El cliente no dejó un comentario.Dawsey M.
Customer Reviews for U-Haul Moving & Storage of Flint
Flint, MI 48507
(East of I-75)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The gas gauge was less than when I was told it had 5/8, not 3/4 (and at over $4.50 a gallow that's a lot). The cargo area of the van smelled like dog urine, you could see where the urine ran across the mat and out the dog. I couldn't move my mattress because it would have been in dog urine. I rented the van so that I could move everything at one time now I need to figure out how to move my mattress. This was one of the worst experiences with U-Haul I've ever had.Wendy W.
El cliente no dejó un comentario.Lynn D.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.kendra G.
El cliente no dejó un comentario.Steve G.
El cliente no dejó un comentario.TRACEY LYNN D.
Trucks should have a full tank of gas with instructions to return them full. Too difficult to hit quarter tank or half tank goal.RICHARD RAY B.
El cliente no dejó un comentario.BOBBIE LEE F.
Fast and fully explainedPhil B.
It cost me $1I00.00 more then I was told it would,. Why?Mike J.
The staff was very kind and helpful, but unfortunately the equipment (at least the 9' van I rented) was disgusting. The cargo area was definitely not cleaned. I ended up laying down paper to transport my moving boxes. There was also trash in the dashboard/windshield area. At least the staff was super understanding of my experience and assured me that I would not be charged for someone else's mess.Ayse H.
El cliente no dejó un comentario.Edward S.
Uhaul really needs to hire someone to do a through cleaning after each booking!! It's no wayyyyy that I should have to sit in other people mess when I come rent a vehicle!! This has happened everytime I came !! I REALLY CANT APPRECIATE THE CAT/DOG HAIR ALL OVER THE SEATS! ITS NOT COOL, ITS NO EXCUSE BUT TO FIX RHE PROBLEM. HIRE A PERSON SPECIFICALLY FOR CLEANING!!!!PARADISE W.
El cliente no dejó un comentario.TIFFANY ANISHA W.
El cliente no dejó un comentario.Marcos M.
Very professional service.TOM M.
El cliente no dejó un comentario.James M.
Staff was courteous and helpful.DANIEL ROBERT S.
El cliente no dejó un comentario.Crystal L.
M experience was great I really can't see anything better that can be done at this location I was very impressed .Daniel M.
El cliente no dejó un comentario.teri W.
El cliente no dejó un comentario.PAUL LYN M.
Returned after hours. There should be a place for notes in online form for comments like turn signal / brake light not working.Ronald B.
El cliente no dejó un comentario.Crystal L.
Tell renters what WLA means . After hours the key boxS are labeled with Big numbers 1 thru 6. The info given to me was WLA BLUE. There is a small letter on each combination lock . Mine had a small a on it . SO I HAD NO IDEA which box my keys were in . I tried the blue combo on all of the locks , the lock did not open easily after the phone helper told me my key was in box 1. Simple to fix by telling me box 1 or lock a code blue and wd40 the locks.DEAN C.
El cliente no dejó un comentario.Timothy A.
Truck only had wiper blade on drivers side. Drivers side mirror shook so bad you couldn't hardly see in it. Truck was dirty inside. Contract said truck had 3/4 tank of fuel, only really had 5/8. The Miller rd uhaul was very quick for pickup and dropoff.Timothyscott W.
Drop off was easy and quick. Personnel was very friendly.Stephanie H.
El cliente no dejó un comentario.thomas K.
Check security cameras when customers drop off when business is closed;before giving and NOTING INCORRECT DROP OFF DATES AND TIMES!! Everyone CANT AFFORD TO BE CHARGE DUE TO LACK OF WORK ETHICS!!! I'm disabled which means I have a FIXED INCOMEMAUREEN DENICE M.
El cliente no dejó un comentario.James M.
Awesome job! Special shout out to Bobby who delivered the pods and removed them. She is fabulous! Thank you all so much!Renee G.
