Staff & manager at this location were great.Maurice L. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Forestville Rd
District Heights, MD 20747
(next to Washington Gas)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 9/18/2021 - 9/19/2021: 9:00 a. m. - 5:00 p. m.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brandi G. | Overall Experience
El cliente no dejó un comentario.ANDRES C.
El cliente no dejó un comentario.gail J.
The vehicle was clean and I was in and out with serviceBERNARD M.
El cliente no dejó un comentario.William H. | Overall Experience
El cliente no dejó un comentario.KATIE R. | Overall Experience
The only issue I encountered was within the app itself. Fortunately the employees there helped me resolve the issue.Kevin H.
Nothing everything was Great. Great service. Great communication. Courteous. Respectful and she caredESTHER D.
The truck is in poor driving condition. Definitely in need of service and shouldn't be hard to operate because of lack of maintenance. It wasn't clean there was trash inside of the truck so this lets me know it was NOT SANITIZED or cleaned.Leone W.
Very nice peoplePeter G.
El cliente no dejó un comentario.MARIA E.
Very friendly and helpfulYvonne C.
El cliente no dejó un comentario.WILLIAM T. | Overall Experience
El cliente no dejó un comentario.MARNAE T.
Better customer service and communication.RACHELLECECLIA M.
El cliente no dejó un comentario.Ronald M.
El cliente no dejó un comentario.TYRONE C.
Need better customer service, more staff, organization, and management! Gave wrong truck with wrong mileage, and gas range, one person working there, long wait, unresolved issues that person had to actually write down information for manager. Payment was not made while I was there. I had to receive a call from office after I left for my to receive the total amount to be withdrawn from my cc from their screw ups! Really bad customer service and parking lot was congested and took a while to enter and exit. There was no other worker on site, but the lady in the office who was incompetent with a lack of authority or help!ALEXANDER B.
El cliente no dejó un comentario.lauren a. | First Impressions
Your price is right and your staff is very friendly. Will be using you again soon. Thank you for being my choice to rent a uhaulTHOMAS N.
Happy with you allTHOMAS B.
Continue to keep up and provide the excellent customer service that I was given by Robin.STEVE T.
El cliente no dejó un comentario.LISA C.
El cliente no dejó un comentario.BRIAN T.
El cliente no dejó un comentario.PAULA A.
WITH LARGE ITEMS IT WAS DIFFACULT 2ENTER OR EXIT BECAUSE AT DOUBLE DOORS ONE OF DOORS WAS NOT IN USE....SCREWED CLOSEDAntjuan P. | Overall Experience
El cliente no dejó un comentario.CINDY C.
responsive and fair was how i WAS TREATEDDONALD A.
El cliente no dejó un comentario.CATINA Y.
El cliente no dejó un comentario.Robert A.
Keep the professionalism up miss Robyn was very professional and on taskRHONDA M.
Very impressed with the set up. Clean and neat. Service prompt.Abiola A.
El cliente no dejó un comentario.Deneen L. | Overall Experience
Your associates are good and well experienced.EMEKA O.
El cliente no dejó un comentario.Pamela C. | First Impressions
Love the GM. She’s so sweet and kind.Jazmen M. | First Impressions
El cliente no dejó un comentario.MENA M.
El cliente no dejó un comentario.FERNANDO C.
Uhaul App not working. It wouldn't allow me to upload a photo of the fuel level and odometer. Otherwise no issuesLOUIS J.
El cliente no dejó un comentario.JAMES H.
Maya was very helpfulCHRISTOPHER J.
The service was excellent from start to finish!Robert W.
Extraordinario servicio al clienteDeneen L.
El cliente no dejó un comentario.LEKEISHA M.
El cliente no dejó un comentario.STARTISHAMONIQUE B.
El cliente no dejó un comentario.CHARLES B.
El cliente no dejó un comentario.Tonia M.
Nothing every thing was easyAdrienne K.
El cliente no dejó un comentario.STARTISHAMONIQUE B.
El cliente no dejó un comentario.Isaac B. | First Impressions
El cliente no dejó un comentario.ISAAC B.
El cliente no dejó un comentario.Thelma M. | First Impressions
El cliente no dejó un comentario.TORREY M.
I will never go to another uhaul this is my uhaul for life.Shirley K.
