Customer Reviews for U-Haul Moving & Storage of Flint

2,712 reviews

3083 Miller Rd   Flint, MI 48507
(East of I-75, West of Ballenger Highway)

(810) 250-7181

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(810) 250-7181

3083 Miller Rd
Flint, MI 48507
(East of I-75, West of Ballenger Highway)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

June Garcia 
Rating:
4.0

Make sure all aspects of the rental is working. Van doors would not lock. Gas gage was confusing.

DEJUANA LEE SMITH-MATTHEWS 
Rating:
5.0

Customer did not leave a comment.

William Nagy 
Rating:
5.0

The employees were nice and answered all my questions I had

Markeyia Cotton Jones 
Rating:
4.0

They need to hire more help here. It was 3 customers waiting on 1 lady to help us all.

TuJuana McGahee-Little 
Rating:
5.0

Customer did not leave a comment.

Taylor Cox 
Rating:
4.0

Easy return, they are always right there when you drop off and get you going. Excellent location.

David Wilson 
Rating:
5.0

Customer did not leave a comment.

Cathryn Cain 
Rating:
5.0

From Vegas to Michigan everyone was helpful, knowledgable and so kind anyone moving that puts Uhaul at the helm will move with confidence and stress free. Thank you for giving us that.

Dillon Labonte 
Rating:
4.0

Customer did not leave a comment.

NATHANIEL GERARD HAYDEN  |  First Impressions 
Rating:
1.0

More than one issue. When I booked the van, the rate listed on the website, with my specific area code listed, stated the mileage rate would be $0.69 per mile. On the receipt I received, I was charged $0.79 per mile. I also had an issue with my rental upon picking it up. I booked self service and went in to get my key. Upon inspection, the van I was assigned had a strong smell of cigarette smoke as soon as I opened the back door. I have asthma and cigarette smoke is my worst trigger. I went back inside and the gentlemen helping me were both very accomodating and kind. They tried another van, but it had the same issue with a strong cigarette smell, but the man that checked it said it was way worse than the first one. They then told me those were the only two vans they have and asked if I would be okay taking a 10' box truck. I agreed, although that's not what I wanted or reserved. They had issues with some of the trucks smelling of cigarettes as well and it took a while to find one that didn't have the smell. They gave me a new truck that had no smell and that is the one I ended up taking. I asked if people were allowed to smoke in their rentals and he said they aren't supposed to but they can't really stop them but they charge a fee. I asked him isn't the fee for the vehicle to be cleaned of the smell for the other renters who will use it? He said it was supposed to be but they don't really take care of the vehicles there because they get stolen a lot. I feel that my experience with the company was unacceptable, the employees were great. I asked if there would be a discount or refund for the trouble and for the changes and he said he would put a note in the computer for his manager in the morning. I had not heard anything from any employees at UHaul and the next day but I received my receipt for the full amount and then the incorrect mileage fee. I contacted Uhaul and received a $10 refund email with absolutely no explanation or apology at all. I am still in disbelief that they checked so many vehicles from a corporate rental company before finding one that didn't reek of cigarette smoke, and then to be overcharged and get no response after this experience is icing on the cake.  I will rent vehicles from Home Depot if I need one again and just pay the higher price.

Casey Dodd 
Rating:
4.0

Customer did not leave a comment.

micheal ingersoll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcellus Malone 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GILBERT WASHINGTON 
Rating:
3.0

They charged me for the Dolly when we didn't even use the dolly... need faster service... I shouldn't have to wait 45 mins in line before someone tries to actually knowledge me.

WESLEYANNE LATCHAW 
Rating:
3.0

Customer did not leave a comment.

SHAUN CARLOS RICHARDS 
Rating:
5.0

Customer did not leave a comment.

Kenyotta Skinnerfield 
Rating:
5.0

Always a great experience at this UHaul location! Dante is professional, knowledgable, and great with all his customers! He repaired my UHaul hitch and I have rented a number of trailers from him at this location. And a a shoutout for Francesca who also has taken care of renting me trailers - she is excellent with the customers and very efficient! You have a great team at this location. Thanks You! John S.

John Simpson 
Rating:
1.0

Overcharged me didn't respect what I was told

Fatou Dia 
Rating:
1.0

MAKE SURE YOUR EQUIPMENT IS IN PROPER WORKING ORDER!!!!!!!!

