El cliente no dejó un comentario.Peter S.
Customer Reviews for U-Haul Moving & Storage of Downtown Greenville
Greenville, SC 29609
(Bob Jones Univ)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Excellent experience.Rebecca W.
Nothing, I used the online reservation process and it worked out greatDaniel J.
El cliente no dejó un comentario.AIUT Inc O.
El cliente no dejó un comentario.AIUT Inc O.
El cliente no dejó un comentario.Jumar P.
El cliente no dejó un comentario.Travis H.
In and out quickly. Assistant was busy but was able to assist me and correct issues from the pickup location.Joshua D.
My favorite uhaul shop!Dan M.
El cliente no dejó un comentario.valerie G.
The return the truck App was problematic I tried to log in as the return was time sensitive It couldn't confirm my location and I was a few minutes late to log in but was there with the truck in plenty of timekevin L.
Excellent customer service and clean well operating equipment.Kenneth P.
No suggestionsGARRY R.
Very good customer service.Richard M.
See comments above. Get me my $50 quicklyMichael C.
El cliente no dejó un comentario.Derek F.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.Brian N.
El cliente no dejó un comentario.stephanie H.
We had to exchange trailer for a bigger one. It may have been helpful to know that a queen mattresses and box spring would not fit in the small trailer. However, the u-haul service people were very helpful in making the exchange. The larger trailer worked perfectly.Robert P.
El cliente no dejó un comentario.Robert A.
When I arrived to pick up van they made sure I had one that was in reserve since the only one they had just returned had a slow tire leak. I appreciate the do whatever is needed attitude!Christine R.
El cliente no dejó un comentario.Sarah F.
Great team at this location. Very professional and organizedmicahael A.
Employees were efficient and knowledgeable.Alan L.
UHaul installed the hitch on time. They consulted me before cutting underneath the car. The install is solid. Everyone was friendly. No one tried to upsale me on other services or things I didn't need. The installation cost was nominal. I highly recommend UHaul to install a hitch.Bert K.
El cliente no dejó un comentario.Martin M.
Ask the customer if they want a 2 wheel or 4 wheel car dollyNICOLAS A.
Reservation process decide to move my reservation to a different location despite getting an email confirming the desired location. Then, I had to straighten out the old reservation on my own which took several phone calls and 30 minutes of my time.James M.
El cliente no dejó un comentario.cody S.
El cliente no dejó un comentario.Melynda H.
Very helpful with all the issues from the location we picked up from.Lawrence E.
I lost time on my trip where I was under pressure to get to our destination in a timely manner. We had to stop because low oil light came on. When checked the dipstick, it was bone dry! Had to purchase oil and fill. Coolant was also looking low.Tara D.
El cliente no dejó un comentario.Brian J.
only issue was there was less than a quarter tank of gas when i got the truck, it needed gas almost right away. also there were no moving blankets availableAnthony L.
El cliente no dejó un comentario.Hope C.
El cliente no dejó un comentario.Tracey D.
El cliente no dejó un comentario.Steven T.
I usually rent from this location, my go to place.HUGH K.
This was a great experience. Quick efficient service, the van was clean and ready to go. I honestly have no complaints. I will definitely use them again and reccomend them to friends and family.Kent E.
El cliente no dejó un comentario.Rachel E.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.Tammy B.
El cliente no dejó un comentario.Carsob S.
El cliente no dejó un comentario.Ed J.
El cliente no dejó un comentario.SEAN G.
El cliente no dejó un comentario.Timothy I.
Parking for pickup and drop off is impossible. Service was excellent.Michael M.
El cliente no dejó un comentario.Ed M.
Fast in and out!Peter F.
cant tell the guests from the employees, everyone in street clothes and no name tags, etc. Also didn't have my blankets I ordered and no one told they didn't have themJohn N.
El cliente no dejó un comentario.Evelyn N.
Friendly staff. Very courteousmike W.
Well staffed and helpful.Javier L.
The staff at this location went above and beyond to help us with our rental needs. I made the reservation online and was switched from a 20 foot to a 26 foot. which I didn't realize until I was at the rental counter. I was not comfortable with a 26 foot and they were able to make some adjustments with another renter to get me back into a 20 foot. I really appreciated their help... all the agents at this location where extremely nice and helpful! It was greatly appreciated. It was my first time driving such a big vehicle and they really made the process less stressful for me. Thank you!!! I would recommend this location to anyone in the future.KATHLEEN D.
Pulling in for drop off, there is a drive thru for turn in. This is awesome; however, the sign has an arrow that points to the right for turn inâ€¦making it a little confusing. Very fast service!Keith G.
El cliente no dejó un comentario.Crystal R.
El cliente no dejó un comentario.Israel F.
El cliente no dejó un comentario.Lewis S.
El cliente no dejó un comentario.Mathew P.
