Customer Reviews for U-Haul Moving & Storage of Fairgrounds

2,256 comentarios

3028 Bessemer Rd   Birmingham, AL 35208
(5 Points W Ensley)

(205) 785-1524

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(205) 785-1524

3028 Bessemer Rd
Birmingham, AL 35208
(5 Points W Ensley)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

I ordered one size truck a week in advance and ended up with 2 sizes smaller. It didn't make for an already stressful time better!

Lee C. 
Clasificación:
5.0

I HAD PROBLEM SEVERAL DAYS AGO,K BUT THERE HAS BEEN A CHANGE, BOTH YOUNG LADIES WERE VERY COURTEOUS AND PROFESSIONAL. ALSO, I NEED A FLATBED PICK UP NEVER GOT IT. IF I DID NOT DO QUICK THINKING AND GOT AN AVAILABLE HITCH, I WOULD STILL BE WAITING, WHEN I GOT THEIR SUNDAY MORNING, THERE SAT THE TRUCK I NEEDED. SO, ITS VERY FRUSTRATING WHEN THIS HAPPENS, I HAVE ONLY USED YOU FOR YEARS. NOW I SEE THERE ARE OTHER RENTAL, I WILL FAMILIARIZE MYSELF WITH THEM.

Silas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Drew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaQuitha T. 
Clasificación:
5.0

Uhaul corporate needs to do a better job in communication. My pick up location changed and they sent me 31 miles to Tallasee for my drop off when I asked for Alex City. I always feel like I am at Uhaul's mercy. Fortunately, there were 2 happy and efficient workers that made the experience very pleasant at both locations. That is the 1st time I have experienced happy workers and they should be recognized! They exceeded my expectations, not necessarily Uhaul.

Gregory N. 
Clasificación:
5.0

El cliente no dejó un comentario.

reginald W. 
Clasificación:
5.0

After trying to rent from different locations and was very disappointed, this location was a very pleasant one. I would highly recommend this location.

Beverly M. 
Clasificación:
5.0

No improvement needed at this time

Jerald B. 
Clasificación:
5.0

Great customer service.The lady that helped me out had a great sense of humor and efficient at the same time.

Sharmaine G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

Nothing to improve at this time.

Jerald B. 
Clasificación:
5.0

Great experience. Equipment ready upon arrival.

Bernard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L. 
Clasificación:
2.0

Cashier was very rude. When I went in there were several people in line. Since the online service said skip the line, I hesitantly did. I did excused myself to let her know that I needed to pick up a key per the message on my screen. She said one moment and pointed to the lady that was in line. Which was understandable. I stood there another 5 minutes. When she gave the lady a form to fill in, I figured at that time she would step away to hand me the key, which I could visibly see by the way. But she didn't. She stood there with an attitude. I excused myself again to let her know that I just need to pick up my key through the online service, she then said with an attitude that she is the only one working. I feel like she purposely took her time giving me the key. I already felt wrong for skipping the line, but that's what the online message said do. There should be a better way to retrieve the key if the associate can not multitask. I have always used this location because its convenient, but the process is always slow. There is always just one person working. Because of me knowing this, I tried the online service. She made my experience horrible. I will never visit this location again.

Kawanna B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

the best service ever

Rita R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antwaun H. 
Clasificación:
1.0

The Only is because of the General Manager She on point and awesome but the evening rep he was rude inconsiderate and me being a Former GM he definitely needs a touch up on customer

Alan C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angelar C. 
Clasificación:
1.0

Rude employees and very slow service. Homophobic too

Elisabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Buford B. 
Clasificación:
1.0

I spent two hours in the store to only get what they wanted me to have versus what I reserved. No utility dolly available, slow employees, very unsatisfied. Then refused tne $50 guarantee that is offered by U-Haul.

Chiqueta C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dynecia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

will H. 
Clasificación:
1.0

Worst uhaul ever

DaNaysiah G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Azam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

nilaga H. 
Clasificación:
3.0

Make sure you vacuum the seats.

Victor R. 
Clasificación:
5.0

Very professional and helpful. Great place that has any product you would need in the moving process. We were in and out in under 5min.

Craig B. 
Clasificación:
1.0

Better Customer Service. Never been to a facility where the employees don't greet you and walk you out to the vehicle your renting. Didn't even show me where the drop off box was. He had too much going on

shannon H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
5.0

Excellent service

Ashley B. 
Clasificación:
5.0

Have gas in trucks

Kimberly N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Storm Y. 
Clasificación:
5.0

I experienced great customer service. I made reservations and my check-in was easy.

