Customer Reviews for U-Haul Moving & Storage of Greensburg

3,354 comentarios

5218 St Rte 30   Greensburg, PA 15601
(Next to Boston Market below Westmoreland Mall)

(724) 838-0600

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(724) 838-0600

5218 St Rte 30
Greensburg, PA 15601
(Next to Boston Market below Westmoreland Mall)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

The only issue I see is when returning your equipment especially on the weekend Saturday and Sunday you can't have just one guy there running equipment going out hooking up the equipment getting the truck or the trailer and you have people standing in the waiting room because there's only one person there. I went to return a U-Haul Truck and there's one guy there by himself five people in line ahead of me that's ridiculous! Weekends are busy time specially Saturdays people getting U-Haul trucks and Sunday people returning them and you expect one guy to do all that himself that's crazy.

CHARLES B. 
Clasificación:
5.0

Customer service was excellent!

Roni S. 
Clasificación:
5.0

There were only 2 employees working and they were very busy. Both did a great job: quick, efficient, and very friendly.

joseph M. 
Clasificación:
5.0

Can't think of anything. Excellent service.

Constance Y. 
Clasificación:
5.0

Very fast service and very friendly.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

Great customer service. Clean and reliable equipment. I'm happy with my experience I'll definitely use U-Haul again.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl U. 
Clasificación:
1.0

I put too much gas in the tank because I kept checking that that gauge thing that you gave up us to let us know how much and it was reading under and turns out that something was wrong and I put probably 30 or more dollars too much into tank and you guys don't give refunds which is BS so after giving you well over $200 250 whatever it comes to I'm out another 40 for gas cuz you don't refund so yeah I wouldn't recommend anybody to you

RICK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

Have reception ask "who was here first ? when multiple customers line up in the morning.

Rob R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ray C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
5.0

Had issues uploading pictures when returning the equipment after hours via the app. Everything else was great! 👍 Will definitely be back again.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

The customer service was great!

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittney L. 
Clasificación:
5.0

Everyone was excellent, from the pickup of the trailer to the return of it. Very friendly staff!

Larry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

With gas prices, tank should be full n returned full....

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica E. 
Clasificación:
5.0

The assistant who checked me at 7am was very helpful, friendly and professional. I was very happy that I had someone as nice as him answering all my questions because this was the first time renting a truck.

Jodi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rob D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary T. 
Clasificación:
4.0

When we went to pick up our rental it was never returned by the precious customer leaving us without a rental to move on moving day. The employee did call us to inform us that there was a smaller option for the next morning, we switched to that rental. Please charge some kind of non return fee etc to get people to actually return on time and to avoid the next customer not having their rental. This is heartbreaking in already stressful situations like moving.

Juan M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
5.0

Will and the entire staff are very pleasant and helpful! They made my move go smoothly with trailer rentals snd storage units. Thx

JEFFREY U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vernon K. 
Clasificación:
5.0

The store representative was thorough quick and personable. Drop off was quick and easy after hours.

Jana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

joe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew B. 
Clasificación:
5.0

Will and his team are excellent!

JEFFREY U. 
Clasificación:
5.0

Great in store service!

Amber D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa E. 
Clasificación:
5.0

what you are doing is fine

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad F. 
Clasificación:
4.0

The 28' truck broke down 4 miles from the shop. Battery(my quick charger) had to be charged for me to finish the job. Check engine, oil, and battery light was on intermittently throughout the whole day. I picked this truck up at 7:00 a.m. and returned it barely by 5:00 p.m. we had to wait for the battery to charge before we could even drive it back to the shop. I called my local U-Haul dealer when the truck shut off on me I was stuck at a red light with the four ways on. I called the gentleman and he explains to me that he was the only one there working had no one else that he could send out with another truck and then I basically had to call the 1-800 number on the contract and wait for somebody to show up. Luckily after 10 minutes the truck fired back up but was not running properly. That being said, I was very displeased with the vehicle and the employee that I was dealing with. Merl was his name, from Greensburg, Pennsylvania 15601... When I returned the truck Merle was no longer there however the gentleman that was was extremely professional he listened to what I had to say, and he went out of his way for me. I think his name was Gregory... He used to work at Walmart years ago and I used to deliver Delilah's food products to the store at where he worked at. That man needs a raise and he should be responsible for retraining Merl!!! Sincerely Ty Gray 7242172674...

