Easy online process. Customer service was nice and friendly.Tamera R.
Customer Reviews for U-Haul Moving & Storage of E Ridge
Chattanooga, TN 37412
(W Of I-75 S)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Johnny S.
El cliente no dejó un comentario.CLARENCE E.
El cliente no dejó un comentario.BYRON T.
El cliente no dejó un comentario.DEBORAH S.
El cliente no dejó un comentario.DEBORAH S.
El cliente no dejó un comentario.Timothy V.
El cliente no dejó un comentario.Patricia S.
El cliente no dejó un comentario.ANTHONY L.
I can't really think of any way to improve an already top notch U-Haul Moving & Storage of E Ridge managed by Daniel Butterfield. I've used this location for 2 years now and it's always a good experience!William P.
Overall, good experience. Staff was friendly, efficient and courteous. Equipment was in good shape. Would use this location again if ever needed and would recommend to others.DAVID K.
El cliente no dejó un comentario.DARREL P.
El cliente no dejó un comentario.PAUL T.
El cliente no dejó un comentario.JOHN L.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.MARLENE B.
Nothing everything was smooth and pleasantCHANDRA R.
Buy an ozone machine to sanitize the truck better. These are very effective with getting unwanted smells out of vehicles. The truck was very clean, however it smelled like someone smoked in the truck and tried to cover it up with air freshener!!Dalton M.
El cliente no dejó un comentario.KATRINA S.
El cliente no dejó un comentario.RENELDA A.
El cliente no dejó un comentario.Khadijah J.
El cliente no dejó un comentario.William T.
To be honest I was hesitant to use this location because of some past reviews, however every one we dealt with was kind and helpful. Easy and pleasant experience. ¡Gracias!ANGELA W.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.DONNA L.
El cliente no dejó un comentario.JOSEPH H.
It Was GreatJOHN P.
El cliente no dejó un comentario.THOMAS H.
Everything worked like clockwork. It was a very smooth day and very reasonably priced. The staff was exceptionally courteous and friendly.BAXTER D.
Friendly staff. As soon as I drove into the turn in area, the staff met me there and began the return checks. Easiest and friendliest rental ever. Will rent from here again.Charles M.
Unorganized, unprofessional. Store hours are from 7am-7pm. I had a long trip ahead of me, so I showed up at 7 on the dot. Stood outside waiting for store to open until 7:10. Not a word from attendant upon entry. Impersonal, seemingly annoyed transaction throughout. Rented a dozen furniture pads with my trailer, which he confirmed at the store. Got home, opened the trailer, no furniture pads. Drove back to the store which put me well behind schedule. I worked for a company where my surveys dictated how I got paid for 7 years, so I know how important these are. I don't usually leave one, but this experience was greatly lacking and needs improvement.JAMES P.
El cliente no dejó un comentario.THOMAS D.
El cliente no dejó un comentario.Zachary H.
I have been using this location for years. They stay busy and always working hard. Daniel checked me out and Ashley checked me in. Great Job!!! Terry Rankin Healthy Home NowTERRY R.
There was no ramp on the 10 foot truck we got which made loading and unloading very difficult!!ANDRES M.
Ashley at this location is GREAT. When the truck I had wanted turned out to be unavailable, she called me the day before and went out of her way to still get me something that actually turned out to be a better vehicle for us. We appreciated the outstanding customer service.Jami J.
I needed to renew my rental for an extra day. I tried doing it online but it said it would be unavailable. So I tried calling the dealer and could not get through so I had to drive it all the way up there to be told yes I could renew it. I live at least 20 minutes from the location and had other things going on. When I got there, there was 3 employees. So one of them couldn't answer the phone or the website could have more accurate details of the rentals. Gracias.CRYSTAL H.
El cliente no dejó un comentario.BRANDON C.
El cliente no dejó un comentario.walter L.
We have used this location more than four times. It is ran extremely well and the customer service is fantastic!STEVEN W.
Great experience.Michael W.
Personnel working the front desk was very helpful and accommodating. It was a lady I forget her name though.MARISSA R.
El cliente no dejó un comentario.Jennifer W.
I was unable to get anyone from U-Haul on the phone when I had a question.Edwin S.
Always looking forward to do business with this U-Haul location...This time I had the pleasure of dealing with Nikki Patterson. Nikki's wonderful smile automatically put a customer at ease...She's very efficient at taking care of business.William P.