SHARMAINE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deidrea S. 
Clasificación:
5.0

Have the dolly available when you Reserve them

Ruby W. 
Clasificación:
3.0

UHaul changed my reservation pickup and drop-off location to a very inconvenient location without asking me first. I reserved ahead of time and did my due diligence, but because another customer wanted to extend their reservation, I was just out of luck. UHaul also did nothing to value my business as a customer or help with this situation, like bringing the vans to my original pickup location that I had chosen for a reason, and no one I spoke with on the phone was helpful. I understand that UHaul wants to be accommodating to the other customer(s) who wanted to rent the vans for longer, but when there are pre-existing reservations that would interfere with this, I think this is incredibly poor customer service to do to the next customer. Everyone was just uninterested in helping or caring about my situation or needs as a customer, and I felt stuck because there's nothing I could do about it other than decide to cancel my reservations, which I couldn't do because I was depending on the rentals for executing a wedding for my business. Instead of going 3 minutes down the road, I had to go across town for my reservations, 2 round trips since I needed 2 vans, and again for drop-off since of course I couldn't even drop the vans off at my original chosen location. This is not near the first time I've had a major issue with UHaul's service, and I rent vans about 20 times a year for my business, but I've decided to take my business and money elsewhere and won't be using UHaul ever again if I can avoid it- they don't care about their customers and don't do the right thing.

LAUREN R. 
Clasificación:
3.0

UHaul changed my reservation pickup and drop-off location to a very inconvenient location without asking me first. I reserved ahead of time and did my due diligence, but because another customer wanted to extend their reservation, I was just out of luck. UHaul also did nothing to value my business as a customer or help with this situation, like bringing the vans to my original pickup location that I had chosen for a reason, and no one I spoke with on the phone was helpful. I understand that UHaul wants to be accommodating to the other customer(s) who wanted to rent the vans for longer, but when there are pre-existing reservations that would interfere with this, I think this is incredibly poor customer service to do to the next customer. Everyone was just uninterested in helping or caring about my situation or needs as a customer, and I felt stuck because there's nothing I could do about it other than decide to cancel my reservations, which I couldn't do because I was depending on the rentals for executing a wedding for my business. Instead of going 3 minutes down the road, I had to go across town for my reservations, 2 round trips since I needed 2 vans, and again for drop-off since of course I couldn't even drop the vans off at my original chosen location. This is not near the first time I've had a major issue with UHaul's service, and I rent vans about 20 times a year for my business, but I've decided to take my business and money elsewhere and won't be using UHaul ever again if I can avoid it- they don't care about their customers and don't do the right thing.

LAUREN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys P. 
Clasificación:
5.0

Ms.Zakeria was very professional and the other ones was courteous also they showed teamwork and thank them for it. U-Haul is my go to place.

Joyette W. 
Clasificación:
1.0

This is the second time I have rented in two weeks and the truck was nasty, not cleaned from the previous renter, and the representative in the store showed no concern. I would rather go to the vestvia hills store.

DebbieWilliams H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
2.0

Bathroom needs cleaning.

KARLA E. 
Clasificación:
5.0

I had an excellent experience with Zy and the staff at this location, and will choose it again in the future.

Meghan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward P. 
Clasificación:
5.0

Each time I've utilized this facility it has been an awesome experience. Thank you to the Fairground location for your unwavering professionalism.

Nikki J. 
Clasificación:
3.0

The truck was very nasty, and someone left drugs in the truck. I called back and told the young lady however it was not shocking. We have been using U-Haul because our cargo van is in the shop. The young lady that checked me in was nice however, the trucks could be cleaner.

Debbie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cordell S. 
Clasificación:
3.0

El cliente no dejó un comentario.

joe J. 
Clasificación:
3.0

The truck was on E I put 40$ in it and was still charged 90$ for the truck! This place should make sure everyone puts gas in the truck before returning it's not fair to the next customer.... oh they gave me a 50 dollar voucher but was still charged 90$

Tracy S. 
Clasificación:
5.0

Great experience, he went above and beyond hooking the trailer to my car and then unhooking upon return. Well worth the extra distance.

Elizabeth A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Junesia A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Charlotte B. 
Clasificación:
5.0

Great customer service. Friendly service

Jacqueline M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nardasha R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

At peak times you may want to add another cashier. The one that was there during our pick up is GREAT and she's there a lot... every time we've been there it's just her. SHE IS A GREAT PERSON.

Felicia H. 
Clasificación:
5.0

I reserved for a vehicle in Irondale and was sent to Bessemer Rd location, far from where we live. The dispatch agent was unfriendly and didn't seem to give a s----. The staff at the location were very friendly and courteous. I would recommend the location only for that reason.

Richard D. 
Clasificación:
5.0

I received great customer service during my time of needing a u-haul to transport my properties. I appreciate the CSR at Bessemer H'way location for her efficiency,professionalism and accommodations. Thank you, VIRGINIA WASHINGTON

Virginia W. 
Clasificación:
5.0

The staff was amazing!!!