Ann Ryberg 
Rating:
3.0

Customer did not leave a comment.

jocqueline white  |  Overall Experience 
Rating:
3.0

I didn’t like I schedule a reservation, I was running a little behind I get there & the vehicle was given away. No call to check & see was I still coming or anything. I was offered a bigger vehicle but that wasn’t what I wanted. A courtesy call would have been nice.

Ciarra Adams 
Rating:
3.0

The truck was a piece of junk I called customer service I couldn’t go past 30 miles per hour. The alignment was off truck sounded like it wanted to quit and stay out I tried getting help with no help

Shante Murdock 
Rating:
5.0

Customer did not leave a comment.

fred stanford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

raven stewart  |  First Impressions 
Rating:
5.0

My experience with storage and uhaul was the best ever to customer service to space of my storage will highly recommend this place again for all my moving needs and storage

EBONY NICOLE  |  Overall Experience 
Rating:
4.0

I dropped my tow Dolly off at a location with a different address. I left it at 3341 Miller Rd Flint, MI 48507 United States

Zachary Lloyd 
Rating:
3.0

My truck the whole time felt and sounded like it was going to fall apart at any minute. Inside a truck steering wheel with sticking floor was nasty.

Omar Young 
Rating:
5.0

Nothing

Joel Cook 
Rating:
5.0

Customer did not leave a comment.

Lashanda Goodwin 
Rating:
5.0

Customer did not leave a comment.

Richard Farkas 
Rating:
4.0

Had trouble with the mobile check in. Customer service was great ant the store addressing the issue.

Brett Small 
Rating:
4.0

Keep power from going out

ROBERT DAVID 
Rating:
5.0

Customer did not leave a comment.

LaTanya brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER LEARY 
Rating:
5.0

Customer did not leave a comment.

Brandon Lockhart 
Rating:
5.0

Customer did not leave a comment.

Daniel Beck 
Rating:
3.0

Customer did not leave a comment.

JOHN GATI 
Rating:
5.0

I was frustrated when I got my truck with garbage in the cup holder. Also when I was through my paper work I was told I had to return the truck to a different location. This was frustrating because I had left my car at the location I picked up at. Having to find a ride after drop off at the other location to come and pick my car up. Also the truck had less than a 1/8 of gas in it. First stop was the gas station.

Karen Ford 
Rating:
2.0

The truck that was rented to me was unsafe. The steering was lose and the truck swayed in the lane because the wheels are not in alignment. The passengers side door flew open when making a turn at 5 mph. The truck made my move extremely difficult and actually put me behind. When I attempted to extend the rental the truck was “not available” and this unsafe vehicle was rented to another family. I returned the truck in the middle of the night and contacted Budget and got a truck the next day. They were much better so they will be my new go to from now on.

MICHAEL JOSEPH ROSE 
Rating:
4.0

Customer did not leave a comment.

JOHN GATI 
Rating:
5.0

I don't know of anything.

Marianne Bond 
Rating:
4.0

Customer did not leave a comment.

ASHLEIGH ROBERTS 
Rating:
5.0

Customer did not leave a comment.

erris jordan  |  First Impressions 
Rating:
5.0

It was easy and fast.

karl sims 
Rating:
5.0

Thanks again for friendly service

DARRYL YOUNGER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Tucker 
Rating:
5.0

Customer did not leave a comment.

Doyle Dustin 
Rating:
5.0

Showed up for an emergency. Highly recommend!!

Jessica Adams 
Rating:
4.0

Customer did not leave a comment.

Corey Straham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Gardener 
Rating:
5.0

Customer did not leave a comment.

Todd Worth 
Rating:
4.0

I was charged an entire extra day for me reservation, when the guy said it wasn’t a problem when I dropped the truck off. I arrived exactly on time for Nashville time where I came from, but in Michigan that showed up as one hour late with the time change.

Joshua Spencer 
Rating:
5.0

Great service. Fast and friendly. Equipment was is great condition.

Robert Peto 
Rating:
5.0

Customer did not leave a comment.

Patricia William  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

howard knox  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reecca Carey 
Rating:
5.0

Customer did not leave a comment.

Karen Adams 
Rating:
4.0

Customer did not leave a comment.

Magnolia Younger  |  Overall Experience 
Rating:
5.0

Thank you!! A++++

Leidybeth de la Torre 
Rating:
2.0

Customer did not leave a comment.

JACILYN DAWN DRAHER 
Rating:
5.0

Customer service was top notch and fast!

Daniel Chernow 
Rating:
4.0

?

