Customer Reviews for U-Haul Moving & Storage of Hamden

5,489 comentarios

1685 Dixwell Ave   Hamden, CT 06514
(Merritt Pkwy-Exit 60)

(203) 281-3390

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(203) 281-3390

1685 Dixwell Ave
Hamden, CT 06514
(Merritt Pkwy-Exit 60)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

Make online easier to do

John B. 
Clasificación:
3.0

I did not receive a receipt via email.

Philip L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex C. 
Clasificación:
5.0

Great Job , busy place but in and out

Bruce C. 
Clasificación:
3.0

The van cut off in the middle of the street. I'm very disappointed!

TAMIKA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kismet D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

Great service and the quality of the cargo can was terrific.

Jacob T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rosa K. 
Clasificación:
5.0

Very helpful crew

andre C. 
Clasificación:
4.0

Make sure you check for extra equipment. I ordered a dolly. It was not in the truck so I had to drive back to get it. Luckily I lived just 2 miles away!

TOM O. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Domingo P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

Efficient and easy. Takes the sting out of the hell of moving

Marianne M. 
Clasificación:
5.0

Seamless transaction

Maureen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R S. 
Clasificación:
5.0

Van was very smelling that gave me a bad migraine and I had to clean some of it out I told the worker when I got back because I couldn't return to get another one I was on a time limit and he didn't even give me credit towards the truck that's not a good business

ANN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
4.0

El cliente no dejó un comentario.

john R. 
Clasificación:
5.0

Everyone on site was friendly & clear & eager to help. Great attitudes. Renting another truck this week & will return from this site.

Marianne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan R. 
Clasificación:
1.0

El cliente no dejó un comentario.

holly I. 
Clasificación:
4.0

Nothing -- easy access, nice staff

Maury K. 
Clasificación:
5.0

Everyone that works there are really nice and helpful, Thank You for The Great Customer Service!!

Sheila R. 
Clasificación:
5.0

Very profesional staff

Victor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya B. 
Clasificación:
5.0

El cliente no dejó un comentario.

luis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Excellent customer service!

Frank P. 
Clasificación:
5.0

I always appreciate doing business with this U-Haul location. They always have my vehicle ready when I arrive. Very supportive, and respective-full of my questions. No stress whatsoever...

ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yiling S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

Nothing… Everything is perfect, clean and the staff is JUST AMAZING (all of them)

Ricardo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR F. 
Clasificación:
5.0

Friendly and efficient customer service that made be picking up of the truck a simple procedure. Specialty items put in the truck as ordered online and the cost to rent the truck was very reasonable. Could not be happier with the process and will definitely use this U-Haul facility again as need be

Richard K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colern L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

My friend loss her phone we believe either in the truck or on the property. The young lady who answered the phone was rude and took my being upset about being told the phone was not on the property personally. I could hear her telling the manager “This lady is yelling at me….” Not professional at all.

Adrienne S. 
Clasificación:
5.0

easy and quick drop off

James M. 
Clasificación:
5.0

No improvement. Excellent service Professional staff.

Connie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
3.0

The rep should of told me I didn't put enough gas in the truck and gave me the opportunity to go and put more in instead of just charging me an insane amount for gas.

KESHA J. 
Clasificación:
4.0

The Hamden location was convenient, clean and well-run. Staff were eager to help and friendly. The truck was clean and in good condition.

Jonathan H. 
Clasificación:
5.0

The only problem I found is before I left with the truck I did not check the windshield wipers and my driver's wiper had a split in it and it was right across the windshield where you driver's eyes are but I pointed it out when I came back and they said they would take care of it

JOSEPH D. 
Clasificación:
5.0

The staff were always friendly and willing to help.

ELAINE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

laquita p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Davena T.  |  Overall Experience 
Clasificación:
5.0

It was very easy and fees were transparent.

Raquel C. 
Clasificación:
5.0

No tengo comentario todo estubo exelente lo recomiendo a todo el mundo

Luis M. 
Clasificación:
5.0

The equipment return area needs be be swept and gone over with a magnet after each return. I could see debris that I was not willing to drive through.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kellene E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
3.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

The guys working there were very nice, polite and great to deal with.

