Customer Reviews for U-Haul Moving & Storage of Coram

3,427 reviews

532 Mdl Country Rd   Coram, NY 11727
(3/4 of a mile East of Route 83)

(631) 732-8188

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(631) 732-8188

532 Mdl Country Rd
Coram, NY 11727
(3/4 of a mile East of Route 83)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 6:30 am - 8 pm
  • Sun: 8 am - 6 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kirk-patrick T. 
Rating:
5.0

It is a good service an very convenient.

alexander G. 
Rating:
5.0

Customer did not leave a comment.

MARKCRAIG D. 
Rating:
5.0

GREAT EXPERIENCE AT THIS LOCATION. THE TEAM WAS PROFESSIONAL AND COURTEOUS. THE VEHICLE WAS NEW AND WELL MAINTAINED. WOULD DO BUSINESS AGAIN.

Alex M. 
Rating:
5.0

Customer did not leave a comment.

DANIELFRANK D. 
Rating:
5.0

Great experience!!

Chris S.  |  First Impressions 
Rating:
5.0

Great customer service and was given an extension in time when I underestimated how long I would need the truck for.

CHARLENEE T. 
Rating:
5.0

Great service as always

THOMASVINCENT JR L. 
Rating:
5.0

Worker was very friendly and helpful.

JESSICAF F. 
Rating:
5.0

The employees are always very friendly and always ask me if there’s anything I can do to help me they would appreciate that very much

jo s.  |  Overall Experience 
Rating:
5.0

I don't know it was pretty much what I hoped for.

Michael H. 
Rating:
5.0

Malik and Tom were excellent!!!

DEBORAHM H. 
Rating:
5.0

Customer did not leave a comment.

NICOLE V. 
Rating:
5.0

Customer did not leave a comment.

Luba L.  |  Overall Experience 
Rating:
5.0

The headlight was going on the right side This should of been checked before we took it.

SUSANG S. 
Rating:
5.0

Customer did not leave a comment.

ANDREWC H. 
Rating:
4.0

Customer did not leave a comment.

Johnny C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

WESLEYN M. 
Rating:
5.0

Young man at the desk was very friendly, helpful and courteous. He made the experience even easier than it already was. Please thank him for all his help and knowledge.

Joseph D. 
Rating:
3.0

Customer did not leave a comment.

THOMASJOSEPH F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
4.0

Customer did not leave a comment.

Russ F. 
Rating:
5.0

I needed a trailer on short notice and they had exactly what I needed. Also I forgot my hitch at home and they had them for sale. It hurt to buy one but was extremely grateful because I was in a rush.

DEREKJ W. 
Rating:
5.0

Customer did not leave a comment.

Arnold M. 
Rating:
5.0

Customer did not leave a comment.

NAITRAM S. 
Rating:
5.0

Nothing Everything was great.

DONALDP K. 
Rating:
5.0

Customer did not leave a comment.

ZAKILRAS C. 
Rating:
5.0

Everyone there was very friendly and they are good at helping you get the equipment you need. Location is well stocked with moving supplies. I did own a diecast replica of a U-Haul moving truck and this little character that was supposed to be a bunch of U-Haul boxes come to life as a little box man. It would be neat if you could get little souvenirs like that for those like myself that like those types of things.

SCOTTT L. 
Rating:
5.0

The truck was clean. It took a while to heat up but ran ok.

MELINDAANN P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

I had wanted to pick up truck on Thursday night, but previous renters had not returned it so we had to alter our plans and pick it up on Friday instead. The staff here more than made up for the initial inconvenience. I highly commend all of them for their professionalism.

Nana Yaa B. 
Rating:
3.0

Customer did not leave a comment.

Carlos L. 
Rating:
5.0

Customer did not leave a comment.

CHAO F. 
Rating:
5.0

Perfect!

Charles G. 
Rating:
5.0

Update all pictures of truck when customer is doing the pre check list

STEPHAN P. 
Rating:
5.0

Nothing

Roseann M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS B. 
Rating:
5.0

My condolences to Mr. Williams and his family. The staff did a great was surprise to see the Halloween decorations really different.