Both Locations were on it. Muskegon Apple Ave the guy who took my trailer in return was excellent customer service. Guy at Muskegon Apple Ave you oughta think about promoting to corporate.Brett H.
I've been using U-Haul for over 25 years. The Flint location is absolutely the best example of all the locations that I've ever used. Fast check out and check in. Friendly attitude. Gold Star Service.Jeff F.
El cliente no dejó un comentario.Nathaniel B.
I was 15 minutes early to pick up a trailer that I was renting. They should of let me know that If I waited 15 minutes that I would not be charged for an extra day. I was fortunate that I returned it earlier than expected so I was only charged for one day. That little bit of customer service goes a long way.BRUCE S.
We rented a Pull behind 5 x 9 trailer with a ramp. Everything went well with the process of getting and paying for the trailer, however no instruction was given to us on how to get the trailer. We stood by our car for almost 10 minutes and then saw a guy on the other side of the parking lot standing there also. We finally yelled over to him and asked him if that is where we were supposed to go and he said yes. We would've stood there all day had we not asked. I think a little clearer instructions on how to pick up the trailer would be helpful. Other than that we had good service.susan S.
Dropped off truck after hours. It worked well.david G.
THEY WERE A BIG HELP. QUICK TURN AROUND TOOEric J.
El cliente no dejó un comentario.Miya W.
El cliente no dejó un comentario.Joshua M.
The truck I had (NG4578) had a cardboard sign on the passenger sign on the front seat when I picked up the truck. There were moving blankets and a can of fruit left in the box of the truck. The steering wheel had sticking points in it. Had trouble keeping the truck steady. I returned it and informed the rep of the problem. Said she would inform the tech of the problems. I saw him drive it around the parking lot and park it. Should have been checked better.CHARLIE M.
Not leave drink bottles under the seatCHRISTOPHER S.
El cliente no dejó un comentario.Cory K.
In-store staff was a little rude couldn't help out store employee check in trucks cause they were too busy talking about a get together they were planning when there were at least 2 vans and 3 trucks to check in employee outside asked for help and one said I am busy and the manager said just go do your job and then started laughing when he left they took my key and said I am sorry we are backed up I can email you your receipt in like 30 minutes I had to call customer service 3 hours later to get itDavid C.
El cliente no dejó un comentario.JAMES GEORGE M.
I was very happy with the customer service! The young lady was very friendly & helpful even tho I was agitated with my planning not turning out as expected. I would definitely recommend this location!Jeffrey H.
Lower the pricesMela A.
Customer wait time could be improvedJoel M.
El cliente no dejó un comentario.Jacob G.
El cliente no dejó un comentario.MATTHEW CALVIN H.
El cliente no dejó un comentario.victoria K.
One middle aged woman worker was on phone with personal call and ignored me while other was on phone with customer so another woman was on break stopped and helped me seeing I was being ignored. I do wish you had lower prices for people who need to rent only 2 or 3 hours. I just needed to pick up 6 ft fencing and take home. Waited about 20 minutes when dropping off. A couple employees were helpful.CANDICE S.
El cliente no dejó un comentario.Janet R.
El cliente no dejó un comentario.Julie W.
I didn't check the map closely enough and went to the storage building West of I-75 and not the old K-Mart building East of I-75. Glad there was a person there showing me a sign of where to go.Robert W.
We were met with a smile and we were smiling throughout the rental all went professionally and smoothlycrhis K.
have entry dimensions on trailer for ramp, vehicle loading would NOT have fit if counter representative didn't know size of opening with ramp.Julie W.
El cliente no dejó un comentario.Rosalind T.
It wasn't really expensive this time. It worked out great.Anna M.
El cliente no dejó un comentario.Lashawnda B.
El cliente no dejó un comentario.Trina S.
El cliente no dejó un comentario.Lacarlos S.
Tires were bad on the car hauling trailer.Gina M.
El cliente no dejó un comentario.Angela R.
El cliente no dejó un comentario.Danial W.