Clinton T. 
Clasificación:
5.0

Clek was extremely helpful and friendly.

karen W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Staff were personable and informative. Would definitely use as my Uhaul location next time I move.

Lindsey H. 
Clasificación:
3.0

They over charged my card 4 times!!

Shawn R. 
Clasificación:
5.0

Great service I will used again thank you so much

leotis T. 
Clasificación:
5.0

Truck was ready, clean and paperwork was quick. Attentive and courteous staff as well. Been a while since I utilized Uhaul but was very pleased and will return.

Jeffrey B. 
Clasificación:
1.0

I reserved truck for 12 hours. Then i went to pick up the truck so i aaked the employee if i can use the truck for 24 hours.so the employee said thats fine. After 5 hours i get a call from uhaul manager saying that he need the truck same day But no manners Just shouting so please train the manager good

Ashley A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
5.0

Loved the bit about how much fuel to buy. Check in and check out were very easy.

George S. 
Clasificación:
4.0

the key cards did not work

dominic M.  |  First Impressions 
Clasificación:
5.0

Keep doing what you are doing!

deborah A. 
Clasificación:
5.0

I should get a discounted rate or coupon bc all I've ever done is rave on how awesome the experience is using the app. How much easier it is on the staff. Just clean and park the vehicle. Coupon please!

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

edson A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sherley J. 
Clasificación:
5.0

Everything went well, no problems.

RICHARD M. 
Clasificación:
5.0

Keep up the good work

Desiree P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
5.0

I really appreciated the customer service— all three people who helped me pick up/drop off the van were great!

Briallen H. 
Clasificación:
2.0

The location was convenient and the staff was friendly, but the equipment was not the best. The vehicle only had 1/16 tank of gas in it, the snow from early in the day was still on the top of the truck, and the windshield wipers did not work well making it hard to see. It made my moving experience frustrating. I have UHaul in the past and this was my worst experience.

BRIAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

The company rep did a great job from check in to connecting trailer. We're in and out very quickly. He is great asset to your company

THOMASE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larente' H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELANA R. 
Clasificación:
3.0

When people order equipment make sure it's in the van I paid for dolly and it was not in the truck didn't notice until it was time to pack truck

WILONDA M. 
Clasificación:
4.0

The computer was down and sent my driver information to pickup in Orange post road, then the store said not there, go to STATE street Hamden, which was a fly by night dirty garage with no truck. He then called and was told it was to be picked up in Hamden. There was significant fuel and time lost because of this error and should be somehow adjusted on the actual rental.

RANDALL J. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEREMY SCOTT T. 
Clasificación:
4.0

El cliente no dejó un comentario.

george P. 
Clasificación:
4.0

The pick up was extremely dirty and had a really bad cigarrette odor inside

CARLOS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK P. 
Clasificación:
4.0

Clean better and it smells like smoke just uses Bleach in water

DALE M. 
Clasificación:
2.0

Asked to have bill paid by cc automatically every month, then I got a bill which I figured was just to tell me what was going to be charged. Then I get a late notice and when I called and explained the person didn't even offer to waive the fee. When I went to the unit it was still locked out, I asked someone to remove the lock which she did. Then someone else came and said in a rude manner that next time I'm late I need to stop in the office and ask to have the lock removed. Great way to treat a new customer.

Coby S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHAWA K. 
Clasificación:
5.0

Very nice place to rent any to help you do a good muver !!

ABRAHAM H. 
Clasificación:
3.0

Have correct prices upfront instead of having hidden fees. Then over charge by the day when the price is supposed to be locked in from the beginning. Very unhappy with the way they overcharged me

Tanya H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BASIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARAM B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAMMANTHA W.  |  First Impressions 
Clasificación:
5.0

My experience with uhaul was perfect. The moving process was made so much easier with uhaul's resources. Fair price, the store has anything and everything i needed for moving. The staff is always cheerful, polite, and very helpful. I'll recommend this uhaul site to anyone i know is moving. Next time i need storage i will come back to this site. I'm even going to invest in UHAL stock. Thank you all for making my move easier.

