The truck was clean but looked like it had been through an accident. There were scratches and x's all over the truck. We also felt it might need new shocks.rhona M.
Customer Reviews for U-Haul Moving & Storage of Evergreen
Kalispell, MT 59901
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ryan P.
great customer service. the young man who hooked the trailer up was amazing.Suzanne C.
El cliente no dejó un comentario.LOWELL P.
El cliente no dejó un comentario.Kristin S.
Control de velocidad de cruceroJames Y.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.James R.
It was a great experience. Staff very friendly. Hook up in 2 minutes for the trailer. Glad I asked about check in after hours. Just slipped it off ourselves and parked where he said to leave it. Was a great option.Lorraine S.
Very good service at the lot and inside as well. Kudos to Dennis.Raymond V.
GREAT STAFF!!Gregory W.
El cliente no dejó un comentario.JENNIFER W.
El cliente no dejó un comentario.jim O.
El cliente no dejó un comentario.Michael A.
Everyone was curious and helpful. Our only problem was the gas tank which had less in it than what we were told. The correction was made with no problem........sue T.
Nothing it was greatsteve C.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Michael R.
Quick and easy pick up. Everyone was greatCHRISTOPHER C.
Everything was fine and the employees were friendly.Nathan D.
El cliente no dejó un comentario.Mary A.
Listen to the customer I asked for a 2 day rental and I was only put down for 1 day so I got called the next day telling me I needed to bring it back until I explained what I wanted.ANGELINA J.
Like most businesses right now, they are under staffed. But they were efficient and what we needed was there.Roy C.
El cliente no dejó un comentario.Sam S.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Valerie A A.
SELL MOVING BLANKETSDeborah W.
El cliente no dejó un comentario.Michelle W.
El cliente no dejó un comentario.Christopher K.
Fix the loading bay doors.Mike S.
El cliente no dejó un comentario.Kevin W.
El cliente no dejó un comentario.Paul T.
When I arrived I was given an instructions to meet a U-Haul employee outside next to the truck and car trailer. The guy gave me the keys and seemed to be in a rush to move on to the next client. The employee did not state anything about walking around the truck, nor did he give any instructions about how to properly use the car trailer. I had to ask him to do so. When I entered into the truck I noticed that the fuel was below the level initially indicated by the U-Haul employee. I entered into the U-Haul store and notified a very helpful girl regarding this detail, which she accommodated and notated. I then left the facility and began driving the U-Haul home. What I noticed was that the steering wheel had to be at the 10:00 position in order to drive straight. The alignment was clearly off. Additionally there were lights on the trailer that were out. While driving home I called the U-Haul location back and notified an employee. He stated that they had had a couple of their trucks in to the shop, and we're unable to fix this.I asked him to notate this in our account, and he stated that he was the manager and would remember our conversation. I was not satisfied with the answer, and I had my wife call later and asked to have a U-Haul employee notate this on our account. The employee was rude to my wife and stated that this was something we should have noted on our walk around. It should be noted that poor alignment isn't something that you note on a walk around. Additionally, we were never instructed to do a walk around.I could hear the employee aggressively reprimanding my wife over the phone. It was 4:30 on the weekend and the employee stated they were the only one there and did not have time to notate it on our account. The employee eventually did so reluctantly. My 1200 Mile Drive was uneventful, but it was evident that due to the poor alignment that I got significantly worse gas mileage during a time of record high gas prices. I was not pleased. I can't imagine that Uhaul would have been willing to compensate me for the increase gas costs, and so I did not argue the point. This is my third interaction with u-haul, and the only time I have had an issue. The receiving facility was excellent.Davis B.
El cliente no dejó un comentario.MICHAEL S.
Customer service is beyond excellent, needed my truck for 2 extra days and had no problem granting it for me. Been dealing with this one for about 1 year and have had no problems or qualms with them. Full 5 stars.Douglas S.
El cliente no dejó un comentario.Alvin M.
I have never seen a Uhaul so organized, clean, and functioning like a happy team.Timothy Y.
El cliente no dejó un comentario.TIM H.
Please have more people there at the location to help check vehicles in. I talked with the individual checking in vehicles, stated for me to leave the keys in the door and he would check the vehicle in soon. Stated that he would send me an e receipt, nothing as of yet.Terrill S.
El cliente no dejó un comentario.Jacob H.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Mary O.
The trailer looked as though it had been pulled through a muddy field. The inside had mud tracked all in it. I refused to accept the trailor until the inside was cleaned, which they did. They still did noting to the exteriorWalter W.
El cliente no dejó un comentario.marlene C.
El cliente no dejó un comentario.Julie H.
I rented a truck two times on this local move. I'd had previous bad experiences with U-Haul so I was a little nervous. This location is run seamlessly, though. Friendly, helpful staff. Clean, well-maintained vehicles. Ready on time. Store was well-stocked and had everything I could have needed. ¡Gracias!Rebecca M.
