Comentarios de los clientes para U-Haul Moving & Storage of Greenwood District

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Greenwood District

Clasificación general:

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Jaden S.
Clasificación:

El cliente no dejó un comentario.

TODD C.
Clasificación:

Trailer was not cleaned before our pickup.

John C.
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El cliente no dejó un comentario.

BRIAN B.
Clasificación:

Cathy did a great job, exceptionally professional. Thanks!

BRIAN B.
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Cathy/Kathy did a great job and is professionally plesant to work with! This was an enjoyable rental that actually exceeded expectations. Thanks!

CHARLES C.
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El cliente no dejó un comentario.

Cindy C. | First Impressions |
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El cliente no dejó un comentario.

Finny M.
Clasificación:

Little tight getting in, but lady that checked me in was really nice.

PHILLIP P.
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El cliente no dejó un comentario.

Phena H.
Clasificación:

I really appreciate the help, advice, professionalism, and kindness my family and I received.

Heather L.
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El cliente no dejó un comentario.

Micheal G.
Clasificación:

don't blame the customer .before you check the equipment . wasted time and money

KENDRA H.
Clasificación:

El cliente no dejó un comentario.

LINDA S.
Clasificación:

In and out quickly. Very friendly service.

Angie M. | Overall Experience |
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Easiest company to deal with. Thank you for helping us during our transition.

Frankie D.
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El cliente no dejó un comentario.

CHERYLEA E.
Clasificación:

Front desk was hard to find behind all the boxes etc just inside the front door

Kyle B.
Clasificación:

El cliente no dejó un comentario.

Chanda T.
Clasificación:

El cliente no dejó un comentario.

MARVELINE F.
Clasificación:

El cliente no dejó un comentario.

KIEANNA J.
Clasificación:

El cliente no dejó un comentario.

Marc C.
Clasificación:

El cliente no dejó un comentario.

Laura W.
Clasificación:

El cliente no dejó un comentario.

JANET C.
Clasificación:

The customer svc rep wasn't very courteous and really rushed us thru the rental process with no explanation on anything. When I asked about discounts she didn't respond so I'm not sure if I was charged the correct amount

Robert C.
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El cliente no dejó un comentario.

Debra H.
Clasificación:

El cliente no dejó un comentario.

MARY M.
Clasificación:

El cliente no dejó un comentario.

Suzanne J.
Clasificación:

I have been to this location twice now, the staff are friendly, professional and very helpful! Thank you very much, I appreciate y'all very much! I would highly recommend y'all to everyone!

Clark H.
Clasificación:

We had a great experience!

CANDICE R.
Clasificación:

Not require email while some one is moving. Non-sensical

CRYSTAL C.
Clasificación:

El cliente no dejó un comentario.

Ashlyn G.
Clasificación:

El cliente no dejó un comentario.

Melvin P.
Clasificación:

El cliente no dejó un comentario.

Toby J.
Clasificación:

El cliente no dejó un comentario.

Clarkson W.
Clasificación:

Kari the manager was very helpful. Good attitude. I give her a ten

SHAWN B.
Clasificación:

The rep told me the dolly and the moving pads/blankets were in the truck, got to the location and...they weren't. I had to go to Lowe's, buy a dolly and ten blankets/pads...$152 with tax The rep said the vehicle had a 1/2 tank, it didn't. A little more than a 1/4 of a tank. To meet the contract I had to put extra gas I didn't use back into it. I had to put approximately $12 worth of gas to meet the 1/2 tank. The vehicle had 5.9 miles more than I was told. The truck had a rough idle and it drank gas, when I picked it up it had just over a 1/4 tank in it. I put $49.00 in it to fill it up, drove two miles to my daughter's home and loaded the bed frame, two night stands, dresser and mattress/base. That was it, it was barely 1/2 loaded at a single layer...no boxes, no other furniture and nothing else of any weight. I drove around 129 miles and it drank almost 3/4 of a tank of gas, barely ran over 60mph, idled rough and died twice. I will never rent from U-Haul again

Darren V.
Clasificación:

Nice professional place!

DWAYNE H.
Clasificación:

I was pleased with my transaction with Uhaul.

Burnice G.
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Always great service friendly and helpful

Jeffrey S.
Clasificación:

UHAUL at Tulsa Greenwood District was excellent. Your after hour return app needs work! Spent over 30 minutes trying to get it to accept the required photos.

Fayetta W.
Clasificación:

You can not text me at 4:36 am with this survey.

Floryda C. | Overall Experience |
Clasificación:

Kari and her team were extremely caring, helpful and professional. Great experience!!

Kyle B.
Clasificación:

El cliente no dejó un comentario.

KEVIN R.
Clasificación:

Discounts! Lol!

Dale M.
Clasificación:

El cliente no dejó un comentario.

Tracie M. | Overall Experience |
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El cliente no dejó un comentario.

Robert H.
Clasificación:

Not sending text messages at 4:21 am

Rosie W.
Clasificación:

Staff was very friendly! One of the tires had low air and the notification was on when I got in the van. I put some air in it myself but would have like to have that done by the provider. Otherwise great experience.

lillie J.
Clasificación:

Make sure the equipment works right

Jerry T.
Clasificación:

El cliente no dejó un comentario.