Carl Janni 
Rating:
5.0

Customer did not leave a comment.

jaqulin williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Yearby  |  Overall Experience 
Rating:
5.0

Staff was very friendly and knowledgeable. Addressed all my concerns and questions. Francesca was great to deal with. Appreciate the service and value of using your products.

george francis 
Rating:
5.0

The facilities were nicely maintained. The climate controlled storage units were at a decent temperature for both summer and winter. Restrooms were also well maintained.

ANTHONY JAMIE AVERY  |  Overall Experience 
Rating:
5.0

I didn't know you had to purchase a certain kind of lock for the storage

Larry Patrick 
Rating:
5.0

Customer did not leave a comment.

Brandon Lockhart 
Rating:
5.0

Customer did not leave a comment.

Julie Cemazar 
Rating:
5.0

Customer did not leave a comment.

jeff dennington 
Rating:
1.0

Make the ownership of individual locations accountable to the customers, and quickly force those out who do don't provide good service. Get rid of the 24/7 pick up policy, trying to run your business with nobody around is stupid, sets customers up for disappointment and wasted efforts and resources, and tarnishes the Uhaul brand, while forcing other locations owners to try and make amends to a pissed off customer. Uhaul corporate offers stupidly small discounts to customers Uhaul has failed, apparently deciding it is better to maintain some level of margin on botched transactions, rather than offer a settlement that truly compensated the customer for their wasted time and efforts Uhauls failures have caused while simultaneously passing that cost to the ownership of the failing location. Stupid!! This review is of the Uhaul corporate policy, and the failing My Space Self Storage on Flint MI. The Miller Road location did the best they could given the mess Uhaul corporate has created by allowing poor locations to escape accountability!!!! Uhaul corporate sucks!

Scott Price 
Rating:
5.0

Customer did not leave a comment.

JEWEL CASSANDRA BOYKIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra Mitchell 
Rating:
4.0

The van we utilized was dirty, and smelled like marijuana. I had to remove trash out of the back, to haul a couch. There was mud, and we had to cover the floor with furniture blankets to keep the couch from being damaged. The exterior of the vehicle was filthy as well.

Jessie Harbin 
Rating:
4.0

People were great but the truck smelled awful. Marijuana and cigarettes

Kenneth Sperling 
Rating:
4.0

Trailer lock was damaged and fell off the hitch while driving on a busy road

Teagan Hasler 
Rating:
5.0

Thank you very much

Julie Handley  |  Overall Experience 
Rating:
3.0

I would not choose this location again!! Get new people

Amy Wilcox 
Rating:
4.0

Oh wef

waddah abdellah 
Rating:
4.0

Customer did not leave a comment.

Justin Habbershaw 
Rating:
3.0

It wasn’t clean before I received it

LaAngel Wiggins 
Rating:
5.0

Sean was very helpful on a very cold morning.

Todd Biermann 
Rating:
5.0

Customer did not leave a comment.

Candace Page 
Rating:
5.0

Customer did not leave a comment.

DEBORAH LYNN CROWDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH LYNN CROWDER 
Rating:
5.0

Customer did not leave a comment.

Myriah Peters 
Rating:
5.0

Customer did not leave a comment.

GARY CRAWFORD 
Rating:
4.0

Customer did not leave a comment.

JIM ALLEN 
Rating:
3.0

Truck was... terrible. Check engine light on at drop off, didn't shift itself correctly.

Blair Finney 
Rating:
5.0

Customer did not leave a comment.

MATTHEW CORY BRADLEY 
Rating:
5.0

Everyone was wonderful and helped all they could in such a sad situation. Everything Shannon Leah owed to her name was in that storage unit. Government took over her money and could no longer make payments. Everyone was amazing!! Thank you!

Shannon Leah garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Polk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

charles kelly 
Rating:
5.0

Customer did not leave a comment.

Michael Hamilton 
Rating:
5.0

Customer did not leave a comment.

Brianna Givens 
Rating:
5.0

Customer did not leave a comment.

william alvin  |  Overall Experience 
Rating:
5.0

Keep up the Good work

Stacey HARDMAN 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ANTHONY ALVIN 
Rating:
5.0

Excellent, reliable, affordable service! Thank you

Judy Lehman 
Rating:
5.0

Customer did not leave a comment.

Craig Gibson 
Rating:
5.0

Customer did not leave a comment.

William Davidson 
Rating:
5.0

Customer did not leave a comment.

Michael Slater 
Rating:
5.0

Customer did not leave a comment.

