Comentarios de los clientes para U-Haul Moving & Storage of Fredericksburg South

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Fredericksburg South

Clasificación general:

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Rhonda B.
Clasificación:

I was struggling trying to obtain the truck before hours. I had to download the U-haul app in order to gain access to the steps necessary, which I was perfectly okay with. Just wish I had been told prior that the APP works best.

DESIRELORLORNYO A.
Clasificación:

Great customer service!

Duane S.
Clasificación:

Wendy Rodriguez was extremely professional and courteous. She made the process easy and i am pleased with the service provided on both times I rented in the last month.

MARCJOSEPH K.
Clasificación:

The staff is very friendly and knowledgeable. I enjoyed my experience with them! I'd definitely recommend them to all my family and friends. I cannot over emphasize how friendly and enjoyable it was dealing with them.

KEITHGUY S.
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El cliente no dejó un comentario.

Daniel W.
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El cliente no dejó un comentario.

Dirk H.
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Just continue to value customer service as you have always done for us. We will always be your customers .Thank you

Gary S.
Clasificación:

No personnel on site on Sunday. On Iine drop-off is cumbersome.

Duane S.
Clasificación:

El cliente no dejó un comentario.

thomas C.
Clasificación:

Ordered a 24 foot truck weeks in advance for pickup at 10 am nd was notified day of pickup it would not be available until 12pm. I had my movers ready and had to use a 20 foot truck (big difference). Had to make one trip into 2. Very disappointed and no adjustments given in price. Will not recommend uhaul to anyone.

SAMUEL S.
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El cliente no dejó un comentario.

GENEVAMARTA R.
Clasificación:

It's really expensive to move.

Oscar P.
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Just want to say that the employee you have at the location I think her name is wendy outstanding with costumer shes make you feel like to comeback to that store with no doubt..excellent service

JOHNLEE W.
Clasificación:

El cliente no dejó un comentario.

HARRIETM C.
Clasificación:

Wendy was an absolute delight!! Super friendly and professional. She was so patient and explained everything to me as I rented a truck to move furniture. She was a gem from pick up through drop off!!! So pleasant...she made my day!!! Harriet Parker

JAMESCOLBERT P.
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El cliente no dejó un comentario.

GLEN P.
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El cliente no dejó un comentario.

Shea G.
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El cliente no dejó un comentario.

KEITH M.
Clasificación:

Great location and they always have the trailer I need. Excellent customer service.

Freddy P.
Clasificación:

The best! I recommend uhaul over any moving company is worth it

JAMES R.
Clasificación:

I only needed the trailer for 4 days but since I was going cross country one way I had to take it for 8 days and if I turned it in early I couldn't get some of my money back.

David C.
Clasificación:

System used is slow. Takes too long to checkout a piece of equipment and receive an email invoice and receipt (next day).

WILLIAMN H.
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El cliente no dejó un comentario.

KENNETH G.
Clasificación:

El cliente no dejó un comentario.

MATTHEW K.
Clasificación:

No need for improvement from my perspective. The gentleman at the front desk was very knowledgeable and explained everything in great detail. The overall experience was great and I would most definitely use this location again the next time I am in need of a UHaul.

soraya B.
Clasificación:

El cliente no dejó un comentario.

NILEERNEST H.
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El cliente no dejó un comentario.

NILE H.
Clasificación:

El cliente no dejó un comentario.

LYNNMARIE M.
Clasificación:

El cliente no dejó un comentario.

DAVIDALAN C.
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El cliente no dejó un comentario.

TRACYELLEN G.
Clasificación:

El cliente no dejó un comentario.

DONNA B.
Clasificación:

Wendy was great and appreciate all of her assistance, great customer service!

AUSTINLYLE C.
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El cliente no dejó un comentario.

Renae H.
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El cliente no dejó un comentario.

JAMES R.
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El cliente no dejó un comentario.

Mark A.
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El cliente no dejó un comentario.

MICHAELWILLIAM A.
Clasificación:

senior discounts, or aarp discounts would be nice

SCOTTJ D.
Clasificación:

El cliente no dejó un comentario.

JUSTINCODY M.
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I felt that the whole process was professionally managed and the staff was excellent.

Dena K.
Clasificación:

El cliente no dejó un comentario.

jason H.
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El cliente no dejó un comentario.

Erica Christine F.
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All 3 of the employees on duty when I checked in to get my truck were exceptional and very customer service oriented. They were all helpful, cheerful, knowledgeable and made me feel important. They took excellent care of me!

Dirk H.
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I always experience excellent service. I can see myself renting at this location for a long time to come.

Bettie W. | Overall Experience |
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Ms. Webdy was wonderful to me ,I thank you so so much for all your help,the three months I needed to used the storage there

Jimmy Q.
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El cliente no dejó un comentario.

JAMES S.
Clasificación:

El cliente no dejó un comentario.

BETTIEJEAN W.
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El cliente no dejó un comentario.

OSHANEORLANDO S.
Clasificación:

El cliente no dejó un comentario.

VINCENTE M.
Clasificación:

Wendy the store manager was extremely pleasant to work with and extremely helpful. I would highly recommend this location again.

LONNIEJACOB R.
Clasificación:

Very quick and efficient process. Manager does a great job handling all operations, and she is doing it by herself. For a painless rental process, I'd definitely recommend this uhaul!

JAMESROGER H.
Clasificación:

Professional, efficient and courteous staff. Great experience.

ERINWILLIAM W.
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El cliente no dejó un comentario.

BARBARA M.
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El cliente no dejó un comentario.

SCOTT S.
Clasificación:

Great service and a very friendly staff...It was a pleasure doing business with them.