Alisha B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Von L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Eboni M. 
Clasificación:
5.0

Everything went great and the general manager is the best ty ❤️

Cassandra Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeytia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim T. 
Clasificación:
4.0

The process should be made simpler, I had a mobile pick up, but I had to wait 30 minutes for them to verify a phone # other than mine, but my daughter, cousin, never received a call. And I finally picked up the cargo van an hour late, but I got confirmation 4 hours later. It was not a pleasant experience.

Karen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha P. 
Clasificación:
5.0

Everything and everyone was just awesome and professional from me picking up and talking to costumer service easy checking in and easy returning. .

Mya C. 
Clasificación:
3.0

Better customer service.

Christina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
3.0

The poor lady who was working by herself that Saturday was slammed with 50 people in the lobby and was expected to help everyone with storage sheds and trucks all by herself. She did awesome but it took waayyyy too long overall. Recommend you get her some help!

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn C. 
Clasificación:
3.0

Employee at the front desk was having a whole conversation on her cell phone while I'm trying to check out equipment. When I returned to bring it back she was outside and basically just asked for the keys soon as I got out the car.

Lavetta H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gladys P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMELL M. 
Clasificación:
2.0

Make sure there's gas in the tank. I obtained the truck with only 32 miles til empty

prima H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martarius T. 
Clasificación:
3.0

Your account and website is not reliable, couldn't connect. Not satisfied .

Jean S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eric B. 
Clasificación:
1.0

Lamento mucho. Decir que la persona. Que me atendió de muy mala forma. Yo e requerido el servicio por otras ocasiones esta ves. La persona que atiende. No es nada agradable tenía una reservación. Y decíaque no tenía la reservación y que no tenían. STORAGE. a atenderme por qué mi inglés no es muy bueno me sentí muy incomoda con el trato hablé con una persona de servio y ella me ayudo. A que me buscara STORAGE y me dio uno muy pequeño fue nesezario buscar iotra reservación más

LILIA O.  |  First Impressions 
Clasificación:
5.0

Don't change a thing the worker from the five points store Bessemer super highway was great. I'll have to give her a five

BRENDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth L.  |  First Impressions 
Clasificación:
1.0

I was overcharged No equipment and I was still charged I reported this via the link with no response The reservation was made confirmed and still no truck Guess I have to call since nobody ready reviews anyway

JOSEPH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

QUANISHA F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

april b.  |  First Impressions 
Clasificación:
5.0

nice place. helpful staff

cottrelle e.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Venessa W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

URSULA J. 
Clasificación:
5.0

Nothing everyone was polite , smiling

JOHNNIE U. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderick S.  |  Overall Experience 
Clasificación:
1.0

THE MANGER THE WOMAN! IS VERY RUDE AND SHE IS NOT U-HUAL QUALITY!

GENERAL D.  |  Overall Experience 
Clasificación:
5.0

They were great!!!

Lashika R.  |  First Impressions 
Clasificación:
5.0

Thanks for the free month! Awesome....

SANDRA L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Ruby C.  |  First Impressions 
Clasificación:
5.0

She was nice the manager

Anthony P.  |  First Impressions 
Clasificación:
5.0

Always friendly and was always greeted with a smile.

Davisha D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine D.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Kamedra P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC G.  |  First Impressions 
Clasificación:
4.0

Shanita is great!

DEBORAH N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMICHEAL S.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped me yesterday deserves a pay raise she was the only one working in the facility as well as making sure everybody was okay she held her own and she did it with a smile and gave excellent customer service at the five points location

Jasmine T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn m.  |  Overall Experience 
Clasificación:
5.0

Angel was very nice and helpful. I asked her a question and she explained everything to me. She took her time and it was another female there also I think she was new but she was nice also. The unit was very convenient to me.

RUBY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashanta T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Efreo H.  |  Overall Experience 
Clasificación:
3.0

I rented the unit on behalf of my Nephew who lost his mother to a heart attack in July and his Stepfather in August. He lives in Florida and needed someplace to store househhold items. I am extremely disappointed that I could not get a refund of the unused portion of my rental payment. The ending date for my initial rental was 24 September. Prior to that date, I made a payment. My nephew and I cleared the unit out on 27 September, just 3 days later. I believe that I should only be charged for the 2 or 3 days from the 24th. and rest should be refunded to me. Gracias por considerarnos. Mattie D. Harper

Mattie H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

mary h.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda W.  |  Overall Experience 
Clasificación:
3.0

