Customer Reviews for U-Haul Moving & Storage of Fargo

6,255 comentarios

1436 Main Ave   Fargo, ND 58103
(Corner of Main & 15th)

(701) 293-5256

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(701) 293-5256

1436 Main Ave
Fargo, ND 58103
(Corner of Main & 15th)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Completely unsatisfied with the fact that I drove the truck a total of 10 miles and got charged $116 for fuel. On top of the mileage. Absolutly an acceptable to be charged an extra $116 for fuel when I drove 10miles total!!! Not happy

JENNIFER F. 
Clasificación:
5.0

Staff was extremely helpful and knowledgeable

GREGG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADISON W. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINA MARIE G. 
Clasificación:
4.0

Quick and friendly person at the desk!! The guy who retrieved the truck seemed a bit cranky but still friendly enough.

TAD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
1.0

My confirmation said to pick it up at a Moorhead location and it was not there. I ended up driving to Fargo to get it. I was told I could leave it at my original pick up location in Moorhead and then got a phone call that it hadn't been returned. The lady I talked to was very rude! They said if I didn't go get it and bring it back to Fargo they would charge me $200-$400 to get it. I ended up picking it up again and bringing it to Fargo and they charged me for an extra 3 days. It wasn't even where my email said to pick it up! I should've gotten a discount not charged more!!! Awful service!

JESSICA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL Y. 
Clasificación:
4.0

My order for a two wheel car dolly was “upgraded to a trailer we could not tow with no notice. Very nice unless it means you will be stuck. It could have been disaster but because I called ahead I was able to say no thanks that scuttles our plans. They found a dolly, farther away and we had to go and get it with no compensation offered. So much for a guarantee. The dolly was great. The folks I dealt with were great. Better use of the text and email contact they offer would have been nice as we caught their error in time by double checking to see if all was as promised. It wasn't. I also didn't like that my rental was more money in the US than in Canada by about 100 bucks. Having said all that the dispatcher I spoke to today was awesome and we were able to drop the dolly at a better location than originally scheduled. Uhaul had given me an extra day as compensation for their failure to have a dolly at the asked for site but an extra day was no benefit at all and it was handed back to them 3 days in advance. All in all communication and compensation can be better but the dolly and people were great.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEGAN Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

The gentleman helping us was very kind and easy to work with!

KRISTINE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deborah J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelique K. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
4.0

Small trailers are great for helping with some weekend projects!

CHADWICK J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROGER B. 
Clasificación:
5.0

I had a great experience, everyone was very helpful and friendly.

Miriam V. 
Clasificación:
5.0

Place was very clean and maintained. Employees were polite.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN L. 
Clasificación:
5.0

Very good people to work with.

BRADLEY M. 
Clasificación:
5.0

Not a thing.

al R. 
Clasificación:
5.0

I've had Uhaul install trailer hitches on 2 vehicles and have rented moving van/truck a couple of times and now am renting storage space. I will always choose Uhaul over any other for my moving or storage needs.

DOLORES S.  |  First Impressions 
Clasificación:
3.0

Hi. I received a text message requesting I review my experience. I am hoping you can help me. I didn't rent a U-Haul and don't know how you got my information. I would like to make sure my identity or credit card information wasn't stolen and used to employ your services. Is that possible? Can you help me verify the name used or the last 4 digits of a card used for payment? Thank you for your time

STEVEN J. 
Clasificación:
5.0

Excellent customer service. Very informative and helpful.

ALBERTA N. 
Clasificación:
5.0

Travis is AMAZING! He did the absolute most for me and my sister! Very respectable man and very professional but very understanding. I would recommend his storage place over any where in the fargo area!

Catharine S.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely helpful! We don't use anyone else for moving/storage needs!

MONICA D. 
Clasificación:
5.0

Brad and his heroic Nordic Assistant are THE BEST U-HAUL EMPLOYEES in history! After a few very funny jokes Brad surprised me by producing from under the counter a very old and expensive bottle of Cognac and, pouring us a generous glass, he explained the mysteries of the universe as we freely enjoyed his smokes! THANKS BRAD! Best U-Haul experience ever! -Russell Boyd

RUSSELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA H. 
Clasificación:
4.0

Tell how to turn on lights wipers and such as it took coming home before I got lights working right

CHERYL M. 
Clasificación:
5.0

Fast and friendly service.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMAD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan B.  |  Overall Experience 
Clasificación:
4.0

Nothing. Place was neat and clean. Employees were courteous.