El cliente no dejó un comentario.Patrick D.
El cliente no dejó un comentario.Jeff N.
El cliente no dejó un comentario.John D.
Thank you for your helpWILLIAM R.
El cliente no dejó un comentario.Russ B.
El cliente no dejó un comentario.Logan C.
El cliente no dejó un comentario.Donald W.
El cliente no dejó un comentario.HARDY W.
They forgot packing blankets and were very, very slow...but the trailer was nice.Jesse A.
This visit was good, Quick service an orderly rental,ROBERT M.
If the equipment is unavailable, you should probably call sooner than 5 minutes before the pickup time, and you probably shouldn't charge customers for days they can't even use the equipment because it wasn't available during the time it was requested. This was a truly horrible customer service experience. The first person we dealt with was exceptionally rude and unhelpful, and the issue only got resolved because I called customer service.Tibet S.
Give them Quinn's phone number, 406 545 2595. She is a customer service star and fixes problems with zero fuss. Also hire an IT expert to make your website actually work. A complete nightmare it is trying to get anything done there. My reservation was badly screwed up. Couldn't do a thing with it online. Quinn fixed it. My drop off point was changed. Couldn't do a thing with it online. Quinn fixed it. Give Quinn a raise.Milo L.
El cliente no dejó un comentario.Paul N.
My drop off was a good experience but the call center that called me the days before pick up was terrible. The women from the call center was extremely rude. I wish I was able to rate my experience!Bethany G.
El cliente no dejó un comentario.Darrin J.
El cliente no dejó un comentario.Robert P.
You guys are absolutely awesome! Will see you next time!Christopher Y.
Each U-Haul customer may be a Satisfied Customer if all U-Haul vehicles are secured safe and clean, like the ten foot U-Haul I was assigned!Beth M.
thanks again! Super helpful and friendly staff..Ryan W.
Always a pleasure doing business with these guys. They're always busy which is a good thing. Would highly recommend them to anyone. Don't worry about the wait times, please, these guys are doing everything they can to get people in and out, and it's always worth it. Just be patient, they're always busy, and it will pay off guaranteed.ROBERT K.
El cliente no dejó un comentario.greg L.
El cliente no dejó un comentario.Jiansong M.
Very professional and friendly counter staff and very nice young man who did the final check when I brought it back.Scott M.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.KRISTINE K.
Staff were very helpfulScott M.
El cliente no dejó un comentario.CHRISTOPHER M.
There were much newer trucks on the lot but I was given the worst looking (and certainly the worst in terms of appearance) truck to travel 2100 miles. The lights were not adaquate and the wind noise on the drivers' side was extremely loud.CHRISTOPHER M.
The lot attendant who took in my rental was personable and helpful, much of a surprise considering the brusk, rude phone reception one day earlier when I inquired about a small storage rental.burke K.
Have the truck ready. Don't have to go out in the far parking lot, then clean off the snow.Paul S.
The truck I rented had a bad starter leaving me waiting hours for a repair man in the middle of the night. Then again wouldn't start when I wanted to return it. It was towed back so I couldn't put gas in. I was told that the fees would be removed for the refuel. It wasn't. I chose the $42 insurance and was charged $56. Not happyJenny F.
El cliente no dejó un comentario.Lance B.
Very efficient in checking in the rental truck. An excellent location for local rentals.Arthur L.
El cliente no dejó un comentario.Johnathon W.
Contents arrive in exceptionally good condition. The tools in my tool box were barely shifted. Usually they are jostled everywhere. No damage to anything.Brian F.
El cliente no dejó un comentario.Ben F.
Very helpful! Explained the moving procedure process & return. Thank you very much!Marcia B.
Nothing, was quick, painless and efficient. Great staff.Dusti B.
I reserved a Cargo Van, NOT a truck!!! Waste of my time and money again!!!Jennifer O.
El cliente no dejó un comentario.Carl T.
El cliente no dejó un comentario.Travis B.
Outside little dirty but truck did wellTroy C.
El cliente no dejó un comentario.Matthew O.
Truck drive nice and smooth. Truck is very clean and well maintained. I will rent truck next moving to Ohio in May. Thank youkenneth K.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.Stephanie B.
The entire staff was friendly, accommodating and fun…chris p. | First Impressions
Everything was going great before we we stopped at home to pick up the car and then do the gas fill up and drop the truck off, it wouldn't start and had to call road side assistance which only took us an extra 2 1/2 hours but the service guy did get there faster then they said and got it back running again and said we shouldn't stop again or turn off the truck, you might want to get the starter replaced. One other problem was we forgot our hand truck which we needed for moving our gun safe up 2 flights of stairs so the boys we hired thought yours might work, it didn't the tires were too small so they had to take turns carrying it up the stairs so the $7 you charged me for it was a waste of our money. We did get the move in one day we used the after hours check it which took forever. Thanks for the help the crew at the Kalispell/evergreen store were great!william K.