Tom M.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful

Vernessa H.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Pairs M.  |  First Impressions 
Clasificación:
1.0

The manger Felix , wouldn't let me store my items there because of a situation that happen at another facility, not his facility. Nobody did not ask me what happen , they took word from one person to another. The trainee on water street was rude , he had bad customer service and the things he was saying to me was so disrespectful. Shame on you Felix, and I hope another family is not in a situation and you take word of someone else . You wasn't even there . As a manger you should of ask what happen to see what my side was , but I felt like you guys saw, a black woman and automatic label me as a ghetto , section 8 loud mouth woman . Nope you have it all wrong , Iam a hard working single mother that carry 3 jobs . I provide for my kid , no assistance, no help I work for everything. Neither less to say I have less than 24 days to find a home for me and my child . So excuse me I can be under some stress, so if I took it out on the other guy I simply apologize but that still don't excuse the fact how he talked to me and how Felix acted.

Pairs M.  |  Overall Experience 
Clasificación:
5.0

Slight hiccup with storage unit that was fixed quickly and professionally.

Coby S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff Z.  |  Overall Experience 
Clasificación:
5.0

Great service. Very pleased

dolores S.  |  Overall Experience 
Clasificación:
5.0

Keep this way all the times!!

ABRAHAM H.  |  Overall Experience 
Clasificación:
5.0

Very professional staff. Courteous and helpful.

MICHAEL J.  |  First Impressions 
Clasificación:
5.0

Always excellent staff, very understanding, this why i use uhaul.

ROSE J.  |  First Impressions 
Clasificación:
2.0

Where is my Bill...cant find on my u haul account. Web site absolutely sucks for finding information of past storage rental. WHERE IS MY REFUND AMOUNT

Steven B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Khadijah W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LISA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anita S.  |  First Impressions 
Clasificación:
5.0

From the staff to the location Uhaul overall was super helpful. Even during my move out the staff was super helpful. My only issue was that it was hard to get you all on the phone other than that thank you all for the experience.

Melissa R.  |  Overall Experience 
Clasificación:
5.0

The manager and staff were extremely helpful. We were very impressed with the facility and service and also rented vans from them

Pamela S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD H.  |  Overall Experience 
Clasificación:
5.0

Easy check in and out

MICHAEL A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA W.  |  Overall Experience 
Clasificación:
1.0

Never again!!! I received No communication for 1 yr due to Covid is what I was told. I forgot I had the unit and then was told to pay or unit will be sold. Not one call or email for a year then that? My name was blasted all over the newspaper auctioning for a unit that had nothing in it. Also you can never get through to anyone in the local office. Just terrible!

ALLEGRA K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yagnaseni D.  |  Overall Experience 
Clasificación:
4.0

Very dark in the room itself but overall a great experience with very helpful staff!

Giavanna C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEION C.  |  First Impressions 
Clasificación:
5.0

Courteous and helpful Easy to use

Sayed A.  |  Overall Experience 
Clasificación:
5.0

Ninguno

ABRAHAM H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nenha Y.  |  Overall Experience 
Clasificación:
1.0

This was the worst experience ever. I got to the storage place and after driving from NYC to Connecticut for almost 3 hours, they didn't have a storage available for my things. They had to change the storage place to another city so I had to drive more than what I expected. On top of that you have the audacity to change me 0.43 cents for extra mileage.

Mariel C.  |  First Impressions 
Clasificación:
5.0

Excellent service

Lauren O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rita C.  |  First Impressions 
Clasificación:
5.0

The staff at UHUAL made me feel secure and was always very helpful. I would rent from them again.

RITA C.  |  Overall Experience 
Clasificación:
4.0

The only concern I had were the visibility of the rat traps that were very large and the mice traps inside the storage area. The storage doors also had significant space between the bottom of the door and the floor, which would allow for rodents to access.