The storage facility itself was excellent. I used the unit for several years and found no problems with my stored items. The problems that I had was with the parking. On Saturday, September 12, 2020, I parked my vehicle in a parking space painted for parking. When I parked, I felt a pull on my right bumper. When I looked, a nail protruding from the cement barrier had ripped off the right side of my bumper. I informed the manager, Shinita Cunningham. She said that the parking spots were for hitches, but there were no signs saying the parking spots were for the hitches. I now have a damaged bumper and I am not pleased about it because it could have been avoided. There are no customer parking spaces for storage customers. That problem needs to be addressed. On Sunday, September 13, 2020, the normal staff was off. The gentleman filling in could not open the storage area because he did not have the keys or codes. Me and my family waited for 1 1/2 hrs but were still unable to get into the storage area. I thought it was ridiculous that he did not have the correct information necessary to continue normal operations. It was very frustrating and I had to reschedule meeting dates with my family to complete emptying the storage unit. Communication is of the utmost importance to keep a business functional and your customers stress and worry free.

MATTIE M.  |  Overall Experience 
Clasificación:
5.0

Customer Service was EXCELLENT..

Danita S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

veronica e.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jenoa S.  |  Overall Experience 
Clasificación:
5.0

Very ,Very, helpful. Staff went over and beyond to make sure I was satisfied. KUDDOS TO THE YOUNG LADY THAT ASSISTED ME TODAY..

Danita S.  |  First Impressions 
Clasificación:
5.0

I wish the upstairs storage had a ramp we could use that when taking the washer and dryer up

Sheena C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Shontija D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrianne J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robyn m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chakita S.  |  First Impressions 
Clasificación:
1.0

This was absolutely the worst experience I have ever had moving with Uhaul. I just have spoke with 12 individuals from 800 Uhaul online, Ethics department, store managers, clerks, and maybe 2 individuals were pleasant and willing to assist my family and I. Hey ur storage reservation was secured wrong by representative, the services that were supposed to be available were not available putting the safety of my family at risk. The size of the storage that I reserved and was forced to down grade to a unit that almost didn't fit the capacity of my goods. We were threatened by the staff. Worst experience ever.

Traci R.  |  First Impressions 
Clasificación:
3.0

I encountered some unprofessional conduct during my experience. Twice they posted a late fee when they failed to deduct the payment; I had to call headquarters twice. I feel being I closed out account a few days after making a payment, I should've been refunded

Charles H.  |  Overall Experience 
Clasificación:
4.0

I made a payment in January and your records stating that I didn’t I went to my storage and was unable to get in it had a lock on it and I’m not pleased paying my money for something and the person steals my hard earned money but I’m moving my things out

James B.  |  Overall Experience 
Clasificación:
5.0

Management was very nice. Ms. Shenita was very easy to work with even when my account was delinquent, I received adequate notification and options to get my account current.

Keona J.  |  Overall Experience 
Clasificación:
5.0

Thanks to y'all😊

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Excelente

Janice B.  |  Overall Experience 
Clasificación:
1.0

Your price are to high storage and rental truck ..sorry I would not recomend u haul ....to any one that have my experience with them..

kc r.  |  Overall Experience 
Clasificación:
5.0

They were very knowledgeable, kind and eager to help.

Janice B.  |  First Impressions 
Clasificación:
5.0

Been coming here since May 1st, 2019 and I enjoy my visit every time I stop by to renew my contacts. Great staff.

Jose C.  |  First Impressions 
Clasificación:
5.0

I am from Arkansas and oftentimes I am in Birmingham and requires Uhaul services whether it is storage or trucks. If I run into any online problems. I call Shenita and she takes care of me. The best!!

Grace W.  |  Overall Experience 
Clasificación:
1.0

I was verbally assaulted by the female Uhaul representative as she had her crying child at work. 4 chairs were stolen via a former male personnel, and he destroyed 4 mirrors.

ANNIE E.  |  Overall Experience 
Clasificación:
3.0

I would have given this facility an above average rating but I had a bad experience concerning the handling of my property. Some of my property was destroyed and stolen from my rental.

Erica C.  |  Overall Experience 
Clasificación:
1.0

i have not used your service in over a year. Please follow up on this. i never been in alabama .

Howard S.  |  First Impressions 
Clasificación:
4.0

I had already gotten my things out of storage and no one took the time to see that, but kept writing me about my storage fees. My things been out since November and I hate they didn't check first.

Cassandra Y.  |  Overall Experience 
Clasificación:
5.0

Thanks very much to everyone!

Hazel N. | Reservación
Clasificación:
5.0

We had multiple changes and thus U-Haul was able to accommodate. Very friendly manager and staff. Gracias

robert m.  |  Overall Experience 
Clasificación:
5.0

Efficient and friendly prompt service will use this facility again

charles j. | Reservación
Clasificación:
2.0

The Staff's attitudes were horrible. I've used this company several times, but never have I experienced such rudeness.

Tywanna H.  |  Overall Experience 
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