El cliente no dejó un comentario.Rui L.
Customer Reviews for U-Haul Moving & Storage of Coram
Coram, NY 11727
(3/4 of a mile East of Route 83)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 6:30 a. m. - 8 p. m.
- Dom.: 8 a. m. - 6 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Magie H.
El cliente no dejó un comentario.COLE H.
El cliente no dejó un comentario.ALYSON S.
Staff was very friendly and helpfulJANETTE R.
Gentleman who got me set up was really helpful. It was late in the day and he took his time to make sure I was all set. Really great guy!William B.
Make sure all tires are good!GARYL P.
Helpful staff. After hour drop box. Upon completing a long moving day, I errantly left some small items in trailer which was immediately rented out the next day. Eric happily attempted to contact next renters for me, working to recover my items (however, unsuccessfully... that's on me). Place is clean and well run. Great experience.Jim R.
Perfect. Representative was awesome.Kevin L.
the staff was very professional and knowledgeable. The Manager Arron was very attentive to all my needs. Always have a great experience . I love This location . I left my charger in the truck and the manager called and returned it that was very honest. And my air pod. Which is very expensive. Thank you uhaul team. At Coram. Mr William.WELLENEC W.
This location is so convenient I just love the customer service can't say it enough all the team there does there best to accommodate me as soon as I walk in. Teamwork Mr. Williams and his team is wonderful.WELLENEC W.
Nothing Tom was amazing and made things very easyVincent F.
El cliente no dejó un comentario.Min Kyu H.
I haul and movers were professional and helpful. Made moving a smooth experience.William D.
All goodSelman K.
El cliente no dejó un comentario.COREYANTHONY R.
Increase the supply to more adequately meet the demand. I had to resort to a smaller truck than I needed, so I wasn't able to bring all of our stuff with us.Justin W.
El cliente no dejó un comentario.George R.
El cliente no dejó un comentario.GEORGEJ V.
At the pick up location I was told by the employee Edward that I would be reimbursed for all of the fuel that I put in the truck, that was above the amount that was initially in the truck at pick up. Now corporate said that's not the case. I will never use u- hole again. I will go on Yelp and Twitter and explain how your employees lied and misled me. If you charge the next person that used the truck a fuel charge you will be stealing his money. As that was not your fuel. Nowhere in my contract did it state that I would not be reimbursed.Matthew F.
Eric was amazing!ALYSSAM E.
El cliente no dejó un comentario.Danielle G.
Perfect customer service !FRANK J.
Eric made the return a piece of cake. Its nice when some part of a move goes smoothly.Steven C.
All was fine. Thank youDONALDR T.
El cliente no dejó un comentario.JACOBJ W.
El cliente no dejó un comentario.JOSEPHSTEPHEN L.
It was easy to rent , the van was clean and in very good condition and the late drop box made it easy to return the van and keysDENNISCHARLES SR B.
El cliente no dejó un comentario.KELLY M. | First Impressions
Nothing everything was greatKevin W.
El cliente no dejó un comentario.JOSEPHSTEPHEN L.
Uhaul staff do not procrastinate at this location. I want to say a personal thank you to all the staff that said happy birthday to me when I walk in to get my truck and they look at my license thank you again for the Acknowledgment . Great management and team. Mrs. WilliamsWELLENEC W.
The staff at Coram U-haul were very friendly and helpful.richard M.
Excellent service May Lord Jesus Christ bless all company employees and best wishes for business ðŸ™ðŸ’ðŸ’™ðŸ‡®ðŸ‡³michael K.
El cliente no dejó un comentario.NIRAVKUMARGIRISH S.
El cliente no dejó un comentario.adonis V.
Very slow unsure of what they were doing actually took longer to deal with the office than unpack the truck into the storage unitMICHELLELEE D.
They staff does a very nice job.Kenneth B.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.BENOIT B.
Very professional and they care about their customers.Terry M.
Office was hard to findLAURENVICTORIA G.
El cliente no dejó un comentario.PHILLIPWOOYEON H.
El cliente no dejó un comentario.Edward S. | First Impressions
Eric was the gentleman that helped us. He is very personable, extremely knowledgeable about the products and went the extra mile to make sure that our experience with their Uhaul center was nothing but the best. I highly recommend visiting them if you need towing or moving trailers, I will be using them again next time for sure. Thanks again guys you were great and saved the day for me.Lawrence C.
