Customer Reviews for U-Haul Moving & Storage of El Cajon

7,121 comentarios

1186 E Main   El Cajon, CA 92021
(W Of 2nd)

(619) 442-3483

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(619) 442-3483

1186 E Main
El Cajon, CA 92021
(W Of 2nd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Excellent customer service.

PAUL R. 
Clasificación:
5.0

We appreciate the extra help at check in, thank you!

Brian N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosetta S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

Great service

MARC K. 
Clasificación:
5.0

Not everyone is born with the knowledge of how to drive a V10 with features not on every American truck, Suggest make it available on the website.

BRUCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

The employees at UHAUL moving and storage El Cajon location were very helpful and friendly. Great service Thank you

Elizabeth P.  |  Overall Experience 
Clasificación:
2.0

At first the worker had attitude and then was helpful after he realized the trailer had issues!

Dean A. 
Clasificación:
5.0

Quick customer service, friendly, and informative.

ERIC H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

Gracias

GARRETT W. 
Clasificación:
4.0

Friendly staff and easy process. I made the reservation online and picked up the truck without any issues. Returning was just as easy.

Rochelle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA O. 
Clasificación:
5.0

Efficient and helpful

LISA F. 
Clasificación:
5.0

Great customer service. Fast delivery of rental equipment. Very friendly

OMAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS R. 
Clasificación:
5.0

Excellent both pickup and return location and service

Anh N. 
Clasificación:
5.0

Thank you !

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

verna n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA T. 
Clasificación:
3.0

I would have rated 5 starts but had to open a dispute regarding being charged storage. It was never explained that even if my u box was in the process of being delivered to my house that I would still be charged for a month of storage. What's arguably worse is that the day it got delivered, it got emptied on the 17th of December. Additionally when I stopped at the LemonGrove location and spoke to the rep he stated" There is a 9 day or so grace period if the boxes aren't emptied" had they been delivered to that location as originally planned. You can't keep the box in your possession for an extra day to charge for an entire month or at least should not. If even during transport you can be charged that should be made clear and then the customer can perhaps make different decisions on whether they want it delivered.

JERMONTE M. 
Clasificación:
5.0

The staff was pleasant and efficient. My time was changed from 9:30 am to 12:45 pm for pickup, because the other client didn't return it in on time. I was understanding and so was staff when I was set back on changing my Arrangements for drop of. Thank you so much for helping me make my move very smoothly.

LATANYA D. 
Clasificación:
4.0

Have the employees slow down a little and communicate more clearly to the customer. Because the customer doesn't know policies and procedures unless communicated to him or her. Everyone was running around like mad men and so wrapped up in what they needed to obviously immediately get done that I felt like no one had a he time to fully help a new customer and no one said thank you or your welcome.

James P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODMAN S. 
Clasificación:
5.0

Staff was friendly and helpful.

BENJAMIN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUIS P. 
Clasificación:
5.0

Sorry for my language but Always great Fucken job every time. Staff is always the best

ALEXANDER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIANA R. 
Clasificación:
2.0

El cliente no dejó un comentario.

JIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Explain insurance better

Kareb M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY B. 
Clasificación:
5.0

El Cajon drop off was easy. People were friendly and courteous.

jaems T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

Service was quick and easy. Customer service was friendly and helpful.

KEITH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JYNX B. 
Clasificación:
5.0

good job uhaul team. i was pleased with how smooth my transaction was.

oswaldo H. 
Clasificación:
5.0

Using website for booking and check in was difficult and frustrating. I wound up calling after trying both times.

CYNTHIA F. 
Clasificación:
5.0

David , Precila Ryan an Scott 10 stars plus all staff always great

ALEX R. 
Clasificación:
5.0

The service is always wonderful here, they are so kind and helpful when I'm trying to decide what I need.

CARIDAD A. 
Clasificación:
5.0

The individual who checked me in for my return was very helpful and very efficient.

Mitch S. 
Clasificación:
4.0

Employee who assisted with check in was superb - excellent customer service, knowledgeable, efficient. Other employees were helpful, friendly and competent as well. Dolly was broken, but they removed it from our bill with no hassle.

LAURA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
2.0

El cliente no dejó un comentario.

ARTURO A.  |  Overall Experience 
Clasificación:
5.0

Thank you for your efficiency

Raymond G. 
Clasificación:
5.0

Very helpful, attentive to my needs, and always professional. Great job always

ALEX R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA N. 
Clasificación:
5.0

I rented many U-Hauls over the past ten years or so and I always go back to this location. The people are great it's a quick process and I love how you can just drop it off and they credit everything through the computers

KATHERINE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE C. 
Clasificación:
5.0

This Location is setup to help you move. Simple return/checkin.

Nathan H. 
Clasificación:
5.0

Easy pick up and easy drop off. Only recommendation for improvement: when I rent a car, I need to return it with a full gas-tank. It was hard to return the rental van with the same amount of gas as I picked it up (quarter tank). This meant I had to get gas for my trip, and then try to get it as close to a quarter tank as possible. It would have been easier to pick up a van with a full-tank and return it with a full-tank. Other than that, the experience was perfect!

Rachel L. 
Clasificación:
5.0

It was a very good experience! Truck ran well and the customer service was wonderful.