DAVID GUBALA 
Rating:
4.0

Customer did not leave a comment.

barbara washington 
Rating:
5.0

Staff very well trained and courteous.

john mandelaris 
Rating:
5.0

The guys helped me get my car off the ramp and made it quick to turn the equipment in.

Jasper Burke 
Rating:
4.0

Staff friendly

Sophia Youngblood 
Rating:
4.0

Driver side door closes very hard and interior handle is ripping off of the door due to this issue.

Andrew Barbee 
Rating:
5.0

Mrs. Barbara who manages the storage units offers the absolute best customer service one could ask for! She’s exceptional at what she does and makes you feel more like a friend than a customer. She’s the best!

SHAVON MILTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Singleton 
Rating:
5.0

Customer did not leave a comment.

Denise Lipscomb 
Rating:
5.0

Customer did not leave a comment.

Latoya Brook  |  Overall Experience 
Rating:
5.0

The staff is great the person who wrote me up always is great!!

Matthew Slis 
Rating:
5.0

Customer did not leave a comment.

kurai bastet 
Rating:
5.0

Customer did not leave a comment.

Shacquea Burnes  |  First Impressions 
Rating:
4.0

A1 service

irene fouse 
Rating:
5.0

Very good person on Dort highway U-Haul

william hill  |  First Impressions 
Rating:
5.0

Nothing, getting the trailer and returning the trailer was very smooth and easy with a very helpful service

Sam Williams 
Rating:
5.0

Keep up the great work 👍

Don Wingard 
Rating:
5.0

Customer service was perfect. The truck, however, needs some work mechanically.

Gary Fahr 
Rating:
5.0

Service was great. No issues or complaints. Will use again.

MATTHEW C FRYE 
Rating:
5.0

Customer did not leave a comment.

MARLOW RAY MORGAN 
Rating:
4.0

A signed receipt from uhaul acknowledging the return.

Brenda Myers 
Rating:
5.0

Great customer service!

Vickie Wood 
Rating:
5.0

Customer did not leave a comment.

PAUL EDWARD 
Rating:
5.0

Customer did not leave a comment.

Sheila Lowe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaquavis Brown  |  Overall Experience 
Rating:
5.0

Thank you

Harold Lawrence  |  First Impressions 
Rating:
5.0

the young lady in the office was very nice and helpful, she took the time to show me how to do everything and even took me to the unit, i really appreciated her assistance and understanding, that is how customer service should be but most times is not

Elizabeth Davis  |  Online Move In 
Rating:
5.0

Thank you so much for the last minute find we desperately needed. I really appreciate you guys.

teairra thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patsy Sutton  |  First Impressions 
Rating:
5.0

Thank you this is my second time having my stuff in storage my stuff was in storage of April 2023 I just got my stuff out October of this year I went and got my stuff out of storage I didn't get it all out sitting my lock in my keys inside my box couldn't find it so therefore 24 hours passed by and when they open up the next day I called cuz my stuff wasn't secured and they put a lock on their for me because I have misplaced my keys that was inside my lock and I work with the people and tell them what was going on they put a lock on there I was able to retrieve my things within 24 hours when I got another truck so all my stuff was there the place is nice and clean you don't have to worry about anything far as mice rats or anything everything was Secure I love this place thank you you all I will recommend you and I will use you in the future thank you once again

Danyale Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Choate  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura Murray  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Latoya Brook  |  First Impressions 
Rating:
5.0

Thank you for all that you done in helping me with my debt in hard times your the best.

michelle fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Lewis  |  Overall Experience 
Rating:
5.0

Love how secure my items were while in storage

Tiffany Thomas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

URLUNDA RIDDLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Suzanne Bogan  |  Overall Experience 
Rating:
4.0

Only issue I have is getting in with my card other than that they have been great!

sha-tova parks  |  First Impressions 
Rating:
5.0

I will always patronize U-haul, especially the Miller Rd. location. They have the best customer service!

TANISHA LATTESE BUFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANI MCLAUGHLIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yessenia Camejo  |  Overall Experience 
Rating:
5.0

I love the gal location miller road flint mi

Tiffany Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BETHANY WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jovonna Crater  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara Fusero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONYA BAKER  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Carolyn Cardwell  |  Online Move In 
Rating:
5.0

Awesome crew. Great experience!

kat anderson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CRYSTAL LAKAY RICHARDSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Zuback  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy Ward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andre Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Choate  |  First Impressions 
Rating:
4.0

The only negative experience with this storage facility was an employee that was outside (assuming on breaks?) and every time he spoke to another employee, or anyone, he was cursing during the entire interaction…..right in front of the entrance. I’m my opinion, this was super unprofessional and it happened 2 days in a row while I was clearing my unit. Not trying to be a “Karen” lol just bringing it to the forefront so that customers feel comfortable and respected at a professional business.

