My first u-haul order was messed up on 9/20/18. I was on the telephone for hours and did not even get my u-haul until 9/27/18. Once the mess was settled, everything from that point went well until they picked up my box and lifted up my walkway.Debbie G.
Customer Reviews for U-Haul Moving & Storage of Front Street
U-Haul Truck Share 24/7© Location
Binghamton, NY 13902
Services at this Location:
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Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing every thing was greatJoe T.
El cliente no dejó un comentario.Dustin C.
No comment!Mark M.
El cliente no dejó un comentario.Jonas P.
El cliente no dejó un comentario.Derek S.
El cliente no dejó un comentario.Kenneth M.
Great rent, straps broke due to unknown cause and i wasnt hassled or charged for their replacement thankfullyROBERT A.
El cliente no dejó un comentario.PATRICK D.
Personal was very helpful, no problem returning the truck there, had all over information a file. Was sorry to hear of the problems we had at the starting point, was unable to do any thing about refunds, which I said was not his fault or problem. We where in and out of there in less then 5 minutes.Sam P.
El cliente no dejó un comentario.john D.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.Lynne S.
El cliente no dejó un comentario.Susan M.
The Front Street location was helpful and easy on our drop off.Nicholas K.
El cliente no dejó un comentario.John B.
Rented a trailer with no license plate and got pulled overEdin Z.
Both gentlemen that helped me were very polite. I recommend this place to anyone.Lucas C.
El cliente no dejó un comentario.Nathan C.
I've had an excellent experience with Uhaul. I will rent from them again. Totally satisfiedVanessa J.
El cliente no dejó un comentario.Linda K.
El cliente no dejó un comentario.michael B.
El cliente no dejó un comentario.Lynne S.
El cliente no dejó un comentario.Joe R.
Not make deals for moving vehicles that you won't actually have on the days for which they are wanted nor at the agreed upon location. (or anywhere close)alyssa G.
easy to find , looked like new building, very professional staff, drop off took several minutes and was a pleasureJames M.
El cliente no dejó un comentario.diane W.
it would have been nice to know when I purchased the insurance that It DOES NOT cover certain damages to the the truck. And that plastic corners cost hundreds of dollars to fix! I will rent from uhaul ever again!Billy jo F.
El cliente no dejó un comentario.John P.
The staff there are just wonderful. Very Very Helpful. The computer system doesn't work and it takes at least 1/2 to rent anything. They don't sell hitches or boxes. We bought units in an auction and there was so much rat crap inches deep in some units that I would never store anything there. Shawn and Nicole are great employees butt he place is a dump.. Chenango Street is greatEllen K.
El cliente no dejó un comentario.kate F.
Do not bill extra for wrong location when drop off was correct.Bonnie M.
The young lady was awesome and explained everything.James S.
El cliente no dejó un comentario.Marc C.
Gentleman at the counter need to count the number of bags of blankets he gives you I only took 3 got charged for 5Steve K.
El cliente no dejó un comentario.David R.
This location is not up to U Haul standard and should be shut down. It is also a repocession operation and drugs are openly sold on the street.. Because of the repo operation, my tow vehicle, trailer, and car had to arranged in a curve. Further the trailer was not set up properly according to U Haul procedures. Your operator directed the damage to my car. The trailer equipment was defective and could not properly fasten my car. Further no one apologized or offered the $50 guaranty.Peter C.
The general manager provided excellent customer service.Shalika B.
El cliente no dejó un comentario.Wendy S.
El cliente no dejó un comentario.kevin G.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.TINA R.
El cliente no dejó un comentario.Bill P.
Nothing! Very happy,great customer serviceDaniel F.
El cliente no dejó un comentario.kevin K.
Anthony was very accommodating and friendly. He seemed to enjoy doing the work he does. He covered all the details but not in a boring way. He's a great people person.Mark R.
El cliente no dejó un comentario.Dan B.
I was charged an additional fee of several dollars for being over the allowed mileage, even though I was actually 8 miles under the allowed mileage per my GPS and Google maps. Not a big deal, but the one minor negative for the moving experience that day.Gary D.
have fuel tanks FULL, then they can much more easily be returned at FULL, this trying to figure out how much to put in so it comes up to 3/8 of a tank is nonsense.ROBERT D.
El cliente no dejó un comentario.KEN P.
Very helpful and pleasant.Michelle L.
I paid for an extra 90 miles for a total of 120. I used a total of 53 miles so I used 20 miles that I paid extra for and they rest (70) miles I don't get my money back it kinda of a all well you lose kinda deal. I got more then I needed just so I don't go over the allowed amount well this will be the last Time I ever use them and I will tell anyone I know not to because this isn't rightAJ C.
El cliente no dejó un comentario.GREGG M.
very friendly staff and had no issues what so ever and the price was just great.JOHN R.
El cliente no dejó un comentario.john W.
El cliente no dejó un comentario.LUCILLE F.
El cliente no dejó un comentario.JOSHUA M.
El cliente no dejó un comentario.DAVID W.
The truck had a VERY BAD front end shake (bounce) that I couldn't see out of the drivers side mirror. Which make it a very unpleasant trip,DOUG S.
The general manager (Anthony Hall) was helpful. The pick up and return of the vehicle went smoothly. Vehicle was clean and performed well.gil D.
El cliente no dejó un comentario.PETE V.
Wonderful customer service! Both the manager, Anthony, and the customer service representative (I cannot recall her name) were professional and helpful. This shop is new to U-Haul and they have cleaned it ip inside, outside and definitely improved the facility. Give them both a raise!KRISTA C.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.LAWRENCE W.
El cliente no dejó un comentario.Samuel C.
El cliente no dejó un comentario.KAREN G.
El cliente no dejó un comentario.ADDY G.
Was not able to rent the size truck I reserved. Pick up location was changed last minute.SHARON J.
El cliente no dejó un comentario.VALERIA N.
Great management, hard working peopleGINA B.
El cliente no dejó un comentario.Barbara G.
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