Comentarios de los clientes para U-Haul Moving & Storage of Easton

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Easton

Clasificación general:

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Peter H.
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El cliente no dejó un comentario.

Mary E.
Clasificación:

The inside of the trailer had some kind of dirt inside in the corner's. I felt that that should have been swept out before I picked up the trailer.

Jeff S. | Overall Experience |
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El cliente no dejó un comentario.

john S.
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El cliente no dejó un comentario.

Jerry T.
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The employee was very attentive & helpful. Thank you.

James T.
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El cliente no dejó un comentario.

Bernard O.
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El cliente no dejó un comentario.

Dominick C.
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Made reservation for noon-6pm, received confirmation the day before saying my reservation was changed to 3-9pm, totally disrupting my moving schedule.

EDWARD J.
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Better customer service at night I understand there lest people at customer service at night but wen you having problems trying to check out you don't have to wait half an hour 40 minute like I did and did not got it So they never answer

raymond b. | Overall Experience |
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The manager was very difficult to work with he did not make things easy

Anthony B.
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Very satisified

Jennifer R.
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The correct paperwork was not given to me for the trailer which lead to a series of other factors.

Bernard T.
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El cliente no dejó un comentario.

Derek C.
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The customer service agent who helped me get the rental was more interested in his phone and he was in helping me

david M.
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El cliente no dejó un comentario.

Scott H.
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El cliente no dejó un comentario.

DEVIN M.
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El cliente no dejó un comentario.

Thomas W.
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Quickest return I've seen

LINDA S.
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El cliente no dejó un comentario.

KAREN J.
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El cliente no dejó un comentario.

Tobi I.
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Staff is very professional and courteous.

Michael C.
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El cliente no dejó un comentario.

Jorge D.
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Nice customer service

Maribeth E.
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El cliente no dejó un comentario.

Benjamin H.
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Disappointed we couldn't pick up in Bethlehem, instead we had to pick up in Easton but I understand the high demand on rentals right now, especially on a Sunday. Was very irritated that our rental truck was not there when we arrived to pick it up and we had to rent a smaller truck which meant more trips and mileage. We made a reservation for it three days prior and the person who rented it before us never returned it. The gentleman waiting on us did give us a discount on mileage and was very nice.

Armando M.
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El cliente no dejó un comentario.

Angelo P.
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El cliente no dejó un comentario.

Octavia W.
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El cliente no dejó un comentario.

Alan A.
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El cliente no dejó un comentario.

Cindy O.
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Whatever was used to disinfect the vehicle had a "perfume" that was a bit overpowering. Having the windows down part of the way was helpful.

META K.
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The man that came out was so helpful. I didn't have to do anything. He handled everything. I was very Happy with his services.

Allan M.
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El cliente no dejó un comentario.

Stephen J.
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El cliente no dejó un comentario.

Cadian P.
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El cliente no dejó un comentario.

Sean F.
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The staff could have been a little more friendly.

stewart S.
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El cliente no dejó un comentario.

Dante C.
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El cliente no dejó un comentario.

Jeffrey K.
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El cliente no dejó un comentario.

David A.
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Employee was great. Truck was fine. After hours return phone app didn't work well, but called and a nice gentlemen returned the $20 fee due to app.

Joseph B.
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El cliente no dejó un comentario.

Joshua D.
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El cliente no dejó un comentario.

Kevin G.
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El cliente no dejó un comentario.

Jaime F.
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El cliente no dejó un comentario.

Cindy S.
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El cliente no dejó un comentario.

Glenn R.
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El cliente no dejó un comentario.

Mongo H.
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You may need to pay your employees more. They look and act less than thrilled to be there. Also when I rent online in Easton I don't expect to arrive there and be told that my rental has been changed to pickup in Allentown because you don't have the trailer that I just booked 15 minutes ago online. Why would it appear available if it's not there? Frustrating.

Carlos V.
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Everything I great !

Mir A.
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El cliente no dejó un comentario.

Lisa S.
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El cliente no dejó un comentario.

Jeffery S.
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El cliente no dejó un comentario.

Valeriy Z.
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El cliente no dejó un comentario.

Danny P.
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El cliente no dejó un comentario.

Nicole M.
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El cliente no dejó un comentario.

Richard B.
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El cliente no dejó un comentario.

Ulysses R.
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El cliente no dejó un comentario.

sally H.
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El cliente no dejó un comentario.

Isabella B.
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I would not recommend UHaul to any customers. Will suggest a competitor instead. Equipment received had a nonfunctional door which led to several problems throughout the day.

Ruslan K.
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El cliente no dejó un comentario.

Ruslan K.
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El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

Jay C.
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VERY user friendly and courteous!

Luis F.
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All is well.

Csaba O.
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El cliente no dejó un comentario.

Jamol P.
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I've been going to this location for years. Never had an issue at this location, and they work pretty fast also

Mark O.
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El cliente no dejó un comentario.

Mohammad K.
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The process to return the truck was very easy.

Brien L.
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El cliente no dejó un comentario.

Rusty T.
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El cliente no dejó un comentario.

kelvin J.
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El cliente no dejó un comentario.

