Comentarios de los clientes para U-Haul Moving & Storage of Fort Smith

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Fort Smith

Clasificación general:

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gabrielle e. | First Impressions |
Clasificación:

The staff was very friendly and helpful and I am very pleased with my unit thank you :)

DEBORAH R. | First Impressions |
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I would like to give a special thanks to Ms. Rose from the first time I spoke to her she really eased a great deal of my stress. She's an Angel. I wanted to give her a hug, but,,,,,, ya'll lnow the rest.🙂🙂🙂🙂🙂

ALECHIA R.
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Tell the total price before rental.

Mike G.
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Excellent pickup, professional and clean cut.

DANNY R.
Clasificación:

Very dirty truck dog poop in it

JOSE R.
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El cliente no dejó un comentario.

stephen S.
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El cliente no dejó un comentario.

Alexander N.
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All the employees were amazing very friendly and very helpful and professional highly recommended definitely be the only location i go to if i am close enough to them

Taylor V.
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NA

Ronald P.
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El cliente no dejó un comentario.

Ashlee B.
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Very nice group of guys, had me out real quick.

Michael W.
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El cliente no dejó un comentario.

DOMINIQUE B.
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El cliente no dejó un comentario.

Shari C.
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El cliente no dejó un comentario.

Christin S.
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El cliente no dejó un comentario.

Ken K.
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El cliente no dejó un comentario.

MAREN R.
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Staff is impersonal and unfriendly, always have to wait a long time for assistance

Loren M.
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They were very friendly

DORA F.
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El cliente no dejó un comentario.

Kevin G.
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El cliente no dejó un comentario.

Mark K.
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El cliente no dejó un comentario.

VU T.
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Impressed.

TIMMY A.
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Rose is always so pleasant and friendly!

DAVID S.
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El cliente no dejó un comentario.

DEMETRIC W.
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Great customer service, I have always used this particular location and will in the future if a need presents. Thanks

GARRY G.
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El cliente no dejó un comentario.

Christopher W.
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El cliente no dejó un comentario.

MATTHEW K.
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El cliente no dejó un comentario.

Kajuanna E. | First Impressions |
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I wanted to see my storage so I can tell if I needed a bigger one and it wasn't shown to me. It's pretty small for the size I was told. However it all got inside

JACOB T.
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El cliente no dejó un comentario.

Tanya S. | First Impressions |
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Always polite and so helpful.

HARLEN J.
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Very customer oriented

Joseph R.
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James did a great job. He helped me a lot. Thank you.

Derek G.
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friendly service agents.

LOUIS G.
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El cliente no dejó un comentario.

TINA T.
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El cliente no dejó un comentario.

Dawn C. | First Impressions |
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I always use uhaul!

HENRY G.
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El cliente no dejó un comentario.

Theresa J.
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El cliente no dejó un comentario.

Dawn H.
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El cliente no dejó un comentario.

ashley B.
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El cliente no dejó un comentario.

Jonnie P. | First Impressions |
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El cliente no dejó un comentario.

Carlina L.
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El cliente no dejó un comentario.

Sandeep S.
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El cliente no dejó un comentario.

SHELLEY G.
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jason went above and beyond in helping me with my trailer. Best customer service ive had in a very long while.

Debra R.
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El cliente no dejó un comentario.

John H.
Clasificación:

Checking needs to be quicker

Gloria A.
Clasificación:

Awesome people great service

Gloria A.
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Awesome people great service

James H.
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El cliente no dejó un comentario.

SAMMY B.
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El cliente no dejó un comentario.

HARRY S.
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El cliente no dejó un comentario.

eddie F.
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Had an issue with my truck. Very upset but manager from location called immediately upon receiving my complaint and was very accommodating and issue resolved.

Robert G.
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El cliente no dejó un comentario.

NICHOLAS S.
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El cliente no dejó un comentario.

Pauline T.
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El cliente no dejó un comentario.

DENNIS P.
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Service was EXCELLENT

WILLIAM S.
Clasificación:

I don't understand why when I reserve the rental online, I am asked the same questions when I pick up the rental. I know you are trying to add on purchases, but they were already refused while making the reservation. Having me stand in line, answer the same questions, and tying up your clerk costs you way more than the $15 trailer rental.

Adrian D.
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El cliente no dejó un comentario.

Jack G.
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El cliente no dejó un comentario.

BOBBIE P.
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El cliente no dejó un comentario.

Sarah S. | Overall Experience |
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El cliente no dejó un comentario.

THOMAS S.
Clasificación:

El cliente no dejó un comentario.

TABITHA B.
Clasificación:

it wasn't anything to complain about but i did need to sweep out the truck bed a little before I used it because it had pines & I wiped the seats a little after the prior use before me & though it was a minor job I was a little concerned if I hadn't that it was handed to me that way that I might have been pinned with the blame. However it was mostly clean & maintained. The gas was also slightly under the full line & I felt like someone may have rented it for a single trip on full & didn't go very far so I felt like I may have picked up a few dollars in slack from after the last customer when I gassed it up to return it. Again, very minor details that I did not feel sour about. Being such a large automobile, I did find it difficult to find appropriate parking for overnight as well as loading & unloading. I believe I had the smallest size auto available next to the trailers & it's large size a convenience for hauling large loads more efficiently, due to parking I am just saying an even smaller size auto to haul maybe something to consider about for the future of the company.

