Comentarios del cliente para U-Haul Moving & Storage of Garner

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Garner

Grado total:

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Kyle G. en

Grado:

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John P. en

Grado:

None needed ... they were working on all eight cylinders

Stanley W. en

Grado:

El cliente no dejó un comentario.

Che-Okee T. en

Grado:

El cliente no dejó un comentario.

George C. en

Grado:

El cliente no dejó un comentario.

Angela C. en

Grado:

The truck was relatively clean, dusty and smelled like smoke. The representative I worked with though was nice, fast to get us a vehicle and complete our return.

Theresa W. en

Grado:

Just keep doing what you're doing!

Theodore F. en

Grado:

El cliente no dejó un comentario.

Luis G. en

Grado:

Excellent service and polite personal.

loretta M. en

Grado:

Not a thing. This company was a lot of help for my family. Thank you for your service.

Frederick W. en

Grado:

Good service

Michael M. en

Grado:

Again, more customer service representatives are needed. When U-Haul doesn’t value my time at both the pick up & drop off locations by making me wait in line due to insufficient staffing, my ratings can’t be any better than mid range “average”.

Benjamin M. en

Grado:

Very helpful and friendly service, highly recommend!

James E. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Arthur S. en

Grado:

El cliente no dejó un comentario.

Cheryl C. en

Grado:

El cliente no dejó un comentario.

Curtis M. en

Grado:

Great service

Cori J. en

Grado:

Make sure y’all have y’all stuff together. All over the place. Requirements are not what they say they are online.

Jermaine B. en

Grado:

The keys to this location success is customer service. Oh my goodness, over the phone even while they were busy; Crystal was awesome. Then when I went into the location she was the same way! Upon returning the truck, I didn't get the guys name (Sorry dude), but he checked in the vehicle and was cool as all get out, extremely professional. I have been in NC for only 6 months, however, I always look for the "Old" kind of NC hospitality (that I remembered from when I visited over 15 years ago) and this place has it! Great Job!!! They almost want to make you think of something to move just so you have to come back and deal with them again, lol. Now Public Storage is another story, lol.

Robert S. en

Grado:

I was not able to use my debit card I normally use. This was an inconvenience to me. I had buy a hotel and spend another night in Nc. Some of workers were not aware how to use or work auto carrier. They left before making sure everything was secure. A guy driving a triple A truck had to help me. I return my equipment early and was not given a refund even though I haul could rental the equipment again ,

Kyle M. en

Grado:

I think Uhaul corp is dancing on a very fine line of false advertising. Your truck rental is $30/day...but that’s not he price that I paid. Yes, I added $14 for insurance...but you charge an additional fee per mile driven, plus I have to pay for fuel. What’s the per-mile fee for if I’m paying for fuel? Basically, I can rent the truck for $30, but I can’t take it off your lot or even start the engine without paying more. Just tell me the ACTUAL cost to rent your truck and stop playing games.

Steven S. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

Friendly staff. No issues at all! Will use this location again.

Richard C. en

Grado:

El cliente no dejó un comentario.

Norman H. en

Grado:

El cliente no dejó un comentario.

Poplar Springs C. en

Grado:

I was in & out in no time.... their service is excellent. Thanks

Andria B. en

Grado:

El cliente no dejó un comentario.

Stella T. en

Grado:

Keep doing a good job at keeping Your customers happy job well done .

Elmer N. en

Grado:

El cliente no dejó un comentario.

Davinder V. en

Grado:

Excellent customer service and very professional staff.

Sopha X. en

Grado:

El cliente no dejó un comentario.

heidi E. en

Grado:

El cliente no dejó un comentario.

Poplar Springs C. en

Grado:

El cliente no dejó un comentario.

Amanda D. en

Grado:

Was returning my trailer and the guy unhooking it said there was nothing else i needed to do, he didn't want to see my contract, he didn't check me in AT ALL with a computer, and if i hadn't called back no one would've known he didn't check me in and i would've been charged late even though i was 20 hours early only using the trailer for 4 hours. The girls checked me in after I told them the guy just took the trailer and never asked my name or info and i was adamant that I needed to be checked in. That guy's behavior and "work ethic" is reckless and uncaring for the customer.

Blake D. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

I did the online Check In, but I still had to provide my credit card info to the service rep, defeating the purpose of a secure transaction. This needs to be fixed.

Robert B. en

Grado:

Nothing. Everything was perfect.

Clinton P. en

Grado:

Everything was perfect

Olivia F. en

Grado:

El cliente no dejó un comentario.

