Customer Reviews for U-Haul Moving & Storage of Leavenworth

1,636 reviews

4820 S 4th St   Leavenworth, KS 66048
(Next to The Home Depot)

(913) 828-0743

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(913) 828-0743

4820 S 4th St
Leavenworth, KS 66048
(Next to The Home Depot)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DWAYNE BOETTCHER 
Rating:
5.0

Customer did not leave a comment.

HILDEBERTO NAVA 
Rating:
5.0

Customer did not leave a comment.

Vern Steinman 
Rating:
5.0

Customer did not leave a comment.

SHELLY VAN-WINKLE 
Rating:
5.0

Customer did not leave a comment.

Micky Sharp 
Rating:
5.0

Got in and out with my rental easily. I would’ve given it a three star because that’s pretty average for rental but then it might sound like I was dissatisfied. There’s not a lot of opportunity to make it excellent. I was happy with the rental and the all-around experience.

Veronica Griffith 
Rating:
3.0

After hour drop off

Larry Smith 
Rating:
5.0

Customer did not leave a comment.

Robyn Grantham 
Rating:
5.0

My reservation went smooth as glass, however when I came to pick up my trailer, your app and computer system was down. The folks at the Leavenworth store were amazing, and worked around it however this is not the first time the U-Haul app and the electronic billing / reservation system for U-Haul has been problematic.

John Russell 
Rating:
5.0

Customer did not leave a comment.

Robert Knipp  |  Online Move In 
Rating:
2.0

I reserved a 10x10x10 storage unit. I got 2 closets instead. I was already having a difficult move and having to put my things in storage was a temporary solution until I could get a new lease finalized. If a 10x10x10 was not available it should have never been advertised as being available and 2 closets should not have been the solution. I didn’t have the time to adjust as my rental truck was due back and I didn’t need the stress of trying to locate another storage facility with the actual size I needed. Just a bad experience overall And it was not the storage facilities fault. I reserved online and the online system was ultimately responsible

Alphia Hart  |  Online Move In 
Rating:
5.0

Had a couple of issues but they were fully resolved in an acceptable manner. Location is centrally located and very convenient. ALL of the staff was very pleasant and easy to work with.

Alphia Hart 
Rating:
5.0

Would use again 100%

Lynette Alford  |  Overall Experience 
Rating:
5.0

Clean truck of cat pee smell inside but otherwise clean. Describe where the key collection box is.

Darby Mance 
Rating:
5.0

Best in town!

Scott Lee  |  Overall Experience 
Rating:
4.0

Very accommodating and easy to move

ELIZABETH MOWBRAY  |  Overall Experience 
Rating:
5.0

Excellent service at this location.

Terry Geise 
Rating:
5.0

Everything was excellent. Thank you

Mary Murray 
Rating:
5.0

The employees here are perfect. Don't change a thing.

Shane Blakley 
Rating:
4.0

I had to call multiple times for a change of delivery location. Yet, the store received the incorrect address. I had to talk again with the store staff to correct the delivery address. Very poorly managed central software system. Nothing gets updated.

Victor Sharma 
Rating:
1.0

The employees were very rude. One day we went to get a bed out of storage we loaded on the Dolly. A man that works there came and Locked the big sliding door 10 min before closing time. A lady came from The office and said oh well you will have to take it through the regular door. This was the second time we dealt with extreme rudeness and unprofessional employees. I plan on making a corporate complaint about this

Rebecca Reddin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Conner Underhiill 
Rating:
5.0

Keep doing a good job and treating customers like real people

Joel Pearce 
Rating:
4.0

Don't put the containers up against the bushes and when I ask you to come move them away from the bushes, please come do that. Other than that we had a great experience and was happy with using u-boxes.

Lance Royer 
Rating:
5.0

Yaw did great,& the lady that did my Rental was very helpful & quick,but yaw could lower yaw mileage rates!

Khaylina Burnett 
Rating:
5.0

Cory and the rest of the staff were exceptional! Every question I had was answered before I asked.

Susan Kerr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Mastel 
Rating:
4.0

Customer did not leave a comment.

Shelley Parks 
Rating:
5.0

N/a

Lauren Pawling 
Rating:
5.0

Not much. Would try to tighten up the appointment and completion times.

JAMES LOVE 
Rating:
5.0

The employee who checked me in was very efficient and courteous. Also the lady who checked me in was very efficient and courteous. The equipment worked perfectly.

Steven Myers 
Rating:
5.0

Customer did not leave a comment.

Eric Schnell 
Rating:
5.0

Customer did not leave a comment.

Haley Albert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Buselt 
Rating:
4.0

Customer did not leave a comment.

Kenneth Stevens 
Rating:
5.0

Customer did not leave a comment.

Joshua Lynch 
Rating:
5.0

Customer did not leave a comment.

Amy Stockton-Miller 
Rating:
5.0

Everyone is so friendly and courteous. I like that usually don’t get that these days. This is my third household move last few years, and I always go there for that reason

BRETT MULLINS 
Rating:
5.0

Nothing, you all were professional and courteous from the beginning to the end!

Clinton Beaird 
Rating:
5.0

Customer did not leave a comment.

Erica Bergman  |  Online Move In 
Rating:
5.0

Very clean site! They are all very welcoming!

Cara Stevens 
Rating:
5.0

Customer did not leave a comment.

Staci Fouts 
Rating:
5.0

Everyone did a great job!