WELLENEC W. 
Rating:
1.0

Eeeez

JAMES S. 
Rating:
5.0

Attendant was very helpful in getting me set up and ready to go.

Charles G. 
Rating:
4.0

Customer did not leave a comment.

Wesley N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

richard A. 
Rating:
5.0

Eric set us up for the truck rental and was very polite and informative. On way back gentleman who checked us in as very polite.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCEEDWARD W. 
Rating:
5.0

Everything was perfect. Malik was a pleasure to deal with a true asset to your business.

CYNTHIA G. 
Rating:
4.0

I was told i was gonna get a 15x9 then it was rented out and i had to pay for 2 9x9 and was given "first month free" even though i was already going to rent a truck and the promotion was first month free. Womp.

daniela s.  |  Overall Experience 
Rating:
5.0

Both haul reps were A+

GREGGE D. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

You did just fine , thank you.

Dana K. 
Rating:
3.0

Rat droppings in boxes, items eaten into, rat urine, ruined items

ejiro u.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOEL A. 
Rating:
4.0

Customer did not leave a comment.

Edgar C. 
Rating:
5.0

Tom in Coram offered outstanding customer service. He was very courteous and answered all of our questions. He assured us if we had any issues we could call him.

irene A. 
Rating:
5.0

Quick in and out service, helpful and friendly.

Karin K. 
Rating:
5.0

Awesome service and super accommodating

Anthony N. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
4.0

Customer did not leave a comment.

MATTHEWL I. 
Rating:
5.0

Customer did not leave a comment.

OSMAN K. 
Rating:
5.0

Customer did not leave a comment.

DANYLO Y. 
Rating:
5.0

Everyone was super nice and professional.

SUSANA M. 
Rating:
5.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

Excellent experience. Very friendly and attentive staff. Clean and well maintained vehicle.

ERICHROLAND S. 
Rating:
5.0

Customer did not leave a comment.

Heinrich V. 
Rating:
5.0

Excellent customer service, was very pleased with my overall experience and will do it again.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

LUISANTONIO R. 
Rating:
5.0

The gentlemen working the desk inside was very friendly and helpful when I rented a moving truck.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWT B. 
Rating:
4.0

Fill the tank with gas

Alan S. 
Rating:
5.0

very heipful attendants Was a pleasure doing business with them

DENNISROBERT S. 
Rating:
5.0

There is nothing wrong to change in this location. Aroon and Malik was great. Very friendly, professional Knowledgeable fast. Outstanding customer service. Thank you

Umut E. 
Rating:
5.0

Customer did not leave a comment.

Shane L.  |  First Impressions 
Rating:
5.0

Customer service rep, Austin was awesome: Professional, knowledgeable and quick

GARYT C. 
Rating:
4.0

Customer did not leave a comment.

Wesley N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

les L. 
Rating:
5.0

Customer did not leave a comment.

Shah M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

All local locations had no availability but low and behold this place had plenty. They really came through in a pinch.

Carl O. 
Rating:
4.0

My account was not closed out the day I moved all my storage . My credit card was charged a extra month. It eventually was taken care of after I called U-Haul but the fact that it was left opened and I was charged a extra month made the difference of a 5 star rating and a 4 star rating. Otherwise all in all I would still recommend U-Haul in Coram to my friends. 4 Stars

Eddie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Staff very friendly, professional and helpful . Definitely recommend this business.

DENNISMICHAEL J. 
Rating:
5.0

Customer did not leave a comment.

BENNY C. 
Rating:
5.0

Customer did not leave a comment.

DAVIDS S. 
Rating:
5.0

Customer did not leave a comment.

Shahid S. 
Rating:
5.0

Customer did not leave a comment.

LUISANTONIO R. 
Rating:
5.0

Great job !!!!!! Loved

sergio D. 
Rating:
5.0

Need more people in this location specifically in weekends.

JUNAYET H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Tried to contact u haul from 2:00 pm and did. Not get any help. Nobody answered the road service phone for at least 4 hours. Started hone and tire blew out on trailer. This is later in day around6:000 now. Did not get road service until 11:00 during torrential downpours. I would have been home before rain if you had some type of reliable road service.. 3 hour ride took 14 hours.