Laura L.  |  Overall Experience 
Clasificación:
3.0

The smaller units were surprisingly dingy. We ended up needing a larger one, which was much nicer. But I would never want to store my belongings in the smaller units. They were dark and did not look very well maintained or secure.

Alexis L.  |  Overall Experience 
Clasificación:
5.0

I will always use u-haul for my moving needs

MAZATTA M.  |  First Impressions 
Clasificación:
5.0

Great experience

derek t.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

grace l.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacee m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Apex P.  |  First Impressions 
Clasificación:
3.0

I had a reservation, but was sent to two different locations. I don't understand the purpose of a reservation and then no storage guarantee. I was misinformed twice. The manager at the Hamden location Joe did turn it around for us it wasn't his error. He went above and beyond and was able to get us a storage after traveling from out of state.

TIMOTHY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James A.  |  Overall Experience 
Clasificación:
5.0

Staff was super helpful in getting me set up.

Natalie A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elayne M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRace C.  |  Overall Experience 
Clasificación:
5.0

Very helpful and accommodating. Would definitely recommend this location.

Lauren O.  |  First Impressions 
Clasificación:
5.0

Gracias

Rae P.  |  First Impressions 
Clasificación:
5.0

The only drawback was the fuel charge. We returned the truck with the same amount of fuel we started with, but was expected to bring it back with more than we started with and was charge $6.17 for fuel. We our trip was 13 miles in total. A definite fuel ripoff

Laytisha C.  |  First Impressions 
Clasificación:
5.0

Employees were extremely nice and super helpful. They took their time to explain and re explain the access card. I love the fact that my unit has an alarm on it too. I feel like my stuff is super secure. Thank you for having a safe storage facility.

Jenny B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Bhartendu P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeramie V.  |  First Impressions 
Clasificación:
5.0

There was an employee named Kay (I think that was his name) who was absolutely amazing. He answered all of our questions and was super helpful and friendly. Very professional and knowledgeable and was a huge help. After a 12 hour, multi state trip he was a wonderful friendly face to greet us. Everything was streamlined and easy. I cannot express enough how great he was. Please promote him.

Alexis L.  |  First Impressions 
Clasificación:
5.0

As always, my experience was excellent! The staff was very professional, and extremely helpful.

Cheryl R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff Z.  |  First Impressions 
Clasificación:
5.0

Representative Weber above and beyond his duties! This sales associate took time to show us different storage units and explained the policy in detail. Excellent customer service

James A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

katharine l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucie W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARACELIS R.  |  Overall Experience 
Clasificación:
5.0

Joe went above and beyond to make sure we were satisfied and could in fact use their location for our storage needs.

Adrienne D.  |  First Impressions 
Clasificación:
5.0

We had an issue with getting a storage unit online. Spoke with Debra at customer service she was great. Spoke with Joe G, the site manager, he was great ! He had us work with Kevin and Anthony the next morning to get a unit,they were awesome! I am very pleased with their help! They were professional and friendly. I would highly recommend this team and location! Thanks to all for helping us during a critical time. David Desing

DAVID D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cerise s.  |  First Impressions 
Clasificación:
5.0

Staff was always gracious in answering any and all of my questions.

DONNALEE T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nick S.  |  First Impressions 
Clasificación:
5.0

My experience was wonderful. From the friendly staff to the easy storage solutions. Will use again in the future.

ROMAN G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMAN G.  |  First Impressions 
Clasificación:
5.0

I had an amazing experience with U-HAUL. Joe Gattilia and His Staff, are Professional, Courteous and Customer Service Friendly. Bravo Joe. Thank You so much!!

joseph c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R.  |  Overall Experience 
Clasificación:
5.0

No complaints except office staff were not wearing masks and had to be asked to don them.

Michael D.  |  Overall Experience 
Clasificación:
5.0

Rep that helped me was very helpful and friendly.

ashley t.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gina Michelle A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryann P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Roxanne H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

victoria f.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Fitzgerald H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ARACELIS R.  |  First Impressions 
Clasificación:
5.0

The staff and facility was great! A little overpriced but it was good.