El cliente no dejó un comentario.MichaelJ T.
not much, i rent frequently from this location. Customer service from everyone that i have encountered at this location is unbelievable. They bend over backwards to accommodate my frequently changing needs. Quite an accomplishment during these past two years! Thanks uhaul 3083 miller road and thanks uhaul corporate for hiring such great people.philip B.
El cliente no dejó un comentario.Charles D D.
Everything was great to meCOREY LAMONT B.
I got a truck that's tail gate only worked with the key fob. The paperwork was for the wrong truck. The entire truck reeked and was cover from the inside of the windshield, stirring wheel, down the dash board and the inside of the driver side door. The guys were good about checking out the truck. And agreeing it didn't match and it was a mess. After leaving and filling up the tank I cleaned the inside if the truck. The truck was returned as it should have been in the first place. I was given a discount witch was very appreciated. I will be back again the employees where fantasticBridget C.
I just wish it was communicated better that the facility was all enclosed and that I needed a key card. Luckily I arrived during business hours so I was able to get assistance but if the office wasn't open it would of been a headache. Besides that I'm extremely satisfiedMarika F. | Online Move In
El cliente no dejó un comentario.Kathy B.
El cliente no dejó un comentario.RICKY T. | Overall Experience
El cliente no dejó un comentario.Susan B.
El cliente no dejó un comentario.keysa S.
El cliente no dejó un comentario.Tellisha W.
I would not recommend u-haul, no matter the location, to anyone! They say it's easy to rent equipment but it was actually a huge hassle. The rear tires on the van I rented, were beyond bald. We got stuck in the mud with no traction. I called for assistance and was told the price was about $400 to move the van approximately 50 feet. It was raining that day and because of the bald tires, I almost got into an accident after hydroplaning getting off the expressway. The return options that were sent to me via email, made no sense, so I parked, dropped off the keys and left. I will NEVER go through all the hassle again!Katie S.
El cliente no dejó un comentario.Jason C.
El cliente no dejó un comentario.wendi M.
Cab smelled of Marijuana. Transmission ran as if it might need some maintenance. Rear view mirrors gave me some trouble: couldn't get them set for my driving habits. Otherwise, enjoyed ride.Carlos B.
El cliente no dejó un comentario.Nicole M.
El cliente no dejó un comentario.THOMAS K.
El cliente no dejó un comentario.Den E. | First Impressions
Customer care is fantastic at this locationTisha S.
The final cost was a lot higher than I had anticipated. My fault for not shopping around for rental services prior to moving. I rented a 20 ft truck and drove it 99 miles . The tank was on one quarter according to the fuel gauge, and of course I was told to bring it back with the same amount of gas. I put in 10 gallons and was charged another 6 gallons by U-Haul. So that's a little over 6 miles per gallon. Half of those miles with an empty trailer. Perhaps their vehicles aren't maintained and tuned up as often as they should be. Seems like it would be a lot fairer if they gave me a full tank of gas to start with and filled it back up when I brought it back. Both times in my presence. Then I would be sure that I only paid for the gas that I used. On a more positive note, the workers were mostly pleasant. I don't imagine they're the ones making the Lions share of the money that I paid. LESSON LEARNEDBrian C.
El cliente no dejó un comentario.Claude B.
The young lady at the counter was super friendly and helpfulterry C.
Had to wait six hours just to get a f****** tire change. Unacceptableterra S.
Trailer rear clearance lights, 2 of the 3 lights didn't light up... which was pointed out to attendant...kind of bothered me as I traveled part of my trip at night...William K.
representative was kinda bored/ impersonalFrank B.
El cliente no dejó un comentario.DeAsia B.
Only issue I had was the steering wheel felt really loose but my over U-Haul service was great.Antoine B.
El cliente no dejó un comentario.angela m. | First Impressions
El cliente no dejó un comentario.Akeem J.
The Uhaul truck was damaged before we took it. However, it wasn't noted on my paperwork or put in on the system. Therefore, if I wouldn't have taken a picture before I left you could have add more money to my bill. Also, I return the item back two days early and no refund but if I need it for extra day you charge me $60 more each day after the time.EUGENE R.
