El cliente no dejó un comentario.STEVEN E.
Customer Reviews for U-Haul Moving & Storage of Duluth
Hermantown, MN 55811
(Located on Miller Trunk Hwy 53 Next Door to Duluth Dodge)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.paul B.
El cliente no dejó un comentario.Mark E.
Clean the haze off the inside windshield. Horrible film. I had to buy windex and paper towel to clean the windshield interior. Huge haze glare cause this was not cleaned to my standard. With COVID this should be routine. One tire seemed out of balance or possible front end misalignment.Jeff N.
El cliente no dejó un comentario.THOMAS D.
Only issue here is the entrance was a little hard to see off the road. Didn't know if the light was out or something but a light at the entrance would be helpfulmartin P.
Bugs and insets on front end not cleaned from previous rentalBret A.
El cliente no dejó un comentario.Patrick P.
The young man who helped us when we picked the truck up saved us almost $200 with recommending another option with bringing it back to their location. Awesome customer service!Rosemarie M.
El cliente no dejó un comentario.DIANE ANN B.
Both individuals we had contact with were professional and friendly. We would definitely go back!GARY R.
El cliente no dejó un comentario.MICHAEL J.
El cliente no dejó un comentario.Anthony M.
El cliente no dejó un comentario.Fatmata V.
Excellent experience from top to bottom. Truly unexpected how smooth and easy this rental was.PATRICK M.
Nothing. Maybe have free hot coffee etc. while work being done. U-Haul does it right' Thank you HaroldHarold P.
El cliente no dejó un comentario.Christina G.
Have used this U-Haul location before and the staff have always been very professional & efficient & always have the equipment I need on hand even on short notice.Brian E.
El cliente no dejó un comentario.Donald H. | Overall Experience
El cliente no dejó un comentario.Trista B.
We really had a great experience at the Hermantown location. Sarah checked us in and, even though they were having computer issues, she was calm and patiently explained everything we needed to know about our truck and U-Box rentals. The guys even helped us get a last minute item into our box later that day that we discovered back at our house - we would definitely use UHaul for a future move.AMANDA A.
Ubicación: access is bad but nothing you can do. Service was excellent, as usual, including the new person. Wish there were more substantial & user-friendly anchor points on the sides of the 8x5s; anything more substantial than paracord won't fit the slots. A repeat complaint: UHaul website stinks & has for years. Should be: 1) choose equipment, dates, & zip code, get nearby locations where equipment is available. 2) Choose location, get price. 3) Complete transaction. Frustrating to have to enter same info multiple times as it is today.HILARY G.
El cliente no dejó un comentario.Tyler M.
The only issue I ran into was when trying to check in the trailer on the app. I spent 1/2 and took about 30 pictured of the darned thing but none of them were accepted. Was gonna call the next morning to explain what had happened and make sure the trailer got checked in. Woke up to an email that everything had been taken care of. App sucked everything else was awesome!ANDREW W.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.PAUL G.
Tyler was very helpful and kept me informed every step of the way.Tim A.
El cliente no dejó un comentario.PETER K.
Customer service is always top notch! Friendly and competent staff. Very professional, helpful, and efficient.JILL D.
El cliente no dejó un comentario.john B.
El cliente no dejó un comentario.JAMES J.
Very good costumer service! Top notch!ROBERT W.
Nothing. Always excellent.Stephanie P.
Fast online ordering, Hreat selection of equipment, Friendly customer service,Berenice F.
El cliente no dejó un comentario.ANDREW M.
Employees were very helpful. Got the trailer hooked up for me quickly.ALLEN N.
Brand new van with excellent condition.Emmanuel E.
El cliente no dejó un comentario.ASHLEY N.
El cliente no dejó un comentario.JESSE K.
I was able to reserve what I wanted online and and it took me less then five minutes to pick up my equipment. The sales lady was very polite and helpfulLaDonna H.
El cliente no dejó un comentario.lawrence E.