Christina Herrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENAE PHIPPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Baryo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tony counelis  |  First Impressions 
Rating:
3.0

I moved out on 6/16/23 not the 23rd don't know why it saids that I moved out the 23rd other than that great place

Cassondra Wilson  |  Overall Experience 
Rating:
3.0

It doesn’t look like 8 by 10

Kevin matiere  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Churee Miles  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry Spivey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA FRANCIS  |  Overall Experience 
Rating:
4.0

The floors are very dirty. When we first moved our stuff into storage it was much cleaner.

Jessie Harbin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Abt  |  Overall Experience 
Rating:
5.0

Malissa is excellent great personality and very understanding

SHARON TODD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cody scribner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joseph Massie  |  Overall Experience 
Rating:
5.0

Very nice and clean unit and very easy to access

Mark Morrison  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

patrick sly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Churee Miles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Goretski  |  Overall Experience 
Rating:
5.0

Always clean

Paula Hambrick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jimmie johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Solomon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clover jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM CROCKERHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Takerra Murray  |  Overall Experience 
Rating:
3.0

Other than being new to the area all is good, except for nosey staff. Always checking up on clients and when you ask a question kinda get ignored. Or when doing inventory counts and a customer is at front counter being ignored when they should stop and take care of the customer. I've been in customer service for over 30 years and never have I ignored a customer.

scott fortin  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ashtion Ziebell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marietta Verges  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashtion Ziebell  |  Online Move In 
Rating:
5.0

Great service and a great experience I am happy I went Uhaul.

David Coppage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jay Cummings  |  Overall Experience 
Rating:
5.0

There were a few issues during my move. My issues and uhaul issues. But my move turned out great considering. uhaul costumer services was over and above to accommodate both of our issues. I will use thear services and facilities again.

Tony Penrod  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tashana Willis  |  First Impressions 
Rating:
5.0

Great

philip wooten  |  First Impressions 
Rating:
5.0

N/A

Joann Brooks  |  First Impressions 
Rating:
5.0

Very happy with the service, what I love most is knowing someone cares about our things and go check and make sure our locks are on correctly,and if there not they put a security lock on there so no one can go in your storage,If I ever need a place for my things again I would go back to the u-haul and storage on the corner of Miller rd and Ballenger thanks again for caring.

SHANI YVETTE SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Crowder  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nashanoda Stubbs  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Janice Goodrich  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Zsakeyriah Ashford  |  Overall Experience 
Rating:
1.0

Horrible experience

bianca springer  |  First Impressions 
Rating:
5.0

Everyone was very accommodating and very efficient. They went over and above to make my experience memorable. They were very professional and understanding.

Shawn Langford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica hayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glennedward Odneal  |  Overall Experience 
Rating:
5.0

I loved how I was taken care in switching from smaller to larger unit and when the had to be switched he was very helpful

Paula Hambrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe Macciomei  |  First Impressions 
Rating:
5.0

KEEP UP THE GOOD WORK!!! THANKS

Elliott Claybrook  |  Overall Experience 
Rating:
4.0

I had some difficulty with the online process but got through it eventually. Customer service was excellent on site.

Jay Cummings  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BARRY CAMPBELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

briona brown-thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Robinson  |  First Impressions 
Rating:
5.0

Staff were very, friendly, knowledgeable, and funny.

Camilla Smith  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Edward Marsh  |  Overall Experience 
Rating:
5.0

Good job, thanks for the experience

Ronald Randall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cameron Grant  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARK HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Lamay  |  Overall Experience 
Rating:
5.0

Barb, at the new miller rd location was so helpful and patient with me. i appreciate her dedication so much. -Kennedy

Kennedy Coleman  |  Overall Experience 
Rating:
5.0

Awesome storage facility the staff was always friendly and helpful. My storage unit remain the same the whole stay. I also appreciate the alerts they send you for your unit monthly, so my overall experience gets a thumbs up. Thanks Uhaul Miller Rd.

angela bowens  |  Overall Experience 
Rating:
5.0

I love the convince of being right across the street from me. I would have preferred a storage I could drive up to to unload. It’s a little far to walk for me but it will work as long as I have someone to help me. Being so close to where I live is great!