El cliente no dejó un comentario.VICTOR Q.
El cliente no dejó un comentario.Erika F. | First Impressions
El cliente no dejó un comentario.Darlene P.
El cliente no dejó un comentario.Jamal D.
El cliente no dejó un comentario.WENDELL G.
El cliente no dejó un comentario.KEEVA M.
El cliente no dejó un comentario.JOYCE E. | First Impressions
El cliente no dejó un comentario.Terry A. | Overall Experience
AC wasn't working properly.ROBERT A.
Very, very tight driving a 26' truck and pulling an auto transport through the property. Staff was very helpful when I asked for two trucks to be moved in order to facilitate leaving the property.ROBERT W. | First Impressions
El cliente no dejó un comentario.MAYBELLE D.
The added a lock to my account because they said I got one! Really when? How do yiu just add things without authority? This is my purse NOT YOURS! I hated the trucks in front of my unit. No discount for me keep asking you to move it out of my way. Adding chores to my day!LEATRICE D. | Overall Experience
El cliente no dejó un comentario.Alonzo G. | First Impressions
The vehicle return policy should be thoroughly explained and the need to be at the rental location at the time of return and that photos will need to be taken of the fuel hand and the mileage before putting the keys in the key slot.ROBBIN P.
This location is by far the I have encountered. They are always pleasant.KIMBERLEY T.
Very courteous staff.LORETTA W.
El cliente no dejó un comentario.Angela H.
El cliente no dejó un comentario.ERNESTORAFAEL N.
El cliente no dejó un comentario.ARNELL P.
Very good service thanksHENRY A. | Overall Experience
El cliente no dejó un comentario.Chiffon H.
El cliente no dejó un comentario.Sandrea B. | First Impressions
El cliente no dejó un comentario.MICHAEL W.
El cliente no dejó un comentario.MARCUS R.
El cliente no dejó un comentario.Linda K. | First Impressions
El cliente no dejó un comentario.LEAUTRY D.
These folks work hard to provide the support needed for you to get your work done quickly with the right equipment. Check-in and check-out is fast and accurate. I like these people.SAMUEL Y.
El cliente no dejó un comentario.MARCIA K.
El cliente no dejó un comentario.DATRICE F.
When we first tried to change rooms, we were given a smaller unit instead of the larger one we requested. We finally got that straight and Robin, the manager, compensated us accordingly. Lights were often not lit. Many times there was only one person working and they weren't always in the office because they had to lock it to go assist another customer. When we called to ask questions we were often not helped until Robin could be reached. It seems like others do not have the same knowledge or access. Although she too had to contact Robin first, Maya was helpful in getting us closed out after we spoke to another employee who was less than helpful. All in all, of experience was fair.Pamela S. | Overall Experience
El cliente no dejó un comentario.CARLTON B.
I asked for smaller unit over year and never could get one and i no one came up, my thought was they came up and was giving to someone else. I was suspoe to be on list but never got a smaller unit. Wasn't happy abouy that.Catherine R. | Overall Experience
El cliente no dejó un comentario.Alexis H.
El cliente no dejó un comentario.SANDRA B.
The were times when u-haul mistakes cost us more. It never was corrected. That was very nice distrusting of them.CONSTANCE V. | Overall Experience
El cliente no dejó un comentario.JEUNESSE S.
I always have a great experience at this location the representatives take good care of there clients that's why I only go to this locationGARY W.
El cliente no dejó un comentario.GLENN H.
Absolutely fantastic customer service! Truly!LARRYDARNELL H.
El cliente no dejó un comentario.Vikki E. | Overall Experience
Great service and great peopleJames L.
El cliente no dejó un comentario.MICHELLE C.
Excellent Rapport and very accommodating! They are a asset to your company.VAN C.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.JACQUELINE M.
El cliente no dejó un comentario.TWAIN B.
Staff was awesome, courteous and professional. A truly great experience.LEONA D.
Mileage rate lolCHESTER L.
Very professional and helpful staff. I would definitely use your company again. Thanks so much.Lajarey M.
El cliente no dejó un comentario.Lynette G.
This is my 2nd time using this location, always excellent customer service and clean vehicles.DIANA P.