Amber F. en

Grado:

Jamie was the best rep quick professional couteous

george m. en

Grado:

Very good service

Johnny W. en

Grado:

Over the years, uhaul has gotten so much better in pricing and customer service.... now they need to add a loyalty program.

AMBRE W. en

Grado:

Customer service was on point! Thank you!

Cathy S. en

Grado:

Even though this is not the closest U-Haul to my home,I always come to this location. The staff is so friendly and helpful. I am also super excited to have a spot in your RV lot. Excellent addition!

Valarie M. en

Grado:

Great, efficient service. Completely satisfied.

Naeema H. en

Grado:

Great

Tom H. en

Grado:

I really did not like the requirement of a circular lock without prior notice. I had one at home and did not bring it because I was unaware ahead of time this was required.

PAULIETTE B. en

Grado:

Just awesome, helpful and friendly. Especially Crystal thank you so much for everything. My family and I appreciate you. God bless you.

unity in c. en

Grado:

They work very hard to get you out and on your way. Great customer service

Richard B. en

Grado:

When storage unit is put up for auction/looked into the lock that is on it is removed and a new lock put on keys are not put in secure place so people can go into units that work there

Janet P. en

Grado:

It is a nice facility. I would be concerned if I left wood furniture in there for an extended time because it seemed to feel damp tho I saw no evidence of moisture. It was nice having the carts.

Nurudeen A. en

Grado:

Friendly staff

gustavo g. en

Grado:

Good service

Diane C. en

Grado:

Very clean.

Corey C. en

Grado:

Location and staff were great. Very knowledgeable and helpful as it pertains to moving equipment and storage.

JAMES G. en

Grado:

I’m always treated like a king here

angela w. en

Grado:

I always dealt with Chuck he was very polite and helpful. I would and do recommend them

Donata R. en

Grado:

This was the worst expierence i e ever had in my LIFE. My box’s were all damp some of the items I had to throw away. The installation was hanging down touching my property. Horrible!!

Tammy K. en

Grado:

Thank you guys so much! Everyone was so helpful 😊

Anthony C. en

Grado:

Everything that I needed and pleasant staff.

PAULINE K. en

Grado:

Thank you for professional and courteous staff!!

Tanagia s. en

Grado:

I WILL DEFINITELY USE UHAUL AGAIN..THANKS AGAIN FOR A JOB WELL DONE..BE BLESSED AS ALWAYS. .UNTIL WE MEET AGAIN..

Site Med N. en

Grado:

Staff was friendly, knowledgeable and helpful.

Linda D. en

Grado:

Great experience!

Sheila H. en

Grado:

Thank you so much for all your help in moving my belongings from Maryland to North Carolina! Everything went so well and everyone I dealt with was so helpful and friendly.

Dover S. en

Grado:

I was treated like a king. I wish I had the name of the young lady that waited on. She was a Jewel!

virgie o. en

Grado:

Thanks for the service, the staff was excellent.

Stacey W. en

Grado:

We were surprised when we found out that we had a bonus 30 day storage with our rental package. It was really helpful in getting settled. The facility is secure and it was the least of our worries.

SHANTEL H. en

Grado:

Information was not explained correctly and I was told I was going to have to pay $3500 for dropping of my truck. THAT'S RIDICULOUS!! However, the saving grace was the Customer service I received.

Ramon S. en

Grado:

Good customer service good customer friendly

Sherryl g. en

Grado:

Excellent experience

Darlene E. en

Grado:

Awesome staff and service. Very helpful and informative.

Portia D. en

Grado:

It was a pleasure doing business with you

Brian C. en

Grado:

My experience was excellent

Miquelle J. en

Grado:

Convenient location, friendly staff. Need more staffing on Saturday’s long wait time for assistance.

Maura E. en

Grado:

The person who helped me was friendly, knowledgeable, and very helpful.

Mark B. en

Grado:

Chuck, the manager, kindly and patiently guided me through the entire process. Chuck provided excellent customer service throughout. Everryone else working at the store was also very kind and helpful.

John H. en

Grado:

Great experience.

KEITH F. en

Grado:

Staff very helpful, facility seems to be very secure and clean, would recommend anyone to choose U Haul of Garner

Shamira H. en

Grado:

They good people

Kim R. en

Grado:

No additional comments.

Victoria M. en

Grado:

My experience was horrible at this location my lock was always on my storage even after I paid the bill . I also had got out the storage unit one week early after I had paid my bill for the month.

KATHLEEN J. en

Grado:

Everyone here is helpful, friendly and professional. Great staff and location.