John Courtright 
Rating:
5.0

Very professional staff. Nicest facility I have ever rented a trailer from.

David Sargent 
Rating:
5.0

Customer did not leave a comment.

Matthew Denney 
Rating:
5.0

Customer did not leave a comment.

Kathy Kopp 
Rating:
5.0

I didn't understand why you get the code online but you can't get in until you check in with the office didn't understand why the maps are inside the units when you have to ask where they are or go inside the office to see where it is on the television and was informed by a worker that the garage doors break very often. The employees were very friendly and helpful. They seemed happy to answer any question that you had and that we weren't a bother coming into the store. Will rent from them again and again. Best moving company I have ever dealt with. I will tell you that I use moving companies and storage places very often. Love the fact that they will buy boxes back if you didn't use them that is a great benefit to have cause I always buy too many and have no use for them.

Danielle Borders  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Miichael Crozier 
Rating:
4.0

The truck was horrible, bounced uncontrollably

April Swafford 
Rating:
5.0

I had an emergency with my son's broke down car. I needed to get it home from Kansas city I knew it would take forever & cost a fortune to call a tow truck so I called the Leavenworth U-Haul & rented a pickup & trailer. They were so helpful & fast getting me set up, I left there at 4pm picked the car up & dropped it off at home & returned the truck & trailer a little after 6pm. I'll tell you it was a brand new Truck & the trailer worked so well so easy to load & unload. Thanks U-Haul !!!

Vaughn Jenkins 
Rating:
5.0

Customer did not leave a comment.

Robert Hathaway 
Rating:
5.0

Customer did not leave a comment.

John Dobisch 
Rating:
4.0

Customer did not leave a comment.

Joseph Plunkett 
Rating:
5.0

Customer did not leave a comment.

DANIEL LAWRENCE 
Rating:
5.0

The trailer we used didn’t have a jack and it was extremely hard for my husband to get the trailer off of his pickup. But, other than that, great experience.

Shawn McReynolds 
Rating:
5.0

Customer did not leave a comment.

Mike Evert 
Rating:
5.0

Customer did not leave a comment.

Stephen Ward 
Rating:
5.0

Everything went extremely well. The staff was very nice, knowledgeable and helpful, especially Terren. There were a few snags during my trailer hook-up and she came right out to the car and took care of them personally, with a smile on her face … many thanks to her, she’s a goody! Bruce

Bruce Kidder 
Rating:
5.0

Customer did not leave a comment.

john hamant 
Rating:
5.0

Customer did not leave a comment.

john hamant 
Rating:
5.0

Thanks for running a great location Theresa

Gary Hanson 
Rating:
5.0

Employees were super friendly! Was an overall nice interaction for the short time I was there. I will say though that the truck I rented came to me with low fuel on just about a quarter tank. I am not overly comfortable with larger trucks so I did not feel comfortable taking it to a gas station without incident. Hoping in future the tanks will start off more full to accommodate. Otherwise a great experience overall! 😊

Amber Hornback 
Rating:
5.0

Staff were friendly, answered all questions, even common and dumb ones without judgement. Services were well explained in detail, and were readily available when needed.

GABRIELLE TOURANGEAU  |  Overall Experience 
Rating:
5.0

Jerry was so kind, professional, empathetic, and made me feel calm with the move I was enduring. Thank you!

Justine Tilson 
Rating:
4.0

Make sure the vehicle is ready to go when customer sets up a time previous.

Kikki Boell 
Rating:
5.0

Customer did not leave a comment.

Misty Bartlett 
Rating:
5.0

Customer did not leave a comment.

Ken Mann 
Rating:
5.0

Customer did not leave a comment.

Marley McManus  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lydia clark  |  Overall Experience 
Rating:
5.0

The staff was super kind and helpful and did not seem to be flustered by anything. Great experience.

myron gunsalus 
Rating:
5.0

Customer did not leave a comment.

Dianne Butler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erika Shields 
Rating:
5.0

Seem to always have what I need when I need it and workers there are always pleasant.

R Scott Crabtree 
Rating:
5.0

Keep doing what you do!

JAMES DIGGS 
Rating:
5.0

Customer did not leave a comment.

Mary Blanchard 
Rating:
5.0

Offer a ramp rental for smaller vehicles. Prorate amount of the rental if rental is returned sooner than expected.

Kevin Ramsey 
Rating:
5.0

Very helpful in correcting the issue caused by the pick-up spot. Plus great customer service.

Bryan Buxser 
Rating:
5.0

Customer did not leave a comment.

Melonie Thompson 
Rating:
5.0

Customer did not leave a comment.

Kurt Schutte 
Rating:
5.0

Everyone at this UHAUL facility was very helpful and made the pickup and return of the trailer very easy! Thank You

mark sanchez 
Rating:
5.0

Customer did not leave a comment.

Winter Knipp  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Judy Skaggs 
Rating:
4.0

The truck was a bumpy ride but the customer service was very good.

mark deleon 
Rating:
5.0

Customer did not leave a comment.

Ginny Coleman 
Rating:
5.0

Teresa and her team are consistently delivering the best service. Super helpful and professional at all time. Great team and great U-Haul location.

Rozenda Downing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN COFFEY  |  Overall Experience 
Rating:
5.0

While equipment was servicable and clean drivers side door was a real bear to get closed.

