Customer Reviews for U-Haul Moving & Storage of Eckhert

3,321 comentarios

7741 Eckhert Rd #43   San Antonio, TX 78240
(Directly across from Marshall High School)

(210) 684-8688

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(210) 684-8688

7741 Eckhert Rd #43
San Antonio, TX 78240
(Directly across from Marshall High School)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Fix the online check in system. It had me sitting outside waiting way too long just buffering. I eventually went inside.

Kenya L. 
Clasificación:
5.0

El cliente no dejó un comentario.

william C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AYUSH S. 
Clasificación:
5.0

The manager was very friendly, most helpful, explained everything completely, professional, a true worker bee & companies need more like him! ⭐️⭐️⭐️⭐️⭐️

Donna T. 
Clasificación:
5.0

I think you've got it. Martin was very nice the place is very clean. We are treated with kindness and professionalism. I couldn't ask for better.

Christina A. 
Clasificación:
5.0

It has been very good service, I still haven't received a receipt for my payments yet.

theresa c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bo S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Levon R. 
Clasificación:
5.0

I think I he associate that helped me was William, he was so friendly and helpful. He even helped me put the dolly in my car. Very grateful for excellent service.

sandra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW B. 
Clasificación:
5.0

Jose was outstanding, friendly, kind and professional. I was in and out of there in less than 15 min.I have had some very bad experiences with u-haul in the past, but this rental of a trailer and truck has been great. very well-maintained truck and trailer, drove over 800 miles and not one problem. this experience has won me over I'm 100% pro u-haul now.

Chris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

I didn't get his name, but his biker name is Iron Head. This gentleman went above and beyond anything expected. I am greatly appreciative for this person.

Ed C. 
Clasificación:
3.0

The parking lot/ drive through area was so small it was difficult to navigate with the 20 ft truck and auto hauler. 3 people came in at once and there was hardly anywhere to move. I was very thankful I didn't try to being my vehicle to unload as there wouldn't have been room to unload it. That is the only downside, the employee was very helpful.

Kim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGUERITE W. 
Clasificación:
5.0

Good, convenient location, good customer service

Jesus G. 
Clasificación:
3.0

Charged me for a full day when I had it back at 7 AM.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike L.  |  Overall Experience 
Clasificación:
5.0

fast and efficient, in and out in 5 min.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT Q. 
Clasificación:
2.0

Kinder, more helpful customer service.

Gabrille W. 
Clasificación:
5.0

The staff at the location were awesome and helped me out so much. Great team at this location with excellent customer service

tyler S. 
Clasificación:
3.0

No problems with my rental.

COREY L. 
Clasificación:
1.0

understaffed for a Saturday return lot blocked by other activity took almost an hour to check in the vehicle due to understaffed situation I HAVE USED THIS LOCATION SEVERAL TIMES for returning trucks BUT this was the first time I was so disappointed in the experience. Staffing was / is the main issue.

charlie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randolph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saif S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy P. 
Clasificación:
5.0

Yes-If you booked and paid online ,why do yoiu need to repeat process at the facility ?. waste of customers time. especially when moving you want to be in and out .

Jesus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reynaldo V. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICE N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ray B.  |  First Impressions 
Clasificación:
5.0

Thank y’all for easy access And they’re great understanding working with an older lady and using you guys every time I move I go anywhere thank you so much for your help

Miriam S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE D. 
Clasificación:
5.0

The managers went above and beyond to help us have a good experience renting an Uhaul.

Magdalena C. 
Clasificación:
1.0

Employees are rude you call ask questions or help they give you attitude and are condescending. Will not use this location again. If I have to say all employees for U-Haul have attitude and are rude all locations they need customers service re-training

Gonzalo N. 
Clasificación:
5.0

The truck was fueled up and ready to go. I was on a tight schedule and was very pleased that I was able to get in and out of the store within five minutes. The staff was great. Great experience

Todd J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zenaida C. 
Clasificación:
5.0

EveryThing Was Great!!! Have a Great Day!!! Vic & Jade )

victor B. 
Clasificación:
5.0

Nothing to improve customer service was great Michala I think that was his name maybe I'm saying it wrong but he went out of his way to to serve us Thank you so much

Beatrice N. 
Clasificación:
5.0

Jade was awesome. Great experience.