El cliente no dejó un comentario.KEVIN J.
El cliente no dejó un comentario.Carol M.
Very friendly and efficient service from the staff.Joe O.
El cliente no dejó un comentario.Justin L.
The gentleman that hooked up my trailer went above and beyond!Josh G.
Everyone was so helpful and attentive. The facility was clean and well lit and the temperature was controlled. Thanks to the whole crew.Judith L. | Overall Experience
El cliente no dejó un comentario.Daniel O.
Amazing! I didn't expect a COVERED area to unload our household belongings. I also do not remember the staff names, but they were incredibly helpful.KEITH A. | First Impressions
I have had several storage lockers in various parts of the country in the past. The evergreen facility is by far the cleanest, most convenient facility I have ever utilized. The courtesy and expertise of the staff members at the evergreen facility is unsurpassed in my book.Steven S. | First Impressions
Kimmy and the staff was great David the one in Helena was great hard worker in fact every one was 100 percent the best I have ever worked with thank you and God bless you all thank you Katie starks.Karie S. | Overall Experience
Dominic, the manager, has been particularly helpful. Great place.DAVID H. | First Impressions
I got the wrong size unit witch was my fault but over all happy with itAllison C. | First Impressions
El cliente no dejó un comentario.Melissa G. | First Impressions
El cliente no dejó un comentario.Paul H. | First Impressions
Choosing UHaul for our storage needs was a great decision. Knowing our belongings were always safe gave us peace of mind. If we ever need to utilize a storage facility again, without a doubt it will be UHaul! Thank you!!!Michele B. | Overall Experience
El cliente no dejó un comentario.Vickie M. | Online Move In
El cliente no dejó un comentario.Kyle B. | Online Move In
El cliente no dejó un comentario.BRADEN P. | First Impressions
Super easy from setup all the way to cancelling my unit. No complaints, everyone was helpful if I needed assistance and I never had issues getting to my unit when needed.Samuel H. | Overall Experience
El cliente no dejó un comentario.Diana A. | First Impressions
El cliente no dejó un comentario.Debra W. | First Impressions
El cliente no dejó un comentario.Sarah F. | Online Move In
I have just moved all my belongings from storage after being there fir 2 1/2 years. Completely dry, looked perfect. I was super impressed.Joan E. | Overall Experience
El cliente no dejó un comentario.Shy D. | Overall Experience
Miss Kimmy and her family was great they helped me to better my self and to do better at my job.Karie S. | First Impressions
El cliente no dejó un comentario.karen g. | First Impressions
The staff was always very friendly and very professional. The facility was very well kept, never had an issue when I went there. I will definitely use their storage facility again in the futurebrian s. | Overall Experience
Everyone who works there is very friendly and helpful.RANDY S. | First Impressions
El cliente no dejó un comentario.Beverly M. | Overall Experience
El cliente no dejó un comentario.Lionel C. | First Impressions
Great employees . Always helpfulRobert O. | First Impressions
El cliente no dejó un comentario.Debby S. | Overall Experience
Thanks for all the extra help and friendliness. :)Shelly T. | First Impressions
El cliente no dejó un comentario.Shayla P. | Overall Experience
El cliente no dejó un comentario.Jennifer H. | First Impressions
If we needed space or a vehicle to move items, we would return.. The staff and premises are great!!! THANKS....BUD L. | Overall Experience
I chose U-Haul primarily for the safety and security features. When I was moving out of my first apartment, I was moving a lot of stuff at night after dark and as a single female, I felt nervous using a storage facility that was not lit, visible from a main road, or had unit security. At U-Haul, I definitely paid more than other places, but I always felt safe. My only qualm with U-Haul was the recent rent increase this year (which I totally understand in this valley but I am an educator! I don't make a lot of money!) especially since there had not been any tent increases in the past 2 or 3 years that I had been renting. otherwise, would definitely rent again and recommend to friends.Barbara O. | Overall Experience
Dominic the manager was very helpful and had great customer service. All the employees were friendly and helpful.JACQUELYN A. | Overall Experience
I have say Excellent stories at U-Haul I recommend them to friends and family and son keep a good work out I think you guys are number one that’s why I say excellent staff Verifiedcustomersjeri b. | First Impressions
Normally I don't get a decent service from most storage facilities, but amazing job staff was Curious an very outgoing in a professionalized way. Great job keep it guysjoshua s. | First Impressions
Great customer service very friendly every time we go inJaime L. | First Impressions
El cliente no dejó un comentario.jason z. | Overall Experience
Facilities are well maintained and well managed. They were available whenever we needed help and I always felt welcomed and well taken care of. The unit itself was clean and well lit. They have a great security system that makes you feel secure and safe. Their prices are a little steep, but overall a great experience.Mandy R. | Overall Experience
The staff were always super helpful and very pleasant to work with.JESSE S. | Overall Experience
