El cliente no dejó un comentario.Phillip M.
Customer Reviews for U-Haul Moving & Storage of Goldenrod
Orlando, FL 32807
(2 miles south of Hwy 50 on Goldenrod Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MELISSIA O.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.Alston P. | Overall Experience
El cliente no dejó un comentario.WILSON Y.
Very courteous n professionalðŸ’¯MARIAB R.
El cliente no dejó un comentario.YANET R.
Regular storage was clean, convenient but a bit overpriced. Staff s friendly and helpful.Irene P. | Overall Experience
El cliente no dejó un comentario.ROBERT R.
El cliente no dejó un comentario.FELIX C.
El cliente no dejó un comentario.CARLOS N.
Engine light was on, the front cabin had not been cleaned by previous renter or staff prior to receipt of the vehicle. Drivers door had issues - had to slam to remove dashboard door open indicator. Their was a strange click noise when changing gears, the vehicle didn't want to go into gear to reverse. We had to go back into counter to inform staff - the counter staff went to computer rather than check the vehicle, another staff member who had just checked in the vehicle offered to look at it - he was able to get it to work - since our commute was within less than 6 miles we took it since his offer was â€œif anything happens you have roadside assistanceâ€ Mind you neither one offered an alternate vehicle, there was another on-site. (?????? Don't know I'd it was in the operable conditions or if it was reserved for someone else????) COVID has obviously hit our recruiting since people prefer staying homie collecting benefits rather than getting back to work - BUT customer service is Still important.MICHAEL G.
El cliente no dejó un comentario.GADIER M.
El cliente no dejó un comentario.Darling R.
El cliente no dejó un comentario.CHARLES R.
El cliente no dejó un comentario.Lina B.
El cliente no dejó un comentario.LETICIA R.
El cliente no dejó un comentario.Kentara H.
I haven't used uhaul for years out of terrible company practices. I had to recently and everyone at this location was amazing.MARC B.
Thank u so much wonderful serviceALICIA C. | First Impressions
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.JUANITA R.
Although the equipment was well maintained, it was not clean. The truck needed a scrub down and it was full of insects.DIMA B.
El cliente no dejó un comentario.STEPHEN R.
El cliente no dejó un comentario.RAFAEL R.
El cliente no dejó un comentario.JUAN S.
El cliente no dejó un comentario.jaime G.
El cliente no dejó un comentario.Jovel W. | Overall Experience
El cliente no dejó un comentario.FERNANDO D.
El cliente no dejó un comentario.Roy C.
El cliente no dejó un comentario.LUIS L.
Great serviceSUZAN A.
I have never had a complaint and the manager was very professional and helpful during the pandemic time. GraciasMaribel A. | Overall Experience
Was charged for 14 additional miles for this trip. Not given the ample mileage. Getting into the facility was extremely difficult as this is a very busy street and no ligjt.VIRGINIA D.
El cliente no dejó un comentario.ELDA M.
El cliente no dejó un comentario.Wanda A.
Your staff was very professional, courteous and helpful. I rented some storage place, and will return for more business services. I noticed when some customers acted rudely, your staff kept their cool, voices calm and maintained a professional tone. Keep up the good work! God willing, I will return for repeat business. Thank you U-haul.MICHAEL D.
El cliente no dejó un comentario.JOE F.
El cliente no dejó un comentario.DAISY D.
Manager at this location was really helpful with his employees and ALL the customers. Online reservations makes it so much easier. GraciasAngel R.
More parkingTonya S.
Good location. Friendly and professional staff. They were very kind helping us with our emergency. Will highly recommend to family and friends.CARMEN G.
El cliente no dejó un comentario.ANTOINETTE V.
El cliente no dejó un comentario.Lucretia T.
El cliente no dejó un comentario.James R. | Overall Experience
El cliente no dejó un comentario.JOLAN S.
El cliente no dejó un comentario.CHARLES B.
El cliente no dejó un comentario.JOSE C.
El cliente no dejó un comentario.CHELMY J.
When connecting a trailer and the customer brings a wobble in the connection up and your staff assures the customer everything is fine. Even though the picture you took shows an obvious gap on the nut to the ball hitch. Which caused the nut to fall off somewhere in transport and injured the customer. Someone is not knowledgeable about the connection nor doing their due diligence towards the safety of the customer.CRAIG A.
El cliente no dejó un comentario.JOAN C.
El cliente no dejó un comentario.EDUARDO R.
El cliente no dejó un comentario.KATHERINE S.
Since I was a first-timer renting, I would have liked the customer svc rep to have shown me the features of the truck. But as far as this particular location - they were always friendly and capable.Steve S.
The young man that checked the truck when I returned it was so polite he has great customer service!MARISOL M.
Who ever took my reservation at the call center put me down for a 2 hr rental when it should have been 2 days. The local store there on goldenrod fixed it for 2 days. Gracias.ROBERT N.
The pop rivets off the wire for the motorcycle trailer was off, and I believe the billing policy is unfair. Despite returning your equipment, at 7 am the start of the morning, I was charged for a full day.NAVEEN J.
El cliente no dejó un comentario.ROBERT J.
El cliente no dejó un comentario.KRISTIAN A.
El cliente no dejó un comentario.ANDREW S.
All goodGABRIEL R.
El cliente no dejó un comentario.Lillian S.
I did mark yes for clean and well maintained. It was clean and did get us from Orlando to Tampa and back, but the truck had difficulty shifting and therefore it would be better to have these two questions separately. The staff at this location was extremely friendly and wonderful to work with at both pick up and drop offANDREA B.