This one also very good.Loretta S.
Did good especially short staffed! Good job fellas!joseph S.
El cliente no dejó un comentario.Andrew B.
First of all your site needs to be more informative. When I rented the unit online it showed the hours of operation to be 24hrs. I was unable to access my unit when we arrived because I was told by someone at the 800 number I called that the 24 hr use is only for people that pay an additional $10 per month. That was never mentioned on the site or I would have gladly signed up for it. Because of this we had to rent a hotel room and miss a day of work. Other than the girl that checked me in, who by the way did a great job, the staff was rude to include the manager. We had a situation where the door that we needed to back into the building at was open until we attempted to back the truck into the building. Apparently the door has an automatic timer to close so as soon as we backed the truck up to the building the door started closing. I was already almost at the door when it started closing so I didn't see it coming down until it hit the top of the truck. We got the door off the truck and tried closing it do to the temperature outside and the door ended up cutting one of the sensor wires as the first roller had come off the track. When explaining the situation to the manager she was rude and was claiming that it was our fault that the door hit the truck. She said there were 3 sensors to to keep it from happening. Either she wasn't telling the truth or the sensors didn't work because the door automatically closed while backing the truck. I understand her frustration at the situation but I don't understand her blaming me for damaging the door. Again, the door automatically shuts after 3 minutes she told us but it did not stop from hitting the truck. She told me that she was going to assess the damage and charge us accordingly. Now thanks to this whole debacle I have a back injury from trying to lift the door. This whole experience was the worst truck rental and storage rental that I've ever had in my life costing me a day of work, a hotel bill, and a sore back.Mark H.
Quick easy thank youDana V.
El cliente no dejó un comentario.Nicholas G. | First Impressions
El cliente no dejó un comentario.Sara F. | First Impressions
El cliente no dejó un comentario.Chiquitia E. | First Impressions
El cliente no dejó un comentario.Dice N. | First Impressions
El cliente no dejó un comentario.KRYSTAL MAE H. | Overall Experience
El cliente no dejó un comentario.MIKALA SARIE T. | Overall Experience
El cliente no dejó un comentario.JESSICA D. | First Impressions
El cliente no dejó un comentario.JAIME NICOLE B. | Overall Experience
LaMonica was very helpful on the phone to set everything up. They were very nice and helpful when I actually went in to get the unit.sue l. | First Impressions
El cliente no dejó un comentario.LATONIA H. | Overall Experience
Very good service everyone was friendly and they even went back because I've been with U-Haul for a year to check my account which I have been overpaying too much and I was happy with the way that they adjusted my accountSANDRA L. | Overall Experience
El cliente no dejó un comentario.Brianca A. | Overall Experience
Would like Sunday till 7pmCheryl K. | First Impressions
I found the staff to be friendly however, I had many problems, most importantly, I feel as though I was completely over-charged with over $600 in fees for a truck rental and a storage unit. I have to go through and figure out what all the charges are for and the receipts don't even specify so I have no way of knowing. I do know I got charged $38 for fuel when the truck was returned on 1/2 tank just as it was when I picked it up. Initially the storage unit I had was far too small and was no a drive up so that put my move behind a whole day. Also I had to come back for the dollies I rented because they forgot to load them. That also put my move behind. I had to come back up there because no one would answer the phone. I would not recommend this uhaul store.Christina D. | First Impressions
El cliente no dejó un comentario.LORI S. | First Impressions
All goodFred B. | First Impressions
El cliente no dejó un comentario.HOWARD T. | First Impressions
El cliente no dejó un comentario.Kevinjames W. | Overall Experience
I'm grateful to have been informed of the options I had when I could no longer afford to pay my storage fees during the COVID Pandemic. Lower fees would've been nice but I understand it's a business and has to make a profit; so thank you.Gwendolyn B. | Overall Experience
