasn't able to access it.

Mitchell F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Meghan P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

tyrone a.  |  Overall Experience 
Clasificación:
5.0

Britney goes above and beyond.

Elena C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chazlyn C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Raegan K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

beth s.  |  First Impressions 
Clasificación:
5.0

All good

Timothy G.  |  First Impressions 
Clasificación:
3.0

Doorway is low and very sharp, I cut my head with a two inch gash.

Antonio R.  |  Overall Experience 
Clasificación:
5.0

Great customer service.....very kind staff! No issues whatsoever!

kim w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

trevekeuious m.  |  Overall Experience 
Clasificación:
5.0

Leroy and his staff were extremely accommodating and helpful throughout the time we used theis U-Haul location. I would recommend this location to anyone who needs great access and friendly customer service.

PAT R.  |  Overall Experience 
Clasificación:
5.0

Thank you and keep up the good work.

NONA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHONTE R.  |  Overall Experience 
Clasificación:
1.0

The experience I had at this location will cause me to NEVER do business with Uhaul again! The staff was rude, disrespectful, and unprofessional. I did not get the storage unit I reserved nor was I able to drop off the 26ft truck I rented as well. This has been the worse experience I have ever been through with a company I have been doing business with for many years. I will be contacting the corporate office in regards to this matter.

ELISHA O.  |  First Impressions 
Clasificación:
5.0

I was pleasantly surprised to see how clean the storage facility was, including the restrooms. The staff was friendly and very helpful. I had a horrible, train wreck of a move and needed a truck and storage unit at the last minute to get our final belongings out of the property and stored while we are able to move into our new home. So glad this facility was open until 7pm and able to take care of our needs at that stressful moment in time! Better yet, extending the truck rental period was as easy as going online and getting it done chatting with an agent.

Andres M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff F.  |  First Impressions 
Clasificación:
5.0

The brother who was on shift when I checked in was on his game and very helpful. The Uhaul self checkin feature online completely screwed up my order and also assigned us to the wrong unit. The young man who was working at the time helped situate my family and I quickly and with positive energy. We are grateful for that and will likely be repeats customers all thanks to him.

Matthew M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ann p.  |  First Impressions 
Clasificación:
3.0

The actual storage unit was nice. Most of the staff were friendly but some were quite rude. The fees for the unit were absorbient and excessive. The unit should be advertised at the actual rate.

rikki h.  |  Overall Experience 
Clasificación:
1.0

I was told my unit was climate controlled and it was not I would not have gotten it if it was not. Also the entirety of my stay there were spiders and other bugs thats remained in the area. It was never maintained or checked even after I spoke with a staff member.

Latoria L.  |  Overall Experience 
Clasificación:
3.0

Online app worked great and was very clear. In person check in was a little confusing. Facility (at least the unit that was available) was too difficult for us to access with heavy furniture. We appreciate the offer of a free month but ultimately had to cancel after checking in due to not meeting our needs.

MINDY D.  |  Overall Experience 
Clasificación:
2.0

I was given a free month rental and I found a better long term price across the street. However, this isn't the reason I didn't use your facility. I would have taken the free month if the place was setup for storage. I don't want to ask someone to move a truck every time I go there. Your facility is mostly used to receive rental returns and I didn't want to compete with that traffic while my things are in storage.

Patrick C.  |  Overall Experience 
Clasificación:
5.0

I want to thank Mr. Leroy for helping us feel secure. We had to left the state and he make us feel safe, knowing are items were protected.

Patricia L.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service from pulling up all the way to gettingy storage unit rented.

Mary M.  |  First Impressions 
Clasificación:
5.0

Leroy and his crew are likely the best group i've ever dealt with. Leroy Harris is a professional GM and one of my favorite people in West Nashville.

clay w.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff-- ALL OF THEM!

Tawanda C.  |  Overall Experience 
Clasificación:
5.0

The guy that helped me (Possibly Leroy) was there alone and had a lot of customers. He was back and forth and scrambling to help everyone. He maintained a good attitude and was extremely helpful. I was significantly impressed. He is the type of guy I would have tried to hire away from you if I needed someone. Do what you can to keep him.

Robert R.  |  First Impressions 
Clasificación:
5.0

My Experience with Hollywood Plaza was great. 👍🏽The only problem I had was when I dropped off my truck in Lynchburg Virginia my truck was on a quarter of a tank was supposed to bring it back on a half of a tank and they changed me $32 Dollars for the gas witch was wrong of them when gas is only $1.49 a gallon here in Lynchburg Virginia,so with that being said I was not pleased.

reggie b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasheena P.  |  Overall Experience 
Clasificación:
5.0

To be honest, the first round of help was rough, but I want to extend grace due to the awkwardness of Covid-19 and some other circumstances. The lady who finally helped us--and I don't know her name but it started with a J? --well she was GREAT. I want to make sure to pass on kudos where they're due. I"m sorry I don't know her name but I think she was the only woman on staff when we were there, Friday 5/15 at 5pm. I appreciate her help a LOT. It had been a very long, emotionally and physically exhausting day and I appreciated her kindness. Gracias

Margaret B.  |  First Impressions 
Clasificación:
5.0

The experience at this Uhual facility was wonderful the staff was always friendly and willing to help when ever they could.

valerie c.  |  Overall Experience 
Clasificación:
5.0

Impeccable facility with well-trained staff and helpful associates!

CHARLENE G.  |  Overall Experience 
Clasificación:
5.0

The place was pretty busy when we checked in to get our key and see the storage unit. The owners went out of their way to make sure we were taken care of even though they were really busy. It was evident they care. The unit and the whole storage area was very clean plus they had plenty of different things to make use of when transferring items out of our truck to the unit.

Archie B.  |  Overall Experience 
Clasificación:
5.0

This is the third year I'm using this facility, while my daughter is attending Vanderbilt University and I always received great and friendly service.

Nyima K.  |  First Impressions 
Clasificación:
5.0

You would not believe it, but neither would I - but we have had this storage for the last 10 years! Granted, we spent a lot in total for a relatively small space. But I will tell you about my experience here. 10 years ago I did research on self-storage facilities in Nashville. Even though this one is relatively far for us, I decided to go with it because of its ratings. Well, 10 years later, the place still have good ratings, and the storage fracility is as clean as the day we moved in! It is well managed, very convenient. I especiallty like the electronic access cards. We can go in and out with ease. All in all, I recommend this storage. If we weren't moving away, we would continue here!

ANTHONY L.  |  Overall Experience 
Clasificación:
5.0

Was VERY happy with me experience here.

Terri R.  |  Overall Experience 
Clasificación:
2.0

Had problems around customer service (from Leroy - did not follow up as promised) , autopay, and billing.

Eric C.  |  Overall Experience 
Clasificación:
5.0

LeRoy can always make your move and storage needs work

Kimberly R.  |  Overall Experience 
Clasificación:
5.0

Good experience overall with Uhaul. They were very friendly and helpful.

Syed R.  |  Overall Experience 
Clasificación:
5.0

Great experience. Thanks to LeRoy and team! Our #1 choice for rental and storage.

Edward B.  |  Overall Experience 
Clasificación:
2.0

Parking lot issues had the lot over crowded. Made manuvering tough and dangerous. Uhaul should have identified an off-site storage place for equipment not immediately in use.

Eric C.  |  First Impressions 
Clasificación:
5.0

Incredibly friendly and competent staff that had me on my way in no time.

Brady W.  |  Overall Experience 
Clasificación:
5.0

Great service!

Rita T.  |  First Impressions 
Clasificación:
5.0

Very helpful, courteous staff.

Philip B.  |  Overall Experience 
Clasificación:
5.0

The experience was great. Thank you for your service.

tyrone a.  |  First Impressions 
Clasificación:
5.0

Very friendly , helpful staff.

Philip B.  |  First Impressions 
Clasificación:
5.0

Very well run operation.

mark s.  |  Overall Experience 
Clasificación:
3.0

Would be nice if they responded to their own emails about a problem.

Randy F.  |  Overall Experience 
Clasificación:
5.0

Absolutely five star! Unloaded truck and was given hydration! Something most of us forget in the confusion of moving! Much appreciated.

Patricia H.  |  First Impressions 
Clasificación:
1.0

The code didn’t work (it said “area closed”) so I had to stay up late driving all my stuff to my girlfriends house instead.

Michael S.  |  First Impressions 
Clasificación:
5.0

Great service!

Carroll H.  |  First Impressions 
Clasificación:
5.0

Leroy and his crew are committed to excellent customer service. I am a regular customer and every time I am there they let me know that they appreciate my business. Keep up the great work!

N Jerre R.  |  First Impressions 
Clasificación:
5.0

Leroy and his team at the Hillwood U-haul location have helped me through multiple in town moves over the years. They are the best. Professional and organized I cannot recommend them higher.

Vicki C. | Reservación
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