What I rented I couldn't even use it because it was bad conditions I wish I can get my money back ðŸ˜¡ANTHONY R.
El cliente no dejó un comentario.MARC F.
El cliente no dejó un comentario.RICHARD A.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.Samuel Z.
El cliente no dejó un comentario.JEFFERY C.
Being honest not lying to the customer when I turn in the truck I showed the guy the gas fuel so he seen it was the way the paper stated cause I put 12 in gas and he said everything is good and still charge me a gas fee what kind of joke is that I don't like dishonest peopleMARCOS G.
El cliente no dejó un comentario.JOAQUIN P.
El cliente no dejó un comentario.JOHN T.
The truck was on good working order. The owner (Richard) who rented the truck to me was quite pleasant & knowledgeable. The clerk when I returned the truck was not very pleasant, bad at me because I followed the first sign with an west bound arrow, I did not see the small second arrow sign. Hence, parked the wrong in the wrong place. The first arrow sign needs to direct customers south not west. The original clerk should tell customers to return the truck to the front of the building. I was literally one mile over my estimated usage and was charged same, fair enough, but I returned the truck with more fuel, 3/4 tank full, versus 5/8 full when I picked up the truck, not fair.WILLIAM S.
El cliente no dejó un comentario.Carlos M.
Super nice agents on this day. Welcomed me as I walked in and even said we will be right with youGLORIA P.
El cliente no dejó un comentario.DAMARIS E.
Not applicableClifford T.
Stop making people feel they are being bad for requesting extensions. "Another family" need that truvk....when your lot is full of other vehicles. Reduce your price for mileage...robberyMARSHALL H.
El cliente no dejó un comentario.Beverly S.
El cliente no dejó un comentario.JANET V.
El cliente no dejó un comentario.KIARA W.
El cliente no dejó un comentario.ONASSIS A.
My experience from Orlando to Largo is one of gratitude!, the efficiency of the customer service with its timely information, the alternatives, the attitude, the respect, the language, I liked everything!, My experience from Orlando to Largo is one of gratitude!, the efficiency of the customer service with its timely information, the alternatives, the attitude, the respect, the language, I liked everything!,EVARISTO S.
El cliente no dejó un comentario.CARLOS T.
El manager muy atento con los clientes y servicialLuis P. | Overall Experience
Anita Morales, muy mal servicioVANESSA L.
El cliente no dejó un comentario.VANESSA V.
El cliente no dejó un comentario.SONIA D.
El cliente no dejó un comentario.NOE A.
El cliente no dejó un comentario.GERARDO Z.
quick and friendlySeccionie D. | First Impressions
El cliente no dejó un comentario.EDUARDO C.
Great customer service two time's in a row !Albert M.
It was a very tedious pickup process via the phone pick up. I figured all of the important questions were asked the night I was creating my reservation. Very stressful process retrieving the truck. Everything else was fine.Jeremiah G.
Seamless pick up service using the mobile optionJohn B.
El cliente no dejó un comentario.Jean G.
I thought storage would be bigger b/c it says 1-2 bedroom luckily for me I didn’t have furnitureMAQUITA C. | Online Move In
Todo Super bien y el trató y servicio bueno ya q es mi tercera vez q usó el servicio de store Super.Jorge D. | First Impressions
El cliente no dejó un comentario.Darrell J.
Great service and equipment at this locationBrian S.
El cliente no dejó un comentario.David F.
The van smelled of fresh paint. Good to know it was freshened up, but it could have been aired out before returning to serviceJEAN E.
In the 8 years that I have been there. Staff has been awesome the few times that I was there. Highly recommend this location. Thank you so much. And appreciate you all.SYLVIA G. | Overall Experience
El cliente no dejó un comentario.Victor M. | First Impressions
Great managers at this locationISABEL C.
El cliente no dejó un comentario.William M.
El cliente no dejó un comentario.Reimundo M.
Improve customer relations to ensure associates are listening to the needs of the customer and not trying to close a work order to keep work moving.Tracy L.
I wasn't able to make a reservation online but the clerk at the desk made it an easy process says. She was very friendly and made me very comfortable. I will definitely be using this location in the futureCHRIS D.
El cliente no dejó un comentario.EDWARD J.
El cliente no dejó un comentario.MICHAEL T.
I closed out my unit with almost two weeks left that I paid for and was not given any money back. Very disappointed.Gina R. | Overall Experience
I have used this location many times before and it has been pleasant and useful for me.David R. | Overall Experience
El cliente no dejó un comentario.Judith T. | Online Move In
Not much space for big rental trucks. Very crowded facility.Kristie K. | First Impressions
El cliente no dejó un comentario.AMY D. | First Impressions
El cliente no dejó un comentario.Victor M. | First Impressions
Excelente todo graciasNestor R. | First Impressions
El cliente no dejó un comentario.Amy C. | First Impressions
El cliente no dejó un comentario.Gloria m. | Online Move In
El cliente no dejó un comentario.Eldred C. | First Impressions
El cliente no dejó un comentario.Amina G. | First Impressions
Brian was very efficient, courteous and professional. I was rather impressed with his outstanding customer service. This is extremely rare with many young people. Someone has trained him well.TRAVIS C. | First Impressions
It was very clean, but the hallways are way to narrow.Gina R. | First Impressions
El cliente no dejó un comentario.Santos C. | First Impressions
bien information de los services que Preston Buena atencionLuis P. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!