SARA E.
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El cliente no dejó un comentario.

Nancy H.
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El cliente no dejó un comentario.

SANDRA J.
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El cliente no dejó un comentario.

William L.
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No issue with the location but using the app was a nightmare I recommend picking it up during business hours.

RICHARD B.
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El cliente no dejó un comentario.

Juan M.
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El cliente no dejó un comentario.

Tina C.
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Rose is always nice to deal with.

DORA F.
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I know getting help back to is hard, the 2 employees that work on 8-2-2020, did a fantastic and professional job, thanks U made my move so much easier! This is the second time this I've gone through Uhaul and I shall be back for a third time, Thanks again.

lenard P.
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El cliente no dejó un comentario.

Edward S.
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The air conditioner did not blow out of the dash only on your feet after a few minutes of use.

GAYLORN M.
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i will always recommend U-haul. the folks at the location on Towson always treat me like i'm #1. Thank you,

jerry B.
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El cliente no dejó un comentario.

Sandra F.
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Nothing. Everything was great.

catherine S.
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El cliente no dejó un comentario.

JAMES P.
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El cliente no dejó un comentario.

khoi T.
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El cliente no dejó un comentario.

Carl H.
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Location easy to find staff very friendly clean establishment.

WILLIAM D R.
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El cliente no dejó un comentario.

JOHN A.
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Furniture dolly was broken and had to be returned but other than that it was all good.

STEPHEN P.
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El cliente no dejó un comentario.

Justin B.
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El cliente no dejó un comentario.

Derek G.
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Opening at 7 am rather than 8 am was helpful. Staff was helpful at pick up and return.

MICHELLE S. | Overall Experience |
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El cliente no dejó un comentario.

Kevan A.
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Process was smooth. The staff was polite, professional and helpful.

Ronald P. | Overall Experience |
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On the way down truck moter blew had to rent truck did not get any back on the trailer I will never rent anything from u hall a gein

Eduardo S.
Clasificación:

Keep up the good work!

Mark M.
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El cliente no dejó un comentario.

Felicia P.
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El cliente no dejó un comentario.

Cynthia G.
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Great customer service, very quick and efficient.

Kyle S.
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El cliente no dejó un comentario.

Charlie W. | Overall Experience |
Clasificación:

Thanks

Hollie R.
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El cliente no dejó un comentario.

WALTON B.
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El cliente no dejó un comentario.

Naomi P.
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El cliente no dejó un comentario.

Michael M.
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Quick and easy

Nathaniel G.
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El cliente no dejó un comentario.

ROBERT M.
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El cliente no dejó un comentario.

Kelsie F.
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El cliente no dejó un comentario.

Eva S.
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El cliente no dejó un comentario.

Linda M.
Clasificación:

Same as above very helpful very friendly very personable

Michael S.
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El cliente no dejó un comentario.

Pamela B. | Overall Experience |
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Customer service was great when I rented storage and customer service great when I checked out. They have carts you can use to unload your storage. very nice facility.

SEAN L.
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El cliente no dejó un comentario.

ASHLEIGH C.
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El cliente no dejó un comentario.

Tammie H.
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El cliente no dejó un comentario.

ROBERT M.
Clasificación:

The Fort Smith main location crew have always treated me well, as I rent trailers quite frequently. Even when I experienced a billing mistake ($400 overcharge), the manager took immediate actionion and corrected the issue. I highly recommend this branch!!

MONICA S.
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El cliente no dejó un comentario.

Katie D. | First Impressions |
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El cliente no dejó un comentario.

Gerald N. | First Impressions |
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Keep up the good work in moving forward to getting even better. You doing a great job are great 👍

Gwendolyn B. | Overall Experience |
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El cliente no dejó un comentario.

michelle g. | First Impressions |
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El cliente no dejó un comentario.

Khadijah R. | First Impressions |
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Everyone was super nice and very helpful! I'll definitely be recommending U-Haul to my family and friends!

Linda H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

debi r. | First Impressions |
Clasificación:

Matt, was very helpful and extremely nice. I appreciated him going above what my expectations where. He is very knowledgeable and made my experience flawless. He helped me with solutions to immediate problems without hesitation which made me feel safe and comfortable with the decision to leave my valuables at the site. The facility is very clean, and access convenient. Thank you

ALEXANDER N. | Online Move In |
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The manager rose was very helpful and very friendly strongly recommended if anyone has any problems to get with her and i am sure she can resolve them..

stan Y. | Overall Experience |
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Nice facility and very helpful staff. When the opportunity comes again, I will not hesitate to use this facility again.

David M. | Overall Experience |
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El cliente no dejó un comentario.

