Comentarios del cliente para U-Haul Moving & Storage of Fredericksburg South

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Fredericksburg South

Grado total:

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William R. en

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N/A

Jack T. en

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El cliente no dejó un comentario.

Eddie W. en

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El cliente no dejó un comentario.

Carlton B. en

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El cliente no dejó un comentario.

Sheila S. en

Grado:

Beautiful facility! Attendant so courteous and helpful! He made my experience very easy! Thank you!!

janice H. en

Grado:

Great experience here, too. Very quick and easy, it was great. I can't remember the kids name, I think it was Moises, was very helpful and professional.

Edward A. en

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My supplies were not available to me at pickup so I had to cancel my order.

LARRY J. en

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El cliente no dejó un comentario.

Jeffery B. en

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None

Benny H. en

Grado:

I had to call 3 times to get the right truck size and right location, I live in spotsylvia and they keep changing the pickup to Fredericksburg. I only need a 10 foot truck and the size keep being change too, finally Wendy at rt 3 Fredericksburg va fixed the size and pickup location

Joseph K. en

Grado:

El cliente no dejó un comentario.

Susan S. en

Grado:

Excellent customer service. Kind and friendly owner. Best place to rent from.

James L. en

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Excellent experience from start to finish - great service and great equipment. Will definitely use again if needed in the future.

marggie R. en

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El cliente no dejó un comentario.

LARRY J. en

Grado:

Nothing

Jujuan R. en

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El cliente no dejó un comentario.

Paul W. en

Grado:

Improve the mobile app system. I was very difficult to check the rental in by using the app. I waited 30 minutes for an agent to respond to my call. I was then transferred to 2 other agents with a 15 minute wait time. I finally spoke with Mike Whalim and he provided outstanding customer service and he resolved my issue.

Kelly Z. en

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El cliente no dejó un comentario.

Ronald S. en

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El cliente no dejó un comentario.

Eileen P. en

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El cliente no dejó un comentario.

LARRY J. en

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El cliente no dejó un comentario.

Dallas B. en

Grado:

I dropped the trailer the night before as instructed by the pick up location. I was not aware there would be a $20 charge for doing this. I was there on the drop off day to handle the check in.

ELVA S. en

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El cliente no dejó un comentario.

Jeffery B. en

Grado:

everything went smooth,

Scott F. en

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El cliente no dejó un comentario.

Christopher O. en

Grado:

The prepaid and contracted movers through the Uhaul App, never arrived as promised. This of course puts any family into a serious bind on moving day. Contacted U-haul about the issue and they could offer no help whatsoever. Trying to reach Movers.com for assistance was also a complete waste of time. U-haul should not partner with services which reflect poorly on their brand or atleast train their customer service staff in how to deal with situations such as this.

Dirk H. en

Grado:

you 24/7 process is Horrible. I took all of an hour to attempt the online return process. I will not use that feature in future if renting another vehicle, which poses an issue if having an early job to do. Please improve this process..

Holly H. en

Grado:

El cliente no dejó un comentario.

kevin O. en

Grado:

Everyone I talked to at this location was very kind and helpful!

Buster B. en

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El cliente no dejó un comentario.

gary G. en

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El cliente no dejó un comentario.

Barbara B. en

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El cliente no dejó un comentario.