Customer Reviews for U-Haul Moving & Storage of Hamilton

2203 comentarios

1070-1088 Rymal Rd E   Hamilton, ON L8W3N6
(Upper Ottawa & Hwy 53)

(905) 575-4202

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(905) 575-4202

1070-1088 Rymal Rd E
Hamilton, ON L8W3N6
(Upper Ottawa & Hwy 53)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

I booked a 10 foot truck online without any problems. When I picked up the vehicle I was in and out in literally 5 minutes. The same was true when I dropped the truck off. There was minimal contact and my contract and final bill were emailed to me. A most wonderful experience

Stephen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

haley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren F. 
Clasificación:
5.0

No improvement needed, Very friendly and great service.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
5.0

The guy that helped out on pickup and drop off was great. Don't know his name. Highschool student taking next year off is all I know.

Michael S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mustafa K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber-Fay M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIELS T. 
Clasificación:
5.0

Seamless from start to finish.

Freda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma-Jean V. 
Clasificación:
1.0

When I received the cargo van it had a very foul smell to it, almost unbearable. I had to drive for 100 km to pick up the furniture I was getting, and wait for some time before I could load the van. When I opened the back of the van there were bags of feces in the back corner of the van along with used disposable gloves!! It was very gross and I threw out the bags and gloves right away. I did take a picture of the stain left in the van from the bags. I reported this to the Uhaul person who called me because on top of this I was told i had the van until 9 pm, but then it was expected back by 6:30pm because they closed at 7pm. I reported the issue I had to the Uhaul person on the phone and he was very apologetic and assured me he would look into why the van was not disinfected (Especially during COVID). He offered me a discount on my final bill due to this experience, however upon receiving my final bill that has not occured. Can someone please reach out to me about this issue? Thank you Alanna

ALANNA P. 
Clasificación:
4.0

Floor mat kept catching on the gas pedal. Otherwise all good.

Brian N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cindy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ankit G. 
Clasificación:
5.0

Provide some on site parking

Mike S. 
Clasificación:
5.0

I came home and told my family about the amazingly kind person that served me; he was quick and informative and took the time to show me how everything worked, and took the time to take me to my locker. Wonderful customer service provided, and I would like him to be acknowledged for his wonderful skills.

dawn b.  |  First Impressions 
Clasificación:
1.0

Rymal and Upper Ottawa branch manager harrassed me over the phone first thing the next morning for not able to call them the night before that the van wouldn't be returned before 6:00pm. Threatened me a $31.00 extra charge on top of my inial bill of $118. I was in disbelief as I never, ever heard of such extra charges even without exhausting my 24 hour time limit.. Before the call was over, manager demanded for a time it should be returned!!! She was very, very rude and mean, I felt I was treated like a piece of garbage!!! " 1pm pickup, therefore 1pm return", I replied. I validated with the younger lady at the front desk when I returned the van and she told me it's Uhaul's new policy. I intended to get the move done before 6pm the day I picked up the cube van but thing didn't go as planned. I was willing to pay the extra $19.00 if I would need an additional day. I was not charged extra $31 on my final bill, I apologized for not be able to call them back to show the manager I didn't have a malicious intentions. That was an awful experience!!!

Roberto T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
5.0

Can't think of anything. Keep up the great service! Gracias

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F. 
Clasificación:
5.0

Cabin in truck was clean. Walls of the rear box had caulking all over it on both sides and it was very stickey. We had to cover the walls before we put our furniture in.

Leo K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY L. 
Clasificación:
3.0

Allow clients to have the opportunity to process payment as needed. The comment from the associate, “ we have to do everything over again” if that's the case, so be it. Did not feel comfortable with those comments.

NICOLA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manbir D. 
Clasificación:
1.0

Reserved me a 10x15 unit and paid in advance. Did not check to see availability and when arriving to use unit, they told me there was nothing for me and they refunded my money without giving me advanced notice not to drive all that way.

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHAVERONICA S. 
Clasificación:
3.0

The vehicle smelled of cigarette smoke so badly that I needed to leave the windows open the entire time I used the vehicle. The vehicle was dusty and was cleaned with a wet cloth, smearing the dust all over and leaving streaks on all plastic dash parts.

Rhyan G. 
Clasificación:
4.0

More parking

Paul B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITHI B. 
Clasificación:
5.0

Excellent customer service. Very efficient. Covid precautions in place. Friendly and helpful staff

Freda W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH L. 
Clasificación:
5.0

Previous renter did not clean out drywall refuse.