MICHAEL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

HAROLD C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARIN H. 
Clasificación:
3.0

One of the sales representatives belched out loud while I was in line to pay and didn't excuse himself, not very professional.

Mitchell R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Londell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K.  |  Overall Experience 
Clasificación:
5.0

The guy who attached the trailer to my truck over tighten the nut to the receiver so when I returned it the next day the guy who unhooked it had to use a wrench to get it off.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARSHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randolph A. 
Clasificación:
3.0

The pickup was not clean inside or out. The staff weren't particularly pleasant. The price was decent, and the location was convenient for us.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark T. 
Clasificación:
3.0

I had assumed that each person, when done with the truck, would need to fill the gas tank. The tank was only at one-fourth when I picked it up. I filled it full ($46), but only logged 74 miles total. So, I basically partially covered the next customer's gas bill. Every person should have to fill the tank b/4 dropping off.

TIMOTHY L. 
Clasificación:
5.0

You guys have excellent customer service. Keep up the good work.

Edwin M. 
Clasificación:
5.0

Everyone there is knowledgeable and professional. It's refreshing to see customer service still exists!

MICHAEL D. 
Clasificación:
4.0

What are we supposed to do with the lock we picked up at the late pick up location?

Paul M. 
Clasificación:
5.0

The trailer I rented worked very well. Great value

CASEY T. 
Clasificación:
5.0

Very good staff, friendly, knowledgeable and accurate. Good group

Terry T. 
Clasificación:
4.0

They did forget the dolly and furniture blankets luckily we brought our own dolly.

WILLIAM H. 
Clasificación:
5.0

The super tan guy that helped me out was a huge help and very kind

Tyler B. 
Clasificación:
3.0

We were given the wrong type of vehicle- not what was ordered.

AMY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRISH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily J. 
Clasificación:
5.0

I had no problems service was awesome

Billy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JETON Z. 
Clasificación:
5.0

They were quick, knowledgeable, and very reasonably priced.

Michael D. 
Clasificación:
3.0

Make sure the key unlocks the driver's door. I had to get in on the passenger side and crawl across.

Stacie L. 
Clasificación:
5.0

Great experience!

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN R. 
Clasificación:
2.0

Friendlier staff and let renters know when you rent a 10' truck there is no ramp to use to load and unload your items. Very disappointed in the service received and In the equipment.

SUSAN S. 
Clasificación:
4.0

Staff was friendly and very accommodating.

RICKY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS youth wor C. 
Clasificación:
2.0

Definitely improve customer service! The guy that helped me wasn't friendly at all and had an attitude.

Hamza H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA D. 
Clasificación:
5.0

Staff was very friendly and extremely courteous

DEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA KAY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sophia L. 
Clasificación:
5.0

They're fine. I've never had a better experience with U-Haul than this one. The employees were very flexible with my stupid closing situation and very friendly

Jonah K. 
Clasificación:
5.0

Road side assistance was a real hassle. Although once connected they did a very good job.

KIMBLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY R. 
Clasificación:
5.0

Very helpful and nice.

Peggy R. 
Clasificación:
5.0

Very fast, efficient service

GERY S. 
Clasificación:
5.0

Friendly and helpful young man helped me with the drop off.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHALYN C. 
Clasificación:
5.0

I had a very pleasant experience with my rental. The employees were very friendly, knowledgeable, patient, and answered all of my questions. If I need to rent a moving van again, I would definitely come back to U-Haul.

DIANNA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V. 
Clasificación:
5.0

Awesome from start to finish!

MICHAEL F. 
Clasificación:
5.0

Excellent service and excellent equipment. I will always use UHAUL.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVA B. 
Clasificación:
5.0

They were very professional.

keith W. 
Clasificación:
5.0

Nothing… This location provides excellent service!!!

WAYNE S. 
Clasificación:
5.0

Fantastic all around!

Monty L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY W. 
Clasificación:
5.0

Extraordinario servicio al cliente

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

kayla m.  |  First Impressions 
Clasificación:
1.0

nothing but problems since day one and still haven't tbeen able to access my unit still code doesn't work again

Catharine S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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