Pedro Benitez 
Rating:
1.0

I can't understand why if I choose to make a change to the drop off that yall would charge 3× the rate simply because it's an intown use going out of town. Instead I had to make an unsafe drive just to save 200 dollars. This company doesn't care about its customers and I'll be sure to keep people away from your business. I've never been so mistreated as a retired disable veteran. Thanks for nothing.

James Ulmer 
Rating:
5.0

Nothing. One of the best experiences I have had with a business in Leavenworth Kansas!

Andrew Thomas 
Rating:
5.0

The only concern I have, is that I was quoted, and confirmed, a total cost of $48.40, but ended up being charged over $60.00. Also put extra gas in truck when finished. I am on disability due to Systemic Amyloidosis w/CHF and CKD, so I am on disability. Being a senior, and because my income has been significantly reduced from what it used to be, I must make every penny count. The gentlemen we worked with were very kind, as were the lovely folks I spoke with on the phone. Wishing you all a very peaceful holiday surrounded by loved-ones. Stay Blessed, Debbie

Deborah S Flaherty 
Rating:
5.0

Customer did not leave a comment.

Dennis Eastman  |  Online Move In 
Rating:
5.0

They make sure that I got the correct storage that I would need so I didn't overspend my money very appreciated thank you.

Robert Cass  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lizette Gallegos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Wise 
Rating:
5.0

The whole trailer rental process went smooth. .Thank You

mark sanchez 
Rating:
5.0

Customer did not leave a comment.

GREGORY PENFIELD 
Rating:
5.0

Friendly customer service

Justine Tilson 
Rating:
4.0

Blow out the trailer prior to releasing it to customer. It was taken care of after my request

Calvin Diggs 
Rating:
5.0

Delivery, pickup, and delivery to final location was done as promised by WONDERFUL and capable women who ROCKED IT on both ends of the trip. I’m truly impressed and thankful for the consideration and attention these ladies paid to the process. First move in 37 years - uhaul made it easier in so many ways. Thank you!

Susan Wells 
Rating:
5.0

Customer did not leave a comment.

Warren Freeman 
Rating:
5.0

Customer did not leave a comment.

Dale Schieman 
Rating:
5.0

Customer did not leave a comment.

Tereasa Brown  |  Online Move In 
Rating:
5.0

Excellent service, equipment was in great shape, no complaints, only compliments.

John Lesniak 
Rating:
5.0

Customer did not leave a comment.

Mark Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Silvey 
Rating:
5.0

Customer did not leave a comment.

Darrin Freeman 
Rating:
5.0

Customer did not leave a comment.

MISSY SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david chapin 
Rating:
5.0

Can't think of a 🤔

clifford herrington 
Rating:
5.0

Customer did not leave a comment.

SUSAN SHLENKER 
Rating:
5.0

Customer did not leave a comment.

Nikkole Sepulveda 
Rating:
5.0

Customer did not leave a comment.

HAROLD CLARK 
Rating:
2.0

When I cancelled the big unit we were renting, it was 4 days after making a monthly payment. There was NO PRORATED REFUND!!! YOU SUCK IN THAT REGARD!!! THEN THE UNIT WAS RENTED TO ANOTHER PERSON WELL BEFORE MY CONTRACT PERIOD THAT I PAID FOR WAS UP!!!! THAT IS AT BEST UNETHICAL AND SHOULD BE ILLEGAL!!!! I really should DISPUTE that payment with my credit card company.

Rick VanCise  |  Overall Experience 
Rating:
5.0

Not one thing. Awesome location and employees. Highly recommended

Shane Blakley 
Rating:
5.0

Customer did not leave a comment.

Jamila Childs 
Rating:
5.0

The staff at the Leavenworth Kansas UHAUL went above and beyond. I am so pleased with their professionalism and kindness to their customers. Highly recommend them for storage and U-boxes.

Tammy Poirier 
Rating:
5.0

Excellent staff and facility! Thanks for taking care of us!

Sanford Sheaks 
Rating:
5.0

Great drop-off experience.

greage Richie 
Rating:
5.0

Customer did not leave a comment.

Alex Vickers 
Rating:
5.0

No issues whatsoever. I especially appreciated the calls beforehand to ensure everything was okay.

Eric Edwards 
Rating:
5.0

Customer did not leave a comment.

Thomas Cherney 
Rating:
5.0

Nothing it wad all fine.

Edward Vowell 
Rating:
3.0

The truck had an error code so they plugged in a diagnostic scanning device and one employee told the other to just clear the code and then they sent me on my way. 8 miles later the error code shows back up while driving. I think it is unacceptable to just clear codes so you can put someone in a truck. Customers should feel confident they’re getting a well maintained vehicle, this was not the case

Arturo Lopez 
Rating:
5.0

Customer did not leave a comment.

Andres Chapa 
Rating:
5.0

Customer did not leave a comment.

Scott Moulden  |  First Impressions 
Rating:
5.0

Everyone was very helpful and accommodating. We really appreciate the help and flexibility with this rental. Will definitely use again if the need arises. Thanks!

Edward Gowlovech  |  Overall Experience 
Rating:
5.0

Thank you!!!

WILLIAM SAVAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Howlett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Iversen  |  Overall Experience 
Rating:
5.0

A great facility and friendly staff

Steven Finch  |  First Impressions 
Rating:
5.0

Point out location of alarm to check in/check out

Kelly Boian  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

julio carrillo  |  Overall Experience 
Rating:
5.0

Teresa W., GM of the Leavenworth location, was extremely helpful and attentive when I had to end my lease suddenly. I highly recommend the Leavenworth location for their excellent customer service!

