Comentarios del cliente para U-Haul Moving & Storage of El Cajon

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of El Cajon

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Robert H. en

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El cliente no dejó un comentario.

William S. en

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El cliente no dejó un comentario.

Lawrence A. en

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El cliente no dejó un comentario.

Anthony G. en

Grado:

This place messed up on which vehicle they gave us and reported ours as STOLEN. We had it parked outside of their location and they FLATTENED THE TIRE so when we came back for it that evening, we have to wait around 2 HOURS for their service people to fix it. They never told us the vehicle was reported stolen and would not let my MECHANIC husband change the tire himself. Forced him to wait. Still paid well over $100 for a 24 pickup truck rental. I could not believe it. I will never use uHaul again. It is one thing to mess up and even to inconvenience a paying customer by mistake. Quite another not to make it right at checkout.

Pavel C. en

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El cliente no dejó un comentario.

Adrian P. en

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El cliente no dejó un comentario.

Brian T. en

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Everything was quick and easy. Great staff and the vehicle was awesome.

Aaron U. en

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El cliente no dejó un comentario.

Salvador L. en

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El cliente no dejó un comentario.

Victor N. en

Grado:

Keep your equipment maintained a little better. The trailer we used had intermittent issues with the left brake light. The wire kept coming apart where it was spliced together. It wasn't fixed correctly and could have caused an accident.

JACK S. en

Grado:

Great experience

Aimar R. en

Grado:

Waiting line service a bit slow, need quicker action and the prices verays and seems higher than what offered

MELISSA B. en

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El cliente no dejó un comentario.

KEVIN L. en

Grado:

Actually maybe. My truck wasnt clean I asked for additional mileage and they did make the adjustment Poor customer service. They hit a truck with th card olly and didn't note the damage..

Daniel C. en

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El cliente no dejó un comentario.

William R. en

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El cliente no dejó un comentario.

Ashraf A. en

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El cliente no dejó un comentario.

ALESHA Z. en

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El cliente no dejó un comentario.

Mark H. en

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Transmission was slipping . They over charged us for miles by double what we used in total and also charged us a late fee for a extra day when we dropped it off the same day we picked it up . Not to mention they changed our drop off location to clear across town at the last minute.

Jenirae F. en

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El cliente no dejó un comentario.

Freddie S. en

Grado:

Equipment was clean and staff was courteous. Always a good experience

Richard R. en

Grado:

The Internet drop off sit process did not work at all. But still was able to drop off after hours on Sunday and was not charged additional fees. The guys at Uhaul haul were very knowledgeable and helpful Great experience! just the after hours internet issue needs attention. Thank You! Richard

Arturo C. en

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El cliente no dejó un comentario.

Cheryl C. en

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El cliente no dejó un comentario.

Pavel C. en

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Team was very proactive and flexible providing an excellent customer service.

Adiba Z. en

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There was no free furniture pads at all. As a result several of my furniture were scratched.

Zainal M. en

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Everything is perfect and employee they do good Customer service

yeni F. en

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El cliente no dejó un comentario.

April R. en

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El cliente no dejó un comentario.

Duraid D. en

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El cliente no dejó un comentario.

Jeremiah M. en

Grado:

The maintenance of the truck can be improved. Thanks!

Esam A. en

Grado:

I have an advise the services were perfect but it is nice if you smile a little bit

John T. en

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El cliente no dejó un comentario.

Bryant M. en

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I was a little uncomfortable about parking my car and leaving it there at the office due to an high number of homeless people hanging around the building.

Timothy W. en

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After hours drop off: lot was littered with dropped off equipment, restructuring the lot maybe clearer signs and segregation of the trailers vs vehicles could help.

Antionette L. en

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The staff was all very friendly and helpful.

Terri A. en

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The customer service at this location is the best. All the associates working here went over and above to help me with truck rental and storage.

Michael M. en

Grado:

Unit across from ours was being lived out of, notified uhaul & they noted the account but said a lot of people live out of theirs in that facility. Homeless everywhere & human feces in parkinglot.

Senaida W. en

Grado:

U do need air conditioning . It's hot in there.

CLAYTON S. en

Grado:

Waiting promised shipment of Sword.

deborah p. en

Grado:

So polite, helpful, and they know their business. Excellent.

ELLEN p. en

Grado:

I have been to this s storage many times. This move the service has been so very good. I have a handicapped daughter and each time I have purchased items they carry them out to the car.

April S. en

Grado:

Abraham was very helpful after my bad experience speaking to reservations. He made me believe in UHaul again. GET RID OF APP!! And reservation dude..

lisa c. en

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Everyone is so nice and friendly

Faaalo L. en

Grado:

None

MARIANNE B. en

Grado:

There is a large homeless population that has access to this facility making it very scary for me to continue to do business here or maintain a storage unit. The staff is extremely rude and pay no att

Caylee B. en

Grado:

Thank you

Leslie D. en

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The employees here have always been knowledgeable and nice even though it always seems to be quite busy.

Robert B. en

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Charged my debit card twice.

George F. en

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I done biz at this location for years

Michelle H. en

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It was super easy to access our pods. The only reason for the average rating is because one of the pods’ lock broke and it was obvious that it opened up and stuff had to be put back inside.

patrick e. en

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I received very good service and appreciate the use of the room and will definitely use them in the future if needed

Tasha K. en

Grado:

Best security I've ever seen in a storage facility (and I have used a lot over the years). People were friendly, helpful, understanding, swift. Highly recommend!

ROBIN L. S. en

Grado:

The public restroom was often out of service. When it was available for use it was rarely ever clean. Otherwise, everything else about my experience with U-Haul was exceptional.

NORMAN P. en

Grado:

thanks

john g. en

Grado:

First class facility and service! Flexible policies. Well done, UHaul!

JOSEPH W. en

Grado:

When I removed the contents, it was clear that two items "disappeared" at some point in time.

Pricilla J. en

Grado:

Houston at the main street off in El Cajon was wonderful

Fabiola B. en

Grado:

The most terrible experience.

TIM M. en

Grado:

The young lady who cleans the building was so nice. She even rushed up and helped me lift a heavy container into my truck. I'm not young and that was appreciated.

dean s. en

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It was a good experence

PAM M. en

Grado:

Thank you You all were very friendly, professional and helpful

MICHELE S. en

Grado:

Staff was helpful, system worked well.

Jon H. en

Grado:

The door was open to walk in almost every time I went to my unit. The equipment I had to use to access my unit was in poor condition, stairs would barely lock down. Rats & bugs. I DIDN’T FEEL SAFE.

theresa q. en

Grado:

We has a great experience.