Responsables de su trabajoTOMAS O. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Evanston
Evanston, IL 60201
(Btwn Dodge & Mccormick)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.- dom.: 7 a. m. - 7 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jiaxuan Z.
El cliente no dejó un comentario.MICHAEL D.
On the plus side, the staff was friendly and attentive; on the bad side, when the return of the vehicle was a total failure on their part; I was told to go into a lane with a sign that said "return equipment;: the lane was not moving, so I got out, found the two trucks ahead of me had no drivers; they were just parked; then I found someone in a bay to complain to; he was just doing cleanup, but I couldn't understand his English; had to go back into the office-makes no sense.SAUL A.
Keep up the good workâ€¦Santiago D.
Employees were very helpfulNORKEYTA W. | Overall Experience
Very rude! They can be a little nicer next timeROBERT L.
El cliente no dejó un comentario.SILVIA M.
They were very helpful in helping me locate another location to repair my light harness.LEO S.
El cliente no dejó un comentario.CHRISTOPHER D.
Picking up and dropping off the van we reserved was very quick and easy....in and out in both instances. The van itself was pretty clean, and we had no technical problems with it. All in all, we had a great experience!Roman S.
El cliente no dejó un comentario.Veronica P.
Remove ice from windshield, back door, and padlock.Kevin F.
El cliente no dejó un comentario.Cara F.
El cliente no dejó un comentario.ESTHER U. | Overall Experience
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.MARICELA A.
El cliente no dejó un comentario.WILLIAM B.
The team was friendly, professional and very helpful. the online reservation process was easy and my check-out and -in was seamless.Kellan D.
El cliente no dejó un comentario.Ethan J.
El cliente no dejó un comentario.Donald F.
El cliente no dejó un comentario.PAUL B.
Awesome group of guys working there. Very professional and helpfulMILAN P.
The customer service sucked, I had an incident with an employee named Montell at the Evanston Il location. He was very unprofessional and rude.CHAROD T.
El cliente no dejó un comentario.ZACHARY J.
U-Haul charged me for an extra day trailer was to be returned on the 30th and I returned it on the The 29th it was charged a $29 fee I had to call the Evanston location to get it taken care ofGREGORY S.
One of the best experiences i have had!SARA M.
El cliente no dejó un comentario.Minao S.
Most difficult experience was taking pics of car. There is probably a phone camera restriction. My husbands phone was able to take the pics, so we used his phone.Connie D.
El cliente no dejó un comentario.ALI A.
El cliente no dejó un comentario.James M.
When we placed order on line we were asked if we wanted a dozen blankets for a $12 fee, and said yes. I just asumed they would be thin disposable blankets at that price. No mention was made they were rentals, and need to be returned with the vehicle. Same on pickup... no mention at all we needed to return the 12 blankets. So on return, we were charged $50, as the blankets were not in the vehicle. You need to make it very clear that these blankets are a rental, and that there will be a fee if not returned. The $50 fee was automatically charged to our CC. The fee was fair price, just not informed in advance.ROBERT K.
El cliente no dejó un comentario.PHILIP V.
El cliente no dejó un comentario.LEWIS B.
The facility is Outstanding. I've rented trucks and trailer several times and never had any issues. The employees are very professional. I have rental storage at competitor facility and I have been thinking about switching my storage rental to this U-Haul facility because of how well I'm treated when I rent vehicles. GraciasSAMUEL L.
El cliente no dejó un comentario.Zui T.
El cliente no dejó un comentario.EDWARD R.
Nothing y'all a ðŸ’¯KEMOY D.
El cliente no dejó un comentario.Danielle P.
Gerat service!!CARL Y.
All the staff are so kind and helpful. I have been there several times prior to renting the truck to buy boxes and supplies. Great guys! Great customer service!!!ANNMARIE C.
El cliente no dejó un comentario.SUZANNE I.
El cliente no dejó un comentario.Nathan J.
Service and Staff were excellent!Scott C.
Explain things carefully. Don't be in a hurry. Be nicer to the customersJOSE FRANCISCO L.
El cliente no dejó un comentario.Kevin B.
Faster service will be greatRAUL M.
El cliente no dejó un comentario.MAXIMILIANO P.
Wear a good damned mask in the office. Will not go there again. Also drop the attitudeJAMES S.
El cliente no dejó un comentario.MITCHELL H.
You folks are great!Larry L.
El cliente no dejó un comentario.ANDREW K.
Very nice. Very helpful. Great location.David W.
I rent a lot from this location and have always found the people there to be easy to get along with and helpful. Bravo!RUSSELL P.
El cliente no dejó un comentario.Sein M. | Overall Experience
El cliente no dejó un comentario.Anastasiya S.
Put a sign where customers can park.Elizabeth P.
El cliente no dejó un comentario.Stephen T.
The front window was filthy on the inside. I had to stop at home and get window cleaner so I could see clearly.MICHAEL M.
Excellent customer serviceDAVID F.
El cliente no dejó un comentario.Melanie V.
El cliente no dejó un comentario.RAI D.
El cliente no dejó un comentario.Marlene N. | Overall Experience
A bit far from downtown ChicagoKurt F.