Rhiannon Corona  |  Overall Experience 
Rating:
4.0

My only issue is not with the facility. It is with your app. When I rented the unit, I provided a credit card which is still in my profile. Both months that I was charged the credit card was not processed and I was hit with a late fee. After the first time, I checked to ensure the card on file was valid and that I had signed up for auto pay. The send billing cycle it occurred again. If I had intended to need the storage unit long term, it may be enough for me to consider not using U-Haul as the point of auto pay is not not have to worry about the billing cycle date and prevent not paying bills on time.

Paul Meyers  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Wessel  |  Online Move In 
Rating:
3.0

Fix the potholes in the entrance to the facility

Joshua Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GAZZANA  |  Overall Experience 
Rating:
5.0

OUTSTANDING SERVICE

ALFRED WILES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUKE MORAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANGELO NORRIS  |  Overall Experience 
Rating:
4.0

Good storage unit. Like the pull in garage option, but felt like the room to storage size ratio was not correct or at least not correctly advertised. As the only way to fit a 1 bedroom apartment in the unit is by stacking stuff on top of one another which can be hard if some furniture isn’t as study.

Imaya figueroa  |  Overall Experience 
Rating:
5.0

I love the storage unit it was clean and had restroom

MARLYN WINBORN  |  Overall Experience 
Rating:
5.0

Very professional friendly and helpful

Lynda Baile  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donald Hollins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLYN WINBORN  |  Online Move In 
Rating:
1.0

Your harassment of text every 15 minutes after I repeatedly responded STOP as well as having my number removed got you this review

Donna Helm  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Riley Veith  |  First Impressions 
Rating:
5.0

Amazing storage facility and staff!!!!!

Roger Wilson  |  Overall Experience 
Rating:
5.0

Very easy contract, clean facility, friendly staff!

REBECCA LEX  |  First Impressions 
Rating:
5.0

Very nice facility and super helpful staff. Thank you!

Dawn Trainer  |  Overall Experience 
Rating:
5.0

Extremely satisfied with the Leavenworth location on 4th Street! Everyone there is very helpful, very pleasant and accommodating. My first time ever having to use storage or a rental truck and they were so kind to me. Thank you to everyone who works there!! Returned the truck after hours and right in the middle of it my daughter's phone lost power. So couldn't finish. When I called the help number the person I got was just very uncaring and I guess I was wasting his time..that's how he acted. But when I contacted my 4th Street U-Haul in the morning they had everything under control, no issues, no problems and even said they owed us 89cents, lol, of course they can keep it! They are wonderful!

ELIZABETH GRANT  |  Overall Experience 
Rating:
5.0

Convenient and reasonable price. 5 of five stars.

JASON HARPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KURT TORKELSON  |  First Impressions 
Rating:
4.0

Originally had my belongings stored at metropolitan but theft and higher prices made me switch. I wished had used U-Haul all along.

toi miller-kersey  |  Overall Experience 
Rating:
5.0

Very clean and new facility.

Roger Wilson  |  Online Move In 
Rating:
5.0

Staff very helpful!

lance bailey  |  Online Move In 
Rating:
5.0

Great staff

Michael Bailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LONNIE FOLSOM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL WATERMAN  |  Online Move In 
Rating:
5.0

Thank you so very much.

WILLIAM SAVAGE  |  First Impressions 
Rating:
5.0

The staff is great!! The facility is clean and secure. Never worried about my safety or stuff. The old check-in system was glitchy. I set the alarm off almost every time to the point of being comical. The staff was amazingly patient with me. A very fun and personable crew. The new check-in system works great but I do miss my interactions with the staff. A great place to store stuff - highly recommend!!

MALISSA ROBERTSON  |  Overall Experience 
Rating:
5.0

Would recommend to all! Friendly and very helpful.

Brian Perkins  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUSAN POLK  |  First Impressions 
Rating:
5.0

Clean. Concvient. Easy to access.

Amanda Harrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Burnett Hersey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAUREN TINDALL  |  Overall Experience 
Rating:
5.0

The only suggestions I would have are: 1. Be able to contact the facility directly 2. Have supplies to fix the doors ( I had to go purchase a carriage bolt and nut to fix the door 3. Add to your phone system the option to speak with someone about your storage unit. Other than those few things I had an excellent experience. Even with the rent king me a unit with someone else’s stuff in it

Heather Buehlman  |  Overall Experience 
Rating:
5.0

This facility is the only one that I have seen that has a place where you can pull your vehicle inside and load and unload in comfort. There are plenty of carts provided to move your items. The staff was very helpful and friendly. Everything was great!!!!

Dave Reid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Wagoner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott Hess  |  First Impressions 
Rating:
5.0

I was really pleased that I was able to switch units with no hassle. I liked the fact that I was able to go on line and set everything up.

Cita Summers  |  Online Move In 
Rating:
5.0

Teresa and her staff were excellent. I came to them at a time when I was going through a very difficult divorce. I had a house full of furniture and needed actually 3 units to store everything. That was nearly 18 months ago. Since that time my life has settled and I am now stable. I could not have done any of this without the comfort of knowing that my personal belongings were in a safe and secure location, close to my new home. I cannot thank them enough and I would HIGHLY recommend their facility to anyone who is in need of storage space. My sincerest thanks to Teresa and her staff and I wish them continued success and happiness for years to come! Respectfully, Richard Humphrey

Richard Humphrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaleigh Grafke  |  First Impressions 
Rating:
5.0

Friendly staff and great customer service.