El cliente no dejó un comentario.Ferdinand S.
El cliente no dejó un comentario.Helene C.
TRUCK DROVE LIKE A BOAT !! ONE SIDE OF THE ROAD TO THE OTHER. MOTOR HAD EXHAUST LEAK RIGHT SIDE. I WOULD NOT USED THIS TRUCK TILL FIXED.Brian G.
El cliente no dejó un comentario.Linda M.
Friendly and helpful staff.Kevin M.
El cliente no dejó un comentario.michael R.
The truck smell like a zoo. Like elephants were living in the truck before it was rented out. I had to make separate accommodations for my mattresses because I was Not putting them in that truck to absorb any of that awful smell. There was a layer of dirt on the floor of the truck. And the truck didn't drive well. Felt like the transmission. Was about to blow.Margaret A.
Good seviceAmemil D.
If someone comes to rent a uhaul or pickup truck they should be able to use they debit card not everyone wants a credit card u shouldn't deny the use of a pickup truck because a customer doesn't have a credit card especially when I was able to reserve it with my debit card I should be refunded for the poor serviceSanquinetta S.
I really appreciated the guys here. I went to my original drop off location and they wouldn't touch the trailer hitched to the truck so I had to find a new uhaul location that would. These guys helped me right away and I was able to get my truck unloaded and all equipment returned early because of this convenience!Cyrena K.
Excellent service! Got there late in the day. The gentleman that helped me was polite and courteous. Unhooked us, and got us on our way! Very pleased with pick up and drop off! All were very professional and polite. Thank youRandy H.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.craig K.
El cliente no dejó un comentario.Nathan L.
A very pleasant experienceRose C.
Great service all around from start to finish!Barbara A.
El cliente no dejó un comentario.Lynn H.
El cliente no dejó un comentario.walter S.
El cliente no dejó un comentario.Aubrena H.
El cliente no dejó un comentario.John W.
I rent Uhaul trucks at various locations around the country with my job. This was the best Uhaul experience I've ever had. Friendly, fast, competent service and very smart and efficient use of land. I wish every location was like this one. A+Michael L.
Although I answered yes to the question was the facility clean and well maintained, the unit we rented was a bit dirty and it has two rat traps in it which does not give us a tremendous amount of good feeling. Would likely have rented from the place across the street if I had actually seen it first. It seems to be a bit old.Wendell B. | First Impressions
El cliente no dejó un comentario.Wendell B.
El cliente no dejó un comentario.david M.
I was unable to locate the preferred drop off location, at 10:30pm in an unfamiliar city. The location I dropped off at didn't check in my drop off until 4 days later. I was charged for the extra 4 days, without my approval, because the mobile drop off check in glitched. I am beyond pissed off.travis B.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.Ray O.
El cliente no dejó un comentario.Scott B.
Thanks for everythingPanita W.
Something is wrong with the suspension on this truck. The ride was extremely bumpy and I would not consider this vehicle safe.Christian A.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Kathryn L.
El cliente no dejó un comentario.Charles H.
Customer service at dropoff location was great.Mark E.
El cliente no dejó un comentario.Jennifer S.
There was only 1/8 gas in truck, so I was told to drop truck back off with 1/4 or more and I'd get a credit of $39 but the gas was expensive $70 which made the credit null in void.danielle L.
Customer service was incredibly kind and helpful. Very thankful for them!Caleb K.
El cliente no dejó un comentario.SUZANNA M.
Excellent service and very friendly staffTERRY G.
Only problem was my gas wasn't on full tank n when I return it jus the way I got it they tried to charge me more money but good thing a took a picture of the gas and mileage before I left their parking lotGabriel W.