Scott S.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER W.
Clasificación:

More rapid check is on equipment. I feel like the delay of over a day in giving my receipt is not appropriate.

MELISSA M.
Clasificación:

I will not return to this location. I requested a dolly with the truck. I did not get one. That's fine, we survived without it. However, I am still being charged for the dolly. When I returned the truck, I disagreed with the charges and wanted to dolly charge removed. I returned the truck after hours so I was told through the app that I would hear from someone within 48 hours. It has been a week, I have not heard from anyone and now I have received an email with charges that include the dolly.

Stephanie H.
Clasificación:

Good job!

anginetta M.
Clasificación:

El cliente no dejó un comentario.

Tamica C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kaland B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Joseph G.
Clasificación:

Good

ROBERT D.
Clasificación:

Did not see a person there. Just dropped the trailer and checked out on line

Nancy B.
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We frequently use U-Haul and this store has become my go-to location. The staff is friendly and helpful. Will definitely continue to do business with them!

Gwynette C.
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Continue to present as a professional, being pleasant and informative. Other than the difficulties I experienced when trying to contact this office by phone everything else was great. Thank you all for your help.

Precious R.
Clasificación:

Good

DAVID G.
Clasificación:

El cliente no dejó un comentario.

elizabeth B.
Clasificación:

El cliente no dejó un comentario.

SEAN R.
Clasificación:

When I went to pick up my uhaul, one of the employees was very rude and brash with me.

Bethany M. | First Impressions |
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El cliente no dejó un comentario.

Bethany M.
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El cliente no dejó un comentario.

Melville M.
Clasificación:

Excellent experience

COREY T.
Clasificación:

The tire had an issue but the guy that got the vehicle for me helped a lot and did a great job.

Mary W.
Clasificación:

At pickup the woman was very nice and helpful. At return, a different woman was not. My spouse drove the truck around back. I went inside because I didn't know if we needed to do anything else. Waited in line. Woman asked where the truck was- I told her it was around back and asked if I needed to do anything else. She barked at me to "toss the keys in the box. We are closing". There was 30 minutes left until closing time. If you don't want to deal with customers returning equipment at least have a sign up stating the process.

Eddie M.
Clasificación:

El cliente no dejó un comentario.

Christina S.
Clasificación:

the cargo van had roaches. So nasty! We told the guy at the store and there was nothing said about making it right. This is the last time I will use Uhaul for anything!

Angelina H.
Clasificación:

El cliente no dejó un comentario.

Cheryl J.
Clasificación:

The truck battery went dead I wasn't able to complete my job because by the time to wrecker service showed up it was too late! I returned uhaul and got charged! Maybe there should be someway for uhaul to know if they sent a mechanic/wrecker out there should be a complete refund if uhaul us returned! Then maybe the battery should've been checked before truck was driven off lot

Bonnie G.
Clasificación:

Dedric Moore was amazing I had to come back, and change my reservation. To be the only person running the store it was a wonderful customer experience. He's awesome this u-haul location is the best in Tulsa!

gloria N.
Clasificación:

Yes I'm very pleased with the staff at the location where my things are stored they make me feel welcome good customer service and that's what everyone is looking for keep The staff at that location they are great Gloria. Nyan

TONI F.
Clasificación:

El cliente no dejó un comentario.

Erica Lynn P.
Clasificación:

Someone on duty to help check in

debbie K.
Clasificación:

El cliente no dejó un comentario.

RHONDA A.
Clasificación:

El cliente no dejó un comentario.

Tyler D.
Clasificación:

My bill was incorrect and I was charged for an extra day

SONI I.
Clasificación:

You don't have to, your improvement is excellent

Aubrey P.
Clasificación:

El cliente no dejó un comentario.

Gene G.
Clasificación:

Doofuses that work there had parking lot blocked moving trailers around.

John P.
Clasificación:

A short driving lesson...especially making turns with a 26 foot truck. Also an orientation to the controls. I discovered where the external power outlet is on the last day.

ELISABETH S.
Clasificación:

I had reserved a furniture dolley. When I arrived, they told me there were none. If I reserve equipment, I expect it to be available or be contacted before I get there.

paul H.
Clasificación:

The after hours check in on the app is a royal pain in the ass.. it took mr 30 minutes and doing it 4 different times to get it to work.

BILL M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert G.
Clasificación:

El cliente no dejó un comentario.

Solomon A.
Clasificación:

Great service, hassle free

Joey T.
Clasificación:

Superior service from start to finish. Will recommend to everyone.

Charlotte V.
Clasificación:

My miles were 85550 not 8555.2 i took a picture of my miles

Robert Z.
Clasificación:

Location had signs posted for all customers to wear masks, but the employees were not wearing masks. I would have felt safer if the employees were also wearing masks.

Juliette K.
Clasificación:

After having to return this truck and being told that it was a 3 day rental instead of the 4 days I was told at my pickup location, I will never use U-Haul to move ever again. Communication problems, so I got charged for an extra day despite being told I had a 4 day rental when I picked up the truck. Mobile drop off was awful. Picking up is easy, dropping off is a complete train wreck. Don't use U-Haul.