Christine Owens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Knight  |  Overall Experience 
Rating:
5.0

Corporate Uhaul needs to work on their website and available reservations. Doesn’t line up with what the local facilities have. Not the local place’s fault, it’s corporate’s issue to fix

Joe Kobs  |  Overall Experience 
Rating:
5.0

Teresa was wonderful to work with. She was very friendly and helpful. We had a great experience with UHaul and appreciated the free month of storage that came with our Uhaul trailer rental. It was just what we needed while we found a place to live.

Jessica Topham  |  Overall Experience 
Rating:
5.0

I had a great experience and I had no problems

david matsukevich  |  Overall Experience 
Rating:
5.0

👍

Tammy Cash  |  First Impressions 
Rating:
5.0

The staff in Leavenworth at friendly and professional. They answered all our questions and gave helpful advice. Check out and in of the vehicle was super easy. I received a call within 30 minutes stating I had left something in the van, so I would add trustworthy too!

Laurie Reineke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candiace Goodwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Segulin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VANNIE WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Austin  |  Overall Experience 
Rating:
5.0

I have always had a great experience when working with the entire staff at this location. Everyone is very friendly and helpful. They definitely have their customer service down to a science. The process is flawless. I've rented trucks as well as a storage unit and both transactions were done in almost no time. The employees are very knowledgeable and did a excellent job at explaining to me the process. The facility is cleaned and we'll maintained. The manager is very pleasant and you can really tell the employees take pride in what they do. I highly recommend this location. Thank You.

SCKETHIA BYRD  |  First Impressions 
Rating:
5.0

Thanks for all

Alfred Brown  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.

Barbara Hoover  |  Overall Experience 
Rating:
5.0

I don't know where to begin. I was always met with a smile and I was given full attention to my desires. Then when I found I needed a place that was easily assessable I was easily relocated to that storage room. I could not have asked for greater Customer Service. Thank YOU!!

Linda Wonka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Barnett  |  Overall Experience 
Rating:
5.0

Staff were always helpful

Kenneth Zink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Swisher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Necole Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ESTHER JONES  |  Overall Experience 
Rating:
5.0

Building is kept very clean. I had no problems at all with the multiple units I used. Also had UBoxes stored there for several months without any issues. Everyone I spoke with in the office was cheerful and helpful. The only suggestion I would have is to have some trash bins added. There was no trash can available for disposing of, even small, items.

Amy Tempel  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. They accommodated my needs and wants. They saw you it that we were fully ready.

Kenneth Pitts  |  Overall Experience 
Rating:
4.0

Teresa was great!

LaShanda White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONTIECO HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathryn Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Rhode  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Hudson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ivan Fore  |  Overall Experience 
Rating:
5.0

I'll be back !

Burnett Hersey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rex Bailey  |  Overall Experience 
Rating:
3.0

I didn’t even have my stuff in storage for a week they could at least gave me back some of my money on a probate

Crystal Sweet  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mary Parks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya Wiggins  |  Overall Experience 
Rating:
5.0

Very competent and courteous staff. The facility was always clean and well maintained. I would use it again if necessary and would recommend it to anyone needing good, secure storage.

Michael Swisshelm  |  Overall Experience 
Rating:
5.0

Overall great experience and appreciated the friendly staff. Only complaint would be the two broken loading bay doors on the south side. I was fortunate to get the only working bay during my move out.

mark zillman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gladys Foldger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS HITCHCOCK  |  Overall Experience 
Rating:
5.0

After move out, manager called and confirmed before closing my account with uhaul. I had gotten busy and she remembered I had moved out the previous day. I really appreciated her attentiveness and taking care of the transition smoothly.

MICHAEL AUSTIN  |  Overall Experience 
Rating:
5.0

I loved everything about this storage facility, from the indoor, climate-controlled units to the drive-in bays for loading and unloading that sheltered the vehicle and belongings from sun and rain during the transfer. The staff is wonderful. The place was clean and easily accessible with the card access. Good alarm system. The carts are a God-send. Thank you U-Haul! And I also really liked the small area to leave items that were no longer wanted. Others could take them if wanted, or U-Haul disposed of them. Great place. Would recommend to others.

Dakota Matthes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Maline  |  Overall Experience 
Rating:
5.0

We were impressed with the cleanliness and the ease of use. Our storage goods were well protected and we did not worry about theft or damage. Would recommend the Leavenworth facility to friends and family.

TRACYANN BALLESTEROS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY SWENSON  |  Overall Experience 
Rating:
5.0

Thank you

Thomas Benoit  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Fish  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Fish  |  Overall Experience 
Rating:
5.0

The manager Treasa was the greatest, if she is running any u-haul I would do business there. I give her and her staff 6 stars

Ronald simon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick O'Banion  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roxanne brown  |  Overall Experience 
Rating:
5.0

This has to be by far the cleanest UHaul storage center I have used. The staff was extremely friendly and quick to assist me with returning my rental and getting a storage unit. The bay doors were super convenient because our arrival day was rainy, so our stuff did not get wet when transferring from the truck to our unit. Will definitely recommend this store to friends. Give your janitorial staff a raise- the bathrooms were always immaculate!

Sara Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derique Cary  |  Overall Experience 
Rating:
1.0

I had reserved 2 outdoor units over 6 weeks ago because I would be unloading a full house of furniture. When I got there, there were no outdoor units available. I was given 2 indoor units that were very far apart from each other and had to pay more. I ended up leaving to have find outdoor units in another town which caused me to rent the U-Haul truck for an additional day. This lead to $80 in additional gas, lost help, and inconvenience of having to move again . Very disappointed

Brian Keegan  |  First Impressions 
Rating:
2.0

Theresa was a professional. The others always had attitude when answering the phone or questions when in person; lazy, sat instead of engaging customers; did not know protocol. Unit itself was perfect but price hike never justified; there were available units constantly.

KYLE LOFTUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan Bennett  |  Overall Experience 
Rating:
5.0

The Team was great!

Dave Guzyk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Downs  |  Overall Experience 
Rating:
5.0

My son at Fort Leavenworth had recommended it to me

Burnett Hersey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Traci Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Herschel Lincoln  |  Overall Experience 
Rating:
5.0

Theresa and staff fantastic.Thanks for everything

Kelly Aldridge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Swisshelm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel Butzbach  |  Overall Experience 
Rating:
4.0

I have a double attached as one and the alarm goes off on one but not the other. Hope it gets fixed.

Thomas Allen  |  First Impressions 
Rating:
5.0

The staff was very helpful and nice. Told us all about storages options and even helped w moving truck.

Lisa Sullivan  |  First Impressions 
Rating:
5.0

Staff professional and helpful. Garrett was very helpful in showing me location of unit and loading areas. Check in experience went smooth and stress free.

David Hilscher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ruby Crouter  |  First Impressions 
Rating:
5.0

Karen was awesome.

Fidel Miranda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mike pritchett  |  First Impressions 
Rating:
5.0

Staff were all very helpful and friendly. No complaints

BEN NADLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shiane Hosman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michelle Crook  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger Huff  |  First Impressions 
Rating:
5.0

The team at U-Haul was 10 out of 10. Couldn't ask for better. Always ready to help with a smile.

Marlo LeBron  |  Overall Experience 
Rating:
5.0

I have had no problems with this new hall facility .Everything has been very nice.

Denise Foster  |  First Impressions 
Rating:
5.0

Very friendly staff and knowledgeable and a very clean and well taken care of storage units

Roger Vinzant  |  First Impressions 
Rating:
5.0

Second move out and hopefully last one in my life time, placing in storage and moving out was extremely pleasant and knowledgeable. Would highly recommend it to everyone I know

Regina Harding  |  Overall Experience 
Rating:
5.0

I really love the staff and the location and the prices

Deborah Garey  |  First Impressions 
Rating:
5.0

I was very happy with your services! Thank You very much!

Darla Seuser  |  Overall Experience 
Rating:
5.0

I don’t remember the gentleman that helped me yesterday… but he was professional and Courteous.. Please let him know I appreciated his service !

Charles Wilson  |  First Impressions 
Rating:
5.0

AMAZING!!! The staff were very helpful, funny and made my experience so pleasant. The best customer service ever;)

Jennifer Velasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Garey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Doug Kramer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie Valdez  |  Overall Experience 
Rating:
4.0

We are in South Carolina right now so couldn’t tell you anything about the unit.

Sandra Headley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rick MCgraw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA NEW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Khadija dooley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NELLY HERNANDEZ  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David Lasko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Rosson  |  Overall Experience 
Rating:
4.0

Satisfied overall but would be convenient to have 27-7 access.

Jeff Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine filbert  |  Overall Experience 
Rating:
5.0

Will come back next time I need a storage unit.

Mark Rozalski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Donatto  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tom White  |  Overall Experience 
Rating:
5.0

Amanda was very helpful!

Rick Wartko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BURNETTE HERSEY  |  Overall Experience 
Rating:
4.0

The woman who helped me was friendly and very helpful. The facility is very convenient.

Jennifer Mallonee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSSELL GRAY  |  Overall Experience 
Rating:
4.0

Outdoor storage has large step going into unit and makes using a hand cart impossible can only hand carry

Billy Summers  |  First Impressions 
Rating:
5.0

Everyone is very friendly informative and helpful. I rate them all a 10 couldn't get any better

Marlo LeBron  |  Overall Experience 
Rating:
5.0

I rented a storage space and a trailer. Amanda was very professional and knowledgeable. I wish all service employees were as helpful a she was. I will recommend that anyone in need of storage or moving contact Amanda for help.

Rick Wartko  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

James Parnell  |  Overall Experience 
Rating:
5.0

Staff is friendly, courteous and always willing to help. The facility is always clean and well maintained. I have never come across such a large facility that is so well organized and so well staffed. I imagine they face some daunting challenges, however the entire staff functions as a team. This can only be a result of excellent management skills as shown by their Manager Teresa Wilder. I am going from memory here, so forgive me if I have misspelled her name! She has worked with directly and has gone above & beyond to make my UHaul experience as seamless & painless as possible! Great Job & a sincere Thank You to all of you!!!

Richard Humphrey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynithia Sowle  |  First Impressions 
Rating:
5.0

Very very organized and extremely clean. Agents all were friendly , professional and very knowledgeable.

James Wallace  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joyce Cannon  |  Online Move In 
Rating:
1.0

I went inside to reserve my rental truck and it was done incorrectly. I had to drive to Parkville when I live in Leavenworth and did all the inquiry and establishing service in Leavenworth. I emphasized how important Leavenworth for the pick up and return was necessary so even if a smaller vehicle had to be used I would do that versus go somewhere else. It was acknowledged by the employee. Employee also did the online reservation. Total screw up and misleading/shady. Secondly, my storage unit which I reserved three weeks earlier suddenly was “kicked out of the system with six other people”…….. not acceptable. The worst organization skills ever seen and the two females at Leavenworth location are absolutely horrible, argumentative, unprofessional,aggressive and attacking employees. Definitely incompetent, and they couldn’t even answer simple basic questions about the business. I expect refunds for all the MULTIPLE ERRORS at the Leavenworth location w my rental and storage unit. The Parkville location did fine.

KYLE LOFTUS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JERI WATSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Romone Fisher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa Grindstaff  |  Overall Experience 
Rating:
5.0

The gentleman who help me was informative, friendly, and offering different options for my needs.

Michael Amos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Necole Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya Wiggins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathon Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Visser  |  Overall Experience 
Rating:
3.0

The application for the storage unit wanted information I did not have. It wanted 2 addresses but I only live in one house with one address and it wanted 3 phone numbers which my wife and I only have 2 cell phones. The lady behind the desk had to lie and info the additional info on the application so it could be submitted. U-Haul needs to rectify this problem.

Robert Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick Hersey  |  Overall Experience 
Rating:
5.0

Facility was well-kept, staff were extremely helpful and able to provide support when required, and security was optimal.

Matthew Schenaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Morrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Chrudimsky  |  First Impressions 
Rating:
5.0

Place is new and first class. employees are great. Manager is on top at all times. Priced right and convenient!

James E Tryon  |  First Impressions 
Rating:
5.0

Very friendly and knowledgably staff. Was a great experience.

rick wartko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Schenaker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aimee Yasin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cordell viehweg  |  Overall Experience 
Rating:
5.0

A professional staff with great customer service. They are experienced with helping customers resolve all relocation and storage issues. Highly recommend this Leavenworth U-Haul facility.

Ruben Irizarry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janelle DeFrees  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kattie Johnson  |  Overall Experience 
Rating:
5.0

It was wonderful to be able to pull up and into the garages to load and unload. We needed up moving in the rain on our way out of storage and this feature was a move saver!

Jennifer Felvus  |  Overall Experience 
Rating:
5.0

Theresa and crew are exceptional. I have found them all to be equally helpful and knowledgeable. They care and it shows! Thanks to all there!!!!

GEORGE HOLLAND  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Bailie  |  First Impressions 
Rating:
5.0

Safe, clean, and conveniently located storage really helped me during a time of transition. The office staff was friendly and helpful. I have recommended UHaul Storage to my local friends.

Karen Laurence  |  Overall Experience 
Rating:
5.0

Not enough words to describe the help and support provided by the staff and manager at the U-Haul facility in Leavenworth, Kansas. Best experience in the worst of circumstances. Thank you.

James Ward  |  Overall Experience 
Rating:
5.0

Very clean, friendly and helpful staff

sheryl parker  |  Overall Experience 
Rating:
5.0

The pull inside- unload doors at rear of building should be accessible after-hours, in case people can't arrive during normal operating hours. We saw no difference in front versus back, except for ability to pull completely inside in the back. Very inconvenient if you have alot to unload and your unit is at the back of building.

Linda Downs  |  First Impressions 
Rating:
5.0

Profesional staff that is experienced with helping military families. We had last minute changes and they out of the way to help our family. They provided recommendations to solve our last minute changes. A big Thank you to all the staff and management at the Leavenworth U-Haul facility.

Ruben Irizarry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Tykward  |  First Impressions 
Rating:
5.0

Teresa and Jeff plus all the staff are friendly courteous and helpful with anything anyone needs

Teresa Mashburn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AARON SCHERFFIUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn Taylor  |  Overall Experience 
Rating:
4.0

Navigation through the online process had hiccups, it kept pulling out of my bank account then crediting then debiting about 3 or 4 times. It didn’t give me the place to put the code for the free storage. I had to get a refund in person, which was great. Overall, I was happy with the move. The only negative was the ramp should be longer.

Sherri Stoner  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tom White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Darrah  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rosa Kuilan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dominae Williams  |  Overall Experience 
Rating:
5.0

You made my travel safely and easily. Thank you all

Ali aldhuhoori  |  First Impressions 
Rating:
5.0

Manager and staff are very helpful friendly and accommodating.

James Thiemann  |  Overall Experience 
Rating:
5.0

Everyone at this office was very friendly and helpful

Marlo LeBron  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megan Van Fleet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIEGO PETERS  |  First Impressions 
Rating:
4.0

Staff was Very Knowledgeable And their Service was Exceptional.

GEORGE JOHNSTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew Darrah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Nelson  |  First Impressions 
Rating:
4.0

Too expensive

TAMMY LIVELY  |  Overall Experience 
Rating:
5.0

I enjoyed my experience at this location. Amanda went out of her way to assist me and I greatly appreciate it!

LaShanda White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Schneider  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Wittkopp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Wilson  |  First Impressions 
Rating:
5.0

Great Service Overall! Staff are professional and friendly ; I will recommend this U-haul facility for future services. Thank you kindly, H.M

HERBERT MIJARES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Goodnow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chrisandra Hersh  |  Overall Experience 
Rating:
5.0

We decided to see if U-Haul was open on Easter Sunday. We were amazed that it was and our experience with Amanda's assistance was over and beyond our expectations. Amanda was incredibly helpful, understanding and found a solution that worked for us. Amanda's knowledge and assistance totally sealed the deal on us deciding to go with a self service move.