El cliente no dejó un comentario.Charles J. | First Impressions
El cliente no dejó un comentario.DAVID N. | Overall Experience
The staff at Kalispell were amazing and so helpfulMATHEW A. | First Impressions
Rates are a little higher than local spots and this was the only choice I had. Always an issue with my card not working or the box not taking my pin- I set off the alarm almost every time even when staff helped. Staff was friendly yes but almost always so un professional. Don't acknowledge the customer always sitting on the desks and having better conversations with each other than being timely helpful. It was a little bit of a frustrating experienceCharli C. | Overall Experience
El cliente no dejó un comentario.Frank B. | Overall Experience
El cliente no dejó un comentario.DENNIS G. | Overall Experience
Customer service was great; guy who helped me was very nice but scary vagrant population in and out was sketchyMichelle F. | Overall Experience
El cliente no dejó un comentario.RONALD F. | Overall Experience
David was very helpful. Should be employee of the month. Great job to all.DANIEL S. | First Impressions
El cliente no dejó un comentario.James G. | First Impressions
El cliente no dejó un comentario.ALEXANDER S. | Overall Experience
El cliente no dejó un comentario.William S. | First Impressions
El cliente no dejó un comentario.DARIN H. | First Impressions
Very clean and well maintained facility. The staff was very helpful.Stuart S. | Overall Experience
I rented a unit because they were unable to secure a moving truck. I'm so discussed with U-Haul and the bait and switch they pulled. I have already paid over $5000.00 to U-Haul for trucks and storage. The whole situation has been my worst nightmare ever! I hate U-Haul and the way they treated seniors like me!Karin W. | Overall Experience
El cliente no dejó un comentario.Lisa K. | Overall Experience
El cliente no dejó un comentario.Leo R. | Overall Experience
El cliente no dejó un comentario.Gloria R. | Overall Experience
El cliente no dejó un comentario.Justin C. | Overall Experience
Great facility with easy access at my convenience. The carts that are available are a great asset for loading and unloading.PHILIP B. | Overall Experience
El cliente no dejó un comentario.ALEXANDER S. | First Impressions
El cliente no dejó un comentario.Lisa M. | First Impressions
El cliente no dejó un comentario.Tracy D. | Overall Experience
Staff at his location was professional, courteous and helpful….Mark R. | Overall Experience
El cliente no dejó un comentario.Danette W. | Overall Experience
El cliente no dejó un comentario.Michael R. | Overall Experience
The lady in charge gave poor customer service. She did not acknowledge customers arriving. Not even a nod. The line was growing and I asked if there was someone else who could help. There was another employee cleaning the floor and shelves. She said no he was not qualified. After another customer moved up she then called the other employee to help. I stepped up. It was handled rudely on her part.Mary M. | Overall Experience
El cliente no dejó un comentario.Jeanie K. | Overall Experience
I needed a unit for a month as I moved from another state. I was unable to move into my house on the scheduled day, two days behind schedule. So I couldn't get my belongings out of the unit on time. They charged me a late few and another months rent for being a little late, though no fault of my own. Just felt it was unfair, keep in mind that when I rented the unit the girl at the desk was going to give me the first month free, but I told her I only needed it for a month and it would be unfair to u haul if I didn't pay something.Jeffery H. | Overall Experience
El cliente no dejó un comentario.Norma G. | Overall Experience
El cliente no dejó un comentario.Kelly S. | Overall Experience
If you reserve and pay for a unit online its a waste of time you save no time at all you take the money and do not reserve the unit and all the information you provided is lost and you have to start over in person after waiting in a line for 20+ minutesJason L. | First Impressions
El cliente no dejó un comentario.rick b. | Overall Experience
El cliente no dejó un comentario.Robert M. | First Impressions
El cliente no dejó un comentario.John T. | Overall Experience
El cliente no dejó un comentario.Jennifer A. | Overall Experience
I have done several things with this u-haul. Everything has been done with professionalism. I would recommend this u-haul!KIM W. | Overall Experience
They were very helpful words cannot express . They found a solution to a big problem I was having and saved the day.. yes I would use them every time and I will brag about that location forever. Kyle is the Manager at that facility he was amazing. Thanks for everything . God bless u-haul and those who work so hard for their customers . Thanks again TanyaTANYA D. | Overall Experience
El cliente no dejó un comentario.Tracy D. | First Impressions
Rent is alittle high for what it is but besides that it was top tier.Trace W. | Online Move In
El cliente no dejó un comentario.Bryan C. | Online Move In
Rented unit online super easy Didn’t have to talk to 1 personKyle W. | Online Move In
Very friendly and helpful staff.Tammy L. | First Impressions
El cliente no dejó un comentario.Christie D. | First Impressions
During this time.. I appreciate this staff being there and working... kudos to them working and doing a good jobKIM W. | First Impressions
Kimi was so helpful 😊Robert G. | Overall Experience