Dorothy Adams  |  First Impressions 
Rating:
5.0

They were all very friendly and helpful

MARKEA LARRICE JORDAN  |  First Impressions 
Rating:
5.0

The bathroom toilet has been clogged up a few times when I was there. Besides that everything was fine.

Tatiana Aubrey  |  Overall Experience 
Rating:
4.0

My unit *floor* didn't look clean-moped but everything else was good.

Tracie Briscoe  |  Overall Experience 
Rating:
5.0

I appreciate the services that I had with you

MARVIN EARL LYNCH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ROSS  |  Overall Experience 
Rating:
1.0

My items were all infested with bedbugs. I didn’t have any mattresses or furniture with cloth. I had 6 pillows that were not in bags and 3 comforter blankets. And a stack of clothes on hangers. I also had a table washer and dryer and refrigerator. I have an infestation in my car and house now and have bite marks on me. I had to fumigate my home. I’m really upset

Lori Lacko  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Heidi Yost  |  Online Move In 
Rating:
5.0

After driving a one-way truck rental 2000+ miles across the country, I was supposed to go another hour North. Holiday traffic was horrendous & I was beyond exhausted. The staff went out of their way to help me change my drop off location and to help me close out my truck rental & get me situated with storage. They were beyond helpful. I was thankful for their help. The entire experience was great.

kat anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Merriman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Norris  |  Overall Experience 
Rating:
5.0

Pleasant experience. Friendly personnel!

Shannon Leah garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sasha Delaney  |  Overall Experience 
Rating:
1.0

Staff disrespectful . Staff rude. The manager tells people that she is the owner, verbally assaults people, then calls the police and tells outright lies. Offered to sell me drugs.

Peter Labreck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON TODD  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Deshell Spiller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lyn Cooney  |  Overall Experience 
Rating:
5.0

The content of the storage unit was for my then ailing mom that could not part with her belongings. She recently passed so the stored items are going to a good cause for someone who needs it. So grateful U-haul was there. Thank you for the kind experience.

LISA FAYE JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Tillis  |  Overall Experience 
Rating:
5.0

Very help employees. Very clean facility and storage unit. In All things, Extremely Helpful to my Husband

Cheri Cavette  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERARD JULIUS SNELL  |  Overall Experience 
Rating:
5.0

Customer service was Everything!!!! Very helpful

Cassandra Mitchell  |  First Impressions 
Rating:
5.0

David Is Awesome Great Customer Service

Talazia Barnett  |  Overall Experience 
Rating:
5.0

Very secure and easy to move in!

Jessyca Judge  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Pamela Beard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas AUSTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joyce samuelson  |  Overall Experience 
Rating:
5.0

Thank you.

DAWN CAMPBELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONISHA DASHAY WIGGINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthiaonita Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Beard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMUEL LEON PAIGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie Crowder  |  First Impressions 
Rating:
5.0

staff was always very helpful and understanding!

eeshyia king  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deshell Spiller  |  First Impressions 
Rating:
5.0

I just wish it was communicated better that the facility was all enclosed and that I needed a key card. Luckily I arrived during business hours so I was able to get assistance but if the office wasn’t open it would of been a headache. Besides that I’m extremely satisfied

Marika Ferguson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

RICKY TYSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Den ELBEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela marshall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Garrison Carr  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sara Fusero  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chiquitia Evans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dice Neal  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KRYSTAL MAE HOBSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKALA SARIE TERRY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JESSICA DEAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAIME NICOLE BACHMANN  |  Overall Experience 
Rating:
4.0

LaMonica was very helpful on the phone to set everything up. They were very nice and helpful when I actually went in to get the unit.

sue Belcher  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

LATONIA HAYNES ROBINSON  |  Overall Experience 
Rating:
5.0

Very good service everyone was friendly and they even went back because I've been with U-Haul for a year to check my account which I have been overpaying too much and I was happy with the way that they adjusted my account

SANDRA LEMUEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brianca Atkinson  |  Overall Experience 
Rating:
5.0

Would like Sunday till 7pm

Cheryl Kalbfleisch  |  First Impressions 
Rating:
1.0

I found the staff to be friendly however, I had many problems, most importantly, I feel as though I was completely over-charged with over $600 in fees for a truck rental and a storage unit. I have to go through and figure out what all the charges are for and the receipts don’t even specify so I have no way of knowing. I do know I got charged $38 for fuel when the truck was returned on 1/2 tank just as it was when I picked it up. Initially the storage unit I had was far too small and was no a drive up so that put my move behind a whole day. Also I had to come back for the dollies I rented because they forgot to load them. That also put my move behind. I had to come back up there because no one would answer the phone. I would not recommend this uhaul store.