Pablo A.
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El cliente no dejó un comentario.

Thomas P.
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I initially signed up for your after hours pick up. That service absolutely SUCKS. Spent 1 1/2 hours Friday night trying to pick up. Kept getting kicked off the site asked for more verification. I had an early morning appointment to use an elevator to move in. Missed that. I will never use after hours again and will rethink using UHaul at all. On a different note the staff at the Easton location was great. When I showed up at 6:45am Saturday morning and told them what happened they took care of me right away. The service they gave was excellent.

Manuel M.
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Everything was awesome good customer service

barry R.
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equipment was defective (door lock)-- fouled up my trip. phone response time was terrible. check in time way too long. 800 # is a waste of time.

James S.
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El cliente no dejó un comentario.

Stephen R.
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El cliente no dejó un comentario.

Fernando G.
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Manager there confirmed everything, but failed to mention any location and I assumed I would go to pick up where I set up pick up online. No one took responsibility. Manager left early, wasnt there both times I went in for pick up and deposit. No one called me back even after complaining. Extremely poor experience.

george H.
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El cliente no dejó un comentario.

Lisa G.
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They were kind and considerate! Thank you Easton U-haul!

RAYMOND G.
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El cliente no dejó un comentario.

Brian R.
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El cliente no dejó un comentario.

Shannon S.
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This was the worst experience . I was supposed to get my truck at 1 on Wednesday from the phillipsburg location and the guy called and said it was gonna be late then called me back at 4 and said truck wasn't coming at all. I ended up going to Easton location who didn't have size I needed . I can go on forever but u don't leave enough space. No one gave me any type of credit I ended up paying more money for your screw up and was on phone with uhaul for 3 hours someone should make this right!

Brian R.
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Your staff was top notch! I would highly recommend! Thank you so much.

Linda S.
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El cliente no dejó un comentario.

Anthony B.
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I made my reservation about five days prior for contact free rental. My truck and agent were not ready when I arrived at my preplanned time. I had to come in and do everything I did on line at the counter. The appliance dolly was also not on the truck. I lost a single bed box spring because the compartment above the driver in the truck took on water. I have always had good experiences at this location. I will choose a different location or brand for any future rentals.

Yumika L.
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El cliente no dejó un comentario.

Gino N.
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El cliente no dejó un comentario.

Jeffrey W.
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El cliente no dejó un comentario.

Franklin G.
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There was an 20 min wait in store before being able to pick up the van.

Walli G. | Overall Experience |
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The worker are rude and don’t really care!

Jessica H.
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The location are not the ones that messed up, I'd say it was the call center because our experience was a nightmare. It was a headache from the beginning all the way to the end when they changed the drop off location on us. I will pay the $100 more and use a different company next time because this was absolutely terrible and made an already stressful day 100 times worse.

andrew T.
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The Easton location was great, the High Nridge location I will Never do business with again. They took my reservation, confirmed it and when I went to pick up my trailer it was not there and they were closed. They never mentioned they were closed on Saturday and I was given a confirmation call that morning. Cost me 3 hours

Wolfgang B.
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took 25min wating until a second guy stopped cleaning the Van and get me my contract handed

Ian V.
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El cliente no dejó un comentario.

Sheri P.
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El cliente no dejó un comentario.

STEPHEN R.
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El cliente no dejó un comentario.

Kevin C.
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El cliente no dejó un comentario.

Gary K.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

James R.
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El cliente no dejó un comentario.

James C.
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El cliente no dejó un comentario.

Justin H.
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El cliente no dejó un comentario.

Matthew D.
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Prompt service, quick check out and check in

JOHN K.
Clasificación:

Called twice and left a message for the Gen. Manager Franklin Perez. My truck rental did not have a driver's side sun visor and I had to drive west into the sun. Furthermore, there was a problem with the transmission. I should have received a discount because of the problems, but Mr. Perez would not call me back.

John U. | Overall Experience |
Clasificación:

I would have rated the Nazareth facility much higher, but I feel the service, considering other places, was drastically over priced (only place available in the area at the time). Beyond that, upon move out, the unit, and several of my items, were covered with mice droppings (found a dead mouse in an item stored).

Paul D. | Overall Experience |
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El cliente no dejó un comentario.

David L. | Overall Experience |
Clasificación:

Good

Cara G. | Overall Experience |
Clasificación:

Nice facility. Surprised to know UHaul won’t prorate your last month if you move out early so essentially I paid for three weeks I’m not using. They will be able to turn around and rent those spaces now, essentially being double paid for them. Last, the employees never seemed to know how to work the computer and made lots of mistakes. Often times they were more interested in being on their phone then actually helping people.

Patricia W. | Overall Experience |
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I rented the unit from out of state for a friend in Easton,Pa. I was very satisfied with my "over the phone" & on-line service. My friend was very satisfied with unit and we both would recommend this facility.

DAVE K. | Overall Experience |
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El cliente no dejó un comentario.

leslie m. | Overall Experience |
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El cliente no dejó un comentario.

Tremaine G. | Overall Experience |
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El cliente no dejó un comentario.

fredesvinda b. | Overall Experience |
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El cliente no dejó un comentario.