David M. | First Impressions |
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El cliente no dejó un comentario.

stan Y. | First Impressions |
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I arrived at the pickup facility 1 hr early and the unit was ready. Checkin went smoothly while my son assisted with the trailer hookup and light checks. In about 10 minutes, we were driving away.

Dawn C. | Overall Experience |
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The staff was very pleasant and helpful. I rented another Uhaul truck and returning g it Feb 10th and I look forward to seeing the staff again. They go out of the way to help you.

Domonic C. | Overall Experience |
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Absolutely amazing service

sheryl t. | Overall Experience |
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Staff was very knowledgeable and helpful. My experience was great will recommend to anyone.

Evan S. | First Impressions |
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Very helpful with giving me adequate advice in deciding how much space I needed for my short term need of a unit. Very insightful and laid back management.

renee g. | Overall Experience |
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My uncle used Uhaul as a storage facility for several months before his passing. It was clean, brightly lit, secure, and the cheapest in the area that we could find. We would gladly use Uhaul again.

BRENDA B. | Overall Experience |
Clasificación:

Thank you.

JACKIE K. | First Impressions |
Clasificación:

Very nice and professional. Moving is stressful and they made the experience very easy.

John S. | Overall Experience |
Clasificación:

Great storage facility.

Bridget L. | First Impressions |
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An unexpected hospital visit extended the use of the van I rented. I apologized and explained the situation and promised payment upon return. The associate was rude and threatened me. I am appalled.

brian s. | Overall Experience |
Clasificación:

Nice people, great to deal with. Facility very nice. Definitely would recommend.

Tina O. | First Impressions |
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I couldn't br happier, the young man that helped me find the right storage unit was very helpful and pleasant, need more employees in this world like him.

MARTHA V. | Overall Experience |
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Friendly and helpful staff.

melissa w. | Overall Experience |
Clasificación:

There was an issue with our storage unit. The manager called and helped us resolve the issue.

gloria a. | Overall Experience |
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THE FEMALE MANAGER IS AWESOME AND VERY PROFESSIONAL.

Carly N. | Overall Experience |
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My only complaints are no one answers the phone. So if you would like a question asked you have to drive up there. Too bad for the people out of town. Second they do not have a elevator.

Tanya P. | First Impressions |
Clasificación:

Wish I could access it 24 hrs

Lemitress S. | Overall Experience |
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The staff and location was very good and professional.

Kristine M. | Overall Experience |
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I was able to switch from a 15 foot to 10 foot truck on the spot but unfortunately no one was free to operate the lift when I was moving out. An elevator in the building would be nice.

TERRIE V. | First Impressions |
Clasificación:

The customer service rep was extremely knowledgeable and courteous.

Dale H. | First Impressions |
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Really happy with service both in fort smith ar and lowell ar would tell all my frends about u hall

George D. | First Impressions |
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Very helpful and accommodating especially due to the emergency circumstances I was in.

Jeanne D. | First Impressions |
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I cannot recommend this dealership highly enough! The friendliness and excellent service from everyone we encountered is to be commended. The gentleman we worked with was Matthew.

Sydnee N. | First Impressions |
Clasificación:

Extremely helpful.

DEWEY F. | Overall Experience |
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No complaints. Staff very friendly and good to work with ..

KEN A. | First Impressions |
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Treated very professionally; facilities were spotless; customer service people were very polite and stayed on point.

Phill S. | Overall Experience |
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my experience is two fold- in AR I had the best services from the best staff however my experiences in San Francisco from the U Haul company was less than adequate

Lawrence M. | Overall Experience |
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Several issues with flooding. Also had a time where the back section was dirty for a couple of months without being clean. Alarms going off without being investigated.

Raford U. | Reservation |
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The two young men working were friendly and helpful.

Andrew F. | Overall Experience |
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I want to commend the staff at the Fort Smith branch on Towson. They were some of the most helpful and nicest people. They should be recognized for their customer service.

marlena p. | Overall Experience |
Clasificación:

Thank YOu

robyn j. | Overall Experience |
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The people were extremely friendly and over the top helpful! Highly recommend this facility!

Ashlyn M. | Overall Experience |
Clasificación:

Clean and fairly priced

Loren M. | Reservation |
Clasificación:

It’s official I’m a die hard uhaul fan! The truck was great. It was clean and easy to drive. Plus everyone I spoke with along the way was super helpful and extremely nice. I will be using ya’ll again.

Misty W. | Overall Experience |
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The employees were great but I got had roaches and bed bugs from storing my stuff there.i also ended up with a nice nesting in my box spring. I will not use yall again. Very disappointed.

patte g. | Overall Experience |
Clasificación:

You came through for me when I really needed an immediate storage space, I can't thank you enough!

Eric P. | Overall Experience |
Clasificación:

I am glad that u sent me this email. I Am more than happy with my experience there. I only rented because I was having to store my stuff until I got my own place. Your staff was always friendly

Amanda S. | Overall Experience |
Clasificación:

Great and safe place to store items.

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