Customer Reviews for U-Haul Moving & Storage of Harrisburg

6,558 comentarios

5621 Allentown Blvd   Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg)

(717) 657-2010

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(717) 657-2010

5621 Allentown Blvd
Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Had problems on the electronic schedule side,I called location or remote station . The women who answered was kind of snarky to asked questions.

WILLIAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
1.0

Disorganized, uncommunicative, not polite. Not a good experience. I need more than the amount of save given here to explain

ANDREW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILBUR H. 
Clasificación:
5.0

First truck had a check engine/oil light on, but the agent quickly got me into an alternate truck and on my way.

RICHARD B. 
Clasificación:
5.0

Shawna was super sweet to us. She was efficient and super personable. After a long 24 hours of moving, it was a nice welcome!

Erin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pinchas F. 
Clasificación:
5.0

Prompt, courteous, equipment available as scheduled

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

delilah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

Thank you for a good fast and easy return experience.

rabiah T. 
Clasificación:
5.0

Excellent experience. There was a problem with my rental truck and the U-Haul employee was able to help me get it fixed so I could still use their car carrier. He even tried to fix it himself but didn't have the right part. He really went above and beyond to get me on the road. Booking was even helpful as I had to change my reservation twice and there was no problem. Great Location!

Benjamin C. 
Clasificación:
5.0

Nothing your employees were friendly and helpful and quick to get you in and out

DOROTHY D. 
Clasificación:
3.0

after filling out the application online, after scanning my license online 2ce, after a phone call verifying and saying everything was ready, I show up and they ask for a second number and start in on other questions to which I replied ... just give me the truck. They gave me the contract and keys and then directed me to the truck which was first in line. The key would not fit. Only problem my truck was actually the second in line so they had to move the first in line ... not impressed

George M. 
Clasificación:
3.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Service and equipment was great. Future vehicles with blue tooth radio's would be great on long distance trips. Gracias

WILLIAM G. 
Clasificación:
5.0

Wonderful customer service!

BRYCE W. 
Clasificación:
5.0

Everything met or exceeded expectations.

DONALD P. 
Clasificación:
5.0

Move-in experience was great! Ethan took care of the issues with first storage unit. Very helpful in making this a 5-star experience. New storage unit met my needs and then some; highly recommended.

John S.  |  First Impressions 
Clasificación:
5.0

I wish the question about cleanliness of the equipment had a choice of somewhat clean instead of yes/no. The equipment could have been swept out. It wasn't clean, but it also wasn't filthy. The outside needed washed as well. Other than that, everything was great!

George H. 
Clasificación:
3.0

I was very disappointed in the dimensions of unit 1261. Due to an 2' x 1' outcropping on back wall along with wooden crossbeams along the top. It is at best 4' x 5' x ~6.5'. This is not a dispute; rather, an observation about misinformation in the unit description. I expect a call from representative to correct this issue. Three stars as average for move in ease vs. not as stated in description.

John S.  |  Online Move In 
Clasificación:
5.0

Location was easily accesable off major highway with easy in and out location. Was not my normal location for rental but will probably be in the future.

WILLIAM M. 
Clasificación:
5.0

Make it available for people to rent for a week @ a special rate. The vehicle is still being rented.

PAMELA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
3.0

We were third in line and there was only one person on duty. There were three more customers lined up behind us. He did a good job, but this is not the way to run a business if you want return customers.

Nancy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
4.0

No issues

ALLEN K. 
Clasificación:
5.0

Bonuses for the staff....

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

Truck smelled like it hauled farm animals. Visible on the walls

Mathew F. 
Clasificación:
5.0

cab was a bit dirty, but otherwise truck was good for our long distance move

Stacy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stella L. 
Clasificación:
5.0

From the front desk help and customer service to the outside equipment attendant, everyone was very helpful, knowledgeable, and polite. Thank you for excellent service.

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
3.0

We hired the moving labor when we reserved the truck on uhaul's website. I received several texts confirming the movers were coming. They never showed up, didn't answer their phone and their voicemail was full. If uhaul is going to offer labor when i reserve your truck online, you need to guarantee it OR don't offer it. I took a day off work, rented your truck for nothing. Pissed off

Shawn V. 
Clasificación:
3.0

Easy drop off.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE S. 
Clasificación:
5.0

Wayne was very helpful

Wayne S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

My Son said superb!

