The store manager and all staff were excellent!! I would definitely recommend this location to anyone looking to rent a uhaul.Carl M.
U-Haul Moving & Storage of Glens Falls
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.patrick K.
El cliente no dejó un comentario.Chris M.
El cliente no dejó un comentario.BRYCEMARTIN L.
Shortly after I left I noticed the tire pressure light was on. Frt. drivers side was very low, and I had to put air in it twice on the road. It was on again when I returned it. Otherwise, the van was very nice.mark P.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.LANCEMICHAEL M.
El cliente no dejó un comentario.Rick J.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.Mary R.
Quick and easy!!John R.
El cliente no dejó un comentario.ANTHONYJ M.
why i would not recommend because norm the man who helped me said UHAUL DOES NOT REQUIRE ITS EMPLOYEES TO WEAR A MASK. Yes there was a shield and yes he had a mask on and complained about our governor and masks policy. his mask was only around his neck. Please Respect your neighbors and customers...Peter R.
I picked up the trailer and it smelled like gas and starter fluid. A really powerful smell and there was a residue inside most of the trailer. Norm was very helpful (Norm has helped me before as well) and offered to mop the floor, but shortly after the smell returned. There were no other trailers available. Since I needed to move apparel sampled for work, I was not able to place any of them in the trailer, being concerned the smell would ruin them. After arriving ay my destination I also learned the trailer did not have a license plate, it looked like a temporary paper one was taped on at one point, but that had mostly worn off. Checking back in I let the staff know about the issue and they let me know there was nothing they would do and I would have to call a manager later. I have not yet been able to do so due to my schedule. One staff member wore a mask and one did not as I checked the trailer back in . I realize that we were outside, but I was not comfortable having someone stand within 6 feet of me without a mask on due to the current high number of Covid cases in Warren County.Matt S.
El cliente no dejó un comentario.jerry L.
El cliente no dejó un comentario.bryan F.
El cliente no dejó un comentario.Herbert S.
El cliente no dejó un comentario.Alan C.
El cliente no dejó un comentario.Janet F.
El cliente no dejó un comentario.Scott H.
El cliente no dejó un comentario.kelly W.
Cassandra & Norm where both great! They went above & beyond to help our family move! A+ customer service!roscoe J.
I've rented from this location several times over the past 6 months or so, and it has been a very positive each time. Friendly and Professional staff.ERIC R.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.dan O.
El cliente no dejó un comentario.Victor Z.
Nothing crew is excellentJoseph B.
Very responsive and customer orientedTimothy L.
We had ordered 30 furniture pads and only received 6. We had to return to the UHaul office to get 24 more. Then we were charged for 48 on the final contract. We have not yet received the extra money back. Otherwise the day went remarkably smoothly.David P.
Nothing! Norm is a really nice guy. Norm! ;)THOMASRICHARD M.
It was a last minute thing to rent a van . The process was quick and easy. Very nice job.Dana C.
El cliente no dejó un comentario.Derry C.
El cliente no dejó un comentario.Christopher M.
GREAT CUSTOMER SERVICE!!!! THE MANAGER AND HIS EMPLOYEES ALWAYS DO A GREAT JOB!!! I HIGHLY RECOMMEND THIS LOCATION!!! THANKYOU TO EVERYONE OF YOU!!!Andrea R.
Glendon was super helpful!! We were able to avail ourselves of 1 month free storage, and Glendon arranged it so that we didn't have to travel 20 minutes away to drop off the trailer at another uhaul location. I wish all employees were as detail oriented and logical about the best and most efficient way of doing their job, and making the customer feel like the employee is looking out for my best interest. After 10 days driving from California to New York, it was nice to encounter someone that took pride in their work!!Daniel A.
Very helpful attendant. It was a rough move from out of state and he was very kind and friendly.LAURIE A. | First Impressions
I was too tired to argue and knew it wouldn't make a difference. There is no way I drove over a hundred miles for a local move. In fact I put $7 worth of gas in the tank before dropping off. Had I driven 100+ miles it would've cost more. Not sure I would rent here again, seems suspicious.Gretchen T.
El cliente no dejó un comentario.Lynne O.
El cliente no dejó un comentario.Matthew S.
Outstanding support and service, met my needs and was very fast and knowledgeable. ¡Gracias!Matthew B.
El cliente no dejó un comentario.Kathleen S.
Glen was wonderful to deal with. Very professional and helpful during the time I needed to rent a truck and a storage unit. Thank you Glen.barbara g. | Overall Experience
Very helpful &thoroughJames M.
El cliente no dejó un comentario.Jessica C.
El cliente no dejó un comentario.Michael W.
The online check in is ridiculous! Thankfully I could go in and get a truck easily .mary W.
Had to wait for a tire replacement It should have been done after the last renters brought it back in there's no checking the air pressure in the tires making sure they're good there's just no maintenance You need to step it up people are running your trailers You need to make sure they're good for the trip without costing them time Time is money I sat there for 40 minutes not acceptableScott G.
I had some trouble trying to sign in with my phone, there was an issue I can't explain with the scanner for my license, but even with that it was quick and easy. Nothing to remotely complain about. i've rented from U-Haul several times recently and it's always been a good experience. You've really got it downCharles S.
El cliente no dejó un comentario.James B.
Clean the inside of the windshield and rear view mirrorVito C.
El cliente no dejó un comentario.Jan L.
Fast. ServiceBrett W.
El cliente no dejó un comentario.William R.
Extremely helpful, accommodating and responsive.Joshua C.
I had intended to drop off the truck on Dix Avenue on Saturday. It would have been helpful if U-Haul representatives had told me they close before noon. I was able to return on Main Street easily, but the drive across town after calling HQ was otherwise unnecessary. (If I had planned to go to Main St, I would have taken Rt 87.)Thomas W.
El cliente no dejó un comentario.James U.
El cliente no dejó un comentario.james C.
Excellent efficient service, as alwaysJames C.
El cliente no dejó un comentario.Mark P.
Don't secure the dolly inside the truck. I had my own and didn't need (though U-haul asked on website of I needed), and this U-haul dolly was just in my way.Nicholas R.
This facilty and Mr. Norman Rivers are superb!!! Norman assisted me when my mom passed 4-years ago. The unit was safe, clean and heated. The staff were pleasant every time I was at the facility: professional, timely, considerate, and knowledgeable. Norman, again, promptlly assisted me when I arrived yesterday to complete unload ing the unit and rented a UHAUL for the goods to come to Buffalo. Thank you for a fine experience in the storage unit 331 and in renting trucks from the facility.Kim T. | Overall Experience
El cliente no dejó un comentario.Richard M.
Fast friendly serviceJames H.
El cliente no dejó un comentario.Alfonso L.
The service was good but the truck had terrible steering. Steering was so lose it took all I could do to keep it straight going down the road. Really disappointing for $171 daily rental.Chad M.
El cliente no dejó un comentario.Heidi H.
El cliente no dejó un comentario.Bob M.
The people and the location are greatMark M.
El cliente no dejó un comentario.Daniel R.
Great experience no issues at all. Customer service was excellent. Smooth easy process.Statia H.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.robert s. | First Impressions
El cliente no dejó un comentario.Jamie A.
Smooth rental pick up and return. Helpful staff, always a pleasure to rent a truck from Uhaul.KATHECLAIRE P.
My only gripe is that the 20' unit I rented was expensive on fuel. (8.5 MPG avg.) In the future I will look for Diesel rental trucks only. The reverse wiring of the "tow/haul" mode of the transmission over revs the engine and kills engine life and MPG when truck is not loaded. Just some thoughts for your purchasing dept. from a 40 years truck mechanic. Thanx for the hassle free rental ! EMV Chestertown, NYERIC V.
El cliente no dejó un comentario.Dominic C.
I only needed the truck for a few hours. I did not reserve it prior and was so appreciative that they had the exact truck I needed ready to go. Quick fast and friendly. Thank you for a wonderful customer experience. Great customer service appreciated. Awesome job!!!Wesley J.
My U Haul experience from beginning to end was beyond excellence. Every staff member was courteous, uber helpful, the equipment worked like a charm! Would never hesitate to use again! Gracias.Laura K.
El cliente no dejó un comentario.Matthew M.
Friendly stafff... rental equipment was in great shape. Will certainly use this location again.Sarah H.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Kenneth C.
truck steering very loose. truck had food on the floor and empty soda cans rolling around under seat.Richard R.
Courteous and helpful staff, ready when promised, quick pick up and return.Mark T.
El cliente no dejó un comentario.Anthony L.
El cliente no dejó un comentario.Jennifer M.
El cliente no dejó un comentario.Ross H.
El cliente no dejó un comentario.ROBERTKIMBAL C.
El cliente no dejó un comentario.jason P.
During the climate of this pandemic,I expected the inside of the truck to be clean. The windshield inside and out was filthy. The passenger side wiper was shredding. The rubber seal on passenger door was peeling away from the frame,which made a terrible noise for the entire 3 day trip from NY to California. No cruise control. Terrible shocks,if there were any at all. And an awful Oder that was intolerable. The entire experience was horrible for our trip. I will be moving my daughter into a new home come June of next year, but I cannot take a chance with this company again. $2,000 for what?! It wasn't safe and it was extremely uncomfortableKAREN L.
El cliente no dejó un comentario.ERIC R.
Everyone was greatgerard T.
Excellent customer service! The owner was super patient and kind with me! Thank you, Norm!Beth P.
El cliente no dejó un comentario.brendan L.
The manager said to leave the key on the seat and he would email me a receipt which he promptly did. No problems.David F.
El cliente no dejó un comentario.Daniel R.
Just the bestAlexandr S.
El cliente no dejó un comentario.James V.
Great staff! Helped me get the exact trailer I needed for the job and was very friendly. Love this location and staff!Charles K.
When dropping off they asked me to take the trailer to an alternate site that was out of my way and when I said I couldn't he became rude and belligerent. Yanked the trailer plug out of the socket and made a nasty remark about having a nice day and walked away. Never been treated so poorly. Will call to speak with the manager.William R.
I was in a domestic violence situation with two baby's and I called as a last resort with no credit card to hold a vehicle . They knew I had to get my babies and our stuff the gentleman who helped me I think his name was Erin and he reserved a vehicle for me to come pay cash in the morning and I just want someone to please recognize him . What he did helped me in so many ways knowing I had a vehicle to get out of the situation I was in . That is an amazing employee . You guys need more of himKaitlyn H.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.larry w. | Overall Experience
This is a very nice U-Haul facility with excellent staff!Katherine B. | Overall Experience
I rented a climate controlled unit expecting just that. However, a sign inside the building says the temperature will not go below 45F. There is no air conditioning and the thermometer next to the sign was reading 85F. Clearly climate controlled means not freezing but no concern about heat and humidityjanel m. | Online Move In
U-Haul is always a good company to work with, and this location is particularly nice. Thank you to the wonderful staff and excellent management!Katherine B. | First Impressions
I could have used more lighting, it was difficult to see in unitBonnie S. | Overall Experience
Having a sticky situation on my hands the staff at Uhaul was amazing to work with and so very helpful , thank you very muchJamie K. | Overall Experience
El cliente no dejó un comentario.Harold S. | Overall Experience
El cliente no dejó un comentario.Jason P. | Overall Experience
The staff was fantastic!Kristy E. | First Impressions
Moving is painfully daunting! The guys at U-Haul Queensbury go above and beyond to make it go as smooth as possible! The suggestions to do things easier and more economical was appreciated too!!KellyAnn A. | First Impressions
The securing of a site for my needs was smooth and the unit was just right for my needsMichael P. | Overall Experience
The gentleman that I would with was absolutely awesome!!!!!Christopher P. | First Impressions
Great people, great friendly service,,very clean and secure. I highly recommend.jessica a. | Overall Experience
This facility is fast, courteous, and professional in every aspect of their work. They made my moving experience a breeze, for sure the easiest part of my move! Felt valued as a person/customer.suzette S. | First Impressions
great place , secure and good serviceAaron E. | Overall Experience
Are there cheaper units than $94 a month?chris m. | First Impressions
The manager was very helpful to us over the 5 years that we had the storage unit for my mother.Jean D. | Overall Experience
I got a brand new truck with 200 miles on it. The car dolly worked great when strapped down correctly. I even got a free month of storage for traveling one way. Low speeds are the key to towing a car.Aaron E. | First Impressions
U-haul was great as usual, and the staff was excellent at this location. ¡Gracias!Katherine B. | Overall Experience
Great Place Great People Manager and his staff are always willing to help Clean, Safe and easy access I will be back This should be a model U-Haul dealerWALTER W. | Overall Experience
The facility is conveniently located and excellently maintainedVincent P. | Overall Experience
Staff was exceptionally helpful and proficient. Go Red Sox!Franklin M. | Overall Experience
The staff told our moving helper that our box had arrived-it hadn't; he made an unnecessary 1 hour tripGregory S. | Overall Experience
This storage units is more than I ever wanted or thought a storage unit could be. The cleanliness, service, smiling faces, kind communications made me feel welcomed, cared for, my things were safe.suzette s. | Overall Experience
Very sufficient and awesome customer serviceTayanna M. | Overall Experience
really happy with Queensbury, NY location and services... No so with Fort Walton Beach, people were not helpful and provided wrong information... their attitude were poor at best.Raul G. | Overall Experience
N/ajason r. | Overall Experience
Excellent service and super helpful. As a woman renting the truck and then emptying my unit by myself - I felt very safe and respected with zero condescension towards me because I am a woman.Merritt D. | Overall Experience
Very pleased with the level of service and accommodation with my needs over the past year.Jesseca P. | Overall Experience
All of the staff went out of their way to help us.james W. | Reservación
BuenoKatie W. | Reservación
Thank Youcharles j. | Overall Experience
Great serviceKyle W. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!