TY G. 
Clasificación:
5.0

The beginning of this whole adventure was a nightmare. I didn't know, until the second time I packed up my car and headed to the storage facility to secure my locker that I had to first go to the UHaul truck rental store five miles down the road. Once someone told me that I have to go there to do the paperwork before I could gain access to my locker, everything started to make sense. Even better… while I was at the truck rental store, the attendant realized that she had a locker at that location that I could rent. This facility is way closer to my house so this was fantastic! The only thing that kind of stinks is that my locker is on the second floor and there is no elevator to my knowledge. We carried things up the flight of stairs. Everything was clean and the climate control is nice to have.

Erin O.  |  First Impressions 
Clasificación:
3.0

Make sure the app works for when people return the equipment electronically so that nobody gets charged money needlessly.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra T. 
Clasificación:
4.0

The van was clean and on the surfaces appeared well- maintained. However as we rode to our destination we noticed the left turn signal was not working. As we had a family member following immediately behind us and using her signal and we did not have to venture onto any major highways this did not pose a major problem. But it really needs to be fixed before the next guy rents it,

Debra A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria W. 
Clasificación:
5.0

Return my $20 ,because they computer charged me erroneously

QAISAR K. 
Clasificación:
5.0

Wonderful staff - had to change from a trailer to a truck. Very helpful.

Susan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

loretta G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin C.  |  First Impressions 
Clasificación:
5.0

The staff is great I wouldn't change a thing

bradley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

Truck was old with over 130,000 miles. Steering was loose. Otherwise all was fine.

ROBIN F. 
Clasificación:
3.0

We had to make two separate reservations for back to back days which ended up being expensive just wish it all could have been easier and more affordable!!!

Laura W. 
Clasificación:
5.0

The gentleman that help me at the store went over and above. Fantastic customer service, great job!

Mike B. 
Clasificación:
1.0

El cliente no dejó un comentario.

justin G. 
Clasificación:
5.0

Joe Morgan is always such a sweetheart to deal with. Always pleasant and informative. Patience and customer service is a delight

LEAH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Basil W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROGER L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett H. 
Clasificación:
5.0

No improvements are needed. Everything went very smoothly.

Linnea H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

Very professional

Allan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D.  |  First Impressions 
Clasificación:
1.0

Terrible experience terrible customer service

Taylor J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel L. 
Clasificación:
5.0

Absolutely nothing! Customer service made the whole transaction easy and fast.

SCOTT C. 
Clasificación:
5.0

Very organized efficient and friendly team members

greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

Staff was very helpful.

JOHN D. 
Clasificación:
4.0

Trailer lights failed had to wait for emergency repair in the middle of the night Discovered a previous repair on trailer lights was not done correctly

Camille M. 
Clasificación:
5.0

Both Joseph and Will were friendly and helpful. Thank you both!

JOANNE L. 
Clasificación:
4.0

Van could have been cleaned better, could hardly see out the windows….the staff was awesome, very friendly, just great

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

nothing

Thomas M. 
Clasificación:
5.0

The location should answer phones itself; the national call-in center provided incorrect information, and the information they took in had to be repeated at the store. Duplication of effort wasted over 35 minutes of our time.

Carol W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
5.0

Pads were not bagged.

Robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
5.0

These people are excellent. Friendly and helpful. Made everything super easy.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENZO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILSON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LEE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia G.  |  First Impressions 
Clasificación:
5.0

Will is great to work with. He is professional, personable and has excellent customer service. I appreciate all the help over the past years moving my sons back and fourth from college and when they graduated to there place I'd their own. Will miss working with Will and his team since I am moving to Florida.