Christina DeBono  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORI SCHENK  |  First Impressions 
Rating:
5.0

All good

Fred Barfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HOWARD THOMPSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kevinjames Whitlock  |  Overall Experience 
Rating:
4.0

I'm grateful to have been informed of the options I had when I could no longer afford to pay my storage fees during the COVID Pandemic. Lower fees would've been nice but I understand it's a business and has to make a profit; so thank you.

Gwendolyn Burnette  |  Overall Experience 
Rating:
5.0

N-a

Candra Sheppard  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Krystal Jennings  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barbara Yanta  |  First Impressions 
Rating:
5.0

The flint team you have on miller road go above and beyond they were very helpful during the stressful time of moving!

KANDEE LYNN STLOUIS  |  First Impressions 
Rating:
5.0

Great place. Staff excellent when not slammed. Great place overall.

JOSEPH ALAN SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GENICE MAE HARVEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaunise Darden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MONICA HARPER  |  First Impressions 
Rating:
3.0

Read in a few places it was 24/7 self storage but it’s only accessible between 7am and 10pm which really isn’t an inconvenience unless you’re trying to work through the night to move out on a deadline but it isn’t 24/7. Other than that, I’m pretty happy with it. I would recommend uhaul storage to anyone. For the climate controlled storage and the ease of access it’s well worth it.

Bryan Embury  |  Online Move In 
Rating:
2.0

Truck didnt run good. Rpms where high the whole time. Mirror on passanger side is broke wasted hours and gas trying to see out the window so i didnt hit cars or trying to get over. I got jumped and had property stolen and my ribs broke so truck was needed extra days

KRYSTAL MAE HOBSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kenisha burke  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Krystal Purdy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LASHANDAH BIDDLE  |  Online Move In 
Rating:
5.0

Without GOOD PERSONAL SERVICE, turn off the lights, drop the sign AND throw away the keys!!! FOR REAL!!! Competition is commerce but true **PERSONAL SERVICE** is the **MAKER or BREAKER** I will travel for good service, I will follow workers for good service!! And that's why MILLER RD is an actual joy to work with. What DAVID has in his CHARACTER can't be bought. DAVID has a very good BALANCED personality that includes a necessary blend of compassion, commitment and knowledge Actually, the WHOLE team was VERY good this time. Moving is STRESSFUL for MANY reasons and especially since COVID and the desperation it created in families. Please allow me to say..."WE NEVER KNOW THE SOLES IN WHICH ONE WALKS but WE CAN HELP WITH THEIR SOULS"....this is in all aspects of life especially when one's life has ended up in plastic bags going down the road in a WHITE & ORANGE TRUCK!!!!! PLEASE, I TRULY WANT TO BE CONTACTED PERSONALLY!! Sincerely, Teresa Shepp

TERESA ANN SHEPP  |  First Impressions 
Rating:
5.0

No problem with the reservation or obtaining the storage unit. Good service. Clean facility.

Geneva Harvey  |  First Impressions 
Rating:
4.0

WAY OVER PRICED!!! Not just haul but your competitors as well.

Deric Holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARBARA GREEN-RABY  |  First Impressions 
Rating:
4.0

Great job guys !

TIERRA WADE WALKER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Yonan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary williams  |  Overall Experience 
Rating:
3.0

The two staff members available was kind and polite. Both were willing to help.

Venessa Fields  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jaden Kosin  |  Online Move In 
Rating:
1.0

Very disappointed in how I was treated by U Haul. I was charged for things I did not have and for miles they told me to drive and a late fee.

Michael Osborn  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMES EDWARD ISOM  |  Overall Experience 
Rating:
5.0

Very very very good service

STEVIE SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERYL LYNN NORTON  |  Overall Experience 
Rating:
5.0

The staff was very polite and helpful. I will definitely return here when I need your services. 👍

lester patrick jr  |  Overall Experience 
Rating:
4.0

After moving out an staff member told me he had taken care of the paper. The next day I received a call from another staff member because she did see a loxk on that unit & wanted to know did I needed it any longer. In which upset me because I set up automatic payment so it would never be late. That's the way I do business I expect for U haul to do the same.

chris holmes  |  Overall Experience 
Rating:
5.0

Staff was great

Constance Pruitt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alexen fisher  |  Overall Experience 
Rating:
5.0

the staff at this location is excellent.