N-aCandra S. | First Impressions
El cliente no dejó un comentario.Krystal J. | Online Move In
El cliente no dejó un comentario.Barbara Y. | First Impressions
The flint team you have on miller road go above and beyond they were very helpful during the stressful time of moving!KANDEE LYNN S. | First Impressions
Great place. Staff excellent when not slammed. Great place overall.JOSEPH ALAN S. | Overall Experience
El cliente no dejó un comentario.GENICE MAE H. | First Impressions
El cliente no dejó un comentario.Shaunise D. | Overall Experience
El cliente no dejó un comentario.MONICA H. | First Impressions
Read in a few places it was 24/7 self storage but it's only accessible between 7am and 10pm which really isn't an inconvenience unless you're trying to work through the night to move out on a deadline but it isn't 24/7. Other than that, I'm pretty happy with it. I would recommend uhaul storage to anyone. For the climate controlled storage and the ease of access it's well worth it.Bryan E. | Online Move In
Truck didnt run good. Rpms where high the whole time. Mirror on passanger side is broke wasted hours and gas trying to see out the window so i didnt hit cars or trying to get over. I got jumped and had property stolen and my ribs broke so truck was needed extra daysKRYSTAL MAE H. | First Impressions
El cliente no dejó un comentario.kenisha b. | First Impressions
El cliente no dejó un comentario.Krystal P. | First Impressions
El cliente no dejó un comentario.LASHANDAH B. | Online Move In
Without GOOD PERSONAL SERVICE, turn off the lights, drop the sign AND throw away the keys!!! FOR REAL!!! Competition is commerce but true **PERSONAL SERVICE** is the **MAKER or BREAKER** I will travel for good service, I will follow workers for good service!! And that's why MILLER RD is an actual joy to work with. What DAVID has in his CHARACTER can't be bought. DAVID has a very good BALANCED personality that includes a necessary blend of compassion, commitment and knowledge Actually, the WHOLE team was VERY good this time. Moving is STRESSFUL for MANY reasons and especially since COVID and the desperation it created in families. Please allow me to say..."WE NEVER KNOW THE SOLES IN WHICH ONE WALKS but WE CAN HELP WITH THEIR SOULS"....this is in all aspects of life especially when one's life has ended up in plastic bags going down the road in a WHITE & ORANGE TRUCK!!!!! PLEASE, I TRULY WANT TO BE CONTACTED PERSONALLY!! Sincerely, Teresa SheppTERESA ANN S. | First Impressions
No problem with the reservation or obtaining the storage unit. Good service. Clean facility.Geneva H. | First Impressions
WAY OVER PRICED!!! Not just haul but your competitors as well.Deric H. | Overall Experience
El cliente no dejó un comentario.BARBARA G. | First Impressions
Great job guys !TIERRA W. | First Impressions
El cliente no dejó un comentario.Mark Y. | Overall Experience
El cliente no dejó un comentario.mary w. | Overall Experience
The two staff members available was kind and polite. Both were willing to help.Venessa F. | Online Move In
El cliente no dejó un comentario.Jaden K. | Online Move In
Very disappointed in how I was treated by U Haul. I was charged for things I did not have and for miles they told me to drive and a late fee.Michael O. | First Impressions
El cliente no dejó un comentario.JAMES EDWARD I. | Overall Experience
Very very very good serviceSTEVIE S. | Overall Experience
El cliente no dejó un comentario.SHERYL LYNN N. | Overall Experience
The staff was very polite and helpful. I will definitely return here when I need your services. lester p. | Overall Experience
After moving out an staff member told me he had taken care of the paper. The next day I received a call from another staff member because she did see a loxk on that unit & wanted to know did I needed it any longer. In which upset me because I set up automatic payment so it would never be late. That's the way I do business I expect for U haul to do the same.chris h. | Overall Experience
Staff was greatConstance P. | Overall Experience
El cliente no dejó un comentario.alexen f. | Overall Experience
the staff at this location is excellent.RICHARD KENNETH A. | Online Move In
El cliente no dejó un comentario.GLENNA D. | Overall Experience
El cliente no dejó un comentario.DESTINY NYKRIA M. | First Impressions