ANNAMARIA R.  |  Overall Experience 
Clasificación:
5.0

The best people work here. Thank you so much!

Caitlin K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillian S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

renee s.  |  Overall Experience 
Clasificación:
5.0

Overall, I was very pleased with the service that I received from U-Haul. The trailer was in great shape. I received a free month of storage in a very nice clean and cool facility. Everything worked the way that it was supposed to, which was a relief during a stressful time.

raymond k.  |  Overall Experience 
Clasificación:
5.0

Lance at the Greensburg store was great, very helpful!

Gregory R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lui F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KENDRA C.  |  Overall Experience 
Clasificación:
5.0

The store manager was very helpful

Scott S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daitrone K.  |  Overall Experience 
Clasificación:
5.0

Everything was good. The only downside was that the only access to my space was to go up steps...but they were wide and easy to navigate.

raymond k.  |  First Impressions 
Clasificación:
4.0

I am not happy that I could not receive my refund on the day that I canceled my storage space! I was told that I have to talk with a manager. I paid in cash every month. I expect cash in return! Additionally, the phone system is the pits. Trying to get through to an actual person is time con!

Joanne H.  |  Overall Experience 
Clasificación:
5.0

A bit pricey but availability was good.

michelle w.  |  First Impressions 
Clasificación:
1.0

We planned on renting a climate controlled unit from you, but we could not do so as your facility has no elevator. The items we needed to store were large and heavy and could not be taken up the stairs. For the price of your units, I would have expected an elevator. Also, the lack of elevator needs to be listed on your website. I would have rented elsewhere had I known there was no elevator. As a result, I am now on a waiting list for a unit elsewhere while our things sit in our garage.

Keri H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Debbie S.  |  First Impressions 
Clasificación:
5.0

Considering the computer system was down on Saturday I couldn't setup right away (I work in Information Technology and fully understand) with the help of William Boske was able to move my items into a storage locker and finalize on Sunday, I live in Philadelphia and couldn't wait. The staff was awesome and very helpful.

Robert S.  |  First Impressions 
Clasificación:
5.0

These guys were all great! Willing to help and make sure the customer was taken care of. Thank you so much for all your service and assistance. John

Hach C.  |  Overall Experience 
Clasificación:
5.0

Facility was extremely clean and seemed very secure. I felt very comfortable using this storage space over the past several years. Only downside to the whole experience was that the final month rent is not prorated based on when I closed my account, and I received no credit. Seems a bit unfair.

MICHAEL K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMERA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G.  |  Overall Experience 
Clasificación:
4.0

I was very disappointed that the 10X10 storage space that I reserved by phone was not available when I came in to finalize the arrangements. My oldest son (52) passed away suddenly on September 10th from a heart attack. He was an amazing tattoo artist (Spanky's Tattoos) and as administrator of his estate, I am responsible for protecting and preserving his art work. I requested a climate controlled area to facilitate this task. Instead, I am in the basement which I was told is heated. Is that the same as"climate controlled)? I am rather disappointed to say the least!

Joanne H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY J.  |  Overall Experience 
Clasificación:
4.0

Only complaint is the wait time to talk to someone.

Barbara T.  |  Overall Experience 
Clasificación:
2.0

I closed my storage unit early June made a final payment and you all are still trying to charge me for the June, July and August months. Even though I got a confirmation email June 14th saying it was closed

BRAD H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R.  |  Overall Experience 
Clasificación:
5.0

William was very helpful. He went above and beyond to assist with situation.

colleen m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sam f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

debbra b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn M.  |  First Impressions 
Clasificación:
5.0