RICHARD KENNETH ALLEN  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

GLENNA DAVIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DESTINY NYKRIA MCKEE  |  First Impressions 
Rating:
5.0

Great staff and great business... will recommend to anyone.

Quasheila Kealohapauole  |  Overall Experience 
Rating:
5.0

Service rep who handled my truck rental, moving supplies order, and storage unit was extremely helpful and very nice.

Brian Beck  |  First Impressions 
Rating:
5.0

Great customer service. Five stars.

Chanda Pitts  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carrie Edwards-Clemons  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VICTOR GRIFFITH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deric Holland  |  First Impressions 
Rating:
5.0

The staff especially David was excellent

emmit jenkins  |  Overall Experience 
Rating:
5.0

The Flint Miller Road U-Haul has been there for me for more than a decade thru several moves and storage unit rentals. I always was treated with respect by dedicated professionals under Melissa's leadership. Actually, making a cross-country move means I no longer will be seeing these kind individuals - Melissa, Barb, David, Daryl, and others. They had become trusted friends and I will miss them. I hope the corporate office recognizes this store for what it is - unique in every positive way! Shalom.

maggie potter  |  Overall Experience 
Rating:
4.0

Only issues I have is I rented the 26 foot truck and it was full and there isn't a unit the same size has the truck so I didn't have enough room I had to get a 2nd unit and the prices are high.

RANDALL UNDERWOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Hall  |  First Impressions 
Rating:
5.0

Zero complaints from beginning to end of my rental time. I will definitely only use this place this location from here on forward for all my moving/storage needs.

COURTNEY vasquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth Sussman  |  Overall Experience 
Rating:
5.0

The staff was very friendly, helpful and accommodating. I will definitely recommend the service and storage facilities to others.

Latonia Smith  |  Overall Experience 
Rating:
5.0

Everything went well no issues at all. Thanks to the guys at the front desk for answering any questions I had.

ANDRE' THOMAS  |  First Impressions 
Rating:
5.0

Thank you for being a refuge in my time of need. Please do something about the poles protecting the fire hydrant. These are not visable when backing up and are not well lit at night.

JOSHUAADAM GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Mullally  |  First Impressions 
Rating:
5.0

The staff on Miller Rd was so kind and helpful, and MS Melissa she was very professional and all around sweet person, they made me feel great Thank you Uhaul family

mary williams  |  First Impressions 
Rating:
5.0

Staff is number 1

Randy Fairfield  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Diane Johnson  |  Overall Experience 
Rating:
5.0

Almost all of the employees and associates who work at this facility are extremely kind and are a pleasure to engage with. It's incredible how courteous and accommodating everyone is. This is a sign of great leadership from the top down. They seem as though they're treated fairly and are fully trusted to do their job well. As they should be, because I've never seen or heard anything otherwise! Thank you for a wonderful experience. It was worth every penny and I will miss having my storage unit there. If I ever need accomodations again, this location will be my first choice and I will recommend it to anyone and everyone!! 👍😊👍

Sherry Smith  |  Overall Experience 
Rating:
5.0

You guys were amazing I’ll be back for the next project for storage

Marlon - Ericsson Verison Project Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Weatherspoon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn Spiller  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Desmond Byrd  |  Overall Experience 
Rating:
2.0

Facility was fine, service was very slow. There were 4 workers in store but only 1 person waiting on customers. I waited 30 minutes and had 2 persons that I was paying waiting to unload truck into storage. Very frustrating. When I finally was waited on guy was apologetic.

Juanita DelGreco  |  First Impressions 
Rating:
5.0

Everyone I dealt with was very nice and helpful. Barbra the facility manager was very professional and did a good job explaining to me everything.

Jeff Southworth  |  First Impressions 
Rating:
5.0

The manager at the flint location, Barbara was very friendly and extremely helpful.

cassandra coleman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Murphy  |  First Impressions 
Rating:
5.0

Thus far, all interactions have been very positive. Thank you.

Genesse County Medical Society  |  First Impressions 
Rating:
5.0

Dave was so helpful kind and caring! He made a difficult situation much easier!

marie arnold  |  First Impressions 
No reviews have been submitted for this location.

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