Comentarios del cliente para U-Haul Moving & Storage of Downtown Fairfield

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Downtown Fairfield

Grado total:

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Justin R. en

Grado:

Team member was unaware of how to do do most of her job. Several times mumbled to herself. I was given this location after I chose the city that was the best fit for me. But Uhaul chose another city.Also did a everything on express check in, that seemed to be a waste of time. Uhaul standards have hit an all time low. The company use to be someone I enjoyed doing business with and now I think I’m going to avoid Uhaul all together. Considering Uhaul does whatever they want. I’m sure this review won’t do all that much. Really disappointing be sure to tell all my friends and coworkers to steer clear.

Sons of I. en

Grado:

WE ARE A SERVICE ORGANIZATION AND RECENTLY MOVED TO OUR CURRENT STORAGE LOCATION. THIS IS THE BEST FACILITY WE HAVE USED AND DO NOT PLAN ON EVER MOVING. ALL THE STAFF ARE GREAT, HELPFUL AND EFFICIENT. TWICE A YEAR WE RENT A UHAUL TRUCK AND ALWAYS RECEIVE GREAT SERVICE. THEY ARE AWESOME!!!!

Laury S. en

Grado:

El cliente no dejó un comentario.

Ashley G. en

Grado:

El cliente no dejó un comentario.

Devin S. en

Grado:

El cliente no dejó un comentario.

Carlos W. en

Grado:

El cliente no dejó un comentario.

Norva P. en

Grado:

El cliente no dejó un comentario.

Gordon B. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

This is an excellent store.Polite and professional staff,efficient service.

Guy F. en

Grado:

Great location and easy to get in and out

Aundrea B. en

Grado:

Everyone was great! It was quick and easy and was overall an awesome moving experience!!! Great staff at this location!! I would like to point something out to the U Haul company though, as a millennial I’m on my cell phone often and it’s easy for me to navigate and use it but maybe keep in mind that you have older customers that aren’t so familiar with phones or don’t understand the whole process of taking our own pictures of the damage and uploading them etc etc because there was an older lady in there that seemed hesitant and confused and said something like “well can someone help me because I don’t know how to download the app” etc etc even though there’s no app to download, she just didn’t understand the process and she also mentioned that she didn’t have storage to hold all the pictures she would have to take of the damage, the staff was kind to explain it to her but maybe for older people or people that don’t use phones so often, maybe have another option for them, maybe something more old school like a walk around with a staff member and write down the damage on paper, to make the older people feel more comfortable rather than doing it electronic.

Lisa F. en

Grado:

Be more clear about exactly where customer can park their car during 1-day rental period “2 doors down.”

Bridgette B. en

Grado:

Upon bringing the truck back, there was a young woman that was very new, she needs to be trained more, she mumbled alot and you could not understand what she was saying. I would like to give a special thanks to the young lady that gave us the truck to take out, she was very professional, she is a great asset to your store she knows her stuff, and a good multi tasker. very impressed with her Customer Service.

Larobb L. en

Grado:

El cliente no dejó un comentario.

Carlos C. en

Grado:

Awesome and friendly employees

Johnathan P. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Traci J. en

Grado:

El cliente no dejó un comentario.

John O. en

Grado:

Process was smooth and easy??

Kim H. en

Grado:

El cliente no dejó un comentario.

Sarah L. en

Grado:

El cliente no dejó un comentario.

Virgilio J. en

Grado:

El cliente no dejó un comentario.

JASON S. en

Grado:

Great experience.

Darrell B. en

Grado:

El cliente no dejó un comentario.

dayna J. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Markia Lemmons was excellent: fast, knowledgeable and friendly.

Valerie G. en

Grado:

Nothing, everything was spot on. Excellent customer service.

Stanley J. en

Grado:

El cliente no dejó un comentario.

Omar C. en

Grado:

The personal was awesome friendly and very welcoming. Thank you guys

Roland A. en

Grado:

El cliente no dejó un comentario.

Natalie T. en

Grado:

El cliente no dejó un comentario.

Aisha A. en

Grado:

El cliente no dejó un comentario.

Marilyn A. en

Grado:

The signage was sort of blocked. i actually went to another location that seemed to have the U-Haul sign more noticeable. Also parking situation was scarce at this location. There were not clear markings where to drive into and park.

John S. en

Grado:

Nothing. Great service! Thank you

David M. en

Grado:

El cliente no dejó un comentario.

Inia L. en

Grado:

None

James P. en

Grado:

El cliente no dejó un comentario.

Kristine B. en

Grado:

None

Joseph P. en

Grado:

No problem with the storage unit, but I tried to rent 2 trucks from the same personnel and they ended up cancelling one of my reservations and then would not help me to rent another truck. Shame!!!!!

Tina l. en

Grado:

Very nice staff very helpful.

DANIEL C. en

Grado:

great staff good facility thankyou!

Marcus M. en

Grado:

Very nice an helpful!

Tina l. en

Grado:

Nice people, well maintained

Lisa M. en

Grado:

Customer service was excellent on both ends. The truck was easy to drive and mechanically sound.

PAM G. en

Grado:

i did not like it when ofc closed

Sharon B. en

Grado:

Over charged

PAMELA W. en

Grado:

It was a whole lot better before UHaul took over, I rented a unit in the forst place because it wasn't a huge corporation, it was a local small storage place. UHaul ruined it.

Arthur S. en

Grado:

Had a great experience with this UHaul facility. Staff was very helpful and made sure everything worked well. Would definitely recommend them to friends.