Michelle C. | Overall Experience |
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El cliente no dejó un comentario.

Jose B. | Overall Experience |
Clasificación:

Well maintained facility, hours are reasonable along with after hour card use!!

Michelle C. | First Impressions |
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Your service counter associates were great.

Nelly V. | First Impressions |
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too expensive!

Allison R. | First Impressions |
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WE had to get two storage units in 1 week. This was our first encounter which went well. However 2 days later we got our second unit that purchase did not go well at all.

michael c. | Overall Experience |
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I’ve used several storage facilities over the years and Uhaul Moving and Storage of Easton is definitely the best.

Luis T. | Overall Experience |
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Fantastic customer service...quick and efficient!

Alvaro T. | First Impressions |
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Great personal costumer service!!

Jeffrey M. | First Impressions |
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Entire process went smoothly!!

Cristin C. | Overall Experience |
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My only comment I would make is at the entrance you have to use when the store is closed should have a ramp because it’s really hard if you have to geton one of the dollies up the step! Thanks!

Tim M. | First Impressions |
Clasificación:

Jamie was very accommodating, knowledgable and resourceful.

Jonathan R. | Overall Experience |
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We enjoyed having our things here at this unit for the past few years. It was very clean, convenient and everyone was always very friendly & helpful. The price is also not too bad. All in all. Good.

Monae P. | Overall Experience |
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My unit was infested with mice . A lot of property damaged

nancy b. | Overall Experience |
Clasificación:

The storage facility itself is good, but I think it is pricy compared to other sites. It is conveniently located.

Shawn H. | First Impressions |
Clasificación:

The women who took care of us was professional, she new what she was doing and had us in and out in a flash. Thank you

karin m. | Overall Experience |
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Easy to store and access units. Carts are very helpful. Only suggestion would be somehow better navigation maps and/or directions to get there. Its a little tricky the first time.

Patricia F. | First Impressions |
Clasificación:

People were very nice

steven y. | First Impressions |
Clasificación:

Very good service

timothy t. | Overall Experience |
Clasificación:

As always with any storage unit there is a rodent issue. Staff was always very helpful, courteous, and professional..

lucretia rose s. | Overall Experience |
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The attitude from the manager was not acceptable

ROBERT L. | Overall Experience |
Clasificación:

Thank you for a great experience

celeste w. | Overall Experience |
Clasificación:

In my opinion you storage fees are a rip off

Jose B. | First Impressions |
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The young lady who assisted us was friendly and knowledgeable about the availability of storage units and our necessary size. This was a last minute reservation and they were able to accommodate !!!

Sarita G. | First Impressions |
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Great Customer service and clean unit.

Suzanne G. | Overall Experience |
Clasificación:

professional

VERGE C. | Overall Experience |
Clasificación:

Franklin was very helpful.

RONALD N. | Overall Experience |
Clasificación:

Great place. Close to my home.

rashida s. | Overall Experience |
Clasificación:

I really appreciate the time an opportunity working with U-Haul

MELANIE C. | Overall Experience |
Clasificación:

I had my storage unit there for over 4yrs and honestly, there is only one complaint I have about it, and that is the monthly rate increased I think like 3-4x! It went from I think $126 to $155!

jacqueline l. | Overall Experience |
Clasificación:

Everything about this facility was great. No problems. Was just what I needed for the time I needed.

michael m. | Overall Experience |
Clasificación:

They were very helpful and knowing about packing and storing my items to last a long time.

David G. | First Impressions |
Clasificación:

The staff was helpful and understood what I needed.

Jamie R. | First Impressions |
Clasificación:

Great service great people!

James C. | Reservation |
Clasificación:

All 3 staff there were excellent. I wondered how uhaul managed to get and keep such good staff. I know they aren't paying much.

Paul S. | Reservation |
Clasificación:

I was promised one month free storage when I signed up with a one way rental. Because U-Haul would not allow me to convert an local rental into a one way I lost free month despite paying same amount

KAREN J. | Reservation |
Clasificación:

I really appreciate the way my needs were met and it was done in a timely fashion.

RICHARD W. | Reservation |
Clasificación:

Rep on phone said 1st month storage free cuz of renting truck, upon returning truck got told no you have to pay and then they tried charging me for 3 days for the truck...

wilson i. | Overall Experience |
Clasificación:

Ez to rent and the location is in the nace area loved

Russell V. | Overall Experience |
Clasificación:

Excellent service

patricia s. | Overall Experience |
Clasificación:

Great service

VIVIAN O. | Overall Experience |
Clasificación:

An excellent storage facility. Would use this U-Hall's services again if needed.

Christopher C. | Reservation |
Clasificación:

Everything was perfect. They were able to help us out and get exactly what we needed

James S. | Overall Experience |
Clasificación:

Thanks

Dilcia R. | Overall Experience |
Clasificación:

My opinion, its the best services in the united states....

Barry D. | Overall Experience |
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This location is awesome! The place is spotless.All of the employees I encountered were very nice and helpful.I would definitely use this facility again.

david l. | Overall Experience |
Clasificación:

The staff was verg helpful amd friendly.

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