They moved me out of the system. Told me I was going to get a month free and didn't send me an confirmation email confirming a month free due to someone moving me out the system. I been paying for my space currentlyNatasha M. | First Impressions
Customer Reviews for U-Haul Moving & Storage of East Tampa
Tampa, FL 33610
(North of Hillsborough Ave near RR tracks)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Janci D. | First Impressions
El cliente no dejó un comentario.CHANTAL F. | First Impressions
Stephanie, was extremely helpful.ALBERT D. | First Impressions
Thanks to the manager unsure of her name but she rocks!!Demetria k. | Overall Experience
El cliente no dejó un comentario.Dan V. | Overall Experience
El cliente no dejó un comentario.Elvis D. | First Impressions
El cliente no dejó un comentario.Shirley V. | Overall Experience
Never. Again.April D. | Overall Experience
Being that I was relocating to Florida and in transition, I was so THANKFUL to have one-month FREE storage while in search for a place to live. Stephanie Vega was a pleasure to do business with and I appreciated her professionalism & kindness. THANK YOU U-Haul for making my move easy & stress free! :)Dierdre C. | Overall Experience
Comiller was hands down best customer service I've received at any rental company. Period. Thank you so much for the help. Turned a terrible moving experience into a good one!drew b. | First Impressions
El cliente no dejó un comentario.Sherrise J. | Overall Experience
El cliente no dejó un comentario.Susan W. | First Impressions
Stephanie is an awesome manager with amazing customer service. She was customer friendly and helpful.I would come back because of her in the futureMASHONDRIA J. | Overall Experience
El cliente no dejó un comentario.Jessy I. | Overall Experience
They were helpful and explained to me anything I needed to know well. I only moved out because I'm either selling or using thing things I have stored at U-Haul. It was a pleasure doing business with them while it lasted. I would indeed recommend U-Haul to family and friends.jose m. | Overall Experience
Friendly and helpful staffDale L. | First Impressions
El cliente no dejó un comentario.CYNTHIA P. | Overall Experience
El cliente no dejó un comentario.JEANETTE G. | Overall Experience
😎🤪🤩nader y. | Overall Experience
Experience just wasn't great. Glad to be moved out.Sylvia H. | Overall Experience
GraciasJavier C. | Overall Experience
The two young men working there are a couple of the hardest working men I've ever dealt with. Pleasant, helpful, above and beyond! Exceptional - especially Michael? I think that is his name (yesterdayCinda B. | Overall Experience
The people were really nice. The gentleman that checked me was very knowledgeable and he helped me out due to a mix up with the Uhaul I rented the truck from. That whole store should get a raise.MARK R. | First Impressions
I had several times been locked out of my unit for no reason other than some system issues. Staff was helpful but limited to what they were able to doSCOTT L. | Overall Experience
It would have been very helpful to have after hours accessibility.Julia B. | Overall Experience
Pest control is needed here at the 56th location. My clothes and linen had rat droppings on them. Climate control is to keep this from happening, I thought. I was disappointed in the condition.CRESHENDA S. | Overall Experience
The Customer service and product knowledge was on point.Alexandria H. | First Impressions
It was a great pleasure dealing with the young lady I think her name was Stephanie very helpful and kind young lady assisted me and everything I need it and I'm very grateful for her thank you so muchARLENE M. | First Impressions
Y'all did right. People first attitude.Horace C. | First Impressions
Excellent service!!!!!Paulina C. | First Impressions
have too much going on too much traffic inside the storage units you have too many trucks and trailers parked in the way when customers are trying to get in and out of your storage that was my reasonDennis J. | Overall Experience
I would just drop the temperature in the climate control units so it can be much cooler and add an elevator instead of stairsAlphonso L. | Overall Experience
The facility and it:s staff were great. Thanks U-Haul.Manor K. | Overall Experience
We was able to get a climate control one on yesterdayAlphonso L. | First Impressions
GreatSAM M. | Overall Experience
I didn't have much time to move I called u-haul in Fl and they set me up with everything I needed to move to Ga. Than when I got to Ga. And it was the same outstanding service they took alot of stressDOROTHY M. | Overall Experience
The young lady who help me was beyond amazing I will most definitely be coming back.Lesley J. | First Impressions
Unit was not what I expected. I later found out no elevators which makes loading items into storage near impossible. Staff heard my concerns, understood, and offered an acceptable alternativeSCOTT L. | Overall Experience
The staff was not particularly helpful in identifying storage units available and choices that would benefit me. Early in my convo it was discovered that not all available units were in the app.SCOTT L. | First Impressions
Terrible and very slow servicezach R. | First Impressions
I had a problem with rats/mice they destroyed my couch with urine and feces. Found one dead in the unit.Pamela B. | Overall Experience
Staff did a good job of getting me and my families need taken care of. GraciasManor K. | First Impressions
Great place to rent and storage your things at greatdevon a. | Overall Experience
No recomiendoKelvin S. | Overall Experience
Conveniently located, reasonably priced and wonderful helpful staff.Catherine M. | Overall Experience