Howard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

roberta h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fola A. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dameon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quang T. 
Clasificación:
5.0

Always great service and clean, well maintained vehicles.

JONATHANJ I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
3.0

Mobile check in was a disaster. Didn't work for me. Attendant opened the lock box for me but the key wasn't in there. Attendant finished my application on her computer. Was 30 mins to get a vehicle

DEREKMANUEL W. 
Clasificación:
5.0

Going through the gate, to return the van, needs more instruction, such as a "Pull Up to This Sign" type of sign. Why? When I was pulling in, I was distracted by two cars pulling out, one through the gate I was using, another through a side gate behind me. I didn't know if the gate was an automatic closing type, opening because of me, or because of the other car. So I brought the van forward, and an employee was on the side that I couldn't see, and (I think) I came close to hitting her. The sight lines are poor at this location. And it was unusual circumstances. Buuut... maybe it can be improved.

peter R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

neal B. 
Clasificación:
1.0

This location is beside our office thats why we rent from here Yesterday they gave us invoice for $165 but our credit card was charged for more then $200.

Gurdial S. 
Clasificación:
2.0

The office personnel are extremely ignorant. I was in sales for years and a smile and a good morning, afternoon or evening is never a painful thing to do for customers it is all part of the business.

Kathleen I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynsey C.  |  Overall Experience 
Clasificación:
5.0

Easy pickup and dropoff

Doug V. 
Clasificación:
1.0

The lady at the office should get customer training as I got impression that she is there just to be there , not welcoming at all . Got an impression that I wasn't welcomed and was but an interruption to her day. when asked for help she was very impolite. The young guys were more help and a lot more polite than her.

ELZBIETA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry C. 
Clasificación:
5.0

Your Palastinian guy is amazing. And you can improve the others friendly like him.

Hemin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

there staff is great at this location would recommend them to friends with family

Glinnis M. 
Clasificación:
5.0

Always polite the vehicles and property are very well maintained and managed. Both managers are very helpful and happy to assist in anyway possible. Would definitely recommend.

JUSTIN MICHAEL H. 
Clasificación:
5.0

Very helpful and friendly.

CHERYLPAULINE M. 
Clasificación:
5.0

Nothing to improve,staff was very helpful and van I rented was like new!. Very very happy with the service i received.

Nestor G. 
Clasificación:
5.0

This location always has what I need. The staff is friendly and professional. They do their utmost to get you on your way quickly and efficiently.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quinn B. 
Clasificación:
3.0

Dealt with 2 female employees. Both were unbelievably rude. Better customer service definitely needs to be addressed and taught.

Bradley M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

McLeandro B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Colleen M.  |  Overall Experience 
Clasificación:
5.0

The snow removal was non existent. Lot is sold ice if a customer was to slip and fall you maybe looking at a law suit. Customer service was great. No fault to them on this. Head office needs to review the contractor

RUSSELL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

IANROYRAQUINIO S. 
Clasificación:
1.0

Truck i rented was defected I had to put $250 600 k

Saqib H. 
Clasificación:
5.0

Fast and efficient service it's saved me a lot of time but I needed a truck only for one hour. I Think Home Depot offers better prices for short rental.

Tomasz P. 
Clasificación:
5.0

The staff was very friendly, eager to accommodate and sensitive to challenges that customers are enduring as a result of the pandemic. Whenever I need a U-Haul I will go to this location.

SIEGFRIED S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVING W. 
Clasificación:
1.0

Rented a Truck and Storage. Was a complete scam, they made me buy lock as they couldn't let me use my lock. Storage was small but very expensive compare to other storage companies. They gave me a storage on second floor. When I got to unload the stuff from the truck the elevator was not working at all...called several times and waited 45 min each time with no success. Manager never called me back either. The gate code that was provided didn't work either so had to wait additional 2 hours to get hold of customer care to get the correct code. Terrible experience in freezing snow weather. No body seems to care.

Najam I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret D.  |  Overall Experience 
Clasificación:
1.0

If I wanted to be verbally harassed and called multiple times from this U-Haul I'd choose this place! I have never dealt with such incompetent managers in my life until I rented a truck here. 1/10 would not bother renting from U-Haul again unless I fancied some verbal abuse that day

Nhat N. 
Clasificación:
1.0

Tereible service very rude front desk

Tyler M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

steve r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDF B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katharine M.  |  Overall Experience 
Clasificación:
1.0

Poor customer seevice , i call to complain something the one who talk to me said i have nothing to do for you The other one hang ip the phone on me I will never deal with this company again

Merghani M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PIETROR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zvonimir M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick E. 
Clasificación:
2.0

Notify the customer before you cancel their reservation.

Aleksandra B. 
Clasificación:
5.0

Staff was efficient and knowledgeable

Lorraine C. 
Clasificación:
5.0

Nothing to improve.

Thomas J. 
Clasificación:
5.0

Quick and efficient just the way I like it.

Bradley L. 
Clasificación:
3.0

My reservation was changed twice after what I initially booked and it ruined my plans for my move day just 2 days before moving. Would not recommend uhaul to a friend and will consider other options next time I rent.

Richard H. 
Clasificación:
5.0

Everything was perfect

Amandeep D. 
Clasificación:
3.0

Our reservation was started in PortColbourne..a week before as we were told to do..I called on Friday to confirm..the guy said he didn't have a truck ..call HO..so we did. PJ answered and was very curt..I should read the contract..ii didn't have a contract.just a piece of paper..he said OH..went on a diatribe about we can do this or that..so we asked for a supervisor ..she was no more helpful and said the truck we required will be in Hamilton at 5pm..to go to pick it up was an hour and a half drive 1 way. when we expected to be done long before that...got a phone call sat at 730am..and said we could pick it up at 10am..so we had to rearrange everything again to get this truck..got the truck got loaded and unloaded..truck ran well..

Walter N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

fast and excellent service good clean truck no problems thank you so much

Paul H. 
Clasificación:
3.0

Truck bed was not clean.old food parts left in it. No washer fluid in the truck

PAUL B. 
Clasificación:
2.0

Waited 1:15 minutes for my rental van. My booking was for 8:00. The person(s) that had the van prior to my booking did not return it on time. Vito, at the Upper Wellington location was awesome. He helped me to find another rental and things worked out, to a point. I was resigned to taking a taxi to the Rymal and Upper Ottawa office to actually obtain my vehicle. I collected the vehicle at ~ 10:00 (2 hrs late) The taxi bill was paid by Uhaul. I am not sure why this happened but I would appreciate it if you would look into it. Thank you for your attention to this matter. Steve Payne

stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmad T. 
Clasificación:
3.0

The counter person/woman at 8.30 am did her job ok, but not very friendly, no enthusiasm in her dealing with me. or smile in her voice. Just cut and dry. I have had friendlier customer service.

WILLFRIED G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESMICHAEL G. 
Clasificación:
4.0

the trailer was swept but very dirty - dusty. From time to time are these washed. there was no hand sanitizer available in office. Should have touchless tap available for payments. To their credit staff was very helpful and courteous. Trailer had newer tires and appeared otherwise well maintained.

Linda H. 
Clasificación:
3.0

I was told the day before pickup that I needed to drive to another city to pick up my Uhaul. On top of that, on the day of pickup I arrived at the location and was told that there was NO TRUCK THERE FOR ME. I had a $50,000.00 music video shoot relying on that truck and needed to pick up the equipment THAT DAY, and was told three hours before the shoot that you guys weren't going to live up to the promise on your end. I will never use Uhaul again.

Gordon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

Excellent reception, courteous, friendly and organized. Very pleased with my experience.

Umo E. 
Clasificación:
3.0

Truck was extremely dirty. Under normal circumstances it would have been unacceptable but with covid going on this is so much worse. Nothing had even been wiped down at all, or even an attempt made. Also the after hours drop off option is great and going through the steps would have been ok except the app crashed constantly and I had to redo pages of it again and again when adding photos.

Mathew W. 
Clasificación:
4.0

El cliente no dejó un comentario.

william K. 
Clasificación:
5.0

Thanks for all !!!

ARTUR B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DORIS L.  |  Overall Experience 
Clasificación:
5.0

The staff are nice, and mind there own business. That's all I was in need of, and they provided that to me well.

devon s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha r.  |  First Impressions 
Clasificación:
5.0

We reserved a storage unit online at 3:30 and were onsite at 4:15, all while the boys managing the place were dealing with a Sunday-night-end-of-the-month rush staring down a 5:00 closing time ... and he still was patient and professional with us and our first timer questions. Got us setup in no time, took us to the other end of the property to show us the unit with tips and suggestions along the way. All over a great courtesy to us in our last minute planning rush. Well done!!

