Customer Reviews for U-Haul Moving & Storage of Hershey

56 comentarios

1000 Old W Chocolate Ave   Hershey, PA 17033

(717) 566-1372

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(717) 566-1372

1000 Old W Chocolate Ave
Hershey, PA 17033

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 4 p. m.
  • Dom.: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer service was excellent!

Ellen W. 
Rating:
5.0

Customer did not leave a comment.

Abderrahim L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
5.0

Darren did a great job He gave us great customer service.

ron M. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Personnel was very helpful and friendly. Thank you

Florence W. 
Rating:
5.0

Customer did not leave a comment.

Cynthia U. 
Rating:
5.0

My family has rented uhauls on a number of occasions, including three times from this location. This location was by far the best. The people we've dealt with here are always so friendly and helpful and the equipment is always just what we need.

Clarence A. 
Rating:
4.0

Customer did not leave a comment.

Gianni P. 
Rating:
5.0

I couldn't believe how close the location was to where I was staying. Very easy process to get things going and after calling around to Enterprise and even Uhaul customer service it seemed that I was not going to be able to rent a cargo van for the time I needed. Then I simply called this local Uhaul and Darron made it happen. I appreciate you guys and will come back. Robert

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Jacob C. 
Rating:
5.0

Customer did not leave a comment.

Imola F. 
Rating:
5.0

They were awesome!!

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

dick M. 
Rating:
5.0

Customer did not leave a comment.

Tanay T. 
Rating:
5.0

Customer did not leave a comment.

Ken G. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Ruth M. 
Rating:
5.0

The man who waited on me was very helpful and professional.

George P. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
1.0

Made a reservation a month prior and a week before the reservation was due I confirmed it and truck wasn't available at pick up! Terrible service!

Odalys L. 
Rating:
5.0

Improve your reservation system. I booked to pickup at a location 5 minutes from my house, just to have your online reservation system move my pickup location twice. Ultimately I picked it up in Hershey, they were great, but that's 45 minutes from my house. Your reservation system sucks!

Bryan T. 
Rating:
5.0

Customer did not leave a comment.

Olivia W. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

THE OVERALL EXPERIENCE WITH U-HAUL WAS THE WORST I HAVE EVER HAD AS A CUSTOMER AND WOULD NOT RECOMMEND. NOT THE FAULT OF THE WORKER AT THIS LOCATION BUT ALSO HE MADE NO ATTEMPTS TO RESOLVE THE PROBLEM.

JoAnn E. 
Rating:
3.0

The actual location was fine. I felt bad for the worker in there, it appeared like he was the only person in there and he had to do everything. I had to wait a long time in the office for my rental but I do NOT blame him, he was running and working very hard. He did a great job, he just needs more people to be scheduled to help him out. I don't like the website as it keeps “expiring” and doesn't show my reservations properly, they called me and moved me to a location 20 minutes away after I already booked it and the website said it was available, and the final contract overcharged me. I'll explore other options before using uhaul again.

Alex R. 
Rating:
5.0

The gentleman that worked the counter was polite and answered the questions we had. Very professional

Heather B. 
Rating:
3.0

i was called the day before my scheduled reservation to be told my truck had been leased and I did not have a vehicle. Instead of getting a truck to the location I scheduled for, I was asked to drive 30 minutes away to another uHaul location to pick up a different vehicle. I felt as though I was being asked to fix uHaul's problem rather than having my custom valued and staff attempting to find an alternative solution.

Grainne F. 
Rating:
4.0

Customer did not leave a comment.

Charles T. 
Rating:
3.0

Please add Cruise control and Aux. audio as a minimum. Thank you.

Lawrence O. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Excellent service and know how

Ken C. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Matthew G. 
Rating:
4.0

Customer did not leave a comment.

Marsid J. 
Rating:
4.0

Customer did not leave a comment.

Natasha S. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Staff was very professional

Enid N. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Great customer service, highly recommend!

CHARLES K. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

CHERYL F. 
Rating:
5.0

Everything was convenient and efficient. Staff and "welcome committee" a.k.a Gretchen was a delight.

Nathan W. 
Rating:
5.0

Nothing comes to mind. I will use again if needed.

Matthew H. 
Rating:
5.0

This location was wonderful compared to another local location!! Thanks!!

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Everything from pick up to drop was very easy. Friendly staff when picking up and easy online drop off.

Donna C. 
Rating:
5.0

Customer did not leave a comment.

Vijaykumar P. 
Rating:
3.0

The mobile pickup process is awful. Expand regular hours.

Ronald T. 
Rating:
5.0

Darcy was excellant to deal with. Everything was ready to go.

Dennis G. 
Rating:
5.0

Friendly and efficient.

Diane K. 
Rating:
5.0

Customer did not leave a comment.

Earl L. 
Rating:
5.0

Nothing - these folks are top notch. Always rent from them unless equipment not available.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA L. 
No reviews have been submitted for this location.

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