Maintenance of cleanliness of the vehicles.Kathleen P.
Third time I have used this location. Always helpful and nice!Patrick J.
El cliente no dejó un comentario.CRYSTAL G.
El cliente no dejó un comentario.Drew M.
I cannot think of anything. The Agent at the site was excellent. Had a pleasant personality and loved her work. Kudos to her.RICKY J.
El cliente no dejó un comentario.ROBERT E.
El cliente no dejó un comentario.BRENDA E.
Rental was quick & easy as was return. The truck was perfect for what I needed. Truck drove & rode smooth & comfortable!!REBECCA C.
El cliente no dejó un comentario.RODNEY W.
The representative gentleman was always kind & helpful!!!! The online system was Not user friendly!! I needed to extend use: phone call wait greater than 30m with no answer, never could get extension online...just drove to location & it was handled courteously & efficiently in 5 minutes!!!REBECCA C.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.BRENT B.
Store manager Daniel B. Not customer service friendly, lack people skills, will not rent another truck from this location, my company has spent a lot of money at this locationCHRISTOPHER R.
El cliente no dejó un comentario.HOWARD C.
We had a great experience at this location. Ashley did a really great job making it a smooth rental pickup and drop off.SETH K.
El cliente no dejó un comentario.FREDRICK F.
El cliente no dejó un comentario.BEN E.
El cliente no dejó un comentario.MARY B.
El cliente no dejó un comentario.KENNITH C.
El cliente no dejó un comentario.PRISCILLA H.
Great customer service.SAMUEL N.
El cliente no dejó un comentario.ARLECIA C.
El cliente no dejó un comentario.TERICA M.
Correct the double booking issue asap. I was to pick up at 1 pm yesterday but the truck was not due back until 3pm. I had taken a cab and was stuck for the 2 hr difference. I walked to a near by restaurant and ate. No one seemed even a bit worried about the double booking or me.TIFFANY C.
El cliente no dejó un comentario.Daniel K.
Great costumer serviceSHANA B.
I can think of nothing. My experience was excellent!Samuel R.
El cliente no dejó un comentario.EDWARD R.
Reminder to renters that the cargo van did. not have a usb port. Glad i grabbed my Halo charger at the last minute to keep my phone charged while traveling.DIANA S.
Great servicePATRICK E.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.KAROLATTO G.
El cliente no dejó un comentario.karmen R.
El cliente no dejó un comentario.WILLIAM C.
Advertising is misleading. Saying you can rent a truck for $19.95 when I ended up paying $80! I expected a little more than $20, but not 4x more. Plus having to put gas back in? Plus mileage? Maybe your fine print shouldn't be so fineKristy H.
They were Awesome and very professionalSOPURUCHUKWU U.
El cliente no dejó un comentario.KATHERINE G.
Thank you for your great service.EVELYN O.
Easy, fast. No issuesMICHAEL T.
Great customer services at this location. Thanks guys :)WILMAN A.
Great experience. Fast and easy processMICHAEL B.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.DAVID B.
Great service and ease of doing businessMichael V.
Only complaint is the van had strong odor of cigarettes. Windshield had to be cleaned before travel. Due to nicotine residue. Stopped at store for windex and deodorizer. Otherwise truck was fine. No problem with customer service. Picking up or dropping off.Tanoah B.
The cab of the pickup was very dirty and we had to spend six hours in it. We ended up wiping everything down with our own clorox wipes. But I would have thought that with Covid numbers high in Tennessee, someone at Uhaul would have cleaned the surfaces before renting it to new customers.STEPHANIE C.
El cliente no dejó un comentario.Taylor B.
Excelente servicio al clienteJeff B.
I always use this location when needing trailers or trucks. They are professional and go above and beyond in helping you. Five stars.Stephen W.
Cant remember her name but she was awesomeMICHELLE C.
El cliente no dejó un comentario.Hubert V.
El cliente no dejó un comentario.GEORGE Q.
Keep someone behind your counter to keep the we care attitude.SHARON T.
Helpful service, and courteous..Gabriel B. | First Impressions
The man there was not a people person at all. Never smiled or even wanted to talk. Made me feel uncomfortable also wanted to charge me 25 dollars to put a peace of wood in the trashMichael C. | Overall Experience
good servicemencynthia w. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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