Paul V. 
Clasificación:
5.0

El cliente no dejó un comentario.

joshep anthony R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mickendra B. 
Clasificación:
5.0

For some reason the app wasn't working when I was trying to return the vehicle after hours. Whenever I would try uploading photos, the app would say there was an internal system error. I was eventually able to complete the return through the website though.

Andrew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Employee was on his way out promptly to check in truck while still pulling into spot. Super nice and easy going

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle S. 
Clasificación:
3.0

The guy at front desk was not friendly at all. The young man who actually helped me check out was great. Sorry I did not get names.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

andre P. 
Clasificación:
4.0

Did it all online. Thx!

Roy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parker L. 
Clasificación:
5.0

Great customer service! Very smooth rental transaction!

Nitzia M. 
Clasificación:
1.0

Fernando is not a customer service worker. He does not put the customer first and instead puts ticky-tak business policies before the customer. I'd equate him to a parking lot attendant than a customer service agent. This is not how employees should approach the everyday customer. I will be looking elsewhere than this location going forward.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denzel B. 
Clasificación:
5.0

The staff was so amazing,especially the G.M. of the facility. I will highly recommend U-haul to all.

Chachi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha C. 
Clasificación:
3.0

The team there did not offer much information. I came in explained I had a reservation. They handed me the keys and said make sure you fill it up when you drop it off. That was it. They were not unfriendly but they were not friendly either. I left there a little confused but it has a truck and I just drove it so not much to it. They could have walked me outside and asked me if I had any questions. That would've been nice

Denver L. 
Clasificación:
4.0

Great staff fast and easy pick up and drop off

casar P. 
Clasificación:
5.0

The receptionist was fantastic, very helpful and courteous.

Dinesh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven N. 
Clasificación:
5.0

Very helpful during check in the young man was very efficient

Charmaine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

gabriel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert Q. 
Clasificación:
3.0

Faster checking in and out process. Long wait times.

Alfred P. 
Clasificación:
5.0

No windshield wiper fluid available.

Jason C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
3.0

Self check for drop off

Roxanna O. 
Clasificación:
3.0

I reserved a uhaul the night before and the specific size for a reason. My truck was not returned so I had to get the 26'.

Stephanie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Estela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda S. 
Clasificación:
1.0

It was my second time there but it was horrible this time. I rushed through the process of trying to rent a truck/van. I was told that they didn't have anything available and that I should get a call from reservations and literally got a half a mile up the street when I got a call about a van available at that very location I was at off of Eckert rd. They told me that as soon as I had the van back by 5 that they could rent it to me and I don't know why the gentleman couldn't just tell me that when I was there. I literally drove the van 15 miles barely using any gas and when I brought it back they told that I drove it 54 miles and that's complete BS. 10/10 I would not recommend this location to ANYBODY

niquawen E. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDRES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenda H. 
Clasificación:
1.0

Staff was very rude

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

anna W. 
Clasificación:
3.0

This store was a better experience overall however because I was not taken care of at the front end, I didn't understand my charges at the back end however they did email me a copy of my receipt and explained everything to me over the phone. They did try to help, and I appreciate that however they would not let us throw anything in the garbage there when we dropped off so maybe they need some trash cans to help customers who have some trash in their trailer. I will probably use this place again if my daughter moves back home and at least it will be in the great state of Texas. Thank you for allowing me to give feedback. I hope it helps you create a more dynamic customer experience and build culture in your organization. Maybe you guys need Undercover Boss to come in and sort things out. That would be great and I would love to see that show. Have a blessed day

Suzette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARDO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

stacy H. 
Clasificación:
1.0

Horrible customer service. Everybody working there does not want to be there and you can tell as soon as you walk in. 1st and last time renting from uhual. Charged me for 2 days when I only had equipment for 10hrs, had to go talk to a manager becouse nobody else could explain.

Eduardo R. 
Clasificación:
5.0

None required!!!

Patrick K. 
Clasificación:
5.0

Great service!!!

Anthony S. 
Clasificación:
5.0

Great Staff and eger to meet all needs. Martin is a Great Manager

FRANK W. 
Clasificación:
5.0

Nothing, overall great experience

Sonia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

Online checkin made the process extremely easy and fast. I think I was in and out under 15 minutes. Can't ask for much better.