El cliente no dejó un comentario.Jeffrey E.
El cliente no dejó un comentario.William R.
Staff Very Friendly and KnowledgablePAUL S.
El cliente no dejó un comentario.TIMOTHY G.
Super hard to navigate parking lot, truck was really beat up. Staff was super friendly and helpfulGREGORY B.
El cliente no dejó un comentario.Matthew O.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Brian N.
Good serviceVusal H.
very good serviceTRAVIS R.
El cliente no dejó un comentario.KATHERINE C.
El cliente no dejó un comentario.Gary A.
El cliente no dejó un comentario.CARA F.
The guy who helped me was super fast, knowledgeable, and made the process easy. Makes me want to use U-Haul again!ALEXA S.
El cliente no dejó un comentario.JAMES K.
El cliente no dejó un comentario.JON C.
El cliente no dejó un comentario.LUKE L.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.TIMOTHY L.
El cliente no dejó un comentario.Dewey C.
El cliente no dejó un comentario.Rolf W.
Do the work I paid for. I took time off work to get the hitch and wiring harness installed. I pre paid for it, when I got there the employee acknowledged that both a hitch and wiring harness were to be installed, he gave the receipt that said both were installed, then when I got home I realized they did not install the wiring harness at all. They just forgot to do half of the work.Patrick P.
El cliente no dejó un comentario.Michael G.
It was all perfect.MARIA-CLAUDIA T.
There was only one employee working that we could see and he was so busy it was crazy. On top of that the internet kept going down making his job even harder. There was a line and he was very attentive, kept us updated on the situation and apologized for the wait more than once. I wish I knew his name because he handled the stressful situation like a pro. Schedule more employees to better serve your customers and not burn out your employees.QUINN J.
El cliente no dejó un comentario.GALE R.
El cliente no dejó un comentario.KADE W.
El cliente no dejó un comentario.Peter P.
It was super easy. Called in and made a reservation for a truck, the lady on the phone was awesome. Came into the location and the gentleman that helped me out was awesome. And then at drop off it was easy as well and that lady we really nice to. The truck was in great condition, clean and nothing wrong with it. Thank you for making it easy to rent the truck.Bryan W.
No commentsKenneth S.
Everything went smoothly - we loaded the 2 uboxes at the UHaul in Hermantown - they were very helpful and it all went well. Once arrived at our house in Arizona the uboxes were in very good condition, the contents had not moved around and everything in there was in perfect shape - dry, nothing broken. Everyone along the way at Uhaul was efficient and helpful - we couldn't be happier with the experience. It's not that difficult to load them if you go slowly and thoughtfully and and take your time - and get advice from some of the Youtube videos. The Uboxes saved us a lot of money!David K.
El cliente no dejó un comentario.Eric G.
Storage Door falling apart. Very hard to lock. MICE!!!!!!!!!!!!!! Huge problem a trap in the unit did nothing. That's why we moved out. We didn't want anymore mouse poop on our things or potential destruction of our property. The 5,000.00 of extra coverage we purchased each month would not cover all our belongings being destroyed by mice!!Heather J. | Overall Experience
El cliente no dejó un comentario.DAVID R.
Ever thing went very well thank you so much! JimJAMES D.
El cliente no dejó un comentario.Louise C.
El cliente no dejó un comentario.Kenneth A.
it seems that you need to hire more people. I know this is a nation wide problem. the people at uhaul were very cooperative. would reccommend uhaul to my friends.Robert N.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.Brant L.
El cliente no dejó un comentario.Taylor O.
You advertise a pickup can be rented for $19.95. What you don't advertise is that you charge$.69 per mile and a $20 rental tax and $10.00 insurance. We ended up paying $108 to rent a $19.95 truck .MICHAEL R.
El cliente no dejó un comentario.Debra S.
El cliente no dejó un comentario.Richard B.
