Customer Reviews for U-Haul Moving & Storage of Edmond

6,309 comentarios

610 S Broadway   Edmond, OK 73034
(4 blocks south of 2nd street)

(405) 348-6548

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 348-6548

610 S Broadway
Edmond, OK 73034
(4 blocks south of 2nd street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brian O. 
Clasificación:
3.0

The wait time was longer than preferred when I returned the truck. The two employees in the store were working hard, but with several customers and the phone ringing non-stop, they seemed like they had a lot going on. Overall, pleasant experience.

Michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brad S. 
Clasificación:
3.0

The attendant was rude - The assistant manager. Overcharged me and doesn't return my calls to refund my money

MICAH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman S. 
Clasificación:
5.0

Easy

Shellie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie P. 
Clasificación:
5.0

My experience could not have been better. Really.

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
4.0

The Customer service was 20 out of 10. The truck was a ruff ride. Shook the whole time. but clean. ABS light came on. I would tell others to come her because of the service.

Tamika W. 
Clasificación:
5.0

The truck should not have been rented in its current state. 1. It pulled hard to the right. 2. The steering wheel was rotated 45 degrees so all of the dashborad gagues were blocked. The only way to see the speedometer was to try to look around the steering wheel, which you have to do ever 15 seconds..... I told the guy when I dropped it off and they said they knew about it!

Ronald B. 
Clasificación:
5.0

Nate was very helpful when I arrived to pick up the truck. He and another employee provided great service when I returned the truck as well.

Kimberly M. 
Clasificación:
5.0

Most amazing service. 2 guys met me at the tuck as I was pulling in and helped take care of everything for a fast and efficient check-in!

Joshua M. 
Clasificación:
3.0

The truck was not ready at the originally scheduled time due to a late return from the previous customer. When I called to see if the truck was ready, since the promised call to me was never made, I was told the truck was indeed ready, and had been ready for quite some time. I didn't feel like my time schedule was given the level of importance it should have been given.

Charles E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
4.0

I was a little skeptical when I picked up the truck and it had a 119K miles. I thought there was a chance I'd be calling Uhaul from the side of the road. But this 20' truck surprised me with the power, torque and ride being fuller loaded. Other than loading and unloading the trip was good.

Douglas P. 
Clasificación:
1.0

Customer service and being honest!!! Crowded, no place to park.

IVAN C. 
Clasificación:
4.0

Truck # 2875B driving operation was terrible. The suspension is very suspect. The truck bounced & bounced. I've rented several U-Haul vehicles in the pass and this to me was very unsatisfactory!

geary B. 
Clasificación:
5.0

Nothing. The person that help me was friendly, well mannered. Helpful and very knowledgeable.

Eileen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam F. 
Clasificación:
5.0

Thank you so much for your help!

Amanda S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Devon G. 
Clasificación:
5.0

The 24/7 could be a little easier to find on the website. But Nathan, the manager did an awesome job helping me and went above and beyond to help me!

Kimberly S. 
Clasificación:
3.0

Be more courteous

Daniel G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita M. 
Clasificación:
4.0

Be up front with your customers, don't quote one price and then change it

mike M. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LuDell W. 
Clasificación:
5.0

Friendly, knowledgeable and helpful. I was able to come in was helped in a timely manner and staff was great.

Benjamin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

So very easy. Terrance got me started on my reservation paperwork on Friday afternoon for 10' truck to be picked up the next morning. I was in and out of the office in less than 10 minutes. Saturday morning Suzanne, who I think is the manager, put the finishing touches on the paperwork, told me everything I needed to know about taking the truck and returning it, and I was on my way again in about 10 minutes after coming into the office. The truck ran perfectly and got better mileage than I had expected. Retuning the truck went even faster with Suzanne meeting me in the lot, recording the miles driven and checking me in on a tablet. Maybe 5 minutes start to finish after the truck came to a stop. This was a great experience, and if I ever need to rent a U-Haul truck I will come here. So easy, friendly, professional, and fast. I even knew what my total charges would be before I left the lot. Recommended without any reservations! :)

John M. 
Clasificación:
5.0

Uhaul was very dirty but didn't mind. I just wish there was an allotment of mileage included in the rental similar to vehicle rentals since you have to refill the fuel before returning. Everyone that helped with pickup and drop off was amazing and friendly.

Rauchell C. 
Clasificación:
5.0

The gentleman was very busy, but was very professional and friendly.

Allen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

Best in business All the employees are very helpful and courteous Equipment clean and reliable

Brad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL I. 
Clasificación:
1.0

Clean yes, well maintained...no, my truck had an engine light on the whole time. It was good that i stayed in town with this truck. Had i needed this truck long distance, i do believe the truck would have broken down along the way. Had a lot of problems with finishin the reservation in store that ive not had problems in other states.