Nothing it great service ... all the service people were excellent...RAYMOND L.
It's my pleasure to say happy Father's Day to all the man then I've seen at this location. Truly as a customer I can say there services which they provide to me as a customer I can recommend this location to others great service. Mrs Williams.WELLENEC W.
Just keep doing what you doing now excellent experience as well as my last visitCharlie K.
Both Tom and his associates are top notch. Great customer service. Definitely will rent from this particular hub again. True customer service oriented. Thank you so much guys!BHEATHER M.
You cannot get someone on the phone I called to let them know they forgot to include the trolley with my order and I was unable to reach anybody.Daniel M.
Erick is the nicest kindest personKELLY B. | First Impressions
El cliente no dejó un comentario.paula S.
El cliente no dejó un comentario.Paul A.
El cliente no dejó un comentario.SAKIA A.
These employees are great!! They are always informative and helpful and I always have a great rental experience. Thank you guys Aaron and Eric for a great customer services. Absolutely phenomenal. Mrs WilliamsWELLENEC W.
Very quickly and fast serviceIvonne V.
The pickup time for the truck was 3pm and this guy closed at 3pm, Didn't tell me anything or call to notify me. Horrible place!DIPALVIBHAKAR D.
El cliente no dejó un comentario.Jeffrey M.
El cliente no dejó un comentario.William S.
I love this location I was at 141 middle country rd , service was creepy clean . This location is great couldn't have ask for a better service. They are polite friendly and helpful attentive. Mr Williams is the best.WELLENEC W.
El cliente no dejó un comentario.Gary L.
uhaul phone app sucked. laggy, inconsistent. Check in procedure should have been started prior to leaving house as the app requires pictures of driver and driver license. That information can be entered way prior to arrival. The personnel at the pick up location were extremely helpful.Bruce R.
El cliente no dejó un comentario.Dorene M.
El cliente no dejó un comentario.Joseph L.
Really nice and Professional guys. Ty very much. Franco & Tiana D'OrtonaTIANA D.
El cliente no dejó un comentario.Paul H A.
El cliente no dejó un comentario.JOANNE J.
El cliente no dejó un comentario.Peter M.
El cliente no dejó un comentario.Alexander B.
I would only add one thing... There were some puddles on the ground of the interior first floor near the units. They seemed to just be in the hallway though, so that is why it hasn't affected my review. Other than that, very good process for me.Deniz K. | Overall Experience
The truck did not have the furniture dolly, had to go back go pick up, it also did not have a zip tie on furniture pads so i was concerned id be charged for them when i didnt purchase them.Christine G.
Make it less expensive. Home Depot has the same truck available for one-quarter the cost.Mark W.
El cliente no dejó un comentario.Vinny R.
There nothing i see you need to improve, the people the services and vehicles are excellent!!victor G.
Nice people very helpfulRITA C.
Mr. Aron Mr. Eric and Mr. bigelow it is always a pleasure to walk into U-Haul with such a delightful greeting hello how are you what can I do for you today and believe me their customer service is remarkable remarkable., mr Aaron go above and Beyond to please me as a Customer thank youWELLENEC W.
Develop a U-Haul E-Z Pass use system.GREGORYP S.
El cliente no dejó un comentario.JUAN C.
Nothing everything went smoothly from the pick up to the drop offCharlie K.
Your manager is a great person at the front counter. Very helpful and professional.Douglas L.
You can't improve perfection Incredible customer service thanks guysEDISON E.
It is always an absolute pleasure to visit this office staff goes above and beyond the needs for me as a customer.WELLENEC W.
El cliente no dejó un comentario.Richard W. | First Impressions
El cliente no dejó un comentario.jo s. | First Impressions
El cliente no dejó un comentario.EMERSONM S.