Lucinda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL F. 
Clasificación:
2.0

We put $ 95 in gas for truck an you only refunded $20. Not cool. We always use to refill gas tank. It was only a quarter fill when we got it.!!

BILLY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh H. 
Clasificación:
3.0

All good, but on day of 1st access, one card didn't work: 2 attempts made in office to authorize new card before it was successful. Also, no carts available for us to transport items from car. Finally, a homeless person is evidently renting a unit to live in, suggessted by a bicycle with a loaded cart on back and an open door with clothes hanging and a light inside but clear that the person was making an effort to stay quiet. This was on Thanksgiving Day.

MOIRA P.  |  First Impressions 
Clasificación:
1.0

There were homeless people all around the storage area. Several were inside the space where storage "lockers" were. One man was clearly taking a bath/changing clothes on one of the stair cases used for getting up to lockers. There was no way for me to access the unit let alone feel as though it was safe for me to even use the lockers. I felt like it was interesting that not only 5 minutes after close did it become basically a homeless village. I would not recommend this location to anyone.

Thomas R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
5.0

Everyone was great

Gordon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL P. 
Clasificación:
4.0

When I got the vehicle, yes it was clean. But the oil change message was already on the screen. Then about a day in, the "left rear tire low" came up along with the symbol. I told them when I returned it and they seemed to have known about the oil message. Otherwise, my experience was fine, except too expensive!

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
5.0

Very easy to reserve and rent Uhaul.

Ronnika B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY B. 
Clasificación:
5.0

Everything was great! Thank you!

VICKI M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

AHMAD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY P. 
Clasificación:
5.0

Fast friendly people. Found my on-line order fast. Helped with other purchases. Help with I structions for a night drop. ¡Gracias!

RICHARD F. 
Clasificación:
5.0

The staff at this location was a great team that helped me kindly with my experience. Great hire u haul!

Tawnya T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald T.  |  First Impressions 
Clasificación:
5.0

There was less than 1/2 a tank of gas and the van needed a front end alignment. It pulled to the right.

KATHLEEN H. 
Clasificación:
5.0

Great service. Friendly staff. Returned the auto transporter this morning. Staff guided me back it up into its spot easily. I've rented from you in the past and always receive excellent service. Thanks guys. John Jahan

JOHN J. 
Clasificación:
5.0

Truck needed to washed and seats cleaned

DEBORAH K. 
Clasificación:
1.0

When I placed the order for a 26' truck and trailer in San Diego I was told that it would be at one location. On the day of pickup I was informed that I need to pickup the truck and trailer at two different locations The AC didn't work in the truck and roadside assistance couldn't fix it. Once I arrive in Houston and unloaded the truck I call the drop off location and was told they didn't accept trailers. I did find a place in Houston that did accept both trailer and truck. I drop the unit off after hours and I tried to contact that location this past week and been put on hold for over an hour on numerous occasions. Still have not talked to a uhaul agent.

WILLIAM O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA C. 
Clasificación:
5.0

The staff was extremely helpful and professional. The truck I rented ran well, and was well maintained.

JOSEPH N. 
Clasificación:
5.0

The workers were excellent and one even stayed really late to help a few people out. Definitely deserves a bonus.

Tyler C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDALL J. 
Clasificación:
5.0

Their help was terrific. I don't think it could have been any better or improved.

GARY H. 
Clasificación:
5.0

Great service! Quick check in and check out. Very professional and polite!

NELSON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS O. 
Clasificación:
5.0

perfecto el señor que me recibio muy atento y responsable,gracias.

Euzi S. 
Clasificación:
5.0

The service was great. However, they did not have the size trailer I reserved. I was given a larger trailer, which was way too big for the amount of things I was moving. They trailer was more than half empty. Also rain got into the trailer and got my boxes and clothes wet.

TERESA B. 
Clasificación:
5.0

Very well done. Had a reservation and was in and out with my truck in 10 minutes. Return took even less time and no surprises. Highly recommend

Ken T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ana C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosetta S.  |  First Impressions 
Clasificación:
5.0

Great

Maria S.  |  First Impressions 
Clasificación:
3.0

I was disappointed that there were no carts to move my items in from the outside, all the way to my unit, inside and far from the entrance. Although they did let me borrow a dolly, that really sucked. The place was clean and well maintained minus the missing carts.

JESSICA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DEVIN H.  |  First Impressions 
Clasificación:
1.0

It's not user friendly when you have to go up stairs. They are not hand truck friendly. It's pathetic!!!

scott h.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BLANCHE P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahmoud T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rachel h.  |  First Impressions 
Clasificación:
5.0

I have great experience with people who work there when I needed to rent a u-haul van and getting a storage. Very happy customer!

Elisabeth S.  |  Online Move In 
Clasificación:
5.0

The staff is well trained. Answered all my questions. They above and beyond to make me  Thank you U HAUL for being there for me. GREAT STAFF - It was a pleasure doing business with you. Customer for life.

Leonard g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea F.  |  First Impressions 
Clasificación:
4.0

Your website should inform people about the moving stairs to access their unit,

Marilyn a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennie p.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. The place was clean, organized, and smelled good too. Very pleased I chose this location.

PEGGY B.  |  First Impressions 
Clasificación:
5.0

Just wish it was in a nicer area.

Noe R.  |  First Impressions 
Clasificación:
5.0

I needed to change storage size and they where very helpful with that

anitra h.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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