General manager wasn't pleasant. Sounded like I was bothering him.Alexandru S.
Customer Reviews for U-Haul Moving & Storage of Hazleton
Hazleton, PA 18201
(E End Of City on Rte 93 by KFC)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jesus S.
El cliente no dejó un comentario.Leonard T.
El cliente no dejó un comentario.Ashley H.
I am very, very frustrared with the poor education of Mr. Russell. He don't respect the people, he is to violent, and I don't want to have another experience with that guy. Thanks , have a beautiful day.Sigfredo U.
El cliente no dejó un comentario.Kevin R.
Russel went above and beyond to help us with our first UHaul rental. He was knowledgeable and professional.Lisa L.
El cliente no dejó un comentario.Susan C.
El cliente no dejó un comentario.Darwin D.
El cliente no dejó un comentario.pearl G.
These fucking scumbags.They know that the truck I rented broke down. They know I paid my helper an extra $250 for sitting in the truck. They know it took 9 extra hours to get a tow from their roadside assistance. They know that I was stuck unloading the truck on Labor day by myself. I explained all of this to their manager the next day when he called me up with an attitude because the trucknwas not returned and I filled him in. AND THEY HAD THE BALLS TO CHARGE ME FOR AN EXTRA RENTAL DAY. FUCK YOU UHAUL ILL SEE YOU IN COURT!!!!! Of you area a fellow vet support me in boycotting these ass bags.Donald M.
Flawless rental, customer service was great. Truck was very clean and well maintained. Would recomend this facility to anyone.Jeffrey B.
Dude that helped me was cool and friendly helped me out told me my total when I dropped the truck offPaul S.
Good attentionEdison R.
The first guy was really rudeJulio M.
El cliente no dejó un comentario.Lizette R.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.William C.
Truck was ready when I arrived. All procedures were clearly explained. Truck was clean and well maintained. Russell at the Hazleton location was professional and very helpful.Brian S.
Get new workers/maintain your trucksAntonio D.
Better rates..Lizette R.
El cliente no dejó un comentario.Dominic P.
El cliente no dejó un comentario.NOEMI H.
Good overall experience.Don Y.
El cliente no dejó un comentario.Odalvy A.
El cliente no dejó un comentario.Gregory P.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Bryan P.
You can start by being organized and caring about customers. I packed my ubox July 22nd so there was NO EXCUSE IN it BEING SO LATE. I went a WEEK without my belongings and was continuously lied to about when it was delivering and shipping.Cassie M.
Fell on hard times and couldn't pay. I asked for a extension and wasn't able to receive one so I lost all my things I been paying to keep there for over 2 years. Not rightRasun T. | Overall Experience
El cliente no dejó un comentario.Javier V.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.Gary M.
Having a ramp makes it easier to walk really heavy items off the truck then climbing up and downIleana B.
I reserved a truck 3 weeks in advance and the day before my pickup- I call to find out there was not a 26' available and so no one was going to call me? I had to get a 20' instead and make three trips which resulted in paying over $300 more in miles and gas! I don't recommended Uhaul at all. I did not get any form of discount or anything for this inconvenience!John M.
El cliente no dejó un comentario.JULIAN Z.
El cliente no dejó un comentario.Marco A M.
Very helpful and a pleasure to deal with.George S.
Jeff was not only helpful but in a very busy environment was assisting several customers at the same time in not only a professional manner but engaging as well. In a time of shorthanded businesses, he was able to multitask and still keep a positive attitude.Eric A.
El cliente no dejó un comentario.Heather S.
El cliente no dejó un comentario.Leandro V.
El cliente no dejó un comentario.Maritza E.
El cliente no dejó un comentario.Juan T.
More people at customer service, only one associate to attend over 7 persons standing on lineCarlos N.
great customer service and very good customer representativeJose R.
El cliente no dejó un comentario.Melvin O.
El cliente no dejó un comentario.Robert S.
Russ was very rude, threatening, aggressive and unprofessional. Kept a truck longer than intended because of the situation uhaul put me in, was misinformed about procedure for this, then yelled at and treated very unfairly because of it.Jason K.
I returned the auto before 9pm to he exactly 8:30 pm but I got charged an extra fee. I think you review my bill. One thing the auto had strong smell of cigarette.Eyndmilia A.