TYRESE S.  |  Overall Experience 
Clasificación:
5.0

Everyone we very helpful and professional and polite, thank you very much.

JAMES A.  |  Overall Experience 
Clasificación:
5.0

The service rep was very knowledgeable with storages and very helpful with my decision making on the size of the unit. He definitely went above and beyond to make sure I had all that I needed and Conveniently placed my unit on the bottom ground floor. I appreciate great service, I also will be recommending this place for sure. And using this location for all my future storage needs -"and truck rentals. Thanks again

Dashawn H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NOE R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew d.  |  Overall Experience 
Clasificación:
5.0

eXCELLENT CUSTOMER SERVICE

Michael Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ouffeuwnou s.  |  Overall Experience 
Clasificación:
5.0

The management staff at the branch of record where I conducted my business were very professional and accommodating and I would gladly use their services again and recommend them to anyone needing their services.

Gary M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLI E.  |  First Impressions 
Clasificación:
5.0

Very helpful and understanding thank you

rodney c.  |  Overall Experience 
Clasificación:
5.0

Great Location and well run

John D.  |  Overall Experience 
Clasificación:
5.0

Consumer services was great and fast

lavias P.  |  First Impressions 
Clasificación:
1.0

Dirty storage unit and I refused to move in the unit.

Jillian K.  |  First Impressions 
Clasificación:
1.0

Communication was horrible, the unit was dirty which is the reason I didn’t move in.

Jillian K.  |  Overall Experience 
Clasificación:
5.0

Great

Joey's C.  |  Overall Experience 
Clasificación:
5.0

The Hamden Staff are always polite, helpful and super professional! ¡Gracias!

norma s.  |  Overall Experience 
Clasificación:
5.0

Awesome place of business.

Tanya Y.  |  Overall Experience 
Clasificación:
4.0

Thank you for making it a first floor unit, this makes moving your things way easier 😀

Jackelyn P.  |  First Impressions 
Clasificación:
5.0

Reserved a unit but wouldn't be big enough for everything it was close to closing time and staff was able to up grade to a larger unit thanks for the great service.

Michelina A.  |  First Impressions 
Clasificación:
2.0

I was suppose to pick up mu U haul tonight at 7 pm and did not get my code to pick up the truck Very bad customer service

John D.  |  First Impressions 
Clasificación:
5.0

This Michael wife we had nocomplaints, accomplish what we had to do Thank You and we will use your service again From Mr. And Mrs Beamon, or Customer satisfaction rate it a 10

Micheal B.  |  First Impressions 
Clasificación:
5.0

The staff far exceeded my expectations. Helpful, friendly, timely. I wish every company I buy services from were as good.

mike j.  |  Overall Experience 
Clasificación:
4.0

This facility worked well for what we needed at the time. Everyone we dealt with there was helpful.

chris b.  |  Overall Experience 
Clasificación:
1.0

I made the full payment before the auction date as I was told. I have a receipt number and my next due date wasn't until August 30th. What happened to my items that were in storage?

MASIKA M.  |  Overall Experience 
Clasificación:
3.0

Customer service Representatives were very helpful which made the move easy plus it didn’t take long to check in or out thank you

Deborah G.  |  First Impressions 
Clasificación:
5.0

Repeat customer. I have a disability which makes life difficult in this economy. I appreciate being able to put all of my belongings in a well maintained facility without spending a fortune to do so.

Gary M.  |  First Impressions 
Clasificación:
5.0

The storage facility was well maintained. My unit was on the first floor so my moving stuff in and out the facility was extremely seamless.

Hamardo S.  |  Overall Experience 
Clasificación:
5.0

Joseph Gattilia did an AMAZING job helping us find the perfect storage. His is extremely knowledgeable and friendly. Because of Joseph's outstanding customer service, u-haul gained a customer for life

Chantel H.  |  First Impressions 
Clasificación:
4.0

When reserving by phone I was told the storage units are prorated, I found out at checkout they're not. But, the process to reserve online & follow-thru to get keys was easy + the workers are kind.