Great staff and great business... will recommend to anyone.Quasheila K. | Overall Experience
Service rep who handled my truck rental, moving supplies order, and storage unit was extremely helpful and very nice.Brian B. | First Impressions
Great customer service. Five stars.Chanda P. | Online Move In
El cliente no dejó un comentario.Carrie E. | First Impressions
El cliente no dejó un comentario.VICTOR G. | Overall Experience
El cliente no dejó un comentario.Deric H. | First Impressions
The staff especially David was excellentemmit j. | Overall Experience
The Flint Miller Road U-Haul has been there for me for more than a decade thru several moves and storage unit rentals. I always was treated with respect by dedicated professionals under Melissa's leadership. Actually, making a cross-country move means I no longer will be seeing these kind individuals - Melissa, Barb, David, Daryl, and others. They had become trusted friends and I will miss them. I hope the corporate office recognizes this store for what it is - unique in every positive way! Shalom.maggie p. | Overall Experience
Only issues I have is I rented the 26 foot truck and it was full and there isn't a unit the same size has the truck so I didn't have enough room I had to get a 2nd unit and the prices are high.RANDALL U. | Overall Experience
El cliente no dejó un comentario.Michael H. | First Impressions
Zero complaints from beginning to end of my rental time. I will definitely only use this place this location from here on forward for all my moving/storage needs.COURTNEY v. | Overall Experience
El cliente no dejó un comentario.Beth S. | Overall Experience
The staff was very friendly, helpful and accommodating. I will definitely recommend the service and storage facilities to others.Latonia S. | Overall Experience
Everything went well no issues at all. Thanks to the guys at the front desk for answering any questions I had.ANDRE' T. | First Impressions
Thank you for being a refuge in my time of need. Please do something about the poles protecting the fire hydrant. These are not visable when backing up and are not well lit at night.JOSHUAADAM G. | Overall Experience
El cliente no dejó un comentario.Christine M. | First Impressions
The staff on Miller Rd was so kind and helpful, and MS Melissa she was very professional and all around sweet person, they made me feel great Thank you Uhaul familymary w. | First Impressions
Staff is number 1Randy F. | First Impressions
El cliente no dejó un comentario.Diane J. | Overall Experience
Almost all of the employees and associates who work at this facility are extremely kind and are a pleasure to engage with. It's incredible how courteous and accommodating everyone is. This is a sign of great leadership from the top down. They seem as though they're treated fairly and are fully trusted to do their job well. As they should be, because I've never seen or heard anything otherwise! Thank you for a wonderful experience. It was worth every penny and I will miss having my storage unit there. If I ever need accomodations again, this location will be my first choice and I will recommend it to anyone and everyone!! Sherry S. | Overall Experience
You guys were amazing I’ll be back for the next project for storageMarlon - Ericsson Verison Project M. | Overall Experience
El cliente no dejó un comentario.Robert W. | First Impressions
El cliente no dejó un comentario.Marilyn S. | Overall Experience
El cliente no dejó un comentario.Desmond B. | Overall Experience
Facility was fine, service was very slow. There were 4 workers in store but only 1 person waiting on customers. I waited 30 minutes and had 2 persons that I was paying waiting to unload truck into storage. Very frustrating. When I finally was waited on guy was apologetic.Juanita D. | First Impressions
Everyone I dealt with was very nice and helpful. Barbra the facility manager was very professional and did a good job explaining to me everything.Jeff S. | First Impressions
The manager at the flint location, Barbara was very friendly and extremely helpful.cassandra c. | First Impressions
El cliente no dejó un comentario.Steven M. | First Impressions
Thus far, all interactions have been very positive. Gracias.Genesse County M. | First Impressions
Dave was so helpful kind and caring! He made a difficult situation much easier!marie a. | First Impressions
Servicios adicionales en esta ubicación
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