Lisa T.
Clasificación:

Ben has a great attitude. Very helpful all the time, even when it's super busy. The downtown Uhaul is clean, organized, fully stocked and friendly.

michelle B.
Clasificación:

The entire staff was courteous and professional. They made the experience so easy!

Samuel P.
Clasificación:

none for now

Courtney P.
Clasificación:

El cliente no dejó un comentario.

Jeffrey M.
Clasificación:

Dedrick went above and beyond to make everything go smoothly, professional and a great personality!

AMY A.
Clasificación:

HAD A TEAR IN TIRE AT PICK UP A BLOW OUT ON THE WAY TO BROWN WOOD AN HAD TO STAY IN OKLAHOMA CITY AN NO REFUND BACK ON THE MILES OF RETURNED

Thomas N.
Clasificación:

Ben was very helpful and he is to be comended

Mark G.
Clasificación:

the sales people were professional and friendly.

Troy W.
Clasificación:

El cliente no dejó un comentario.

Brandy H.
Clasificación:

Manager was very friendly and helpful and so were the two gentlemen working that evening when I returned.

augustine T.
Clasificación:

Its was hard to find. Have a Uhaul sign on top of the building.

Larry B.
Clasificación:

El cliente no dejó un comentario.

JODY C.
Clasificación:

El cliente no dejó un comentario.

AUNDRA S.
Clasificación:

Great Job!!

trudy h. | Overall Experience |
Clasificación:

Thank You

Jessica C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TYLER E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeffrey P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Bryant D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Alean A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John &Karen G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Meriah P. | First Impressions |
Clasificación:

Curtis was super awesome and super helpful and worked really hard to make sure we were getting what we needed

IVAN L. | Overall Experience |
Clasificación:

Excellent service

Brian H. | First Impressions |
Clasificación:

Friendly and informative staff.

IVAN L. | First Impressions |
Clasificación:

Excellent service and professionalism

Dylan R. | Overall Experience |
Clasificación:

Had a 5’x8’ trailer and discussed the contents and I was given a storage unit 5 feet off the ground that was a 5’x5’ square, 8 feet tall. The unit itself was useless. The door outside wouldn’t open

Laura L. | First Impressions |
Clasificación:

Staff was busy but excellent. Very helpful and friendly.

Caroline G. | Overall Experience |
Clasificación:

Your staff are terrible at this location. We were harassed for parking in the handicap parking (with placard) so they could park your Uhaul van for advertising. Terrible staff all around.

Connie F. | First Impressions |
Clasificación:

nice

Patricia E. | Overall Experience |
Clasificación:

Considerate employees. Not much flexibility.

marsha g. | Overall Experience |
Clasificación:

This storage was great, the only thing I think I should be given was a prorated refund. My storage was from the 15th to 15th I move out 8 days later.

timothty m. | Overall Experience |
Clasificación:

Thank you!!

Susan S. | Overall Experience |
Clasificación:

Everything was well kept. Just problems with water leaks when it rained

Nicole B. | Overall Experience |
Clasificación:

The staff was short handed most of the time. One guy though was over the top customer service centered. We called and and checked on us, it was great! If all the workers were customer focused

Andrew A. | Overall Experience |
Clasificación:

Poorly maintained facility. Hard to move items around storage areas because of poorly designed and maintained entrances, sidewalks and parking lots. Elevator broke several times while renting storage.

timothty m. | First Impressions |
Clasificación:

Thank you....

Jeff R. | Overall Experience |
Clasificación:

Employees helpful when asked, but I would suggest training to greet each customer as they walk in and asking how can we help you today. Higher touch initiative, but would separate you from others.

Diana H. | First Impressions |
Clasificación:

Could of explained the storage lot better by letting the person know that you have to walk up stairs and carry your stuff up 10 stairs because there's no way around it not know if the person is able

Latasha H. | Overall Experience |
Clasificación:

Keep up the good work

Shannon G. | First Impressions |
Clasificación:

Freindly staff and very clean grounds and store.

Dedric M. | First Impressions |
Clasificación:

Great staff great customer service

Clifford M. | Overall Experience |
Clasificación:

The U-Haul at 504 E Archer Tulsa, Ok Is one of the best storage facility I had ever used. Thanks you again,

Kelli P. | Overall Experience |
Clasificación:

Need more friendly staff

kara l. | Overall Experience |
Clasificación:

Locks kept getting put in my storage unit by accident. Gaining access was always dramatic and never easy and the Elevator was broken multiple times when I was trying to move things in and out.

Travis W. | Overall Experience |
Clasificación:

The staff was very helpful and friendly.

John S. | Overall Experience |
Clasificación:

Staff could be more engaging and the elevator could be replaced

Bailey T. | Overall Experience |
Clasificación:

The customer service was horrendous. Also when I was moving stuff in to the unit I was kicked out of the building earlier than when it closed because the person on duty wanted to leave work early

No se han enviado comentarios para esta ubicación.

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