Customer Reviews for U-Haul Moving & Storage of Downtown Chandler

8,661 comentarios

1375 N Arizona Ave   Chandler, AZ 85225
(Btwn Warner & Ray)

(480) 821-2291

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(480) 821-2291

1375 N Arizona Ave
Chandler, AZ 85225
(Btwn Warner & Ray)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The lock on the passenger side was missing.

FELIX G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erynne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE P. 
Clasificación:
5.0

Was a great experience from start to finish. Rental went perfect and employees were friendly and vet helpful. Two thumbs up

HENRY B. 
Clasificación:
5.0

No comments, everything was very good and no problems.

ISRAEL L. 
Clasificación:
5.0

Great customer service. This was a last minute emergency situation and we were lucky to find the needed truck close to home. We were given very good pricing and flexibility. Would use this U-haul location again. Very knowledgeable and friendly staff. Five stars!

VIVIAN C. 
Clasificación:
5.0

A very pleasant experience

JOEL V. 
Clasificación:
4.0

The front driver side tire on this rental was well worn on one side. Most likely due to a bent wheel hub. It was very obvious when I pulled the fender down. I was just lucky I did not have a blowout on the road. Disappointed that the crew did not see this.

JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDI R. 
Clasificación:
4.0

Better lighting would be nice , but overall secure and comfortable

Donte S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qiang L. 
Clasificación:
5.0

great service

MICHAEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

It would be helpful to give a location when giving the truck number. It was very difficult to find. Luckily there were employees there to pull it out because it was wedged in there really tight. I would have never been able to get the truck out on my own.

Jen W. 
Clasificación:
4.0

Quick and efficient service from the staff and the equipment performed better then expected.

DAVID A. 
Clasificación:
5.0

Wonderful Staff! They all know there job and are very courteous. Thank you all...

JENNIFER L. 
Clasificación:
5.0

Consider offering a military discount. Otherwise great experience!

MARY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene B. 
Clasificación:
3.0

The unit itself is not up too par. Not air conditioned and has issues with the lock. Unit is under par itself but workers were good. I haul needs to fix up the units

Jacob P.  |  Online Move In 
Clasificación:
2.0

Just a bunch of kids spending more time not working than working

DOUGLAS R. 
Clasificación:
5.0

Just keep doing what you're doing, great service

LEANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry A. 
Clasificación:
4.0

Online reservation systems needs major work.

ROBERT L. 
Clasificación:
4.0

The dolley and moving pads I ordered were not in my truck so iad to drive back and pick them up. The employees were great and very prompt.

Ryan H. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRUCE H. 
Clasificación:
5.0

Everything went smoothly. The app worked great. I would use them again.

David F. 
Clasificación:
5.0

Understaffed. Ruth was swamped with a line of people and did a wonderful job!

Marie T. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA P. 
Clasificación:
5.0

Staff was helpful, knowledgeable, and very nice. Thanks to everyone.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE S. 
Clasificación:
5.0

This shop was professional and very helpful.

LISA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
3.0

Employees were average. When I returned it the guy who helped me seemed like he couldn't wait to go home. Just doing the bare min.

BENJAMIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLEN M. 
Clasificación:
4.0

All was well except 24 hours later and I am still waiting on a receipt through email

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N. 
Clasificación:
4.0

Never got my final receipt mailed to me.

KEVIN C. 
Clasificación:
5.0

Austin was so helpful and got our issues resolved quickly

Sara R. 
Clasificación:
2.0

The truck was very dirty and I had to use a different vehicle because the customer didn't drop it off. So they should give me a discount but no.

INEZ R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adia T.  |  Online Move In 
Clasificación:
2.0

The miles were wrong and the fuel was wrong. I drove less than 4 mile and had to put 5 gallons of fuel in the Cargo Van. I followed the instructions as stated and was forced to pay for their mistakes. I paid over $15 for fuel and I was told they do not refund for over filling, but I did not over fill the contract documents they gave me required me to fill it to Full of be assed a $50 fee in addition to $5 per gallon convenience fee. Terrible, but I have learned my lesson.

RONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicklas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
3.0

Reps seem lazy and didn't want to move to assist customer.

jantra O. 
Clasificación:
5.0

Very nice customer service. It took a while longer to go through the process but the 2 men working were trying hard to make things go as quickly as possible.

STEPHANIE T. 
Clasificación:
5.0

This was the filithiest UHaul I have ever had. The windshield was caked in a film from not being cleaned for months so every time the sun caught it I had to drive with my head out the drivers side window. The dashboard lights? Including the radio, did not work. The radio buttons were completely shredded apart and it was obvious that no one had properly cared for the vehicle.

KYLE B. 
Clasificación:
3.0

Everyone was great, the online process wasn't as easy as expected

Angela J. 
Clasificación:
5.0

I had a great experience at both ends. The staff was great.

Jim M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHERYL T. 
Clasificación:
3.0

Only one employee was friendly. But the pick up and return was fast and the equipment was clean and in good shape.

JASON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F.  |  First Impressions 
Clasificación:
2.0

Truck pulls to the direction of a passing vehicle unloaded and loaded. Dangerous at highway speed

MATTHEW D. 
Clasificación:
5.0

The associate who helped me with the pickup & return of the vehicle was very friendly, informative, and provided quick & professional service. She made the experience go from a 9/10 to a perfect 10/10!

LABORAEX A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

the lady who assisted me was excellent. the company is fortunate to have her. she should get a raise.

JAMES S. 
Clasificación:
5.0

Extraordinario servicio al cliente

HENRY K. 
Clasificación:
3.0

Explain the $165 charge

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANITA F. 
Clasificación:
5.0

Great customer service!

TAMISHA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay A. 
Clasificación:
4.0

Transportation always seems to over book but the the staff handled the customers very well.

Raul G.  |  First Impressions 
Clasificación:
5.0

Good customer service

DOUGLAS H. 
Clasificación:
4.0

Good service

Francisco O. 
Clasificación:
5.0

It was excellent

Linda G. 
Clasificación:
5.0

I wish I could remember the office girls names but both were very friendly and helpful.

kelley l.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK D. 
Clasificación:
5.0

I have rented many times from here and the service is always great. The equipment is clean and operational. At first it seems like I have my information for the rental. Then some time later on a subsequent rental I was asked for an alternate phone number. Today I was asked to give somebody else's name and number. No. Just, no. I get it, Uhaul to be able to track people down who steal the equipment. But they have all my information and photos of my driver's license - that should be adequate. Other than this I was very pleased with my rental at this location, as is usually the case.

Archer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIEN CHRISTNER D. 
Clasificación:
5.0

great service clean and new van

MICHAEL THOMAS K H. 
Clasificación:
2.0

Staff was not very friendly at all. The u haul cab it's self smelt like 20 cat littler boxes had been left in there. Was super gross. Had to drive with windows down and still was nauseous from the smell.

SARAH M. 
Clasificación:
5.0

I had trouble dropping off the trailer i rented so i called the 800 number on the door, 800-528-0463, and Philip walked me through a couple of trouble shooting tip and i wasnt able to check in online as my phone was not cooperating. Philip was very patient and helpful and provided some additional tips to help make me feel at ease. thank you so much!

PATRICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
4.0

The staff was very friendly on both visits. The only negative came from the condition of the interior of the truck. It smelled like cigarette smoke and there were ashes at the base of the steering wheel. We wiped down the full interior of the truck but the smell never went away. Other than that, it was very easy to check in and out and the location was very convenient.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARA L. 
Clasificación:
5.0

Guy with tattoos was good. Fast check out and check in

GRAYDON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY D. 
Clasificación:
5.0

Ryan, Austin and team are outstanding and great customer service !!!

KENNETH N. 
Clasificación:
4.0

El cliente no dejó un comentario.

James D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

HECTOR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

Nothing I can think of at this time.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica S. 
Clasificación:
3.0

Helpful but not very friendly.

NANCY E. 
Clasificación:
5.0

young man was very pleasant and proficient in his work

JACK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY R. 
Clasificación:
5.0

Awesome service …awesome employees!!!

ANTONIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Nothing, everyone was great and helpful

MITRAC S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tou Y.  |  First Impressions 
Clasificación:
3.0

I continue to be disappointed with the reservation system. Both times I arrived to investigate the location and then to park my vehicle for storage I was told there was a possibility that I would have to go to another location. When a reservation is made for a location it should be available!

Devra C.  |  First Impressions 
Clasificación:
5.0

Outstanding staff members and very helpful

Marcus M.  |  Overall Experience 
Clasificación:
5.0

Very good

Kojo O.  |  Overall Experience 
Clasificación:
5.0

I am relieved to organize my items that I need for use later. I appreciate the great work.

Bryson T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD W.  |  Overall Experience 
Clasificación:
5.0

The guy helping me at U-Haul was kind, friendly, and he was good remembering numbers so I didn't have to repeat myself. I rented a pick up truck and rented a parking spot to put my car hauler trailer. Pick up and return was a great experience for me. Thank you workers of U-Haul!!!

Johnathan E.  |  First Impressions 
Clasificación:
5.0

The staff went above and beyond to help out where they could. They were very kind and I am very grateful for that.

Elizabeth H.  |  First Impressions 
Clasificación:
5.0

My move in date was up and down waiting but was able move in. U-Haul was outstanding was able to work with me. Five-star for the staff

Marcus M.  |  First Impressions 
Clasificación:
5.0

Ryan was an awesome help!

Ralph S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Ava W.  |  First Impressions 
Clasificación:
5.0

U-haul did not only make it easy for me to move but also provided me with one month free storage. Great job. Keep it up!

Mensah F.  |  First Impressions 
Clasificación:
5.0

I came in 15 minutes before close, with what I felt was a complicated situation. Two employees helped me out no problem. Two more people came in as they were helping me and they solved everyone's "issues" with a smile.

andria a.  |  First Impressions 
Clasificación:
5.0

Too tired to comment. Gitca U-commenter I can rent?

Scott M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony W.  |  Online Move In 
Clasificación:
5.0

Clean, quick, convenient.

Scott E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald s.  |  First Impressions 
Clasificación:
5.0

Customer service is very good and the employees are very helpful and kind

Damion E.  |  First Impressions 
Clasificación:
4.0

Es un muy buen servicio pero me tomo mucho tiempo para comunicarme con un representante por teléfono llamé tres ocasiones y espere por más de 30 minutos cada vez

Jose Q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando U.  |  First Impressions 
Clasificación:
4.0

In my opinion the cost monthly is a little higher than i had originally planned to spend...especially when you factor there's no climate control in the unit..it doesn't even have a light! But the location is perfect and 24 hr access is hard to find.

Terra H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Ella G.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful

Thomas M.  |  First Impressions 
Clasificación:
5.0

Very quick and I’m depth service

Kyller G.  |  First Impressions 
Clasificación:
5.0

Excellent ! Staff went out of their way to make sure I was happy and taken care of.

Debra H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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