JANET H. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREW W. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
5.0

The truck was okay, but the appliance dolly could have probably used replacement.

RYAN H. 
Clasificación:
5.0

Great service. Hitch install took less time than an oil change. All around a great experience.

KENNETH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diosdado H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN C. 
Clasificación:
5.0

Staff was great and wanted to make sure I had a great experience as they made sure the trailer was safe and ready to go.

SCOTT T. 
Clasificación:
5.0

It's staff are very helpful.

CHHATRA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN G. 
Clasificación:
5.0

Great service despite my last minute reservation. Everything went according to plan, and I would return again.

GARY F. 
Clasificación:
5.0

nothing...went well

MARK L. 
Clasificación:
4.0

Everything was wonderful

SCOTT H. 
Clasificación:
1.0

Have more people like your Manager at Allentown Blvd location. I've been in customer service position all my life, it is so easy to be nice to someone. I know everyone has bad days but don't take it to work. We all are struggling in this world we live in. My reservation was scheduled for a Wed but I got a text that it was scheduled for Thursday. Then I got another text the day before we picked up the tow dolly & that text said I had to pick it up an hour away from Harrisburg, so frustrating then I called being upset & the call center (very nice lady) said she see that the Allentown Blvd store has one & booked it for me, thank goodness! We made it all the way store Georgia then my lights went out right as it got dark so I had to pull off the road. I called for roadside service and in no time a very nice gentleman came to my rescue! Now that's what your training should consist of, training on how to be courteous, it's not hard.. We all need a paycheck but come on be considerate. I don't understand when you need to return an item to uhaul and the stores just really park equipment on their property, if they refused to take back an item, they should not represent uhaul, it really gives you a bad name! I could go on but I think you get my frustrations.

CARMELLA V. 
Clasificación:
4.0

Pick up and drop off was smooth. All the fine print was reviewed. There were no surprises when we dropped off the truck and the cost estimate was accurate. Would use services again for truck rental.

DAMIAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sidney P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN G. 
Clasificación:
5.0

I previously rented four trucks from you. This was my first van rental. I have never been disappointed with the quality of the equipment or the service.

MASON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
5.0

Nothing, they went out of there way to help me.

Albert W. 
Clasificación:
3.0

I rented a truck one way. It would have been nice if I was able to return it at a U-Haul location closer to my location. The selection of return sites was extremely Limited.

JEFFREY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC P. 
Clasificación:
5.0

Great customer service. Thanks

THOMAS B. 
Clasificación:
5.0

Service was great

KENNETH C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aundre L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myint H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

Great service as always

JEFFREY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WADE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BEATRIZ C.  |  First Impressions 
Clasificación:
5.0

Good customer service care

KOKOU HOLALI E. 
Clasificación:
5.0

Great staff very helpful

Jerry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
2.0

Trash in trailer. Agent was rude. Conflicting instructions at return. I am of African descent here in racist Central PA.

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
2.0

The person who checked the truck out to me barely spoke and the person who took the truck from me when I returned it was rude and also barely spoke. I know the service industry is tough right now, but the people who I had to interact with at this location were either not happy to be there, or just rude by nature.

STEPHANIE H. 
Clasificación:
5.0

The owner,Ethan,was extremely knowledgeable, friendly and accommodating. He took care of me with professionalism. Would recommend this location to all!!!

william R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CONNIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

donald T. 
Clasificación:
3.0

I was told I needed to bring the van back with a full tank - which I did. My issue is that I was told to return the tank full, so I stopped and wound up putting 7.1 gallons into the truck... I had only put 10 miles on the truck at that point... I know the trucks get terrible gas mileage, but 1.5 miles per gallon seems a little ridiculous.

NEIL S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
4.0

Way too many furniture pads

Terry K. 
Clasificación:
1.0

Tried to charge me for free storage lost the reservation how do you get to smaller rooms

Glenn B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Neil S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Schaffer S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY H. 
Clasificación:
5.0

Very professional helped out with hook up and very detailed about how long rent was and where to drop off.

Jose G. 
Clasificación:
1.0

The guy who was on second shift around 4pm VERY RUDE TO ME AND THE PEOPLE BEFOR ME! He must've been having a bad day cuz the way he was talking to me was ridiculous!!!!!!!

KAREEM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Max G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELE O.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful! Madyyson went above and beyond to assist!

Roseanna M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Propane service delivered straight to your door!

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