Appreciate uhaul for making my relocation easy.Marcus K. | First Impressions
I had to throw a couch away because of roaches and the amount of rat urine and droppings on it. The woman inside was RUDE and did not want to help me.Cecily H. | Overall Experience
Before I moved my things in I saw one roach with an egg sac took a video, killed it and reported it. I came back to the unit a few weeks later and my stuff was infested with roaches EVERYWHERE! GROSSCecily H. | Overall Experience
I can’t remember the gentlemen name it starts with A and another young lady we’re very wonderful they do not always work at this locationBrandon M. | First Impressions
My Experience Was A Success Each Time I Went To Storage I Got Right In No Issues The Light On The Second Floor Would Go Off Every Like 20 Mintues But It Wasnt To Bad It Came Back On Thank You.Darnisha C. | Overall Experience
I rented a storage and it wa lock when I got there and manger is very nasty in attitude and workers are ghetto and they act like they are right and the customer is wrong I want my money back and it’sLETRELL J. | First Impressions
Amazing costumer service from Tina. She was extremely helpful. I recommend her.Mary T. | First Impressions
Very helpful!Cecily H. | First Impressions
I can't complain about anything. Everything was well maintained and if I had any questions some one was available to answer. Thank you for protecting my goods.tersesa s. | Overall Experience
friendly, professional and helpfulCatherine M. | First Impressions
The employees at this location are very lazy. They gave us a storage unit that was already rented with locks on it!! The customer service is very poor!!! Will not recommend this location to anyone!!Deneque W. | First Impressions
Worst experience EVER. They do not keep commitments, managers do not return calls, awful customer service, rude drivers, try to charge extra last minute. Would not recommend to anyone. Want money backLori S. | Overall Experience
This facility was very clean. No bugs. I was on the 2nd floor. Wish they had an elevator. But everyone was kind, sweet and helpful.Lisa C. | Overall Experience
The prices are very highManuela R. | Overall Experience
I would like to thank Jessica for her time and understanding with me leasing of uhaul truck and storage unit. Her customer service was like top dog service. Andrea unit 133ANDREA D. | Reservación
Rats rats rats everywhere so much they ate up my sheets ,clothes everything I will never use this storage unit againWillie P. | Overall Experience
My unit was broken in 4 times before the security was in place the rear of the unit was open and rats came and went as they pleased I was told by one manager I should have bought some insuranceCHARLES R. | Overall Experience
Waited for service over 3 hours. Staff was not trained in checking out of U-box. No answer from manager when I called. Staff was very unprofessionalavena f. | Overall Experience
Alicia the manager was awesome, patient any time I communicated with her. She was courteous, merciful and very professionalHoulimata D. | Overall Experience
What a bad experience... Had to wait too long...please retrain all of them...no customer service skills.Carmen R. | Reservación
Excellent customer service. Thank you!Miriam M. | Reservación
After a 2 hour drive in a nerve wracking U-haul the last thing I need was rude employees. Garrison was honestly rude, unhelpful, and lacked insight. I ended up cancelling my storage.NICOLE C. | Reservación
We came to retrieve our stuff, our key to the storage unit didn't work. After 30 minutes, the office staff came out with a different key and said the lock had been changed!? WHY? Not authorized!!Kimberly G. | Overall Experience
Muy bueno la atencion al cliente de parte de la sra alicia collinsGeorge G. | Overall Experience
The associates are horrible and completely uneducated when helping customers! Worst customer experience of my life!!Melanie B. | Overall Experience
Pod wasn't ready when requested & then staff moved 2 other of our pods from a different facility to this facility which is 9 miles further from our home w/o even calling us. I'll be calling calling costeven w. | Overall Experience
Excellent customer service! Moving is so hectic and they made feel comfortable Kodos the the Staff at 56th street in Tampa, FlPamela B. | Reservación
My negative experience with this branch is not reflective of the staff, but of the technology they use to do their work. Because of a faulty system, I am unsatisfied and will not be a repeat customer.Kelsey H. | Overall Experience
I will come back if I need to y'all was helpfulerika b. | Overall Experience
Storage facility should be open much later than 7jesus p. | Overall Experience
Everything was greatStanley M. | Overall Experience
Alicia Collins took matters seriously and delivered my U-Box to my door. I drove from LA to Tampa and my box was not waiting like I expected. She worked very hard at making me a satisfied customer.Karen P. | Overall Experience
👍👍👍👍👍👍👍👍👍Jorge D. | Overall Experience
.Heather G. | Overall Experience
The unit was infested with dead and living mice at the time of move out.JULIA V. | Overall Experience
All I can say is the staff makes having a storage at that location a breeze. The staff is competent, helpful, friendly and professional at best. I had a nice experience twice.Arthur C. | Overall Experience
Hubo un mal entendido que me querían cobrar el storage nuevamente pero gracias a que yo tenía evidencia se pudo resolver esta situación.Jorge L. | Overall Experience
This Place Is A Joke I Will Never Rent A Storage Unit There Again They Have Mouses Running In Your Unit And Rouches They Want You To File A Insurance Claim.Frank A. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!