Returning the truck after hours was a pain. After logging in to complete the return process, we couldn't find where to start. After sitting on hold with the 1800 number for 15 minutes, we finally noticed the little arrow at the bottom of the page to expand the "next steps", and be able to click on Return Truck.TERRY S.
El cliente no dejó un comentario.Shannon D.
El cliente no dejó un comentario.Jeanne H.
Much better service than my last visit.STEPHANIE L.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.ROGER A.
El cliente no dejó un comentario.MARY A.
El cliente no dejó un comentario.Tracy K.
El cliente no dejó un comentario.CONNOR D.
El cliente no dejó un comentario.PETER S.
El cliente no dejó un comentario.RYAN D.
Easy rental process, reliable modern equipment and staff was great to work with. Would definitely recommend the Duluth MN location.Gina N.
El cliente no dejó un comentario.CHERYL H.
Service was quick and friendly. Left impressed after both pickup and drop-off. ¡Gracias!Joseph S.
Keep doing what you are doing, and remember to be engaged with the customer.Joel P.
El cliente no dejó un comentario.Brandi b. | First Impressions
El cliente no dejó un comentario.Brigette L. | First Impressions
I rented a drive up storage facility and when I got there to purchase my lock I was told that the storage unit i rented was not available, apparently it was double booked. So I had to get a smaller storage unit on the second floor. I was not happy since all of my stuff did not fit in the smaller storage unit. I was told I would get a partial refund for the mix up. Well lets just say $6.00 is NOT a partial refund for YOUR mess up!!Kristian K. | Overall Experience
The unit rented had outside access. It was damp, difficult to open and close.Yvonne C. | Overall Experience
The data system went down for more than 24hrs which impeded our move but the staff on site and over the phone were excellent and sympathetic to our struggle to get our things into the storage unit. Eric (Rep on site) was a outstanding & showed excellent customer service to us :) Will highly recommend U-Haul to friends and family going forward.Patrick O. | First Impressions
Easiest storage ever and if a person needs a truck to move in or out - they are right there on- site. How handy is that !William M. | Online Move In
The latch on unit 3152 was really hard to close. The people that worked there were very helpful and friendly.Dale O. | Overall Experience
El cliente no dejó un comentario.MARY T. | Overall Experience
Getting my free month of storage was super easy, and staff are really nice. Great place for our last minute move!! Thank you!john v. | Overall Experience
El cliente no dejó un comentario.Gail V. | Overall Experience
El cliente no dejó un comentario.Nicole M. | First Impressions
could use a bigger parking area.... very limited parkingJames R. | Overall Experience
El cliente no dejó un comentario.Stanley H. | Overall Experience
Sarah was friendly and extremely helpful. What a great experience!Mark Daniel H. | First Impressions
Just got expensive for what I was storing, staff was always lovely. Planning to move in about a year and will be back for boxes and a truck.Anne T. | Overall Experience
Staff were very helpful, friendly and professional!Kim B. | Overall Experience
I think you are fortunate to have Sarah as an employee. As an employer of people I value what a good employee can bring to the Company.Thomas h. | Overall Experience
El cliente no dejó un comentario.Stanley H. | First Impressions
El cliente no dejó un comentario.LAVERN B. | First Impressions
I am so very pleased with all the GREAT service the staff provided!! Uhaul in Duluth is an awesome company. My appreciation and thanks to Sarah and her team!! Charlotte DobosenskiCharlotte D. | Overall Experience
When I made this reservation I asked if there was an elevator and she said there was… But when I went in to confirm the reservation I could not find the elevator… Because there was no elevator🤔Dianne R. | First Impressions
No nothingCleo W. | First Impressions
El cliente no dejó un comentario.Heather J. | First Impressions
El cliente no dejó un comentario.Gail V. | First Impressions
Staff was great getting me ready to put my things in storeage. Unit was clean. And again the cute man that helped. Checking me in was very knowledgeable and very handsome too. Pleasant and. Professional. I forgot his name Dark hair and I liked the music he was playing.Danita M. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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