El cliente no dejó un comentario.Robert G. | First Impressions
El cliente no dejó un comentario.carrolyn e. | First Impressions
El cliente no dejó un comentario.Tim M. | First Impressions
Staff was friendly and helpful. A little ,more instruction on the process of entering and exiting the storage would have been helpful. Had to change locations getting into the storage because of closing hours and didn't know that I had to recode myself in since I changed doors.PHILIP B. | First Impressions
I had reserved the largest room available two weeks prior to arrival. I moved my entire house from Houston Texas to this facility, a total of 2100 miles. I arrived and when I checked in I was told that the room was not available despite me having the reservation email.Michael B. | First Impressions
El cliente no dejó un comentario.Joseph T. | Overall Experience
El cliente no dejó un comentario.Richard S. | Online Move In
The storage unit I had reserved was not available, however the staff was very helpful by getting me the next biggest size.John M. | First Impressions
Very responsive and affordableMarcus W. | Overall Experience
I moved my storage to this location because they were so great ! The location is amazing and safe.Angela H. | First Impressions
I haven't moved out yet.Quinton R. | Overall Experience
El cliente no dejó un comentario.Steven D. | First Impressions
On-site the employees were friendly and helpful but it’s very obvious that the facility is grossly understaffed and no one ever answers the phone.Dana B. | First Impressions
El cliente no dejó un comentario.Edward M. | First Impressions
We got lost in the facility. Called on a convenient phone and received immediate help. Facility very clean.Mary M. | First Impressions
Goat ropeDANIEL JOSEPH B. | First Impressions
The move on process was very confusing and unclear. Not communicated to me at all, and then there was no lock in my unit once I opened it. I had to go back to the front desk and wait 5 minutes just to tell them that because they wouldn't answer when I called from the unit. They gave me a lock promptly but it was just an inconvenience all together. Once I got moved in and figured out all the steps to go into the building everything was fine.Lindsey S. | Online Move In
El cliente no dejó un comentario.Julie D. | Online Move In
The Manager is doing a great job!WILLIAM KELLY H. | First Impressions
I got my 5x5 for free. I rented it getting the 1st month free. I only needed it for a month? How does that work? I did reserve a pick-up for a Saturday to move my contents. The day before, I was told they didn't have one available. That's a fairly big over-site, one I hope this u-haul will work on to correct. I know a lot has to do with their computer program nationwide. The people here were very nice, helpful and friendly. Overall everything was great.Eve E. | Overall Experience
El cliente no dejó un comentario.Wendy M. | Overall Experience
El cliente no dejó un comentario.Zachary Z. | Overall Experience
Everyone at the facility was helpful.Mark R. | First Impressions
El cliente no dejó un comentario.Toni P. | Online Move In
Thank you Kimi for a quick and wonderful experience.Cyndi C. | First Impressions
Definitely love how safe and secure the unit is. However, I wasn’t really explained how the check in/out works etc and even though the website said I’d get a free disc lock with unit but ended up buying one.Johnathan D. | Online Move In
Disappointed to see staff not wearing masks. Although it is no longer a state mandate, protecting your employees and customers should be a priority of your business until everyone in Montana who wants a vaccine can get vaccinated. Staff unwilling to walk me down to look a the units for rent.debra m. | First Impressions
Staff always helpful good customer serviceDiana D. | Overall Experience
Really easy process. Loved the convenient carts and the car pull in. Had some trouble figuring out how to sign in but eventually did. Seems super clean and secure. Really good price. Helpful staff.Devyn Gabriella C. | Online Move In
El cliente no dejó un comentario.Justin C. | First Impressions
El cliente no dejó un comentario.patti b. | First Impressions
Some of the staff are nice and some are downright hostile. When we checked in, we worked with Jill and she was great then we came back and she was extremely rude to my husband. He was having trouble gaining access and asked for help and she screamed at him, "oh ok! Let me just drop everything and help YOU!" in front of several other customers. We even did electronic check out because we didn't want to go inside. They are also VERY slow with every transaction.Rhian Y. | Overall Experience
The price is way too high and there is zero flexibility w people who r struggling. I was about to lose everything and I rented a truck from I guys which means a month free and u guys wouldn't apply it because it had to be a new unit which is horrible because ur loyal customers should be somewhat of a priority.Kristina F. | First Impressions
The storage is good and secure. I have been renting storage since 2016, currently have one unit and added another. The only glitch was the display on the outdoor card reader was inoperable. You couldn't tell if the card had been read, and you were checked in or out. We set off the alarm twice because of that. First time that has ever happened. I hope it is fixed before I have to go back later in the week.ALLEN C. | First Impressions