WILLIAM N. 
Rating:
5.0

The passenger door of the truck I rented had a loose rubber gasket that flapped in the wind and allowed water to seep in even with a light rain

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

KURTPHILIP K. 
Rating:
5.0

Recently rented a 5'x8' enclosed trailer to move my son into college. Eric and his crew were excellent. They answered all my questions, helped me hook up the trailer and made sure that I knew how to operate the equipment all while being friendly and pleasant to deal with. It's really nice to see a team that appreciates their customers. I will be using Coram u -haul in the future. Do yourself a favor and check them out. You wont be disappointed. Thanks Eric

RICHARDSTEPHEN L. 
Rating:
5.0

Customer did not leave a comment.

GEORGELAWRENCE J C. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELKEVIN S. 
Rating:
5.0

Customer did not leave a comment.

ERIKA B. 
Rating:
5.0

Customer did not leave a comment.

DEBORAHS R. 
Rating:
5.0

Malik, was very helpful and made the information on the rental very easy to understand

JOSEPHPETER Z. 
Rating:
5.0

We don't know his name but the guy who helped us at the front desk was awesome 👏🏼

RONALDDENTON D. 
Rating:
5.0

Nice guy working! Smooth transaction! Very easy and excellent service.

Richard D. 
Rating:
5.0

Customer did not leave a comment.

HOWARDLAWRENCE P. 
Rating:
5.0

Aaron is an awesome employee. He made sure that everything was taken care of for the truck rental. He reviewed abs suggested additional items to assist with my moving day. His professional character was notice as he assisted other employees and customers. Aaron is a true professional and I strongly will use this location again. Eric was also an excellent employee and ensured my truck rental was ready on time.

Gregg B. 
Rating:
5.0

Customer did not leave a comment.

RONALDCHESTER A. 
Rating:
4.0

People need to pick up the phone it's is so difficult to reach people when I've called on numerous occasions

ISIAHN E. 
Rating:
5.0

Maybe clearly explain the estimate will differ from the payment, that is the first figure depends on actual mileage for first timers like me.

Carol W. 
Rating:
5.0

The Representative was very nice and helpful

ISMAILA G. 
Rating:
5.0

Great customer service, all nice gentlemen.

Alison P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHP R. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHGEORGE F. 
Rating:
5.0

Customer did not leave a comment.

KELLY M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward S.  |  First Impressions 
Rating:
5.0

Erick is the nicest kindest person

KELLY B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jo s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

zaid A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBIN S.  |  First Impressions 
Rating:
5.0

The service rep very informative and knowledgeable gave me peace of mind. Believe his name was Eric informed me no worry as units not available but went above to contact me and keep me in the loop. Yes everything worked out well. Thank you guys stay heathy safe and enjoy the Holiday's to come . * RIOS family

ANTHONY R.  |  First Impressions 
Rating:
5.0

The staff at the Coram location are very helpful and friendly.

ALANNAELLICE F.  |  First Impressions 
Rating:
5.0

These guys were top-notch, hands down. Aaron helped me out in the morning after the app screwed up my reservation (corporate needs to look into that, cmon guys). You could tell Aaron knew the place inside and out. He was super nice, quick and got me in and out with the truck I needed and had an awesome attitude the whole time. Then the gentleman at night of whom I worked with to get a larger storage space and turn my truck in could not have been more pleasant or helpful. I wish folks I dealt with at my workplace were this good at what they did. I'll use the Coram office anytime I move my stuff in the future, and will recommend to friends and family. Well done, gents!

Carl F.  |  First Impressions 
Rating:
5.0

Great team there and very polite employees. When ever I need to tow or store things this is the location to go to. Nothing but good things to say about them.

Harold T.  |  First Impressions 
Rating:
5.0

Couldn’t have been better!!!

James A.  |  First Impressions 
Rating:
5.0

Very helpful manager and employees, very clean facility, very clean and great running vehicles and equipment. I would recommend U-Haul Storage to all my friends and family. Best Regards Sal Castelli

sal c.  |  First Impressions 
No reviews have been submitted for this location.

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