Not enough staff. Every time I needed assistance it was a VERY long wait at the counter because according to the multiple staff members I talked to there was only one person working. I placed a call to uhual and it went to someone with a southern accent that didn't even work at the actual store! I think the solution is to just hire more people to actually work on site. If you cant find enough people to work then continue to increase wages until you get more people to work ON LOCATION! Lastly, Hours were not nearly long enough, I would expect hours to last until at least 10PM.Ryan R. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Duluth
Hermantown, MN 55811
(Located on Miller Trunk Hwy 53 Next Door to Duluth Dodge)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Never enough parking spots to load up your items. Very inconvenient and poor planning that a storage facility with a second floor does not have an elevator.Dan B. | Overall Experience
Tyler was very professional and helpful. Everyone I met was helpful.William S. | Overall Experience
El cliente no dejó un comentario.Dianne R. | Overall Experience
We were helped by a nice young man and he was very nice and helpful.Sue p. | First Impressions
El cliente no dejó un comentario.Lawrence P. | First Impressions
El cliente no dejó un comentario.Donald H. | Overall Experience
Storage Door falling apart. Very hard to lock. MICE!!!!!!!!!!!!!! Huge problem a trap in the unit did nothing. That's why we moved out. We didn't want anymore mouse poop on our things or potential destruction of our property. The 5,000.00 of extra coverage we purchased each month would not cover all our belongings being destroyed by mice!!Heather J. | Overall Experience
El cliente no dejó un comentario.Brandi b. | First Impressions
El cliente no dejó un comentario.Brigette L. | First Impressions
I rented a drive up storage facility and when I got there to purchase my lock I was told that the storage unit i rented was not available, apparently it was double booked. So I had to get a smaller storage unit on the second floor. I was not happy since all of my stuff did not fit in the smaller storage unit. I was told I would get a partial refund for the mix up. Well lets just say $6.00 is NOT a partial refund for YOUR mess up!!Kristian K. | Overall Experience
The unit rented had outside access. It was damp, difficult to open and close.Yvonne C. | Overall Experience
The data system went down for more than 24hrs which impeded our move but the staff on site and over the phone were excellent and sympathetic to our struggle to get our things into the storage unit. Eric (Rep on site) was a outstanding & showed excellent customer service to us :) Will highly recommend U-Haul to friends and family going forward.Patrick O. | First Impressions
Easiest storage ever and if a person needs a truck to move in or out - they are right there on- site. How handy is that !William M. | Online Move In
The latch on unit 3152 was really hard to close. The people that worked there were very helpful and friendly.Dale O. | Overall Experience
Sarah was friendly and extremely helpful. What a great experience!Mark Daniel H. | First Impressions
El cliente no dejó un comentario.LAVERN B. | First Impressions
When I made this reservation I asked if there was an elevator and she said there was… But when I went in to confirm the reservation I could not find the elevator… Because there was no elevator🤔Dianne R. | First Impressions
No nothingCleo W. | First Impressions
El cliente no dejó un comentario.Heather J. | First Impressions
Servicios adicionales en esta ubicación
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