The charges for 4hours was too Extreme!! I don't think I will ever rent a uhaul again!!! Disappointed ðŸ˜ž Customer ðŸ'ðŸ'ðŸ'LINDA T.
El cliente no dejó un comentario.PATRICIA B.
Nothing keep doing what you are doingAMANDA H.
El cliente no dejó un comentario.RYAN B.
The process was easy and customer service was excellent. This will be my location and will recommend to my friends.DORI I.
Great and fast service, really nice customer serviceWilliam R.
El cliente no dejó un comentario.FNU A.
El cliente no dejó un comentario.Vondale D.
The staff was very professional.Diane H. | Overall Experience
Policies should be better explained. I was asked when i would be returning the truck and responded 10 am the next morning. Got called at 6 am because the truck was needed by 7. Why ask me and then don't lusten.PATRICIA A.
Just more trucks to go at different locations thanks to the gentleman working hard to get me a truck I would've been lost he was wonderful and kind the trip was easy with u haul a friend for life thanks ðŸŒºðŸŒ¸ðŸŒ¼RASHEEDAH A.
El cliente no dejó un comentario.Robert S.
Great service abd giood attitude for customer serviceGUY S.
El cliente no dejó un comentario.Keyana J.
Customer Service was great thanksRICKY T.
El cliente no dejó un comentario.NICHOLE A.
El cliente no dejó un comentario.SOPHIA W.
El cliente no dejó un comentario.mack l. | Overall Experience
El cliente no dejó un comentario.Deborah I. | Overall Experience
El cliente no dejó un comentario.JANAY H. | First Impressions
El cliente no dejó un comentario.INgrid b. | Overall Experience
El cliente no dejó un comentario.Letia V. | First Impressions
El cliente no dejó un comentario.Kayon c. | Overall Experience
El cliente no dejó un comentario.NIAMKE A. | First Impressions
El cliente no dejó un comentario.Marijune P. | Overall Experience
Ginger provided excellent service.mack l. | First Impressions
original experience from when i walked in the Forestville location and proceeded to check in with my prebooked reservation, Was all around poor. However i will say the guy at the front desk was new and he was nice! Outside of that I'm paying this first month and then Taking my stuff out of that storage!!!!!! I've had better experiences elsewhere, unfortunately for me The place next door (self storage didn't have a unit big enough for me at the last minute! But whatever!Ayanna B. | First Impressions
El cliente no dejó un comentario.Kelly H. | Overall Experience
I was unable to reach the manager when I had issues. I was promised that fees would be waived and they were not. Lack of communication and overcharged was my main issues. James was very helpful but was unable to complete task.Tresa E. | Overall Experience
El cliente no dejó un comentario.Catherine C. | Overall Experience
The staff was always helpful and provided a positive atmosphere.Dianne C. | Overall Experience
El cliente no dejó un comentario.JAMES R. | First Impressions
Only concern was that unit had a lot of roaches crawling around....I would assume the customers are keeping stuff in their units that are bringing the roaches since I found the unit appeared to be cleaned.darrell j. | Overall Experience
El cliente no dejó un comentario.Lathan S. | Overall Experience
This location has the best customer service I have ever dealt with.SEAN L. | Overall Experience
El cliente no dejó un comentario.Hugh D. | Overall Experience
I would recommend your facility to everyone! It's clean and people treat you with respect. Never had a problem with anything being stolen or wet up from water leaking from anywhere! I really recommend this U-Haul storage it's the best!!CECELIA M. | Overall Experience
I received excellent service no complaints at all!!!Raymond H. | First Impressions
The process was very smooth because I did everything by internet. The office person was outstanding & did her job with ease. She was very professional & mindful of the customer needs. Great job!NATASHA S. | First Impressions
James went above and beyond to meet my needs. Even with the threat of a looming storm he provided me with 3 different unit options and took his time to see to it that i saw them all. I would definitely recommend this location due to the quality of service he provided.DONTAINE C. | First Impressions
El cliente no dejó un comentario.Khaleeqa T. | First Impressions
The climate was a bit humid and there were wet spots on the floor near and around the units, that could cause an accident....no wet floor signs.robert m. | First Impressions
El cliente no dejó un comentario.Angelina M. | First Impressions
El cliente no dejó un comentario.Marijune P. | First Impressions
Very professional Smooth processanthony y. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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