By far the most unprofessional experience I've had with a business to date because of the poor customer service your employee Eric Austin & Scott have provided. Eric Austin threatened and challenged me plenty of times to a fight in which I would not of been scared one bit of this little guy but I was in the process of moving furniture into storage with my family. This guy was acting as if we were on the street and even told me let's walk down the block off camera and handle it. I am 33 yrs old with 2 children & I can't believe I had to deal with this poor customer service from your company. Had I not been with my nephew and family things probably would've went a different route to teach him a lesson but I'm glad I kept cool and got my storage and got out of there. The topping on the cake as I was moving all of my storage into unit another customer comes around the corner in the biggest box truck you have and tried to cut the corner to short and smashed and swiped the whole front of my uhaul truck that was totally off with no key in it in park. This was the worst experience I've had recently with a business and most of it was due to poor customer service, one of the main things that draws attention to your company you guys shouldn't be pushing customers away based on your staffs attitude. I know Aaron personally from past business and he would've never gave me this type of customer service. I'm very sorry that you guys have to deal with these type of comments but I'm sure it isn't the first based off of his short temper and attitude.RICHARD II T. | First Impressions
I reserve my truck several weeks before my move and we confirmed but when we went to pick it up the day of my move, the vehicle that I reserved Was not available and it was very stressful. We had to wait for a quite a while and then eventually we were sent to her another location.John B.
The customer service I received from your employee Eric Austin was totally unprofessional. The gentlemen got easily frustrated with me because I was upset I was supposed to be reserved for a 10x10 space that he said was unavailable currently at the moment. He then walked out after continuing to give me an attitude in a threatening manner as if he couldn't deal with me and he was going to get someone else or he would do something to me. He then told me we can get outside and â€œhandle it like menâ€ also told me to meet him down the block around no cameras. Mind you I'm 33 yrs old with 2 kids there is no way I was scared of this small guy but really this is how you act at work? No matter how frustrated I got his behavior was beyond unacceptable. Finally another Employee also that was pretty confrontational by the name of Scott I believe was able to get the order done for me and work it out but he still was very nasty as if he was taking his side. Both of them were talking to me like I was a child and I don't take that lightly. He literally told me the only thing at he would finish the order for me is if I shut up and didn't say one word like I was just supposed to deal with their verbal abuse and have no opinion whatsoever. I told both of them plenty of times they were very unprofessional at their customer service & I would be reporting this. I know Aaron personally from past business and he would never give me this type of service as a customer. I've worked customer service many years of my life and this is not the way a business is ran this is the way you lose good business. I hope you would take this into big consideration. Last but not least as I'm moving all of my furniture into the storage unit, a customer comes around the corner in the biggest box truck you guys have and just tried to squeeze through a Space around the corner where he knew he didn't have clearance and just swiped the whole front of my truck. I then walked back to the front of the facility and reported the incident. So for the final answer this experience was literally the worst experience I've had for a business currently to date 5/17/21RICHARD II T.
El cliente no dejó un comentario.Alyssa M. | Online Move In
Great experience!!LISAM R.
Great peopleNorton G.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.DIONS C.
the online check-in was slow & on-line agent didn't respond to texts, but the on-site person called & helped me out, so service at this location was great. The on-line check-out process was quick & easy. Will definitely use this location again!Cheryl P.
Be more understanding and not overcharge customers for fuel reimbursement during a gas shortage.Kevin F.
The lady on the phone was very rude, cursed at me and my husband and made it seem that we were wasting her time because we were asking questions regarding pricing. Terrible customer service. Oh and she also called me racist.Marqita W.
El cliente no dejó un comentario.SEAMASE R.
El cliente no dejó un comentario.JESULA M.
Arron Williams is very friendly and all his staffs are very professional to me whenever I go there.WELLENEC W.
Just friendly service.RANDOLPH B.
Inspect and Check that trucks don't leak from rain into the truck body.GREGORYP S.
El cliente no dejó un comentario.PAOLO M.
Customer service was fantastic! Very helpful and friendlyChristina G.
Friendly, efficient. Used UHaul before. My info was on file, and it was simple and easy to rent the van.Kathie D.
The building my unit was in smelled like urine. There must be a person living in there. This is why I couldn't continue business with you guys. I did inform staff.SEAN R. | Overall Experience
While the serivce was great and the location clean and efficient, I did feel accused during the inspection as the tech pointed out some older damage on the front, top left corner of the trailer. Beyond that, I would certainly use this location in the future.Tony A.
El cliente no dejó un comentario.Todd F.
Everything was fineCooper P.
El cliente no dejó un comentario.zaid A. | First Impressions
The UHAUL representative was very helpful! The unit was cleaned when he walked me to it (not his fault) and when he couldn't find another clean unit, he cleaned it himself. The unit did smell like hay but I know that was no fault of him so although that was the case, the representative was so helpful hence the above average rating.JAIMIES J. | First Impressions
El cliente no dejó un comentario.eleni c. | Overall Experience
El cliente no dejó un comentario.Maxwell M. | Overall Experience
El cliente no dejó un comentario.Robert C. | Overall Experience
Everyone was always courteous and helpful.JOHN G. | Overall Experience
The online check in process seemed easy but I arrived to the unit after closing. It took a while to figure out how to get into the building as I was trying to access the slide doors when Afterhours the manual entry door is the only point of access. It would have been nice to know that. Also, once I got in there was a locked padlock on my door so I couldn't get into the unit anyway. That was very poor. When I tried explaining that to the rep the next morning he wasn't understanding what I was saying even though there is no clearer way to say there was a locked padlock on my storage unit and I couldn't get in. That was very disconcerting but he was helpful and once he understood what was going on he unlocked it.Michael A. | Online Move In
I know in business: payroll is your only controllable expense , trying to figure out your busy times could be a challenge! I'm saying that , there are some days when the facility is short staffed and the wait in the office is a little long. Still my overall experience was great. Those times when you were short staffed, the employee that was there was doing a good job.JOHN G. | Overall Experience
My experience with this facility and especially its staff exceeded all of my expectations. Every single person I dealt with went above and beyond to help me with anything I needed. I will definitely be using them again and would highly recommend them to anyone.John V. | Overall Experience
El cliente no dejó un comentario.ROBIN S. | First Impressions
The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS familyANTHONY R. | First Impressions
El cliente no dejó un comentario.Steven K. | First Impressions
El cliente no dejó un comentario.danielle g. | First Impressions
The staff at the Coram location are very helpful and friendly.ALANNAELLICE F. | First Impressions
Your Staff is very knowledgeable and helpful.tony r. | First Impressions
The storage was clean and the gentlemen was friendly but my overall experience with Uhaul was a disgrace I would never recommend them to anyone They dont keep their word. If you book a truck in advance it doesnt mean anything because up to the last minute they change your order It was a great inconvenience and a supervisor never called me back when i requested. They only send emails saying they cant do anything for meMelinda S. | Overall Experience
Been a client for many years there was water damage in unit that I was never notified of so I lost a few things , thanks , when I closed out I asked if there was a partial refund for the month and was told I was already out of the system and the person who closed me out said they didn't know . I called the main number waited on hold for 20 minutes , was told to call another number which I did , and was told to call the manager of the Coram location I was in , the manager was not in , no callback , no response .MATTHEW M. | Overall Experience
All your people were fantastic!Anthony W. | Overall Experience
Very friendly staff, the facility was always clean.Madeline D. | Overall Experience
El cliente no dejó un comentario.William B. | Overall Experience
El cliente no dejó un comentario.MARGARET F. | Overall Experience
El cliente no dejó un comentario.robert e. | Overall Experience
These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!Carl F. | First Impressions
Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.Harold T. | First Impressions
Nice workersTheodore C. | First Impressions
When I first rented the storage unit I 100 question to asked, it turned out I didn't have to asked none of my questions. The manager was very acknowledge and explain all. Very nice and well kept, clean storage units.helena b. | Overall Experience
El cliente no dejó un comentario.Silvia D. | First Impressions
I had an easy time both getting a storage unit and moving in. I appreciate the cleanliness of the facility and bright lights.Dianna L. | First Impressions
This rental occurred as a result of the Covid19 outbreak. U-haul was extremely helpful in getting our son back from college during this unprecedented time. GraciasRichard C. | Overall Experience
Bad customer servicesAZIM s. | Overall Experience
Excelentemarjorie l. | Overall Experience
Always helpful staff and easily accessible unit/facility, thank you.Florence F. | Overall Experience
Ft safe and secure with my things there. Staff always promptly helpful.shawmeeka r. | Overall Experience
Awesome experience. Thank youKathryn B. | Overall Experience
Clean facility. Could use a ramp near load and unload areadonna G. | Overall Experience
Thet Took a few hours to unlock the storage unit and I had people waiting around ready to help me move. Other then that so fare so good.Chris E. | First Impressions
Very good customer serviceVictoria W. | Overall Experience
.Derek J. | Overall Experience
The staff is excellent... especially Lauren The manager.STEVEN M. | Overall Experience
Lauren was very helpful and courteous.Stefan m. | First Impressions
Couldn’t have been better!!!James A. | First Impressions
Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castellisal c. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!