Benjamin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer N. 
Clasificación:
5.0

Not at this time

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
1.0

Vehicle was very dirty with undocumented damage. Clerk provided me with a vehicle different than the paperwork provided. This resulted in multiple inspections and much confusion. The staff at this location was not at all helpful even though their errors created the problems. Total time to get thru the process (picking up the vehicle) was 95 minutes. Very disappointing service from the highest priced rental company.

David W. 
Clasificación:
5.0

Pest control was highly effective. I never once saw evidence of pest of any type!

Joseph B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tatnes J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Milton A.  |  First Impressions 
Clasificación:
5.0

Martin Alcala assisted me with each and every aspect of my U-Haul experience. He went out of his way to ensure my time there was comfortable. I am truly grateful for his Exemplary service! Christopher Buitte

CHRISTOPHER B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney T.  |  Overall Experience 
Clasificación:
5.0

Mr.Jesse was very nice. outstanding customer service was excellent everyone was very nice I will be using them again in two weeks. Thank u for ur Service.

Tatnes J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXIMO M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda G.  |  Online Move In 
Clasificación:
5.0

I never had a problem. Staff were helpful and nice.

Lorie N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan M.  |  First Impressions 
Clasificación:
4.0

Acceso las 24 horas

ADAM S.  |  First Impressions 
Clasificación:
5.0

The manager Martin was extremely nice and helpful during the times I've rented storage units as well as truck rentals. The staff is very helpful and knowledgeable.The facility is clean and well stocked with all your moving needs. I would highly recommend this U-Haul to anyone.

Ben M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE OMAR E.  |  Overall Experience 
Clasificación:
4.0

Only needed for less than 2 months. The staff was great and the facility was convenient and suited our purpose.

Joel B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN G.  |  First Impressions 
Clasificación:
5.0

Amazing staff.

Napoleon D.  |  First Impressions 
Clasificación:
5.0

Martin has gone above and beyond to assist me with any and all services!! He is a definite asset to the company. I do recommend this facility highly to friends and family because of the care he gives to the business and its customers. 10 gold stars

CHRISTOPHER B.  |  First Impressions 
Clasificación:
2.0

Manager and staff are amazing, as is the facility itself. I rented a spot to park my trailer and was assured I could use both spots so long as I left a little room for people to access their storage closets. From day 1, it's been a hassle, as the other spot was used to store spare parts. the last straw was when material was stacked against my trailer. I never mentioned this to anyone inside and I'm sure they would have addressed it, but it was an unnecessary hassle.

John L.  |  Overall Experience 
Clasificación:
5.0

Amazing service! Very impressed with the overall professionalism!

denise r.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel B.  |  First Impressions 
Clasificación:
5.0

N/C

Rene S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalyn W.  |  First Impressions 
Clasificación:
3.0

Very disappointed that I drove an additional 30 miles with the Van that I rented so I rented so that I could move stuff to the storage facility I was not informed the facility would be locked. So 30 miles at 79 cents a mile I would say that you it u-haul owes me a little return on the $99 I just spent to rent a Van for 24 hours. If I would have been provided the proper information tpermission then I would have come within within the mileage that I expected and within budget of this rental vehicle. It's very important that I stay within budget since I currently don't know when I'm going to get another dollar from any source. Let us see I'm nearly angry at the fact that no one informed me that the storage facility would not be available when I needed it to be.

RUSSELL M.  |  First Impressions 
Clasificación:
5.0

Outstanding customer service! Very pleased.

James B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLAN L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy C.  |  Overall Experience 
Clasificación:
4.0

Online check-in experience was easy and well worth the rental. Thanks for everything!

MARK W.  |  Online Move In 
Clasificación:
5.0

Absolutely every employee I encountered at this facility was personable, knowledgeable, helpful, and friendly.

Molly S.  |  Overall Experience 
Clasificación:
5.0

All 3 of the gentlemen were great. I was impressed on how great rhe customer service was.

Jessica R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Belen B R.  |  Overall Experience 
Clasificación:
5.0

Mostly very positive. Since I'm on a limited budget I was extremely appreciative that they didn't charge me for the three days of free rent before I left facility.

Lorrie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt L.  |  Overall Experience 
Clasificación:
5.0

Best customer service

ILANIAH W.  |  First Impressions 
Clasificación:
5.0

I rented my unit for 2 years and never had any problems at all. The staff were always super helpful.