El cliente no dejó un comentario.Christopher B. | First Impressions
El cliente no dejó un comentario.Sergeo H. | First Impressions
El cliente no dejó un comentario.ALEXIS C. | Overall Experience
The management team showed the professional side while still being able to relate to my situation I was in. The manager that you have is truly remarkable and I will definitely be recommending U-Haul for anyone needing a storage in the future.Lora P. | Overall Experience
All staff was friendly and helpful.Brett C. | First Impressions
El cliente no dejó un comentario.Scott M. | Overall Experience
Knowledgeable, helpful, and courteous staff. Excellent overall experience! ¡Gracias!chris n. | Overall Experience
El cliente no dejó un comentario.Prentiss H. | First Impressions
It was good experience with usual Greenville, all staffs were very friendly and helpful. I don't have any issues.Nichaphorn W. | Overall Experience
This is THE PLACE to do business with if you need rental equipment or storage anywhere in Greenville.. None of the rude, care-less attitudes you sometimes encounter at U haul.Gary B. | Overall Experience
Staff was very friendly and facilities were secured, clean and as expected. I would use this facility again if needed. ¡Gracias!Christopher J. | Overall Experience
N/CDavid M. | Overall Experience
Definitely feel like UHaul could improve by making one way rentals more convenient for turn in at all locations versus just 2 in the Greenville Sc area.David M. | First Impressions
El cliente no dejó un comentario.Rob L. | Overall Experience
U-Haul my visit at U-Haul was great I was in and out fast with great pricing I actually left for another stores facility which I won't mention but I had a great overall experience with you all and one of the young guys the staff looks like he was training another person was definitely great so five stars for mefrancis o. | First Impressions
El cliente no dejó un comentario.QUINCY J. | Overall Experience
Trent was rude. And I was trying to call customer service to get the situation resolved. When I was moving the pickup time had to be rescheduled and the unit size for storage was not correct size. Customer Service put the wrong size. Trent ( owner) said unit size could not be changed. Put a lock on storage and called police. Very unprofessional actions and he made a negative remark about my hospital visit and my dog dying. It was not call for. Unethical actionsTarita C. | First Impressions
El cliente no dejó un comentario.toni m. | Overall Experience
El cliente no dejó un comentario.Carla C. | Overall Experience
El cliente no dejó un comentario.Orlena S. | Overall Experience
El cliente no dejó un comentario.MICHAEL B. | Overall Experience
El cliente no dejó un comentario.Gregory A. | Overall Experience
Out of all of the years I have had used this storage bldg, I have never had a single complaint. Very well run and well maintained. Would definitely recommend.SCOTT H. | Overall Experience
Ceiling had damage and water leaked on my dresser causing permanent damage. A little unhappy bout that but otherwise everything was perfect!MARK S. | Overall Experience
Friendly staff, available units and convenient location.Gregory A. | First Impressions
People move after 10:00pm, You should let your customers know access hours or allow us to access to what we pay forJoshua B. | First Impressions
The entire staff to include Dona, Mike and others all were extremely helpful on many occasions. Pleasantly surprised how professional all staff were and definitely impressed with the facilities. Will definitely use again if ever needed. Well done!!!!!whitney G. | Overall Experience
We really couldn't be happier at choosing this U-Haul facility for our truck return (we moved from Florida) as well as our storage needs. Everyone was very pleasant and helpful. If you're moving to this area, I highly recommend this location for your truck rental/return and/or your storage needs.Mike R. | Overall Experience
This unit was rented due to a move that did not go as planned. I had movers cancel on me at the last minute and needed somewhere to store my personal belongings until movers were available. I liked the fact that the unit was inside. The staff was excellent at providing my access card and lock and key. The unit itself was clean and very easy to access. When it was time to turn everything back in I had no trouble at all. The staff was friendly fast and efficient. If I were to ever have this situation occur again I would not hesitate to rent another unit.amanda h. | Overall Experience
The facility is rodent heaven. I expect some but most or my stuff had rodent residue on itERIC L. | First Impressions
Emily & Jon were very helpful resolving any issues I had and very accomodating. They made a not so pleasant experience a positive one! Website says they close at 8 but they close at 7.emily d. | First Impressions
El cliente no dejó un comentario.amanda h. | First Impressions
Demetria was so very nice and pleasant! We forgot to bring some bottles of water and she gave my wife & me two bottles of her own. The restroom was spotless and the two young men inside were very helpful and pleasant. The one that initially waited on us even helped me pick a unit for storage that would be easiest for me to drive the 20' truck to! When we finished putting our things in the unit, the other young man who checked us out was nice enough to get the truck and back it out for me. Recommend this U-Haul site if you need to rent a truck or a storage unit.Mike R. | First Impressions
Deneatria and Donna were very helpful is getting my storage area started. ¡Gracias!KEVIN B. | First Impressions
El cliente no dejó un comentario.angelo b. | First Impressions
El cliente no dejó un comentario.SHENA G. | Overall Experience
Had nothing but problems starting at the end of month oneronald s. | Overall Experience
El cliente no dejó un comentario.STEPHEN S. | Overall Experience
El cliente no dejó un comentario.STEPHEN S. | First Impressions
El cliente no dejó un comentario.David E. | Overall Experience
El cliente no dejó un comentario.Tia D. | Online Move In
El cliente no dejó un comentario.David E. | First Impressions