TIMOTHY HUND  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Lallement  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Herbig  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bernice Garnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Allman  |  First Impressions 
Rating:
5.0

Great Customer Service and storage facilities are well maintained.

HERBERT MIJARES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

britt johnson  |  Overall Experience 
Rating:
1.0

In the beginning (when trying to secure business) the staff, manager Teresa was very informative and nice. Toward the end, and/or when trying to secure a different space, I was told corporate held spaces, nor would they communicate timely, which cost me an additional $39.95 (month storage)by being a day outside of the grace period and there was no pro rate as per one of the representatives. When trying to rent a trailer, another representative was pushing a lot of buttons and not communicating what was being done, states that my information is not in the system (sounds fraudulent and indicative of mischievous activities). You're in a customer service roll, you deal with customers, you have to talk to people, have them understand what you're doing... You are the face of uHaul. Thus far, unsatisfactory performance all the way around. Disappointed!

courtenay reed  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly. They took the time to explain all the details to me. I appreciate the quality of professionalism and courtesy.

Tanyta Morgan  |  First Impressions 
Rating:
5.0

Best moving/storage experience. Management is top notch and made sure I was taken care of. I will only use and recommend this U-Haul location in Leavenworth.

Joshua Brooks  |  Overall Experience 
Rating:
5.0

Easy access. Clean. Well lit.

John Brennaman  |  Overall Experience 
Rating:
5.0

It would be nice if I could access my unit 24/7 or at least till midnight but besides that I love this facility especially the garage that allows you to get out of the weather while you load and unload!

Richard Menzel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Allman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Brooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua Brooks  |  First Impressions 
Rating:
2.0

Our 10x20 storage unit was not 10x20, rather two 10x10 units. This was not disclosed anywhere. One of the first units we were assigned had a pole going right through the middle of the unit, taking up space and usefulness. Pricing on our map of units was inaccurate (according to the worker.) We were able to exchange units but the set up was far less than ideal for moving a 26 ft Uhaul worth of items to storage. Very narrow hallways & one 10x10 unit had a large roll open door, while the other 10x10 unit had a much smaller walk through door making it very difficult to maneuver large items.

Sara Heintzelman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Usher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawn Hinkle  |  First Impressions 
Rating:
5.0

Great location. Very clean. Community share. Easy access with convenient truck access. Great people.

ronald grossman  |  Overall Experience 
Rating:
1.0

I will never use this location again for a storage facility. I am so unhappy! And I will never recommend to any of my friend or family!!

Lacey Cockerham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FLOYD CHACON  |  First Impressions 
Rating:
5.0

Teresa treated me very well! Very knowledgeable and friendly! Here staff were second to no one!!’ Great Job!

Charles williams  |  First Impressions 
Rating:
5.0

best uhaul exp I've ever hah

Terry Harrison  |  First Impressions 
Rating:
5.0

Personel were knowledgeable and friendly.

James Jenkins  |  First Impressions 
Rating:
4.0

THere was a red tag on the door saying "do not rent. Rat trap missing." pretty disconcerting.

Michelle Hesselman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charity Frey  |  First Impressions 
Rating:
5.0

Great staff and great facility!!!!!!!!!

Aubrey CrenshaW  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William Visser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latoya Wiggins  |  Overall Experience 
Rating:
5.0

Teresa and her team are absolutely AMAZING! Over the years I have has several storage units and never has the staff been as wonderful as this one. Thank you all so, so, so much!

DANELLE GAMBLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nicole mckiddy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Calvin Graef  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aubrey CrenshaW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rachel Freeman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Davis  |  Overall Experience 
Rating:
5.0

Great customer service.

Daniel Lemm  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Zink  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin Brown  |  Overall Experience 
Rating:
5.0

The staff members we interacted with throughout the whole process---Teresa, Ali, and Jason---were exceptional. They relieved a big part of the stress of a big move. They should all be commended for their professionalism, courtesy, kindness, and eagerness to provide the very best customer service.

RICHARD BURNS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Tello  |  First Impressions 
Rating:
5.0

The staff was friendly and helpful.

Justin Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William Visser  |  First Impressions 
Rating:
3.0

I had a great experience in the store. The staff was friendly and helpful. One of the members spent a good amount of time trying to resolve an issue higher ups in the company had made. Ridiculous that I reserved a unit and the store was unable to get me that unit because of flaws in the Uhaul system. Now, I had a truck full of stuff. So I had to spend more money to get a unit size I didn’t make the reservation for! Like that’s not my issue y’all messed up! Big props to Ali who was working at the time. I was searching for other storage places when he told me the news. However, he was able to find me a similar unit and really sold me with his customer service.

Montezia Shakespear  |  First Impressions 
Rating:
5.0

Very clean and neat building . I lost my card my uhaul card I dropped it there I think somewhere next to the box 1679

Bruce Freeman  |  First Impressions 
Rating:
5.0

This is the best storage place i ever been to.

Deborah Garey  |  First Impressions 
Rating:
5.0

The clerks were very helpful and pleasant to work with. They are two fine young me who take pride in what they are doing.

Maximilian Erickson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diana Nanthavong  |  First Impressions 
Rating:
5.0

Great staff

James Bradshaw  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Self-Storage

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    We sell hundreds of products to make moving easier!

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  • History

    We have an adaptive reuse program to better the environment!

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