Herman H.
El cliente no dejó un comentario.
Comentarios de los clientes para U-Haul Moving & Storage of High Point
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of High Point
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PATRICIA R.
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First Impressions
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Your Staff need a raise, great and wonderful service. Will be using this company for other needs. Your needs needs a RAISED for such an AWESOME. Thanksm
Tori E.
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First Impressions
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Very thorough and professional.
Cory M.
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Overall Experience
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Very friendly staff. Quick, efficient, friendly service.
NATHAN C.
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Overall Experience
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A 60.00 charge to my debit card was unauthorized and without my knowledge charged without any type of COMMUNICATION with me by the manager. He denied the fact THAT he did it and REFUSED TO LOOK AT THE RECIEPT I had obtained from Corporate. HE WENT BEHIND MY BACK AND CHARGED MY DEBIT CARD WITHOUT MY KNOWLEDGE OR CONSENT WHILE I WAS STANDING RIGHT IN FRONT OF HIM. NO RECORDS EXIST FOR THAT TRANSACTION BUT I HAVE AUDIO AND VIDEO OF HIM DENYING THAT HE DID IT... I HAVE INDISPUTABLE PROOF FROM MY BANK AND A RECEIPT SHOWING THE TRANSACTION.
brian y.
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Overall Experience
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My overall experience with U-Haul was TERRIBLE! The unit (1810) had a horrible odor that developed after the first few days. The smell was much like a dead animal or rodent. But my main problem was the LACK OF COMMUNICATION that existed. Even though I paid my bill I received three (3) "Pre-Lien" letters stating stating I had not paid my bill. When I told the manager he stated "those letters are from Corporate, they don't mean anything, just throw them away." This made no sense. Why didn't the manager simply inform corporate my bill was paid?
Geneva M.
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First Impressions
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Great service!
David H.
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First Impressions
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very friendly and helpful staff.
Sean V.
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First Impressions
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Not enough parking lot space
Stuard R.
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Overall Experience
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Access card did not always work after hours. Changed locks without notification. Staff was excellent.
WILLIE M.
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First Impressions
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Friendly and knowledgeable staff
Cory M.
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First Impressions
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Very friendly and professional staff.
Monique L.
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First Impressions
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N/A
alisha b.
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Overall Experience
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I had items missing out of my storage unit such as my blow dryer and my flat irons and pillows and towels
Zipporah W.
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Overall Experience
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My locks were changed without my notice. I had mold on my things after one weekend. There was so much moisture in the unit Rats/mice droppings aplenty were found in my unit. They ate thru some of my things. I saw that rat poison black box was put in my unit. I had to throw things away cause i saw rat droppings on them. Truly disgusting. I was not warned about rats.
ANGEL W.
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First Impressions
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Storage facility was clean representative was very knowledgeable
Sydney G.
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Overall Experience
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Some staff lacked the proper skills needed for job. The key cards given never worked and you would often have to wait for someone to help you. My unit had a roof leak and damaged my items. NOT HAPPY!
Stira Q.
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First Impressions
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As always, courteous and ready with all I need. Most helpful and genuinely concerned for ease in moving in and with the appropriate van needs, with great prices. Thank you.
bee r.
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Overall Experience
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A very positive experience.
Joseph A.
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First Impressions
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Great location. Very efficient
GUY P.
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Overall Experience
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Tom Dugan was a good manager and the reason that we did our business with U-Haul Guy
Todd G.
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First Impressions
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The staff was outstanding and professional! I would say this location is one of the better ones
Neal K.
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Overall Experience
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The staff here is very friendly and went above and beyond to make sure my questions were answered, and all my needs met. I would recommend this Facility to everyone!
Neal K.
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First Impressions
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They were great! I was checked in quickly and my truck was dropped off at the storage location so I could empty it into my unit. I recommend them to everyone who wants a hassel free experience!!
Norma M.
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Overall Experience
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Water leaked into our storage unit and when I told the manager he didn’t seem to care
Kevin M.
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Overall Experience
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Overall great experience! Had one small issue with billing as I was charged a late fee even after employee said it would be an automatic withdrawal, fee was removed and staff was very polite/helpful
MARY L.
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Overall Experience
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Scotty Inmya was very pleasant to work with and understood my health situation. However, The facility clearly had a rodent infestation. Many of my items were damaged and Had mice droppings. :-(
FRANCES J.
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Overall Experience
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The storage unit was listed under my sister who recently passed away. Everyone was so nice and understanding. They worked with me to close her unit. I am so grateful to everyone for all your help!
Timothy M.
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Reservation
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I was disappointed that the first storage unit closed at 5pm (though when planning the UHaul planner told me the site's hours were 5:30pm. It was concerning when I arrived at 5:10pm to find it closed
Karen O.
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Overall Experience
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My things were infested with ants in the unit and I had to move to a whole different storage that was new and climate control! They did not reimburse but only half of the the money. I expected to
TOM D.
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Overall Experience
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The store has 24 hours access which allows me to enter at any time of day or night. Employees very helpful.
BARBARA H.
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Overall Experience
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Filthy!!!! Dead rat in unit when emptied out...expensive Laura Ashley king-size bedspread packaging chewed up. Afraid of what would find if opened up!!!
arriba