Comentarios de los clientes para U-Haul Moving & Storage of Debary

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Debary

Clasificación general:

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John R. | Overall Experience |
Clasificación:

Very nice facility. Good location.

Tabetha J. | First Impressions |
Clasificación:

Young lady working was awesome

Constance E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Victoria J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JORGE C.
Clasificación:

Professional and clean. I dropped off equipment after hours so i didnt get to meet anyone.

Joseph R. | Overall Experience |
Clasificación:

Millie is awesome and always a pleasure to deal with. I will definitely use her facility again if I ever need another storage unit.

Hernan C.
Clasificación:

El cliente no dejó un comentario.

Cortland B.
Clasificación:

All good

Bryan S.
Clasificación:

I normally rent from budget, but this time my experience with y'all was AMAZING! I will only rent from uhaul from now on. Thank you for the great experience!

sam c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rudolph D.
Clasificación:

Like the old saying. If it ain't broke don't fix-it. The service Millie and her crew provide is very consistent and always pleasant.

Victoria J.
Clasificación:

El cliente no dejó un comentario.

Craig W.
Clasificación:

El cliente no dejó un comentario.

Linda D V.
Clasificación:

I only needed the truck for 24 hours and I was charged for more. If on li y needed for the time requested should me made to pay extra amout.

Rhonda H.
Clasificación:

Allow credit for early drop off. We only needed the truck for 5 hours.

Mike G.
Clasificación:

Nice knowledgeable folks

John R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Cynthia B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Wayne R.
Clasificación:

I would like to make a comment about my overall experience with uhaul the location on enterprise was awesome however my overall experience was terrible because I was scheduled to pickup my truck at total car care 5 in Deltona at 8 am this location was closed and I did the online check in and the key was supposed to be in a lock box however when I opened the lock box there was no key so I called customer service and after almost 4 hours they found me another truck at the other location and things seemed fine until I went to drop the truck off and they still had me listed as having the other truck that I never picked up so I couldn't check it in online so I had to call customer service again so needless to say I didn't get my move done in one day like I intended I rented a big truck so I could move it all in one day and since the problem put me 4 hours behind I didn't get it all done so it was a wasted day and now I will have to rent another truck to get the rest done not sure if it will be a uhaul so if anybody actually reads these from corporate have them call me so I can tell them myself my problem isn't with the enterprise rd office just my overall experience

Alexandra T.
Clasificación:

El cliente no dejó un comentario.

Alicia D.
Clasificación:

El cliente no dejó un comentario.

Marcos G.
Clasificación:

Great Customer service!

JOANNE C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Konrad S.
Clasificación:

El cliente no dejó un comentario.

Barry L.
Clasificación:

Not much The lady I dealt with last night was so nice to deal with And this morning the lady at the store was awesome Hooked me up with the trk in a flash and when I returned she set up my storage quickly Great experience

tara S.
Clasificación:

El cliente no dejó un comentario.

Donald G.
Clasificación:

The location & employees were fine. However the company's online presence is poor. After the reservation, the online setup repeatedly refused my DOB & driver license expiration dates. Had to quit & revisit the site multiple times. Also, mobile walkthrough needs overhauling. It repeatedly goes wacky. Not possible to complete.

Matthew P.
Clasificación:

They were very attentive! Nice and professional. They helped attach the trailer I rented and made sure everything was secure. The trailer was well maintained and performed well for my 1000 mile trip. I highly recommend this location for your moving and storage needs.

Sue F.
Clasificación:

Great overall experience on both ends. Actually better than great. Great communication, timeliness & information given. Would recommend to anyone.

GREGORY B.
Clasificación:

Nothing. The front desk person was professional and courteous. All options and insurance was explained

Wyatt F. | Overall Experience |
Clasificación:

There was bugs crawling out of other units and the lights didn’t stay on

Zoraida R.
Clasificación:

i had a truck with the weather stripping that went around the door coming apart and it kept falling out and hitting me in my face..it was dangerous to drive with that hanging...i told the customer service rep at my location that i wanted a discount for having to deal with the issue and she said she could not give me a discount...i would like be returning to that particular uhaul..

NICOLE H.
Clasificación:

El cliente no dejó un comentario.

Jeffrey P.
Clasificación:

El cliente no dejó un comentario.

Kim B.
Clasificación:

This location led by Millie and Melinda is awesome. They go above and beyond for customers. Thank you so much 💓

John M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Julie H.
Clasificación:

I was online booking and I picked a location closest to me but the reservation was made to a location farther away. I don't appreciate the bait and switch.

Kim B.
Clasificación:

The staff at this location in 100% awesome.

Robert L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James P.
Clasificación:

I found the attendant Melinda to be extremely helpful and polite throughout the experience. She was very patient with both myself and other customers and absolutely made sure that the bumps in the 24/7 mobile vehicle rental process, such as a highly delayed approval process, were cleanly smoothed over. My experience was completely restored by her knowledgeable help and polite and affable demeanor

Diana L.
Clasificación:

Keep up the good work 👏 👍 💪

Steven S.
Clasificación:

Very friendly staff

Victor P. | First Impressions |
Clasificación:

Customer service very professional and helpful and friend I definitely and highly recommend the uhaul of orange city (debary)

Zachary M.
Clasificación:

My experience with Uhaul was aweful. The location accommodated where it could. Dishonest truck sizes, a terribly inefficient mobile check out system, and so many tack on charges. Will recommend people search for alternative.

Ryan E.
Clasificación:

El cliente no dejó un comentario.

WALTER C. | Overall Experience |
Clasificación:

The staff is great

Alex W.
Clasificación:

Why is my passport needed for a U-haul. I had to drive back and forth 3 times to get the necessary documentation photos and lost around 1.5 hours to get the initial documentation completed. The helpdesk folks who I reached out were confusing and what they told didn't exactly match with the process I need to do, one of them blocked my booking saying that I was trying to fraud. So sorry, worst experience every.

ALVIN L.
Clasificación:

Nothing

BARBARA P.
Clasificación:

The reservation and pick-up was fairly quick, even with the pandemic. The truck was clean and The process to return the truck after hours was convenient.

Christopher O.
Clasificación:

Like other times, another great experience with Uhaul.

Al G.
Clasificación:

All Good!

Robert O.
Clasificación:

El cliente no dejó un comentario.

Ivelisse M.
Clasificación:

El cliente no dejó un comentario.

Fernando Z.
Clasificación:

The online system still could improve. The local staff was helpful to help with my problems with the online. The local staff saved the day and made it a good experience.

Pam P. | First Impressions |
Clasificación:

Had truck reservations in Cocoa Florida was supposed to have a storage unit reserved in Debary Florida and also to be able to return truck it was a mess got ran back-and-forth to Orange city and Debary. Made two trips to each place got charged for over mileage. Got told at one place couldn’t turn the truck In there because they had no room for it.

KAREN W. | First Impressions |
Clasificación:

Millie was extremely accommodating and professional . My move was a lot less complicated bc of her.

KAREN W.
Clasificación:

Millie was exceptionally helpful. Because of this a lot of related issues were avoided. Thanks Millie!!

CHRISTINA R.
Clasificación:

they need more parking and their should be a cutoff for drop off after hours since they have limited parking.

Catherine H.
Clasificación:

Millie was awesome

Donald B.
Clasificación:

Friendly prompt service. Great experience.

Olga D. | Overall Experience |
Clasificación:

great thhks

Erika C.
Clasificación:

El cliente no dejó un comentario.

elana S.
Clasificación:

El cliente no dejó un comentario.

Lorrie S.
Clasificación:

El cliente no dejó un comentario.

Jonathon W.
Clasificación:

The only thing I didn't like was having to drive the cargo van through the dirt where it was parked. I would like to see the pickup area get some gravel or pavement to make it easier to exit the location. The staff were excellent and the vehicle was super clean. I would definitely use this location again.

AMY MARIE B. | Overall Experience |
Clasificación:

The 2 females (I wish I could remember their names) that are almost always here are both super kind and run this place extremely efficient. Even when they are busy those 2 women know how to hustle and still provide great customer service. A special thanks to the woman with the blonde hair. When we originally got the storage unit she didn’t have me on their reservation list even though I had a reservation number for their location. She was kind enough to be able to provide us with a 10x20 storage unit that we needed for our things. Overall great service and would recommend this location to everyone.

Stanley A. | First Impressions |
Clasificación:

Keep up the Great work- Wendy & Mellie

Maria B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patrick S.
Clasificación:

El cliente no dejó un comentario.

Wanda B.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

Very professional and courteous

Richard T. | First Impressions |
Clasificación:

Millie and the whole crew are very good people to work with. Never ever a problem. I would give them ten stars if they had it.

Carol S.
Clasificación:

El cliente no dejó un comentario.

Carlos V.
Clasificación:

El cliente no dejó un comentario.

Michelle H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jim S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

stuart f. | First Impressions |
Clasificación:

Customer service was amazing!

Tracy K.
Clasificación:

El cliente no dejó un comentario.

Christina M.
Clasificación:

El cliente no dejó un comentario.

Stephen E.
Clasificación:

El cliente no dejó un comentario.

Dennis B.
Clasificación:

El cliente no dejó un comentario.

kathy B.
Clasificación:

El cliente no dejó un comentario.

Michelle F.
Clasificación:

El cliente no dejó un comentario.

Margaret J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Keziah B.
Clasificación:

El cliente no dejó un comentario.

DAVID D.
Clasificación:

El cliente no dejó un comentario.

Kim B.
Clasificación:

Millie McClure was very kind and professional. It was my first time using this uhaul location and whenever I have a needle more services, I will be sure to cime see Millie. I also plan to tell my friends about this location as well.

Mickey D.
Clasificación:

El cliente no dejó un comentario.

Leann F.
Clasificación:

Truck smelled of burning oil.

harry H.
Clasificación:

El cliente no dejó un comentario.

Andrew A.
Clasificación:

El cliente no dejó un comentario.

Saul O.
Clasificación:

El cliente no dejó un comentario.

Margaret J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bruce F. | First Impressions |
Clasificación:

I have been using this facility off and on for years. Millie and her crew are always friendly and happily go about about their work. It is a pleasure to do business with them. I cannot say that about all Uhaul locations I have used through the years.

Jonathan M. | First Impressions |
Clasificación:

Customer service was accommodating with changes I needed to make during my reservation they were very helpful with everything I needed for my move.

Thomas B.
Clasificación:

Good Service

eric w. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOSE C. | First Impressions |
Clasificación:

MILLOIE IS THE BEST

Rogelio J.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

Drove about 15 miles to get some trees, turned it off and it wouldn't start again. Sat there 2 1/2 hours on the side of the road, and when I called they said they had dropped the ball. I left and they towed it to my house to Un load it. Multiple times I said I still wasn't done and needed another truck - never got a response. Turned around two days later and they actually charged me for the truck - i emailed the regional manager explains what had happened and 5 days later still no response and I still haven't had a chance to get the other things I needEd to do Done. I had taken a vacation day from work and I can't even get a response from them or their district manager Tom Burns

Rudolph D.
Clasificación:

When you send copy of bill to customer, make sure their computer has the means to receive the way you send. It did not allow me to preview the bill to make copy. This is the only way I can make copy. I will now have to go to Debary location for copy.

DOUGLAS W.
Clasificación:

Nothing it was great

Randall M.
Clasificación:

El cliente no dejó un comentario.

Valerie K.
Clasificación:

El cliente no dejó un comentario.

Katina W.
Clasificación:

El cliente no dejó un comentario.

Kim H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Caitlin S.
Clasificación:

El cliente no dejó un comentario.

michelle P.
Clasificación:

El cliente no dejó un comentario.

Kirkland W.
Clasificación:

El cliente no dejó un comentario.

Kimberly B.
Clasificación:

El cliente no dejó un comentario.

Pamela M. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Reychelle V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jacob C.
Clasificación:

El cliente no dejó un comentario.

Edward I.
Clasificación:

Everything went fine. pick up and return were very easy, and you can't beat the price

Bruce F.
Clasificación:

Millie and crew are always friendly and helpful. Probably the best run UHaul office I have ever dealt with. (4 different States over 40 years) I don't give recommendations such as this very lightly. She/ they earn it every time.

Kathy G. | Overall Experience |
Clasificación:

Very happy! Staff always a pleasure speaking to, and fast & convenient service when paying your bill! Thank you to all that made my experience with Uhaul very nice!

Fayette B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Fayette B.
Clasificación:

El cliente no dejó un comentario.

Derry H.
Clasificación:

El cliente no dejó un comentario.

Dusty M.
Clasificación:

El cliente no dejó un comentario.

Anibal L.
Clasificación:

El cliente no dejó un comentario.

Shaun B.
Clasificación:

Very easy and smooth rental. The associate was extremely friendly and helpful!

Esteban C.
Clasificación:

El cliente no dejó un comentario.

Vivian K. | Overall Experience |
Clasificación:

Loved it- we have used them twice.

Xavier C.
Clasificación:

El cliente no dejó un comentario.

Brian W.
Clasificación:

During these days and time ... I think everything was efficient, courteous and maintaining the standards needed to keep all customers and associates safe.

Odessa T.
Clasificación:

Great service and friendly staff.

Deanna L.
Clasificación:

Staff and service were great.

maruenne C.
Clasificación:

Very professional employees. Easy process

Gary P. | Overall Experience |
Clasificación:

The folks that run this facility are top notch people. Very friendly and extremely helpful. I praise their customer service.

evelyn D.
Clasificación:

My experience was horrible due to the many changes and locations I had to visit to get my reserved reservation fulfilled.

John T.
Clasificación:

El cliente no dejó un comentario.

Paul T.
Clasificación:

El cliente no dejó un comentario.

TERRY B.
Clasificación:

Millie made the entire experience timely and enjoyable..

Michael O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john T.
Clasificación:

El cliente no dejó un comentario.

Eugene D.
Clasificación:

The driver door was squeaky and needed some WD-40

Walter H. | Overall Experience |
Clasificación:

Need ramps over the door threasholds. A 2 inch drop is impossible to get over with loaded furniture dolly. Damaged oak dresser, dolly stopped, dresser kept going. All doors like that. Tried to check in to unit to unload and return truck 20 mins before closing and giy inside shut computer down so he couldnt help me. Had to come back mext day and go over on milage and jad to hire help the next day to unload.

Thomas D.
Clasificación:

El cliente no dejó un comentario.

Michael O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Eugene G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James H. | First Impressions |
Clasificación:

Very, very friendly, knew the answer to every question I asked, and was very patient with the unloading of my truck, couldn't have asked for a nicer person to deal with, very professional, would reccomend this Uhual storage to everyone

Dominick D. | Overall Experience |
Clasificación:

We had a new shed installed on our property and no longer had a need for the storage facility.

Radames M. | First Impressions |
Clasificación:

I was treated with respect and a knowledgeable person. I was very pleased with the service

barbara a. | First Impressions |
Clasificación:

Easy transaction. People always very very helpful.

Rafael D. | First Impressions |
Clasificación:

I was able to walk in and walk out with a rental, and a storage room in less than 30 mins, returned and stored my goods all within 4 hours. Thank you

Vivian K. | First Impressions |
Clasificación:

Very courteous, efficient, professional young men who really knew how to pack a truck. The owner and his wife are wonderful people to work with and both are make sure you understand everything.

Gary P. | First Impressions |
Clasificación:

The women that helped us with our check-in was fantastic and extremely friendly.

sharon m. | Overall Experience |
Clasificación:

Thank you for keeping my belongings safe and secure. Well done!

Diane B. | Overall Experience |
Clasificación:

your prices are too high you're not competitive with other places you want $75 for five by five I just got a 10 by 5 for $64 and only $1 for the first month's rent comparatively speaking for the 10 b

yolonda h. | Overall Experience |
Clasificación:

They was very helpful respectful and polite I highly recommend this place

Felix R. | Overall Experience |
Clasificación:

Staff and facilities were awesome. Thanks

Paul L. | Overall Experience |
Clasificación:

Not secure, no locks on storage facilities exterior doors. Used to have 'em, now just walk right in. Probably not too difficult to break into a locker.

Kyle L. | First Impressions |
Clasificación:

The rental was extremely easy and quick. The owner was very nice.

jeffery h. | Overall Experience |
Clasificación:

Extremely professional

Desi Rae M. | Overall Experience |
Clasificación:

Always professional and courteous staff. Only place I use when I need storage. And I highly recommend.

Brandon M. | Overall Experience |
Clasificación:

The heart that the owner and staff have is so big and awesome. Everyone was helpful and professional.

jennifer d. | Overall Experience |
Clasificación:

Staff was very friendly and helpful.

jeffery h. | First Impressions |
Clasificación:

Very professional and understanding to our needs

Cynthia H. | First Impressions |
Clasificación:

Millie is Great To to do business with.

KELLY G. | Overall Experience |
Clasificación:

Place was very nice and

lisa s. | Overall Experience |
Clasificación:

Wonderful service

arcadio r. | Overall Experience |
Clasificación:

Monthly rental for the size storage and climate control was within reasonable cost to rent, compared to other storage facilities that are overrated and unrealistic rental cost.

Scott T. | Overall Experience |
Clasificación:

All the folks here are very friendly and helpful. Move in and move out was made very easy. Would definitely use them again. Thanks U-Haul of Debary.

Betty W. | Overall Experience |
Clasificación:

Everything was great. Thank you!

Ralph B. | First Impressions |
Clasificación:

Awesome people at this location. Will definitely use again.

Kevin W. | Overall Experience |
Clasificación:

Thank you!

Steve C. | First Impressions |
Clasificación:

Friendly staff, knowledgeable

Jose R. | Overall Experience |
Clasificación:

Awesome customer service, friendly and very helpful staff.

Jorge a. | First Impressions |
Clasificación:

Clean very easy and fast service

Kevin W. | First Impressions |
Clasificación:

Thank you for pleasant experience

Sandra L. | Overall Experience |
Clasificación:

There were significant issues to my move in. Things cleared once the manager intervened.

DALE D. | Overall Experience |
Clasificación:

MY moving out was as good as my moving in.

pam h. | Overall Experience |
Clasificación:

Best place!

Susan R. | Overall Experience |
Clasificación:

I can't say anything negative. They resolved my need.

coty m. | Overall Experience |
Clasificación:

The lady that was at the desk was just amazing The Owner kept blowing up her phone and I thought that was really rude of the owner but the girl who was working was just AMAZING

Marquis D. | Overall Experience |
Clasificación:

I was overcharged for fuel I had proof the fuel was not full of the Uhaul I picked up. I was overcharged for fuel, my dispute wasn't settled properly. Need my refund handled professionally!!!!!

Georgia G. | Overall Experience |
Clasificación:

Everything was great

Paul B. | Overall Experience |
Clasificación:

Very impressed and pleased with the staff and the facility! Highly recommend them

Robert G. | Overall Experience |
Clasificación:

Water leak in unit. Ruined some of my stuff. BAD NEWS!!! Lights inside the indoor facility are on a timer. The light time goes out too fast. My wife has a walking disability,Lights went off on timer!

Stacey B. | Reservation |
Clasificación:

The entire process was flawless. The manager was so friendly and helpful.

David A. | Overall Experience |
Clasificación:

Excellent choice.

SHERLIE M. | Overall Experience |
Clasificación:

My main concern was the increase in the price of the unit.

Emmanuel A. | Overall Experience |
Clasificación:

It was nice to keep my things in a clean and safe place.

mary w. | Overall Experience |
Clasificación:

The staff was very friendly and helpful. The overall experience was very good.

Gwendolyn M. | Overall Experience |
Clasificación:

Had to wait a long time while attendant waited on others renting trucks, etc. Need two people in office when it's busy time.

Thomas B. | Overall Experience |
Clasificación:

My problem wasn't the ones who own or run the storage place. But the first day apon moving in some junkies were locked out asking about cutting the bolts on their unit.

Cindy D. | Reservation |
Clasificación:

The service that was provided on the day we arrived in Florida was excellent. Millie provided great customer service for our needs especially after a long drive from Ohio. Thank you!

David R. | Overall Experience |
Clasificación:

Very professional. Team will help with a good attitude.

Donnella H. | Overall Experience |
Clasificación:

Always helpful.

beverly m. | Overall Experience |
Clasificación:

Thank you Melinda and Millie for all your help for the past year, this facility is tops because of you two ladies

HECTOR A. | Overall Experience |
Clasificación:

Awesome experience, a will highly recommended.

Jeremy R. | Overall Experience |
Clasificación:

It really was a nice, quiet, clean and convenient facility. Easy access and excellent service.

Donald P. | Overall Experience |
Clasificación:

A very convenient and painless storage space experience. Staff was very helpful and attentive.

diane g. | Overall Experience |
Clasificación:

STAFF WERE EXCEPTIONALLY HELPFUL AND ALWAYS COURTEOUS. THANK YOU FOR A GOOD EXPERIENCE DURING A STRESSFUL TIME OF MOVING.

Esemralda S. | Overall Experience |
Clasificación:

This place is clean, great customer service. If i needed a storage unit I will use them again.

Shauna M. | Overall Experience |
Clasificación:

Millie is very helpful in helping choose a storage unit that was large enough for all our stuff. Her storage units are clean and don't have any bugs. I HIGHLY recommend her storage units.

Terry M. | Overall Experience |
Clasificación:

The first free month certificate is a joke. I got locked in the facility for three hours.The insulation on the ceiling fell all over my stuff

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