When I came into the Uhaul store I was listened to and very kindly things were put together for my needs. When I left the Uhaul store, I felt encouraged that I had what I needed to make my move, even got mental encouragement as a bonus!Karen B. | First Impressions
El cliente no dejó un comentario.John S. | Overall Experience
Great facility, great great folks!!!Robert D. | Overall Experience
El cliente no dejó un comentario.Robert D. | First Impressions
El cliente no dejó un comentario.Travis P. | Overall Experience
El cliente no dejó un comentario.James c. | First Impressions
Brent was awesome!!Miki S. | Overall Experience
Very unprofessional. Over priced. My unit was ransacked and items like a bookcase belonging to my grandfather stolen. Due to the gate being broken for five months. Units full of mouse/rat excrement & urine. Everything stored had to be thoroughly cleaned before moving into our home, resulting in a extremely costly expense. Very difficult to move around facility due to U-haul moving trucks parked haphazardly along the sides and in the rows leading to the storage unit. I definitely do NOT recommend unless you're desperate. The storage facility I use now is locked, video cameras record each vehicle. And your time you open & close the gate until you open & close to leave is recorded. Only one vehicle can enter at a time and the units are clean. For a lot less money. Thank goodness I no longer have to use the storage facility at 529 Wade Hampton Blvd! One more thing, the largest unit they offer is 10 x 15. If you have a full 26 ft. truck you'll need two units. And that's with professional people packing each unit neatly and using every bit of space. Two units cost $289.90 every month, with vermin infested, hard to get to, no security, etc. Decide for yourself, but I won't use them again.Kathy B. | Overall Experience
Although I give praise to your staff at the Wade Hampton facility in Greenville, SC, the storage room was not in the best condition. The first room I rented had fiber panels in the ceiling damage and hanging from the ceiling coming in contact with it. I complained and the staff moved me to another room. This room had rat droppings on and in my boxes. I complained and ask for the box that controlled the rats. It didn't work and later I complained again then they moved me to another room. The rats were coming from a small hole in the rear wall This was a nasty, unsanitized, and unsafe room. I moved out yesterday and I will never rent another storage area from this Uhaul. I have used them in past years and never had any problems until I rented from this facility.HENRY W. | Overall Experience
El cliente no dejó un comentario.steve b. | First Impressions
Please have a manager call me asap 567-408-6346Matt S. | Overall Experience
Too expensive, several local storage facilities with less expensive rates and same quality service. Ridiculous due date and late feessymura k. | Overall Experience
Very nice and helpfulBridget D. | Overall Experience
Only difficulty was contacting the location by phone was almost impossible to get in touch withKEVIN B. | Overall Experience
Not only did I reach out to Uhaul Office Executive: Pat Llardi 828-358-1212 and left voicemails,my concerns were ignored and I never received a call back. J.R Bellis was unprofessional and didn't careKAMUEL S. | Overall Experience
Very nice, every way possible was greatKathy B. | First Impressions
NDRORY N. | Overall Experience
The guys helped with everything we needed. Would gladly work with them if I move again. They will be the first people I contact for a move.David L. | First Impressions
The service from the employees and the trailer rental were awesome. The "climate controlled" storage units were in bad condition. It was far too hot in those units for me to keep our stuff there.kerry l. | First Impressions
You always had a recording when I called saying you were with other customers. There will be a 10 min wait. You need a answering machine to leave message I called 6 times on a 4 day time span no answeDoak D. | Overall Experience
This company is above excellent!Julie M. | Overall Experience
Poor star is on the low side of poor mice in my things and complained not even a call and even concern ...Denise S. | Overall Experience
Staff was fine but location needs more workers due to slow lines. My password did not work and had to use a temp one.Mike c. | First Impressions
worked greatDAVID C. | Overall Experience
Great, friendly and efficient service. The best I've seen.ian b. | Overall Experience
Great service from both guys there.ian b. | First Impressions
1000 thanks :)James s. | Overall Experience
Very nice and polite and very helpful, pleasure doing business with.ronald s. | First Impressions
My unit was ready and the staff allowed me to move in quickly.KEVIN B. | First Impressions
the fact two hours i had to wait to get my truck and had to pay a 100 dollars more to my movers and the rudeness of malcolm and manager and none caring attitude behavior causing my car to be damaged.Denise S. | First Impressions
Our experience with the facility was highly rated because of the help from your representative named Luke. He was professional, very helpful, and got what we needed. Thank you Luke.Carolyn R. | First Impressions
The guys were very helpful and friendly.Sonya B. | Reservación
I had to clean out my uncle's stuff that had died all by myself on a 90 degree day. Your staff recognized my predicament and were amazing. The helped me so much!mary h. | Overall Experience
Far beyond expectations. Great service. Great people to deal with. Thank you all.,Dennis O. | Reservación
GraciasELIRAN C. | Reservación
n/aAndrew S. | Overall Experience
"Climate controlled" - unit spent most of its time at more than 100F this summer. "Well lit" - 1 month WITHOUT ANY lights. "Secure" - gate often left wide open well after closing hours.michael h. | Overall Experience
Have not arrived yetsusan s. | Reservación
I enjoyed your facility as it was clean and I always felt safe when I went there. The staff was excelent, very helpful, kind and courteous. I also enjoyed one month rent free. Price a bit too high.Carmen P. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!