Your staff was great and listened to my complaints about the original pickup in Sharon, Pa UHaul location. I've tried to write a written complaint and request money back due to an obnoxious stench and filthy muddy truck that had been smoked in!! Additionally, the truck should have NEVER been allowed to be operated by anyone! I have an incurable lung disease along w/asthma and a severely compromised immune system. That being said, I was the ONLY person able to drive your truck. I requested another truck from the Sharon location and at first, it was due to the horrendous smell and filth inside the truck. The man said it was fine and I wouldn't be charged for it being dirty but I explained I was gagging after seconds of opening the door! He said to air it out and leave windows down. He claimed he couldn't release any other trucks and that's all I could use. Again, all of my complaints are directed to the Sharon, Pa location ONLY! The employees in Greensburg Pa were kind and helpful!

JENNIFER A.  |  First Impressions 
Clasificación:
5.0

It was nice to have a place bro store my stuff and not worry about anyone messing with it

Jewel P.  |  Overall Experience 
Clasificación:
5.0

Easy truck rental . Good storage facility with great service and people.

Vince M.  |  Overall Experience 
Clasificación:
5.0

Fine service

John P.  |  First Impressions 
Clasificación:
5.0

Great customer service!

nikesha M.  |  Overall Experience 
Clasificación:
5.0

I really like the location of the storage and staffs there. The only one thing is not perfect is that there is no elevator. I planed to rent a small one, but all of them are on the 2nd floor...

Xiaoping C.  |  Overall Experience 
Clasificación:
5.0

Excellent facilty

KEVIN D.  |  Overall Experience 
Clasificación:
4.0

The store manager handled my problem very Professionally! I am absolutely pleased and will continue doing business here!

Michael S.  |  First Impressions 
Clasificación:
5.0

The manager was very helpful and very friendly! He went above and beyond to help us! I think he needs a promotion!

Michael S.  |  Overall Experience 
Clasificación:
5.0

We were very happy with the service we received! The store front was absolutely beautiful, so clean and organized! The manager was absolutely amazing and we were so impressed of his knowledge! 

Michael S.  |  First Impressions 
Clasificación:
5.0

The manager, Jason was always very knowledgable and helpful whenever needed.

KENNETH G.  |  Overall Experience 
Clasificación:
1.0

The staff is incompetent and doesn't accept responsibility for their mistakes. Blaming the customer is pretty bad customer service. There is also no elevator on site & I was forced to buy a Uhaul lock

Jessica S.  |  Overall Experience 
Clasificación:
5.0

Facility and service was very good. Will definitely consider using again and recommend to others.

Michael Y.  |  Overall Experience 
Clasificación:
5.0

Was treated very professor and am willing to use this service again.

Therese O. | Reservación
Clasificación:
5.0

great help

Connie S.  |  Overall Experience 
Clasificación:
3.0

Overall wasn't a horrible experience but I did have mice in my unit on several occasions and the fact that the rent kept going up is why I decided to no longer use your storage facilities

MISTY H.  |  Overall Experience 
Clasificación:
5.0

We'd use U-Haul for storage again if the need arises.

David B.  |  Overall Experience 
Clasificación:
2.0

I had let my storage unit sit for a couple of years with apartment iteams in it. When I went back for it it was covered in mouse poop. Also a mouse trap was sitting in the Conor it looked like winter.

SCOTT S.  |  Overall Experience 
Clasificación:
5.0

Jason was a huge help in moving my daughter’s u-box from Augusta GA to Greensburg and then to Pittsburgh.

Susan E.  |  Overall Experience 
Clasificación:
5.0

A big Thank You to the staff at U-Haul of Greensburg! You did a great job in helping me! Sincerely, Ben T.

Ben T.  |  Overall Experience 
Clasificación:
3.0

It took over an hour to check inbecause of off site issues. All parties were professional as issues were resolved. I did mention there was a dead bird in front of the bay door that never was removed.

dawnice b.  |  Overall Experience 
Clasificación:
5.0

Great service

elysia f.  |  Overall Experience 
Clasificación:
5.0

Charging people extra for 24 hour access is insulting.

Lee C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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