Brad B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

paula m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY M.  |  Overall Experience 
Clasificación:
5.0

Great storage facility!

mark s.  |  Overall Experience 
Clasificación:
3.0

Could be a bit easy on prices

elizabeth b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony p.  |  Overall Experience 
Clasificación:
5.0

Customer service was great

roberta h.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

connie m.  |  Overall Experience 
Clasificación:
5.0

Gracias

Sarbast A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Elia T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dave g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd O.  |  First Impressions 
Clasificación:
5.0

Love the experience.. no issues.

corlene b.  |  Overall Experience 
Clasificación:
3.0

Didn't have my storage locker they didn't put it on reservation when I called on March 18 I got there yesterday and they had to give me a bigger locker wasn't happy

elizabeth b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

byron j.  |  Overall Experience 
Clasificación:
5.0

Staff are amazing

TIFFANY S.  |  Overall Experience 
Clasificación:
1.0

Water damage on my stuff.

stephen s.  |  Overall Experience 
Clasificación:
5.0

Brenda and staff are great, very helpful Thank you

Katherine A.  |  Overall Experience 
Clasificación:
2.0

Try billing your customer by the week and days, not just the month. Give they the option.

Thomas K.  |  Overall Experience 
Clasificación:
4.0

We had a very good experience and the staff accommodated our needs. We just noticed when we moved in the floor had some stains on it, appearing to be a leak from the storage unit beside us (#354).

Tracy f.  |  Overall Experience 
Clasificación:
5.0

i believe the young lady's name was brenda who help me, she was very friendly and walked me step by step through the process. two thumbs up brenda...keep up the good work michele lipsit

michele l.  |  First Impressions 
Clasificación:
5.0

For a first time user, they were so patient in answering all my questions and offering options to better serve my move. First time yes, but definitely not my last. Thank you U-Haul Rymal/U.Ottawa.

gisele m.  |  First Impressions 
Clasificación:
5.0

I use Uhaul services a fair bit. I have not had any issues. They have been fair and provide good support.

Nic U.  |  First Impressions 
Clasificación:
5.0

It was most impressive how well everything went and less expensive than I thought it would be. I am one happy customer and I will definitely rent from U Haul again.

Brian G.  |  First Impressions 
Clasificación:
1.0

Horrible customer service , and the manager ( Brenda) Was useless. She did not try to help me when I called. We still need help 289-801-6544 Still waiting for someone to stop by with spare key

CARL D.  |  Overall Experience 
Clasificación:
3.0

There was ice on the pavement everywhere. It was unsafe to load the car

sylvette R.  |  Overall Experience 
Clasificación:
5.0

The rep was very helpful and pleasant to deal with!

Tammy J.  |  First Impressions 
Clasificación:
1.0

The manager on site was not customer oriented.

KEITH G.  |  Overall Experience 
Clasificación:
3.0

Facilities were very clean and adequate. Customer service on the other hand was very poor. Had dealings with Brenda Cayuga and she was very rude and unprofessional.

nancy s.  |  Overall Experience 
Clasificación:
4.0

All was acceptable. I did wait for service upon return but once served all was well. Gracias.

debbie b.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and courteous, I had no problems in my dealings with u-haul and would certainly use them again.

Margaret k.  |  Overall Experience 
Clasificación:
5.0

Upper Ottawa & Rymal location is the best facility I've had the pleasure to use. Easy access. Clean. Staff friendly and helpful.

christine c.  |  Overall Experience 
Clasificación:
5.0

Worked for me for what I needed

Wayne D.  |  Overall Experience 
Clasificación:
3.0

The floors in the storage facility are very rough. The elevator is small and slow. Parking makes it difficult to access the card reader and gate.

ryan d.  |  Overall Experience 
Clasificación:
5.0

The staff were friendly and helpful. The facility was very clean and secure.

Cathrine W.  |  Overall Experience 
Clasificación:
5.0

All my expectations were met.

Mauricio I.  |  Overall Experience 
Clasificación:
5.0

Thank you.. it was an awesome experience and I will definitely use U-Haul again if the need arises.

Drew A.  |  Overall Experience 
Clasificación:
5.0

Staff helpful and pleasant. Locker clean. Would recommend speaking directly to staff at location rather than going through U Haul corporate for more accurate and personal service.

christine c.  |  First Impressions 
Clasificación:
5.0

excellent staff and always were available to help whenever needed. facilities were well maintained and well lighted in the evening hours. We will always use U Haul for any of our storage or moving

Mel O.  |  Overall Experience 
Clasificación:
5.0

Always willing to help with any concerns or questions you have .

veenece m.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service thank you.

carol g.  |  Overall Experience 
Clasificación:
5.0

Awesome

David C.  |  Overall Experience 
Clasificación:
3.0

Reasonably Secure , why have 24 hour access and no light inside My door was froze shut a couple times with a foot of snow in front Snow melted, soaked all my box’s Shovel snow away from exit swipe

JIM B.  |  Overall Experience 
Clasificación:
4.0

Over the years I did experience some problems with dampness, but these conditions improved.