El cliente no dejó un comentario.Steve L. | First Impressions
I can't express how terrific the staff is here. After a long road trip, I was treated like royalty, and with every contact I've had since. Thank you U-Haul! 5 STARS!!!Stephen C. | Overall Experience
Easy access, easy online payment system, friendly staff and well priced for temp controlled space. We will definitely come back when needed! Tx!JENNIFER B. | Overall Experience
El cliente no dejó un comentario.Zachariah K. | First Impressions
Cleanest facility I have dealt with. Would suggest you pro-rate the dates left on the month if days are left in the month. You pro rate when we rent. If I need storage again I will most likely find one that pro-rates when i no longer need it.Gregg J. | Overall Experience
El cliente no dejó un comentario.John W. | First Impressions
A pleasure doing business here.Kevin D. | Overall Experience
Staff and facility are greatSCOTT L. | Overall Experience
El cliente no dejó un comentario.Jillian H. | Overall Experience
Appreciated the security and temp regulation! Great job. Thank youmeagan m. | Overall Experience
NOT HAPPY!! NOT at all crazy about the trailer and tire issues and few other things we had the entire way from PA To MT super disappointed !!!! and not happy at all that there was no storage available in the size we needed, my suv is full and still full, we had to leave a few items there outside the storage and pray no one takes them. Your mainline of communications SUCKS! and no one got the messages from your calling center at 2:30 am and the the next morning when we call as we had been told they would make sure the store received the message and they would call us asap :( NO ONE CALLED!.I called again and finally someone from the actual store picked up. NOT HAPPY WITH UHAUL AT ALL!!!! The ppl in the facility were very nice . THATS it.Bill J. | First Impressions
I always had issues with Uhaul in the past, but this operation was excellent. Good employees.Timothy N. | Overall Experience
Often the bay doors were locked when we'd try to get in so we'd have to get them to open the doors. It was super annoying. The alarm going off if you were in there for any prolonged period was ridiculous.Shannon C. | Overall Experience
I do not have a complaint with the facility, itself, or any of the staff. My complaint is 100% with the ridiculous reservation that was assured to me, but when I arrived, I was informed that the reservation is not an actual reservation, but it places you on a waiting list! I tried to call, but never received an answer...and was sent directly to the national number. I had driven from NYC to Kalispell, and had to find another place to store my things. REALLY NOT COOL.Angela H. | Overall Experience
El cliente no dejó un comentario.LAURIE O. | Overall Experience
Wonderful staff! Wishing that I wasn't moving away else I'd keep using them.Jonathon D. | Overall Experience
The store-front/office was crawling with customers when I arrived. Every employee I encountered over the phone and in person were accommodating in every way. They were knowledgeable, helpful and nice. When I was there in person, I noticed how well they prioritized customers. For example, one gentleman helped me and I'm fairly certain he is not assigned to work in the office. The way I saw it, he observed how many customers were at the front desk and came in from somewhere in back to help out. He wasn't as quick navigating the computer as the women who are in the office all the time. He was pleasant and patient and persistent but a regular office worker came along to take over before he could complete my reservation. The best thing was that he didn't get nervous or crabby; he just plugged along, giving a lot of effort, and kept a pleasant tone. I witnessed impressive teamwork and positive attitudes. I could tell the employees like each other, are happy working with each other, and are good at tag-teaming to get the job done; at least that's how they seemed in front of me, Both the hiring process and training program appear thorough and must be working as intended (either that OR an excellent labor pool exists at this location). The inside office offers every moving supply you can possibly need. The coolest, most helpful feature for me was the model unit(s) inside so a renter can experience the exact size of available units. Supplying customers with identification cards for authorized users is a nice addition for security; I have yet to experience how it works and the implementation. Importantly, the outside facility is well-designed to account for excellent water run-off. This is convenient location and egress is much safer now with the traffic light. The only improvement I can think of is the toll-free number. The menu options could be made a little more clear; I found myself frustrated with figuring out what number to select a few times.Mary G. | First Impressions
Go here firstDUSTIN B. | Overall Experience
El cliente no dejó un comentario.ERIK WILLIAM L. | Overall Experience
New, in great shape, secure.Leon W. | Overall Experience
SIMPLY THE BEST UHAUL DEALERSHIP I HAVE EVER ENCOUNTERED!!! AMAZING and restored my faith in this chain, which I had previously lost all hope for.Mike H. | First Impressions
Need more outside lights for unloading and loadingMatthew H. | Overall Experience
El cliente no dejó un comentario.sara p. | Overall Experience
Every questioned we had was answered, and we got a complete walk through! Jill was an absolute superstar!Chandler P. | First Impressions
Seen so many uhaul's on our 2000 mile trip I lost count. UHAUL is definitely the way to go!Carla D. | First Impressions
El cliente no dejó un comentario.Paul F. | First Impressions
El cliente no dejó un comentario.Stephanie S. | Overall Experience
Felt safe going there during off hours, facility was very secure and cleanElizabeth W. | Overall Experience
El cliente no dejó un comentario.KIM W. | Overall Experience
Awesome staff, very nice people would rate 10+ stars if I could!Christine M. | Overall Experience
The facility was spotless and well maintained and the staff was exceptional. Very personable and professional which was refreshing!Wayne A. | Overall Experience
El cliente no dejó un comentario.Erik L. | First Impressions
El cliente no dejó un comentario.Bruce H. | Overall Experience
Wish more stores where like this one!Christine M. | First Impressions
Outstanding Customer Service.. I have used Uhaul all over the country.. this location was by far the BEST!VERONICA Z. | Overall Experience
El cliente no dejó un comentario.Ted H. | Overall Experience
Everytime I come here and rent from them they are all so friendly and helpful. I will not go any where else for my u-haul and storage needs. They are all truly so helpful and kind and I highly recommend them.Loni M. | Overall Experience
Jill was extremely professional, personable and helpful! She took the time to work with me on my truck rate and thoroughly explained my storage options, including a personal tour of the indoor storage facilities. I could not have been more happy with the service provided.Wayne A. | First Impressions
Great place, people friendly and helpful. Would definitely recommend.Ronald P. | Overall Experience
Very customer friendlySmoky G. | First Impressions
Everyone is friendly and helpful! Highly highly recommend! The units are nice, clean and you can feel comfortable storing your possessions here!Jessica E. | First Impressions
Very helpful and kind! Awesome experience after being tired from a two day trip of a move!Jessica E. | First Impressions
Thanks Kimi.jon t. | Overall Experience
Whitfird was very kind and helpful 😁Andrea W. | First Impressions
I was treated very well, Thank youLoretta N. | First Impressions
Everything was just greatBrandon S. | Overall Experience
I was happy with u haulSilvia J. | Overall Experience
There are two reasons I wouldn't recommend this facility to a friend: 1. It is very difficult to get someone on the phone 2. They charged my credit card for an additional month's rent.derek h. | Overall Experience
my association with you was by long distance and I was actually not in your facility. My caretaker took care of moving the items into storage and my family moving them out. Emails and phone.Joan G. | Overall Experience
Facility is huge and clean. Location easy to get to. Both ladies very efficientJO LINDA M. | First Impressions
Side large door seldom worked. Otherwise nice.Janet K. | Overall Experience
The staff, primarily Kim ,Mother's manager and the other desk person were extremely helpful. Unfortunately they need a lot more help.Joan E. | First Impressions
Great placeMichael R. | Overall Experience
Clean, gave me what I needed, and great people.Jeremiah J. | Overall Experience
Nice facility, good storage unitsDarin H. | First Impressions
This U-Haul is a well-organized operation. I appreciate one month of storage at no charge after renting a U-Haul trailer to move my office.Leo K. | First Impressions
Highly recommendedJoe G. | Overall Experience
I have utilized U Haul many times moving my children in and out of college apartments and storing their belongings. This UnHaul was the best I have ever experienced. Give the manager a raise!Daniel S. | Overall Experience
very secure and cleanCHRIS M. | Overall Experience
Super friendly helpful staff thanksStephnie V. | First Impressions
The person helping me was more than patient with me. There was mix up in the size of the storage unit on my part, and the man was very kind and helpful.karen z. | First Impressions
The workers here we're very friendly and my unit was very safe and clean.thank u U-Haul....David E. | Overall Experience
Easy and convienient location. Very clean and safe storage builidng. Price is very reasonable for the added benefit of inside climate control. I definitely recommend UHaul storage!Tammy S. | Overall Experience
Brand new truck, clean.Emily D. | First Impressions
Please fix the broken floor strip along the bottom of the automatica cargo entry on the west facing door near our storage (1050). It has been broken for at least two months and impedes use.Tracy S. | Overall Experience
It was on the higher end of the price range for a storage unit in the valley but it was worth it. Being indoors and secure was a huge plus. Also the carts were a huge convenience.Kelsey G. | Overall Experience
Both people that showed me around the girl at the counter were helpful and polite.Brent E. | First Impressions
They were great to work withLarry H. | Overall Experience
best uhaul I have been inJohn L. | First Impressions
The facility was fantastic and I really appreciated having the carts available to help with moving things in and out of the storage unit!Emily H. | Overall Experience
They were very helpful at all times, particularly the manager.Lisa B. | Overall Experience
Michelle was great. Nice young lady. Should make an excellent managerGregg J. | First Impressions
Very helpful and friendly staff, any issues we had were always resolved quickly and professionallyrachel b. | Overall Experience
Given Montana's dry climate it was very nice to have a climate controlled environment for our wood furniture and household items.david s. | Overall Experience
this facility always goes the extra mile.Robert W. | Overall Experience
Should prorate at check-out. Expensive. Staff not overly friendly.Lynn Marie A. | Overall Experience
Very friendly and great service. Kim was great to deal and talk to. Thank you for everything. KarinKarin M. | Overall Experience
The manager I believe his name is Zac. was wonderful to work with. Excellent choice for a manager. Polite, respectful and very good to work with.kelli o. | Overall Experience
I canceled my storage service at the end of February and have still been getting bills and letters that I’m late and I’ve talk to him twice about it and still not taken care of.Coleen F. | Overall Experience
Only reason i rate it below average is because i was charged for two months plus late fees even though i did get it refunded eventually zach havens did not close out my unit. Kim did.leon s. | Overall Experience
The very best haul facility that I have been to.JAMES L. | Overall Experience
Helpful and drama free. I took advantage of the free month in conjunction with a truck rental. That is a nice perk; thank you.Tim G. | First Impressions
I can't say enough good things about the Evergreen facility. The whole property, inside and outside units are clean and the lighting is superb. The staff is friendly and very helpful. 5-Stars *****Jeff D. | Overall Experience
Staff was great to work with, VERY helpful and indoor climate controlled storage was great. Great facility and great people!Pete B. | Overall Experience
staff were rude, manger promised certain options and failed to do so. Crappy experience for sure. Will not recommend to others anymore.luke f. | First Impressions
Great customer service.Allp E. | Overall Experience
CoolioBob H. | Overall Experience
Zack and the team at U-Haul of Evergreen were Great! Due to a recent move to the Kalispell area, I had the opportunity to interact with the staff many times - each time was excellent. I Recommend!Jim C. | Overall Experience
Awesome facility and staff!Dottie G. | Overall Experience
Saul Goodman!!!Bob H. | Overall Experience
I have no otger commentsJeri H. | Overall Experience
Zach and his team were always most helpful! We loved the facility!Kay O. | Overall Experience
The inability to close out the account upsets me. I had closed the account in person approximately 2-3 weeks ago. I was informed that it was closed at that time.Harold S. | Overall Experience
Your facility was excellent for my needs. My one issue, which is not a very big issue, was that often when I visited, the garage doors were not turned on. This was a tad inconvenient, but do able.Jennifer M. | Overall Experience
Great staff very helpful and friendly! The storage prices are a little higher than other places but uhaul units a very cleanByron D. | Overall Experience
Evergreen U-Haul is a great facility with very accommodating staff. The inside and outside storage units are nice, clean and secure. Carts are provided to help move your gear.Jeff D. | Reservación
Friendly staff always went above and beyond for us! We appreciated their help throughout our time using the UHaul storage facilities. Would definitely use this facility again!BREANNE P. | Overall Experience
Amy, the maintenance worker was especially friendly and helpful. I appreciated her help and thoughtfulness. A few times the lights went out when I was working in the units but came on if I moved.cheryl m. | Overall Experience
The manger of this store is a crook and an unreal liar. I will be filing a formal complaint with corporate and contacting my lawyer.Heather K. | Overall Experience
Great service.Ted H. | Reservación
The facility and staff were excellent - however, it took 2 phone calls and an on-site visit to correct my account to show that I had in fact closed out my storage site.vicki b. | Overall Experience
Very informative patient and friendlyMichelle C. | Reservación
We drove a 26 foot U Haul from Glendive to Kalispell MT in one day. The air conditioning and cruise control worked great. It ran perfectly even in the 100 degree weather.CAROL O. | Reservación
I highly recommend this facility for their helpfulness and efficiency.Brian M. | Overall Experience
I rented a storage space along with multiple trucks in the past couple months & the experience has been incredible. The staff have always been helpful & accommodating.Christopher M. | Overall Experience
I love you all God bless you all and thank you for working with me and being patient.Joshua J. | Overall Experience
Superb facility and customer service!BILL R. | Overall Experience
Heated units, security cards so no one can get in but you, heavy secure doors on the outside of the building, lots of parking, 24hr access, friendly knowledgable staff secure clean units 100%win!crystal p. | Overall Experience
I would have appreciated being offered a 2-Ubox trailer rather than having to make two roundtrips. I did not realize it was an option.Erik R. | Overall Experience
I left the storage facility on May 26th I waited for a half an hour to check out and Zack told me that he would do it later as he was too busy. They are still billing me for their incompetencestacee c. | Overall Experience
Everyone that works here is great.Thomas L. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!