Great placemSandra W. | Overall Experience
Customer service was great. Rental instructions were simple, easy to understand. Check out was a breeze. Definitely would come back to this location if the need arises.SARITA D.
El cliente no dejó un comentario.Erin M.
Helpful friendly staff. I had to make a change with the storage unit after seeing it and staff was very helpful and changing it right away. Also my key card wasn't working after the change, so they were very helpful and polite in helping me with my access card.ALEXANDER B. | First Impressions
Nice guy with a cool U Haul scarf!Ty D.
El cliente no dejó un comentario.MALCOLM W.
El cliente no dejó un comentario.JOSE S.
El cliente no dejó un comentario.MARGO J.
Nothing van nice save gat everything is perfect thanks for the businessJOSE V.
Nothing comes to mind. Thanks!GEOFFREY C.
Overall good, cargo van seemed well maintained, but was not clean. Return check-in was slow. Instructions called for me to remain in the vehicle until someone arrived. Waited for appx 5 min and no one came, so I went inside to find someone. This will remain my "go-to" U-Haul location.PAUL N.
El cliente no dejó un comentario.MARTIN W.
El cliente no dejó un comentario.RICHARD S.
El cliente no dejó un comentario.KEVIN P.
Truck was clean, but was given with no gas and 10 miles to empty. Guests should return trucks with full tanks just like when they receive the truck. But getting a truck with no gas is frustrating for someone who already has a busy day ahead of them. Not filling the gas is lazy on the part of the location staff.JONATHAN D.
El cliente no dejó un comentario.ADAM B.
El cliente no dejó un comentario.KEVIN H.
Really the guys on duty were great! Easy breeze!OLIVIA A.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.ADRIAN S.
El cliente no dejó un comentario.Julio D.
El cliente no dejó un comentario.EFTI T.
Over charge me one day i talk to someone and still waiting for my refund no luck yetJOSE A.
El cliente no dejó un comentario.GREGG D.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.JAMES F.
El cliente no dejó un comentario.victor D.
El cliente no dejó un comentario.Douglas O.
The check engine light was on,the truck was dragging like it has a transmission problem..DESMOND S.
I thought everyone did a good job. I was pleased with the service. The locations should offer wifi if you are going to ask for walk through on my phone. I was short on data this month and the process took a long time.lisa P.
El cliente no dejó un comentario.William F.
Not much really. I forgot to ask about the exact process when returning the truck, and it wasn't covered at checkout as to whether I need to wait outside in truck for attendant or park and go inside to desk. It's the former. Otherwise, pretty flawless and very friendly.PAUL I.
El cliente no dejó un comentario.JOHN C.
Everything was perfect, I can't say enough good things about the service on the phone and at the location. Thank you Ann RaineyGARY D.
El cliente no dejó un comentario.TROY ANGELO C.
It was my first time renting and driving a truck from here, and one of the employees was not nice at all when I asked about something or unsure about the return location. It's not like I asked a million questions; I literally asked 2.Kathy H.
El cliente no dejó un comentario.Samuel L.
El cliente no dejó un comentario.SHIMAR F.
El cliente no dejó un comentario.KIM W.
George, Paul, BJ & Carl created a thoroughly pleasurable experience from start to finish. Astutely, Paul, an author in his own right, persuaded me to take delivery on a propane tank that provide warmth for my two traveling canine companions. It fueled my new propane patio heater that transformed a chilly, autumn day in to Summer comfort. The four by eight trailer was so spacious that I transported my space heaters & surplus DVDs to my new cabin-in-the-woodsâ€"decluttering my Chicago Lakefront apartment & preparing for my cabin's first heating season.Mark F.
Definitely would recommend a little later access to the unitsNORKEYTA W. | First Impressions
Everything was great! Great customer service!GEORGE A.
Would not have chosen any other company.Lordine K. | First Impressions
Great storage facility, excelpent location, helpful staff!Susan M. | Overall Experience
I'm Still A Good Experience, N Have 1 Other Space There.Nikki D. | Overall Experience
El cliente no dejó un comentario.Diana L. | First Impressions
Extraordinary thoughtful staff helped me consistently whether for renting a truck or renting storage space. I was blessed by their patience as well as expertise!KIM W. | First Impressions
GraciasOmer B. | First Impressions
El cliente no dejó un comentario.Mark F. | First Impressions
El cliente no dejó un comentario.MICHELE S. | First Impressions
Both employees I dealt with was extremely helpful & friendly.Olga R. | First Impressions
El cliente no dejó un comentario.RICHARD G. | First Impressions
Thanks so much.Nikki D. | First Impressions
El cliente no dejó un comentario.Erykah N. | Online Move In
El cliente no dejó un comentario.Jennifer L. | Online Move In
El cliente no dejó un comentario.Peter G. | First Impressions
Very kind staff which was much appreiated because the UHAUL for Fresno, CA and the 800 number were not too helpful. Great end to a terrible experience since the time of my booking. I appreciate the Evanston staff!Alexandra C. | First Impressions
Easy unloading in the dock. Elevator worked and held 3 carts at a time. Carts were nice. Easy to work and finished rather quickly.James-Grant R. | First Impressions
Great service!Linda M. | First Impressions
Great Customer ServiceBarbara M. | First Impressions
Easy to do, nice facility.Sara G. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!