PAUL J.  |  Overall Experience 
Clasificación:
5.0

Loved the atmosphere and everything about it. But buying a uhaul lock was the only down side experience. Other than that amazing staff.

haris b.  |  Overall Experience 
Clasificación:
2.0

Vacated my storage locker then received a bill the following month.

Rachel B.  |  Overall Experience 
Clasificación:
5.0

Had no problems, staff was helpful

bruce m.  |  Overall Experience 
Clasificación:
5.0

Great staff and service.

OEUN L.  |  Overall Experience 
Clasificación:
5.0

fantastic service!

lisa c.  |  Overall Experience 
Clasificación:
4.0

.

alyssa u.  |  Overall Experience 
Clasificación:
4.0

no comment the services was good!

malu a.  |  Overall Experience 
Clasificación:
1.0

Does the insurance cover pests? nope. $1400 sofa....destroyed. $1100 loveseat....destroyed $1200 mattress...destroyed $900 refridgerator....destroyed Mouse pee and poop destroyed everything thanks

Gordon S.  |  Overall Experience 
Clasificación:
5.0

Everyone was super helpful, helped us choose exactly what we needed and explained everything to us clearly. I couldn't be happier with the service!

Alicia D. | Reservación
Clasificación:
2.0

The entire time I use the storage I had problem , I ask for 24hr access was told I have it but the agent forgot to activate the service, no customer service

simone s.  |  Overall Experience 
Clasificación:
5.0

A3esome service

dayle b. | Reservación
Clasificación:
4.0

No brantford ON facility

dan w.  |  Overall Experience 
Clasificación:
5.0

Very nice people

marianne m.  |  Overall Experience 
Clasificación:
3.0

The truck was dirty. I swept it out before moving my stuff and twice afterwards. There was a warning label inside the box that a $25 cleaning fee would apply if it wasn't swept out... not impressed.

jeff g. | Reservación
Clasificación:
4.0

I found the staff to be very polite and helpful at all times. The locker was clean and easily accessible. If I ever need to use this facility again I will.

john s.  |  Overall Experience 
Clasificación:
5.0

I really enjoyed this storage facility the staff are always friendly

Katrina W.  |  Overall Experience 
Clasificación:
5.0

Awesome customer service

donna l. | Reservación
Clasificación:
1.0

Mice ate their way into some of our boxes and ruined a lot of items.

Joanne M.  |  Overall Experience 
Clasificación:
4.0

The facility was well maintained and clean..the staff almost useless, management always grumpy. Convenient place, just don't ask staff anything.. they won't help.

Adrian F.  |  Overall Experience 
Clasificación:
4.0

I use uhaul always for moving and storage etc.

cassandra b.  |  Overall Experience 
Clasificación:
4.0

Gentelmen that I talked to on the phone, and then ended up coming in person so he could show what unit looked was a great help nicest person I talked to get a quick quote on the phone very inviting.

TONY R.  |  Overall Experience 
Clasificación:
3.0

Thank u

MICHELLE P.  |  Overall Experience 
Clasificación:
5.0

Very good and helpful staff.

MICHEL R.  |  Overall Experience 
Clasificación:
2.0

2 tvs were stolen from the storage☹

mohammed a.  |  Overall Experience 
Clasificación:
5.0

Great service!!

sylvia l. | Reservación
Clasificación:
5.0

friendly and organised

shaun m.  |  Overall Experience 
Clasificación:
4.0

The only disappointment was that I did not get a credit back when not using the facility for the full time I paid for. I had to move my stuff 20 days before the end of the second month.

Suzanne B.  |  Overall Experience 
Clasificación:
5.0

Brenda, Victor, Phil and all staff are consistently safe, courteous, kind and professional. This is the service all U-Haul employees can be measured by, as they are true assets to your company.

robert r.  |  Overall Experience 
Clasificación:
5.0

Great

Chris R. | Reservación
Clasificación:
5.0

Very clean and secure facility. Will recommend to friends and family!

Halyna B.  |  Overall Experience 
Clasificación:
5.0

fantastic service

george g.  |  Overall Experience 
Clasificación:
4.0

Well maintained facility with good access and clean, dry storage area.

raymond b.  |  Overall Experience 
Clasificación:
5.0

Thank you for looking after my belongings. If I ever need to have a storage unit again I will certainly choose U-Haul. I highly recommend your storage units. Thank you again. Sincerely Kathy

kathleen r.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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