Tonya N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
5.0

Met us in front of store. Very professional and friendly. They unhooked trailer and checked for cleanliness. I pointed out poor condition of safety chains. Overall I highly recommend U-Haul for anyones moving needs!

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanner S. 
Clasificación:
3.0

Get rid of the truck that we rented so no one else has to lose their stuff due to the truck leaking.

Christian N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW M. 
Clasificación:
2.0

The truck was not ready for pickup so we had to go back later in the day. The ramp had what appeared to be manure caked on it.

Aaron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Noami G. 
Clasificación:
5.0

The whole team was very helpful and awesome! I used them 2xs and recommended using them again.

gerald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brett I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary M. 
Clasificación:
2.0

Was given a 10' but charged for a 15'.

LaNhiyah C. 
Clasificación:
5.0

Very nice people

Jacquita T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty D. 
Clasificación:
3.0

El cliente no dejó un comentario.

David V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M. 
Clasificación:
2.0

Improve your one-way vehicles with better conditions

sherlonda H. 
Clasificación:
5.0

Lady was there after hours picking up her car, and came and unhitched them trailer. Above and beyond her duties. Great experience and exceptional customer service!!!!!

Kerry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe M. 
Clasificación:
3.0

The truck was mechanically sound and dependable for our purpose, but the appearance was less than pleasing. There was mud on the exterior door handle and on the steering column in the cab. In addition, something sticky had been spilled on the floor and not cleaned.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reba D. 
Clasificación:
5.0

Terrence was a big help and super friendly!

Jeff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis or L. 
Clasificación:
5.0

El cliente no dejó un comentario.

donte E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin J. 
Clasificación:
4.0

My truck didn't have air conditioning. I recommend checking each vehicle before renting a truck out. It was a long drive in the heat.

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

damian L. 
Clasificación:
3.0

While the location in Oklahoma was great and was able to get me a vehicle the whole situation I got put in on my first reservation was ridiculous(Denver locations). I was given no input weeks before that my reservation might not be able to be fulfilled. I booked my reservation far in advance to ensure I had a vehicle. Then 3 days before I was told they could not get me a vehicle. Due to this I had to rent in Oklahoma drive to Denver then move my stuff to Arizona causing me an extra 10 hours on the road. How you work reservations only two days before is absolutely ridiculous! If there is an issue renting 26 foot vans I should of been notified far in advance to be sure that I had another option if you were unable to full fill. I know times are hard with vehicles being tempered with but better communication was really needed and made this move extremely difficult and wasted my time.

James S. 
Clasificación:
5.0

I mentioned upon return that the mirrors were not adjustable and they fixed the issue. Good service

Carl J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin T. 
Clasificación:
5.0

Customer service was friendly and prompt

Chaney V. 
Clasificación:
4.0

The facility itself was wonderful. The person writing my contract was extremely polite and helpful. However, the truck shook so bad we could not drive over 50mph.

VICKY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
3.0

I never got a receipt for my rental.

Jared G. 
Clasificación:
5.0

Great customer service!

viki T. 
Clasificación:
4.0

N/C

tj P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela O. 
Clasificación:
5.0

Everyone at this location has always been very helpful and very nice. My only irk, was the guy who checked me out, did not tell me that I would get a text asking me to fill out the state of the truck prior to leaving the location. My phone was on silent so I didn't see the text until I was already at my house and by the time I click on the link, it wouldn't let me dispute some of the pictures shown because it kept saying the link had expired. The pictures of the truck did not show the long scratches that were on the side. I did call the location and let them know I missed doing the text and they told me it was alright. Otherwise, they were all pretty awesome. :)

Christina V. 
Clasificación:
5.0

Check in process was cumbersome and I had even done the online registration. Return was very quick and seamless

Julie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry T. 
Clasificación:
5.0

Best deal in town!

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N. 
Clasificación:
5.0

They have a good selection of rentals in stock. Ian was very helpful and professional.

Elvert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

Only issue that didn't matter much was the wiper fluid was either empty or not working.

Vincent B. 
Clasificación:
5.0

I can't think of anything right off.

Cleovis W. 
Clasificación:
3.0

They said truck was at 3/4 yet said I had to have it at 7/8 on return. That's garbage math. When I started off the gas gage actually read 1/2, at uhaul it was barely above 1/2. I can't turn around at location. Then get hit with refueling at drop off. Even though I put back in 1/2. Total gas scam.

rich C. 
Clasificación:
5.0

Great customer service from beginning to end.

Dawna B. 
No se han enviado comentarios para esta ubicación.

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