Pam N.  |  Overall Experience 
Clasificación:
5.0

Good job

Fayne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O.  |  Overall Experience 
Clasificación:
5.0

Highly recommend this location for your storage needs

Sean C.  |  Overall Experience 
Clasificación:
5.0

Smoothest experience I’ve ever had with Uhaul staff!

CHEYANNE O.  |  First Impressions 
Clasificación:
5.0

Everything went very smoothly and I was treated like a valuable customer.

Lorrie H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna C.  |  Overall Experience 
Clasificación:
5.0

Very professional and helpful

Abraham D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill W.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Denny C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Belen B R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal C.  |  Online Move In 
Clasificación:
4.0

First a positive note: Mr. Q. Reed was helpful and very nice both times I needed his assistance! The only reason for not giving an Excellent rating is due to the curb in front of the door to the Climate Controlled units and the 3-step access process to open the door which was often stuck. The curb made it difficult me us to get items in and out of the facility whether using a hand truck or not.

Michael T.  |  Overall Experience 
Clasificación:
5.0

The staff is very helpful and I found it easy to find someone to help me on site.

Yolanda V.  |  First Impressions 
Clasificación:
3.0

I called on the day of move in only to find out we did not have a reservation. By luck they had a unit available for move in. We were also able to return our trailer there.

Griselda V.  |  Overall Experience 
Clasificación:
4.0

Diego been very hepfull and clear.

Maribel T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J.  |  Overall Experience 
Clasificación:
5.0

QUINTON IS A SHINING & STELLAR EXAMPLE OF A PERFECT EMPLOYEE!!! . He went out of his way to correct a lockout situation that was a nightmare of multiple problems created by the person who had not only sold me a new lock the day before, but had also confirmed my automatic payment status AND my emergency contact information. I was locked out w a notice of non payment so Quinton was left to correct a horrid & insulting situation he did not create. He was polite & professional through the entire ordeal. The person who sold me the lock gave me wrong keys so once the lockout lock & tags had been removed, we discovered that situation. What an ABSOLUTELY UNBELIEVABLY UNNECESSARY & time consuming mess for Quinton to make right. He handled this entire transaction in an extremely courteous manner. He displayed an honest & sincere desire to please me & did so w a level of integrity that represented U-Haul w impeccable professionalism. The entire transaction also included the transfer to a smaller unit so after the inconvenience to me as a customer & the horrendous disaster left for Quinton to resolve w MULTIPLE steps to regain access to my unit, I was able to transfer from unit B67 to B113 w an ease that, again, represented U-Haul w the utmost professionalism. Quinton was polite; genuine & sincere; & maintained a level of professionalism throughout each & every UNNECESSARY step of rectifying the nightmare he did not create. I am of the belief that his only goal was to be sure that my situation was one he was DETERMINED TO CORRECT!!! He did so & never once displayed any agitation toward me or his fellow employee whatsoever. Not only should he be allowed to train all other employees, he should be promoted to a level of management & given a well deserved increase in salary that speaks as beautifully to him & as highly for him as he did for U-Haul. You will have to look far & wide for anyone who might come close to, but not yet compare.

CHARLOTTE M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Velma C.  |  Overall Experience 
Clasificación:
5.0

We had an emergency and needed storage. The staff was fast efficient and saved the day.

Todd C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hamilton s.  |  Overall Experience 
Clasificación:
5.0

Greatly appreciate the kind, courteous, and professional service I received. We showed up about 30 minutes before closing and Joe Mount was patient, providing us with everything we needed to unload and close out our transaction. Thoroughly pleased!!

Patrick J.  |  First Impressions 
Clasificación:
5.0

Workers were very friendly and helpful

edith c.  |  First Impressions 
Clasificación:
4.0

Friendly staff helpful

Hector S.  |  First Impressions 
Clasificación:
5.0

Nice, huge, clean facility. Was able to accommodate after going with a smaller unit at first.

Heriberto R.  |  First Impressions 
Clasificación:
5.0

The entire process was seamless and easy to complete.

andrew w.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Cindy T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn D.  |  Overall Experience 
Clasificación:
5.0

Quick, easy and efficient way to get a storage unit. The free lock when renting online is a great bonus!

Michael G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

deslie s.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Demitria H.  |  Overall Experience 
Clasificación:
5.0

Great staff

Roberto P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel H.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and polite. Great customer service for this location.