Naiska C.  |  First Impressions 
Clasificación:
5.0

The staff are very kind and professional. I will recommend this location to my friends and family.

kathleen s.  |  First Impressions 
Clasificación:
5.0

Very pleasant and helpful staff.

Elizbeth R.  |  First Impressions 
Clasificación:
5.0

Every thing was great

verona w.  |  Overall Experience 
Clasificación:
5.0

Matt who helped me was very patient with me in answering all of my questions about setting up my unit

Patricia M.  |  First Impressions 
Clasificación:
5.0

We had several temporary moves and in need of the U-haul truck and storage units. The equipment and staff are excellent. Thanks U-Haul!

Emanuel f R.  |  Overall Experience 
Clasificación:
5.0

Nice large facility.

Jalal C.  |  Overall Experience 
Clasificación:
5.0

Great facility! Everything was well taken care of when I stored there for a year and a half. The staff even went above and beyond and helped me find my keys when I lost the in the car!

elizabeth b.  |  Overall Experience 
Clasificación:
5.0

The only negative was the cost of the rental.

jonathan b.  |  Overall Experience 
Clasificación:
5.0

Thank you for storage of all my stuff and being so nice and friendly atmosphere. I will tell all my friends about your company.

Jeanette M.  |  Overall Experience 
Clasificación:
5.0

Nice place, good customer service.

akilah h.  |  Overall Experience 
Clasificación:
4.0

Grateful for the monthly email reminders because with my busy life I would never remember that my storage payments was due. So thank you for the reminder.

amelia r.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff

frieda h.  |  Overall Experience 
Clasificación:
5.0

N/C

MAKARNA E.  |  Overall Experience 
Clasificación:
5.0

This facility was fantastic! We had our belongings in here for five years. The facility was well maintained - no bugs, climate was well-regulated - and the staff was really friendly. ¡Gracias!

TRACY C.  |  Overall Experience 
Clasificación:
5.0

Staff at this facility were simply fantastic across the board. I felt the storage structure was also first class. I would highly recommend this facility to others.

Curtis B.  |  Overall Experience 
Clasificación:
5.0

Staff were very helpful in assisting me with my storage units-selecting the appropriate size, answering all my questions, and working a reasonable price.

Nichole D.  |  First Impressions 
Clasificación:
5.0

The guys that work there was very helpful!

TIFFANY C. | Reservación
Clasificación:
3.0

none

cynthia f.  |  Overall Experience 
Clasificación:
5.0

Everything was wonderful, especially the people. Gracias

Danita F.  |  Overall Experience 
Clasificación:
5.0

Making the reservation was easy and Mathew provided me with excellent customer service.

micheal C. | Reservación
Clasificación:
5.0

this facility was helpful and was able to meet needs of us as a user. they were more willing to check and to make suggestions to users. they were more competent on the computer interface than others

Lynette J.  |  Overall Experience 
Clasificación:
5.0

Helped us out of a bind when we needed storage in a hurry!

Laura C.  |  Overall Experience 
Clasificación:
5.0

The staff is always friendly, helpful, and available!

Elizabeth A.  |  Overall Experience 
Clasificación:
3.0

I had trouble with the doors to the building not being unlocked at opening (7am)& it took a while to get assistance. This is tough when the only time I could go is 7-7:30 to get to work on time for 8.

Sandra G.  |  Overall Experience 
Clasificación:
5.0

We have had numerous uboxes delivered to Hamden. They have been amazing, friendly and easy to work with every time. Highly recommend this facility!

Mellisa M.  |  Overall Experience 
Clasificación:
2.0

The rooms have no lighting, narrow halls, low beams, small doors, no air conditioning or climate control. Stairs and no elevators, completely inconvenient. Most of the staff was friendly and helpful.

Shannon P.  |  Overall Experience 
Clasificación:
5.0

all good

Sarah L.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful from the time I moved in to the time I moved out. I would highly recommend this location.

Kevin B.  |  Overall Experience 
Clasificación:
5.0

Thanks for the help. Very good service

portia a.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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