All was great your employees went above and beyond in helping us get what we needed and when we needed it. The manager was polite and made sure we had everything we wanted and needed and that it was clean and in working order. I could not have asked for anything more. GraciasCharles G.
El cliente no dejó un comentario.Francisco F.
El cliente no dejó un comentario.Deborah T.
If the site had more ground space for the customers and the rental vehicles. The site is a little tight to fit customer vehicles and maneuver rental vehicles.Edward H.
El cliente no dejó un comentario.Martin B.
The Uhaul app kept freezing when trying to make my reservation.Bryan K.
El cliente no dejó un comentario.Sandra S.
El cliente no dejó un comentario.Alvin P.
El cliente no dejó un comentario.samantha A.
Felt bad for the Service rep, he was friendly and courteous, but working alone. Wait wasn't to bad, I guess it was expected. Overall, average U-Haul experience.Dennis L.
I was amazed how clean the truck was.Gary Y.
El cliente no dejó un comentario.Francis J.
El cliente no dejó un comentario.Zoila F.
Nothing. Everything went smoothlyDALE G.
It's very difficult to reach someone in person to talk to. I was delayed in returning my van cause I had to take my daughter to the hospital. I really wanted to let someone know was a bit frustrating . Other then tha good experience.Lynn M.
El cliente no dejó un comentario.Samuel V.
El cliente no dejó un comentario.Roger W.
El cliente no dejó un comentario.Drew C.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.Adam B.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Peter R.
El cliente no dejó un comentario.Rufino R.
The windows were not cleaned. Front window inside and out had to be cleaned by me before our trip. Side mirrors were not clean and safe to use.robert V.
Overall inspecting the uhaul before taking it looked fine. It looked like there was a stain in the inside wall by the shelf. After getting the truck home 35 minutes away I realized it was legit poop on the wall. I cleaned it with lysol and called the store right away. He told me to take pictures and let the guy know when dropping off. While dropping off I told the guy and he apologized. But I have to say that was completely grossJennifer K.
Well, Normally MATT is here and runs the store, but he is away for a couple weeks. Think Austin took over for him and if Austin was one who was mainly here I would never come back. Rude! in one word sums it upRobert W.
GM matt was very courteous, and attentive, and quickBenjamin P.
El cliente no dejó un comentario.Albert C.
Great service !Steven D.
El cliente no dejó un comentario.Lewin O.
El cliente no dejó un comentario.RAFAEL C.
Manager was extremely professional and it was obvious he loved his job and provided professional customer service!Michael L.
Although I signed a contact, Uhaul could have easily provided an alternative resolution instead of charging the full price of my initial trip, such as, in store credit. I was forced change plans mid trip to another uhaul location that was at least an $1000 difference because of disheartening reasons. After being transferred and reconnected, I requested some form of potential solution and suggested compensation. However, the Uhaul representative lack all forms of customer service and anyone could since the frustration and possible hostility when I tried to explain the situation instead they hung up on me. (If you're interested, Uhaul should have the recorded the conversation). She was professionally, so very rude for a lady in her position. After this encounter, unfortunately Uhaul will no longer be a company that I choose to do business with.WARREN F.
El cliente no dejó un comentario.Dilcia M.
El cliente no dejó un comentario.guillermo G.
El cliente no dejó un comentario.DAVID C.
Great and helpful staff and pleasant. Good equip selectionPaul N.
Excellent customer service and very knowledgeable friendly staff.Chad M.
El cliente no dejó un comentario.nathan L.
El cliente no dejó un comentario.Wilfredo R.
El cliente no dejó un comentario.luis b. | Overall Experience
El cliente no dejó un comentario.Walter V.
El cliente no dejó un comentario.Jonathan F.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Vincent C.
The truck overall was clean , however there was a lingering smell of stale cigarette smoke .Candice P.
Service was excellent, quick, and with good attitude. Two thumbs up, I would recommend U-Haul to a potential customer. Gracias.Robert M.
Matthew was amazing, efficient, kind and had everything completed quickly. As a former resident of Hazleton, it was refreshing to deal with such a respectful young man.Frank T.
El cliente no dejó un comentario.luis b. | First Impressions
The management (Iswanda) was great and helped me out with the questions that I had. It is hard today to find someone so empathetic to customers and so focused on customer service. I would rent here again and again.Adam W. | Overall Experience
Servicios adicionales en esta ubicación
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