RITAGEORGE R.
Clasificación:

El cliente no dejó un comentario.

BRENDADENICE S.
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El cliente no dejó un comentario.

JERALDINE P.
Clasificación:

Wendy Rodriguez is a phenomenal manager. She dressed as before the doors opened just so we can wait in line as we arrive. Check out was smooth and without any issues. I would highly recommend this location.

ROBERTKERMIT M.
Clasificación:

Customer service was excellent

BERNETABEATRICE E.
Clasificación:

Provide more Uhaul locations.

PATRICKANTHONY H.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

El cliente no dejó un comentario.

DAVID P.
Clasificación:

The Uhaul rep, Daveon, was outstanding. He was exceptionally kind, courteous, and professional. Highly recommend him for promotion!

Aaron M.
Clasificación:

El cliente no dejó un comentario.

ELAINE U.
Clasificación:

Nothing, the staff at pick-up & return were excellent! Will definitely rent from this location again.

William T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

EBENEZER P.
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El cliente no dejó un comentario.

Amanda S.
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Wonderful customer service!

BRIAN B.
Clasificación:

Staff was great

Lonnie R.
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This location is Amazing. They have amazing customer service and a quick process. I recommend this location to anyone looking for moving accommodations.

William H.
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El cliente no dejó un comentario.

JAYPEREZ R.
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El cliente no dejó un comentario.

THOMASARMOND M.
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El cliente no dejó un comentario.

CAESAR R.
Clasificación:

Everything was excellent!

CYNTHIAMARIE R.
Clasificación:

The owner Wendy was a delight to work with. Everything was perfect! From the truck, to the building, to the entire grounds- everything was spotless! And so well organized.

Manuel B.
Clasificación:

Rodriguez, general manager, was very nice and super professional. Great customer service.

jendirita M.
Clasificación:

Already called I sign a contract saying that are supposed to have it for 24 hours and I only had it for four hours because the lady told me to bring it back for another customer in the morning for 8 o'clock pick up then I got a charger honey 11 $17 and then I paid $17 again for gas I have all the reporters and I have not heard from back from anybody

Anita P.
Clasificación:

The only issue was with a cellular signal.

Craig B.
Clasificación:

El cliente no dejó un comentario.

TRACIELANETTE L.
Clasificación:

Best Uhaul in town! The General manager and the other workers are well trained and put customers first. I rent often and this is hands down The Cleanest One I have ever rented from. Especially now in the midst of this pandemic, I am very grateful to them for taking their job seriously. Thank you!

ALEXANDERJAMES F.
Clasificación:

Wendy was great. I had to reschedule move date because of a death in the family. She was very helpful. She also helped me to select straps for my move. Will use this site again.

KRISTIMARIE B.
Clasificación:

I enjoyed dealing with Wendy ... Very nice professional taken her time ... I had a issues. And she handled it very well Thumbs up to her

JEFFREYLORENZO T.
Clasificación:

El cliente no dejó un comentario.

DANNYEVERETT K.
Clasificación:

El cliente no dejó un comentario.

Luis M.
Clasificación:

El cliente no dejó un comentario.

Norvell A.
Clasificación:

El cliente no dejó un comentario.

Barbara J.
Clasificación:

El cliente no dejó un comentario.

Deshon S.
Clasificación:

I rented a uhaul for 3 hours and turned it in with gas and they are tryna charge me all these up charges that were not spoken on

Daniel F.
Clasificación:

Truck was clean and well kept. Instructions were clear inside the truck. I liked the online option for pick up and drop off, but you do need a lot of time to get it approved by some agent. Definitely would recommend coming in 15 minutes earlier minimum in order to get on the road in time.

JOHNJOSEPH S.
Clasificación:

I was chaged for over 9 dollars for gas. The truck was not full when rented and I submitted a photo  of the gauge in my vehicle checkout process. Please refund my gas money.

Mark U.
Clasificación:

El cliente no dejó un comentario.

Efrain M.
Clasificación:

El cliente no dejó un comentario.

Calvin S.
Clasificación:

This location is by far the best location I have had bet used. I am So grateful I found this location. Very knowledgeable and courteous staff.

David C.
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System is too slow. Check in is too slow. "One moment" equals 15 minutes.

LORIANNE H.
Clasificación:

Felt great to do my first trailer drop off on my own. What a great option! I've rented about 15 times. Always great service and friendly ppl.

Al J.
Clasificación:

I did not see anything that need to be improved. Wendy Rodriguez was very, very professional. She made sure that my rental experience was well worth my trip. Thank you

DEBRA M.
Clasificación:

Customer rep Wendy was extremely good while waiting observed her which each of her customers she's very good she knows her job she was very helpful with each and every one of us that's what you call good customer service.

Gerald B.
Clasificación:

El cliente no dejó un comentario.

Jennifer P. | First Impressions |
Clasificación:

The owner made everything so easy for us! I called ahead to make sure they had a unit available before I stopped by to complete the paperwork. The location is just tucked behind everything, easy to find, and very clean.

RALPHRAYMOND M.
Clasificación:

Customer Service is great!!!

JEFFREY T.
Clasificación:

El cliente no dejó un comentario.

JEFFREYCARTER B.
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El cliente no dejó un comentario.

Angela B.
Clasificación:

It seems as though there isn't very good service in that area while trying to rent a vehicle. Being that you have to be on the property makes it inconvenient especially when you are in the middle of moving. Thanks!

SCOTTANDREW W.
Clasificación:

best ever rental experience from u-haul. absolutely would rent again from this location.

Bettie W. | First Impressions |
Clasificación:

Glad I came to this one

james s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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