Nichole M.  |  Overall Experience 
Clasificación:
4.0

We appreciated being able to use dollies to move items into the unit. However, I found furniture dollies much more helpful when they were provided at a different facility (not UHaul) I used a couple of years ago! The climate controlled room was warmer than expected while we put items into the unit. We were surprised to see the wall thermostat at 90 degrees before we finished. The staff was extremely helpful & pleasant when I returned the trailer even though it was very hot and they were working very hard and quickly!

Michael T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Itzell L.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

carolyn m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DUANE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TaMicia J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB R.  |  Overall Experience 
Clasificación:
5.0

Since we rented a 10 foot uhaul truck to move across the country, we were offered a storage unit free for a month. This worked out well for us since we were not able to get in our home when we expected. Thank you Uhaul for a job well done!

Lisa N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicolas Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  Overall Experience 
Clasificación:
5.0

Mr Martin and me Cruz have to be the best combo ever for u-haul inc. they booth deserve national recognition in there customer service and there ability to build report with ALL there storage clients. Mrs cruz has been nothing but a nurturing woman with advice and tips to resolve and find options to fit our needs. I am happy to say that I will always be choosing there location for all storage needs. Mr Martin let alone gives you support like a brother/father and will always make shure you squeeze in or even locking up to finish up. "He is da man" thank you u-haul storage for hiring some of the best employees you Can find!

Antonio G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Myron J.  |  Overall Experience 
Clasificación:
5.0

The young man who helped us was an excellent worker.

Edmund w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodrigo E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph P.  |  Overall Experience 
Clasificación:
4.0

Parking space needs to be cleaned of leaves and debris.

Vickie C.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

Larry B.  |  First Impressions 
Clasificación:
4.0

Courteous service with helpful assistance to access the storage unit If anything could be improved it would be the monthly cost. Just a bit high for the size

JAMES S.  |  First Impressions 
Clasificación:
1.0

They let someone else put a storage in my name and now they calling me worrying me

Delores N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P.  |  First Impressions 
Clasificación:
5.0

Very easy to use ....

robert p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

calistro m.  |  Online Move In 
Clasificación:
5.0

My experience with the U-Haul personnel and Site Management was EXCELLENT. Because of an EXCELLENT SUGGESTION from the Site Manager, I TRANSFERRED TO THE WURSBACH U- HAUL BECAUSE THEY HAVE LARGER MINI-OFFICES; which suits my special business needs much better. The Site Manager provided me SAGE ADVICE. My only problem is that a PREPAYMENT OF $130.00 FOR APRIL 2021's Rent at the Echhart U-Haul has not been credited back to my RBFCU DEBIT CARD, yet. I known this will be fixed very soon. Marion McELvogue Senior Consultant Silver Bullet Software Solutions San Antonio, TX. 78240

marion arthur m.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Erica M.  |  First Impressions 
Clasificación:
4.0

Outside spaces need painted lines to mark each rented space. It's too easy for others to park on your space.

Vickie C.  |  First Impressions 
Clasificación:
5.0

I have always used Uhaul thru the years

edward b.  |  Overall Experience 
Clasificación:
5.0

Especially that they have 24 hours access is so convenient and to get the first month's rent free that helps out so much

Manuel J.  |  First Impressions 
Clasificación:
5.0

Easy access, unit door was freshly painted, and a new lock was inside as promised. Seamless move in.

RICHARD Y.  |  Online Move In 
Clasificación:
5.0

Everyone was very nice, knowledgeable and professional. I will use them again.

Raul C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick T.  |  First Impressions 
Clasificación:
4.0

Access to get my vehicle in to my unit was tough. It seemed like there were constantly construction workers blocking the lanes. Perhaps employees and workers could park somewhere else.

sean h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO M.  |  First Impressions 
Clasificación:
5.0

I LIKED THE SERVICE AND LOCATION SO MUCH I UPGRADED FROM A 5X10 TO A 10X10 RENTAL. Marion McELvogue Senior Consultant Silver Bullet Software Solutions San Antonio, TX

marion arthur m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos U.  |  Overall Experience 
Clasificación:
5.0

Move in went smooth. Everything was great. I was very impressed with the man who was running the facility when i checked in. I believe his name was Del. It got very busy all at once, and he was perfect; fast, efficient, courteous and professional.

barry h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

adelina s.  |  Overall Experience 
Clasificación: