Customer Reviews for U-Haul Moving & Storage of Hill Field

1,654 comentarios

1200 N Main St   Clearfield, UT 84015

(801) 773-8295

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(801) 773-8295

1200 N Main St
Clearfield, UT 84015

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

El cliente no dejó un comentario.

David S. 
Rating:
5.0

Customer did not leave a comment.

Luis M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO M. 
Rating:
5.0

Customer did not leave a comment.

Krystal B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Krystal B. 
Rating:
5.0

Great service and well kept facilities. Very knowledgeable staff.

JEFFREY C. 
Rating:
5.0

We are very happy We were desperate for a truck and James made it happen as soon as we called James was so helpful and very professional

Michael B. 
Rating:
5.0

very fast, friendly and helpful.

Monica C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
3.0

I told the person that I want to rent van for 2 hours and she charge me all day I return the van at two hours later

Pedro M. 
Rating:
5.0

The associates that helped me were very professional and helpful.

DARRYL L. 
Rating:
5.0

No problems.

CARON F. 
Rating:
5.0

Customer did not leave a comment.

MARK M.  |  First Impressions 
Rating:
1.0

Learn what a reservation is and stop making your customers look all over town for there reserved truck.

STEVEN Y. 
Rating:
4.0

All good

Larell P. 
Rating:
5.0

Customer did not leave a comment.

Constance H.  |  Overall Experience 
Rating:
5.0

Excellent management, staffing and customer service. In and out quickly and efficiently. Clean, well maintained equipment. Much better than other Uhaul locations I've used. 5 stars, thank you!

CHRISTOPHER STEP J. 
Rating:
5.0

Customer did not leave a comment.

mark d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malisa B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HEIDI M. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

Nothing!

Sean G. 
Rating:
4.0

Customer did not leave a comment.

Alan Phantom Fir K. 
Rating:
5.0

Customer did not leave a comment.

Camden L. 
Rating:
5.0

Customer did not leave a comment.

terry T. 
Rating:
5.0

Customer did not leave a comment.

DENICE P. 
Rating:
5.0

Customer did not leave a comment.

Lori R. 
Rating:
5.0

Great experience.

Eileen L. 
Rating:
5.0

Great people and great customer service. I hope to have the opportunity to use this facility again in he future.

Larry W.  |  Overall Experience 
Rating:
5.0

Nothing

Wright Investmen N. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Staff is always very friendly and helpful.

Deborah M. 
Rating:
5.0

I have rented numerous storage facilities over the years. Along with numerous simultaneously. None compare to this facility. It was sad to leave. I just did not have a need for at this for the time being. I will be back when I have a need for sure. Give all those employees a raise!

Jeffrey M.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

David B. 
Rating:
4.0

The team at Hill Field U-Haul was very helpful, from daily rentals to storage units and the transfer of our U-Boxes to the Salt Lake/Ogden area. We recommend them for everyone who has a move looming in their future.

KATE M.  |  Overall Experience 
Rating:
4.0

The trailer we were supposed to get wasn't available because the prior person who rented it refused return it on time, they decided to keep it linger. So we had our reservation transferred and we picked it up at the other location. Excellent service at both locations.

Gregory C. 
Rating:
5.0

Staff was helpful and very friendly offered the option of the u haul storage units we declined as we had one at another place . interaction was excellent the store clean five stars

CATHY B. 
Rating:
5.0

Customer did not leave a comment.

Jesus H. 
Rating:
5.0

Best Place To Store My Vinyl !

William C.  |  First Impressions 
Rating:
4.0

Very quick and helpful to check over our return!

CLARENCE W. 
Rating:
5.0

Highly recommend. Staff is extremly friendly and facility is super clean

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Russell H. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS B.  |  Overall Experience 
Rating:
5.0

Van smelled like old cigarettes, smell could be improved.

John V. 
Rating:
5.0

Great friendly staff. . . Easy to work with and very accommodating Highly recommend this professional site

John P.  |  First Impressions 
Rating:
3.0

Remove advertising sun shades before renting. I checked in online, still took almost a half hour to get off lot with vehicle.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE W. 
Rating:
5.0

All the people at this facility go above & beyond on everything they do. From customer service to security I highly recommend this facility to store your belongings. Can’t say enough good about them!

David T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B.  |  Overall Experience 
Rating:
5.0

Staff was really friendly and helpful. Will definitely recommend and use this location for my future rentals

JEAN PIERRE D. 
Rating:
5.0

Justin was very polite and helpful

Larry W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JUSTIN S. 
Rating:
5.0

I can't think of anything! Your staff: David, Ashley, James, Brandon and Trevor were all very helpful and professional. Their service was really impressive and I will definitely return anytime I have need of storage or rental equipment. I was very impressed!

Paul B. 
Rating:
5.0

Very kind gentlemen. Feels good knowing your importance is of importance to others

christopher g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josh S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chalise H. 
Rating:
2.0

I rented a car haul trailer in Logan utah and then you guys changed my pickup location twice. I had to pick it up in clear field Utah which is an hour away and I had to return to clear field. Not cool.

Ryan G. 
Rating:
5.0

Customer did not leave a comment.

Paul O. 
Rating:
5.0

Customer did not leave a comment.

JERALD M. 
Rating:
5.0

Couldn't possibly improve. Excellent customer service provided.

susie R. 
Rating:
5.0

Customer did not leave a comment.

Cameron A.  |  First Impressions 
Rating:
5.0

Helpful

GEORGE N. 
Rating:
4.0

Customer did not leave a comment.

CODY W.  |  Overall Experience 
Rating:
5.0

Truck pick up time was changed by Uhaul, They changed the size of truck. They said I had a different size truck. I had to call dispatch because I did not believe the customer service person.

KURT M. 
Rating:
5.0

Customer did not leave a comment.

Alicia B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina D. 
Rating:
5.0

Best running u haul truck I have ever used.

BRIAN D. 
Rating:
5.0

Uhaul has been fantastic, Thank you!

Matthew K. 
Rating:
5.0

Na

Jakob B. 
Rating:
4.0

Customer did not leave a comment.

Jeromy S. 
Rating:
5.0

Workers are friendly fast and efficient, access to the facility was easy. No one likes to store their personal property, but it was as painless as possible.

william m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Overall positive experience. Would've been better if they had the equipment I reserved.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

JULIE C. 
Rating:
1.0

When I rented the blankets, the agent told me the cost was the same for no matter how many days I had them. I ended up paying over double of what I was told. Bad experience, will never use u haul again.

DAVE N. 
Rating:
5.0

Customer did not leave a comment.

NATHAN E. 
Rating:
5.0

Would recommend to my friends.

Ben M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MATTHEW S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADAM S. 
Rating:
5.0

I would definitely recommend this location to everyone I know. I want to take the time to thank everyone from this location for making me feel super important and like a family member. And thank you for taking the time to explain all of my questions.

Maria R. 
Rating:
5.0

Great folks really helpful!

John D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Aaron L. 
Rating:
5.0

David the manager was great to work with. He helped figure out my issues with my lights and took extra time, while they were busy. This team was professional the entire time. No need to improve.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

Syrie G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryce G. 
Rating:
5.0

Customer did not leave a comment.

RAUL V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY S. 
Rating:
5.0

Customer did not leave a comment.

FERREL D.  |  Overall Experience 
Rating:
5.0

This was the second uhaul storage facility we interacted with. The site and staff was a breath of fresh air. The employees at the Wall St facility in Ogden made us feel less than, and was treated very poorly because of our delays in getting to Utah. It's been a struggle for various reasons to move from California and the way we're treated when we arrived just added huge stress. The Clearcield Uhaul 100% eased our stress. Thank you. Joe and Carla

joseph j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

GILBERT H. 
Rating:
5.0

The associates were always friendly and helpful everytime I visited whether it was with the storage unit or renting a trailer. Thanks to all. When I'm back in the area, I will definitely use this facility again.

Randall D.  |  Overall Experience 
Rating:
5.0

The employee who brought the box to my house could not come into my community as she did not have a license or photo ID. How does someone drive without a license? I went out and drove the truck in but she could not back it into my driveway. She left and it had to be delivered by someone more competent the next day.

Mark G. 
Rating:
5.0

Great customer service, and the vehicle was clean and worked well

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Excellent experience! We highly recommend uhaul boxes.

Sue P. 
Rating:
5.0

Customer did not leave a comment.

DALE S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
2.0

The customer service was abysmal. The man helping us explained loudly to the entire store in front of several customers how frustrated he was that we were coming in and disturbing him while he was doing his homework on his personal laptop. Made many comments about how we would rather be doing anything else than doing his actual job. Was overall not a pleasant individual.

Morgan B. 
Rating:
4.0

Processing went very well as expected. No issues to report and I was on the local road shortly. Well done.

EDWARD D. 
Rating:
4.0

Customer did not leave a comment.

Joseph R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Rachelle W. 
Rating:
5.0

Customer did not leave a comment.

Ivan S. 
Rating:
5.0

Super nice covered storage for our trailer

Floree and Val J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julio D. 
Rating:
5.0

Zek was the person that handled my rental. He was and is competent, friendly, knowledgeable and truly an asset to Uhaul in my opinion.

Vicki M. 
Rating:
5.0

Nothing. The customer service was very professional.

SYLVESTER D. 
Rating:
3.0

Customer did not leave a comment.

Sam H. 
Rating:
4.0

Did a cash deposit. I was told I would get cash back at drop off. I was sent to a location for drop off that did not do any cash transactions. Instead they are sending a check. Very frustrating!

Brandon T. 
Rating:
5.0

Customer did not leave a comment.

DAROLD F. 
Rating:
5.0

Everyone was friendly and helpful thank you

RICHARD P. 
Rating:
5.0

Awesome that you offer 24/7 rentals

Jake G. 
Rating:
5.0

Professional.

Jesse C. 
Rating:
4.0

Customer did not leave a comment.

Cheryl U.  |  Overall Experience 
Rating:
5.0

Very easy, and fast service. It definitely helped to make our reservation online.

Mario R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brett K. 
Rating:
4.0

Customer did not leave a comment.

DENISE S. 
Rating:
4.0

New employee but didn’t mind help training because of his willingness to learn!

David T.  |  First Impressions 
Rating:
5.0

Good customer service

maria S. 
Rating:
4.0

Customer did not leave a comment.

Jason N. 
Rating:
5.0

Customer did not leave a comment.

Francis Y. 
Rating:
5.0

Customer did not leave a comment.

Haley L. 
Rating:
5.0

Customer did not leave a comment.

MAURA P. 
Rating:
2.0

I had to turn back to get the dolly which added additional unnecessary time to my mileage. When I called to speak to someone they had told me they were going to transfer me to a manager who could wave my charges for being the couple hours late. I was happy to hear this until upon the transfer the call was disconnected. Which left me with an additional charge of over $69 added to my cost for alreay paid 153 appeox money paid to Uhaul. I felt that that was unnecessary after being told that those charges were going to be waved by one of your representatives. I feel you should honor that process and credit my account the additional day of 40 and the 14 for coverage.

ANGELA C. 
Rating:
3.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Most impressive UHaul site I have ever worked with

William O. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE JOSEPH G. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

THE TRAILER I RENTED HAD MARKER LIGHTS THAT WOULD TURN OFF WHEN TURNING AND GHO BACK ON WHEN GOING STRAIGHT, I NOTED IT IN MY RETURN USING THE U-HAIL APP THANKS FOR THE GREAT SERVICE

Dale L. 
Rating:
5.0

Customer did not leave a comment.

JACK T. 
Rating:
4.0

Helpful & friendly staff

Desirae D. 
Rating:
5.0

Customer did not leave a comment.

Brian E.  |  Online Move In 
Rating:
4.0

Everything went smoothly. There were no issues at all.

Christine T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Constance H.  |  First Impressions 
Rating:
3.0

The staff was friendly. One of them talked fast and mumbled a lot so it was hard to understand them. What was frustrating is that the details of how the garage doors worked, that putting in my code was NOT to open the doors, but to prevent the alarm from sounding. How to take off the green zip tie on my unit....and that there WAS a green zip tie on my unit! Were never explained! Lots of details missed that another renter explained to me.

Kerri M.  |  First Impressions 
Rating:
5.0

It was very convenient to be able to acquire a storage room in one day. The storage facility is clean and up-to-date and secure. Access to the facility is really good and has some safeguards for other people storage units.

shane w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zachary C.  |  First Impressions 
Rating:
5.0

Great experience, helpful, friendly staff 🙂

Tammy L.  |  First Impressions 
Rating:
5.0

Everything worked liked a well oiled machine thanks u haul.fast friendly and convenient

MICHAEL A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Guy W.  |  First Impressions 
Rating:
3.0

They did not have the unit I was assigned to and changed it to another more expensive unit. The price for that unit was higher than the listed price on the sign on the wall (I was told that the price on the wall was wrong and it had vhanged)

ROWENA Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marlena C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ABRAN T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bryan H.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Debbi S.  |  First Impressions 
Rating:
3.0

Thanks for your service

Pollyanna H.  |  First Impressions 
Rating:
5.0

The staff/customer service was superb, not only at the storage facility but at the trailer rental on Wall St in Ogden as well. The facility was exceptionally clean with everything in working order.

Randall D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharla T.  |  Online Move In 
Rating:
5.0

Had a bad experience at another U-Haul cross town, never going back. Justin and his crew were awesome. Made a week long move end on a hi note. Thanks to all, I will be back

MICHAEL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBBIE F.  |  First Impressions 
Rating:
3.0

THE PERSON WHO WAS HELPING US WAS NOT FRIENDLY , WAS RUDE WHEN THEY WOULD TALK TO US .i LOVE YOUR COMPANY BUT MAYBE ASK THEM TO BE MORE KIND TO THE CUSTOMERS , IT MADE ME WANT TO FIND A DIFFENT PLACE .

SHAREL R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linsey D.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Justin A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hailey B.  |  First Impressions 
Rating:
5.0

Olivia and Trevor were super helpful and super friendly Olivia explained everything to me as many times as I needed with no hint of impatience or frustration she was awesome. The facility is worth every penny the car pull in is super convenient and I love love love the elevators all around GREAT EXPERIENCE

Kami M.  |  First Impressions 
Rating:
2.0

I was told some one would be there to greet us, show us to our unit, and give us a discus lock. We went up ourselves, totally clueless as what to do. It wasn't too hard to get my items to the second floor or find my unit. How ever when we opened my unit, the alarms went off. We searched for an hour for an office or someone to help us. I had to call the out of state helpline. The customer service representative was unable to reach the manager of the site, and she assured me I could leave my items without a lock and nothing bad would happen. We were there on friday at 6:30. The representative told me some one should have been there.

Gabriel H.  |  Online Move In 
Rating:
5.0

I don't prefer to rent a storage unit, but I am happy with Uhaul Storage. I like that the units are indoors, they have carts that make it easy to transfer your belongings. I had a smaller unit and I upgraded to a larger one so that I would have better access to my things. Very happy about my decision and how easy it was to upgrade.

Jessalyn B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicolas S.  |  First Impressions 
Rating:
4.0

Staff was less than cordial, one actually snapped at me when I asked if they were closing up. We weren’t given a key code to get in and if it’s on our papers they never said anything about it.

Jarrod and jennifer R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa C.  |  Online Move In 
Rating:
4.0

Crosbys was very helpful and accommodating. Great staff! Abs Self Storage was very friendly and made the drop off very easy.

Brittney H.  |  First Impressions 
Rating:
4.0

Everytime I unlock and open my unit the alarm goes off??? Kind of curious to know why that is happening......thanks

Gregory J.  |  Online Move In 
Rating:
5.0

Wish the alarm wouldnt go off every time I opened my unit, and boxes are a little pricey.

John B.  |  Online Move In 
Rating:
5.0

David was so helpful and amazing. The process was so fast. I have rented a lot of storage units and this was the best experience of all of them.

Marsha W.  |  First Impressions 
Rating:
1.0

The guys at the front didn’t know what they were doing I handled everything online and I was still charged for a larger storage unit when I should have had the first month free , these guys didn’t even bring the truck to me made me go find it and it wasn’t in the spot where they told me , the facility is great but customer service was stupid

Katherine J.  |  First Impressions 
Rating:
5.0

Everything was Great! The only issue is the Facility Alarm kept going off every time we opened our new unit, hopefully when we return that issue has been addressed because that thing loud. Cheers

Jason R.  |  Online Move In 
Rating:
4.0

My only disappointment is the lack of rate credit(s) for senior citizens

Aileen D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chrystal J.  |  Online Move In 
Rating:
5.0

Excellent staff and help

larry s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandon G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael R.  |  First Impressions 
Rating:
5.0

So far, so good! Move-in was no trouble at all, and the facility is well maintained and seems secure.

JANICE R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kent f.  |  First Impressions 
Rating:
5.0

It was great staff was very helpful

MARK O.  |  First Impressions 
Rating:
5.0

The service was quick and effective.

ANGELITA M.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba